Compliance Recall 20C03 – Daytime Running Lamp Function – 2018-2020 Ford F-150

February 21, 2020 NHTSA CAMPAIGN NUMBER: 20V097000

Daytime Running Lights May Not Dim/FMVSS 108

DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V097

Manufacturer Ford Motor Company

Components EXTERIOR LIGHTING

Potential Number of Units Affected 166,196

 

Summary

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the “Autolamps” switch position to “Headlamps On.” As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices and Associated Equipment.”

 

Remedy

Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall is expected to begin March 9, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20C03.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if you Vehicle has a Recall


February 24, 2020

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD  Compliance Recall 20C03
Certain 2018 – 2020 Model Year F150 with LED Headlamps
Daytime Running Lamp Function

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F150 2018 -2020 Dearborn January 5, 2017 through October 10, 2019
F150 2018-2020 Kansas January 25, 2017 through September 10, 2019

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS COMPLIANCE RECALL

Some of the affected vehicles may not conform to requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) 108 for Daytime Running Lamp (DRL) function, which require the DRLs to be deactivated whenever the headlamps are on. On these vehicles, it is possible that the DRLs remain activated if headlamp switch is manually rotated from “Auto” to ”Low beam” during daylight hours, instead of dimming to parking lamps. This results in a higher than permitted lighting output.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to update the As-Built Data in the Body Control Module using the Integrated Diagnostic System (IDS) tool following the technical instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of March 09, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.   

 

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson


ATTACHMENT I

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C03
Certain 2018 – 2020 Model Year F150 Vehicles with LED headlamps
Daytime Running Lamp Function

 

OASIS ACTIVATION

OASIS will be activated on February 24, 2020

 

FSA VIN LISTS ACTIVATION

FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on February 24, 2020. Owner names and addresses will be available by week of March 23, 2020.

NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

SOLD VEHICLES

  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS  

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.  

 

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the FSA should be managed as follows:

  • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
  • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
    • Ford vehicles – 3 years or 36,000 miles

 

CLAIMS PREPARATION AND SUBMISSION

  • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
    • When entering claims, select claim type 31: Field Service Action. The FSA number 20C03 is the sub code.
    • For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
  • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.

IMPORTANT: Click the Related Damage Indicator radio button.


ATTACHMENT II

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 20C03
Certain 2018 – 2020 Model Year F150 Vehicles with LED headlamps
Daytime Running Lamp Function

 

LABOR ALLOWANCES

Description Labor Operation Labor Time
Update Body Control Module As-Built Data using IDS 20C03B 0.3 Hours

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Parts are not required to complete this repair.


ATTACHMENT III

CERTAIN 2018-2020 MODEL YEAR F-150 VEHICLES WITH LED HEADLAMPS – DAYTIME RUNNING LAMP FUNCTION

 

SERVICE PROCEDURE

Module Reprogramming

NOTE:  Reprogram appropriate vehicle modules before performing diagnostics and clear all DTCs after         programming.  For DTCs generated after reprogramming, follow normal diagnostic service procedures.

1.  Connect a battery charger to the 12V battery.

NOTE:  Make sure the IDS computer does not enter sleep mode during programming.

2.  Program the Body Control Module (BCM) using As-built Data.

a. Select Module Programming, then As-Built.

b. Select BCM then follow the on screen instructions to complete the programming.

    • When prompted:  Were you directed here from another procedure such as Programmable Module Installation or Module Reprogramming to obtain part numbers?  Select NO.  See Figure 1A.
    • When prompted:  This function resets configuration data in the module back to its factory settings.  Only the configuration data is changed during this process.  This routine does not affect the calibration level of the module.  Select Continue. See Figure 1B.
    • When prompted:  You have 2 options for entering As-Built data into the module, Manual or Automatic.  Select Automatic.  See Figure 1C.

3.  Once IDS programming is complete, check and clear any DTCs.

4.  Disconnect the battery charger from the 12V battery once the reprogramming has completed.

 

Important Information for Module Programming                                                                                                                         

NOTE:  When programming or reprogramming a module, use the following basic checks to ensure programming completes without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect IDS/scan tool to a power source.
  • Inspect Vehicle Communication Module (VCM) and cables for any damage.  Make sure scan tool connections are not interrupted during programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
  • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
  • Follow all scan tool on-screen instructions carefully.
  • Disable IDS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO).  Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module:
NEVER DELETE THE ORIGINAL SESSION!

a. Obtain the original IDS that was used when the programming error occurred during module reprogramming (MR) or programmable module installation (PMI).

b. Disconnect the VCM from the data link connector (DLC) and the IDS.

c. Reconnect the VCM to IDS and then connect to the DLC.  Once reconnected, the VCM icon should appear in the corner of the IDS screen.  If it does not, troubleshoot the IDS to VCM connection.

d. Locate the original vehicle session when programming failed.  This should be the last session used in most cases.  If not, use the session created on the date that the programming failed.

NOTE:  If the original session is not listed in the previous session list, click the Recycle Bin icon at the lower right of the previous session screen.  This loads any deleted sessions and allows you to look through them.  Double-click the session to restore it.

e. Once the session is loaded, the failed process should resume automatically.

f. If programming does not resume automatically, proceed to the Module Programming menu and select the previously attempted process, PMI or MR.

g. Follow all on-screen prompts/instructions.

h. The last screen on the IDS may list additional steps required to complete the programming process. Make sure all applicable steps listed on the screen are followed in order.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
FORD F-150 2018-2020

4 Associated Documents

Recall Acknowledgement

RCAK-20V097-8401.pdf 339.676KB

Download (PDF, 332KB)


Non-Compliance Notice 573 Report

RCLRPT-20V097-8473.PDF 214.45KB

Download (PDF, 209KB)


Miscellaneous Document = Press Release – FORD MOTOR COMPANY ISSUES A SAFETY COMPLIANCE RECALL AND TWO SAFETY RECALLS

RMISC-20V097-4494.pdf 314.384KB

Download (PDF, 307KB)


Manufacturer Notices(to Dealers,etc) – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 20C03 Certain 2018 – 2020 Model Year F150 with LED Headlamps Daytime Running Lamp Function

RCMN-20V097-9561.pdf 718.366KB

Download (PDF, 702KB)


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V097&docType=RCL

 


 

Service Information & Reprogramming

Service Information & Reprogramming – Ford Lincoln Mercury

Compliance Recall 20C03 - Daytime Running Lamp Function - 2018-2020 Ford F-150 6

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM II, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM II and VCMM)
X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool Compliance Recall 20C03 - Daytime Running Lamp Function - 2018-2020 Ford F-150 1
CarDAQ-Plus Compliance Recall 20C03 - Daytime Running Lamp Function - 2018-2020 Ford F-150 1
CarDAQ-M Compliance Recall 20C03 - Daytime Running Lamp Function - 2018-2020 Ford F-150 1
VSI J2534 ECU Reprogrammer Compliance Recall 20C03 - Daytime Running Lamp Function - 2018-2020 Ford F-150 1
Drew Tech Mongoose Pro USB to CAN ISO9141 Interface Compliance Recall 20C03 - Daytime Running Lamp Function - 2018-2020 Ford F-150 1

 

Latest Calibration Information

Module Build Data (As-Built)
Use VIN to obtain As-Built data

www.motorcraftservice.com


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Last update on 2020-04-08 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-04-08 / Affiliate links / Images from Amazon Product Advertising API

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