Glove Compartment Door Difficult To Latch Or Misaligned – 2015-2020 Ford F-150

NHTSA ID Number: 10168756

Manufacturer Communication Number: TSB 19-2341

Summary

This article supersedes TSB 19-2285 to update the vehicle model years affected and Service Procedure. Some 2015-2020 F-150 vehicles may exhibit a glove compartment door that is difficult to latch on one or both sides or appears misaligned along the storage tray or right side instrument panel when closed. This may be due to the position of the glove compartment storage tray rubber mat or the seating of the glove compartment door strikers or glove compartment door hinge pins. To correct the condition, follow the Service Procedure steps to reposition or adjust the affected component.

 

6 Affected Products

Vehicle

MAKE	MODEL	YEAR
FORD	F-150	2015-2020

 

---

This bulletin supersedes 19-2285. Reason for update: Incorrect or Incomplete Symptom

 

Model:

Ford

2015-2020 F-150

 

Summary

This article supersedes TSB 19-2285 to update the vehicle model years affected and Service Procedure.

 

Issue: Some 2015-2020 F-150 vehicles may exhibit a glove compartment door that is difficult to latch on one or both sides or appears misaligned along the storage tray or right side instrument panel when closed. This may be due to the position of the glove compartment storage tray rubber mat or the seating of the glove compartment door strikers or glove compartment door hinge pins. To correct the condition, follow the Service Procedure steps to reposition or adjust the affected component.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

• 2015-2020 F-150
• Glove compartment door is difficult to latch on one or both sides or appears misaligned

---

 

---

 

Service Procedure

1. Open and close the glove compartment door and inspect the glove compartment door in the closed position. Is the glove compartment door difficult to latch on one or both sides or does it exhibit a misalignment at the storage tray and/or right side instrument panel with no other visible defect? (Figures 1-4)

(1). Yes – proceed to Step 2.

(2). No – this article does not apply. Refer to the Workshop Manual (WSM), Section 501-12 for normal diagnostics.

Figure 1

 

Figure 2

 

Figure 3

 

Figure 4

 

2. Remove the bumpers from the glove compartment door and close it. Does the glove compartment door latch properly? (Figure 5)

(1). Yes – if the glove compartment door closes properly with the bumpers removed, the bumpers have taken a set in the door open position giving the appearance the glove compartment is warped. Bumpers that have become set in the open position increase closing force and inhibit proper latching.

• Install the bumpers and close the glove compartment door fully. Make sure both sides are latched. Increased closing force may be required to properly latch the glove compartment door. Inform the customer that it takes 2 to 24 hours for the bumpers to become set in the closed position depending on ambient temperature.

(2). No – proceed to Step 3.

Figure 5

 

3. Inspect the glove compartment storage tray rubber mat. Is the mat properly seated and flush on both ends of the instrument panel? (Figures 6-7)

(1). Yes – proceed to Step 5.

(2). No – proceed to Step 4.

Figure 6

 

Figure 7

 

4. Remove the rubber mat and close the glove compartment door. Refer to WSM, Section 501-12. Does the glove compartment door close properly?

(1). Yes – the rubber mat was installed incorrectly. Install the rubber mat making sure the right side is properly tucked and seated to the instrument panel. Refer to WSM, Section 501-12. Proceed to Step 5.

(2). No – install the rubber mat and proceed to Step 5. Refer to WSM, Section 501-12.

5. Inspect the glove compartment door left and right hand strikers. Are the strikers fully seated? (Figures 8-10)

(1). Yes – proceed to Step 7.

(2). No – proceed to Step 6. Figure 8

Figure 8

 

Figure 9

 

Figure 10

 

6. Remove the improperly installed striker using a non-marring pry tool and reinstall. Make sure the striker is fully seated.
7. Inspect the glove compartment door hinge pins. Are both pins fully seated? (Figure 10)

(1). Yes – proceed to Step 9.

(2). No – proceed to Step 8.

Figure 11

8. Remove and reseat the hinge pins.
9. Close the glove compartment door and inspect for proper alignment. Is the door properly aligned and latched on both sides?

(1). Yes – repair is complete.

(2). No – proceed to Step 10.

10. Replace the glove compartment door. Refer to WSM, Section 501-12.

---

19-2341
15 November 2019

https://www.nhtsa.gov/recalls?nhtsaId=10168756

https://static.nhtsa.gov/odi/tsbs/2019/MC-10168756-0001.pdf

 

---

19-2285
07 October 2019

https://www.nhtsa.gov/recalls?nhtsaId=10167181

https://static.nhtsa.gov/odi/tsbs/2019/MC-10167181-0001.pdf

 

---

19-2206
27 June 2019

https://www.nhtsa.gov/recalls?nhtsaId=10162067

https://static.nhtsa.gov/odi/tsbs/2019/MC-10162067-0001.pdf

 

---

19-2071
12 March 2019

https://www.nhtsa.gov/recalls?nhtsaId=10156509

https://static.nhtsa.gov/odi/tsbs/2019/MC-10156509-0001.pdf

 

---

18-2306
02 October 2018

https://www.nhtsa.gov/recalls?nhtsaId=10148707

https://static.nhtsa.gov/odi/tsbs/2018/MC-10148707-9999.pdf

 

---

 

Last update on 2024-04-02 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.