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NHTSA ID Number: 10162065
Manufacturer Communication Number: TSB 19-2198
Summary
Some 2016-2018 MKX and 2019 Nautilus vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. To correct the condition, follow the Service Procedure steps to add foam to the back of the mirror cover for the affected side(s).
4 Affected Products
Vehicles
MAKE | MODEL | YEAR |
LINCOLN | MKX | 2016-2018 |
LINCOLN | NAUTILUS | 2019 |
TECHNICAL SERVICE BULLETIN Wind Or Whistle Noise From Exterior Mirror(s) At Highway Speed |
19-2198 17 June 2019 |
Model:
Lincoln
2016-2018 MKX
2019 Nautilus
Issue: Some 2016-2018 MKX and 2019 Nautilus vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. To correct the condition, follow the Service Procedure steps to add foam to the back of the mirror cover for the affected side(s).
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet the following criteria:
Parts
Part Number | Description | Quantity |
Obtain Locally | Isopropyl Alcohol | 1 |
164-R4901 | PVC Soft Foam Tape | 1 |
Only As Needed | ||
164-R4900 | Rotunda Squeak And Rattle Kit | 1 |
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description | Operation No. | Time |
2016-2019 MKX, 2019 Nautilus: Install Foam Tape Following The Service Procedure On One (1) Exterior Mirror. Includes Time To Road Test (Do Not Use With Any Other Labor Operations) | 192198A | 0.6 Hrs. |
2016-2019 MKX, 2019 Nautilus: Install Foam Tape Following The Service Procedure On Both (2) Exterior Mirrors. Includes Time To Road Test (Do Not Use With Any Other Labor Operations) | 192198B | 0.8 Hrs. |
Repair/Claim Coding
Causal Part: | 17682 |
Condition Code: | 42 |
Service Procedure
- Position the exterior mirror glass for access. (Figure 1)
Figure 1
- Release the mirror glass and disconnect the electrical connectors. (Figure 2)
Figure 2
- Remove the 2 screws and the mirror glass bezel. It is not necessary to remove the mirror motor. (Figure 3)
Figure 3
- Remove the screw and position the mirror cover aside. (Figure 4)
Figure 4
- Disconnect the 2 electrical connectors.
- Remove the foam seal tape if present and clean the location shown with isopropyl alcohol. (Figure 5)
Figure 5
- Dry the surface using a lint free cloth.
- Cut one piece of PVC soft foam tape from the Rotunda Squeak and Rattle Kit as shown. (Figure 6)
Figure 6
Item | Description |
A | 155 mm (6 inches) |
B | 51 mm (2 inches) |
C | 22 mm (7/8 inch) |
D | 9 mm (3/8 inch) |
- Install the trimmed piece of PVC soft foam tape. (Figure 7)
(1). Position the tape so it will not be visible after reassembly.
Figure 7
- To assemble, refer to Workshop Manual (WSM), Section 501-09.
(1). Make sure to not damage the foam tape when installing the mirror housing.
19-2198
17 June 2019
https://www.nhtsa.gov/recalls?nhtsaId=10162065
https://static.nhtsa.gov/odi/tsbs/2019/MC-10162065-0001.pdf
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