NHTSA ID Number: 10162065
Manufacturer Communication Number: TSB 19-2198
Some 2016-2018 MKX and 2019 Nautilus vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. To correct the condition, follow the Service Procedure steps to add foam to the back of the mirror cover for the affected side(s).
4 Affected Products
|TECHNICAL SERVICE BULLETIN
Wind Or Whistle Noise From Exterior Mirror(s) At Highway Speed
17 June 2019
Issue: Some 2016-2018 MKX and 2019 Nautilus vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. To correct the condition, follow the Service Procedure steps to add foam to the back of the mirror cover for the affected side(s).
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet the following criteria:
|Obtain Locally||Isopropyl Alcohol||1|
|164-R4901||PVC Soft Foam Tape||1|
|Only As Needed|
|164-R4900||Rotunda Squeak And Rattle Kit||1|
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
|2016-2019 MKX, 2019 Nautilus: Install Foam Tape Following The Service Procedure On One (1) Exterior Mirror. Includes Time To Road Test (Do Not Use With Any Other Labor Operations)||192198A||0.6 Hrs.|
|2016-2019 MKX, 2019 Nautilus: Install Foam Tape Following The Service Procedure On Both (2) Exterior Mirrors. Includes Time To Road Test (Do Not Use With Any Other Labor Operations)||192198B||0.8 Hrs.|
- Position the exterior mirror glass for access. (Figure 1)
- Release the mirror glass and disconnect the electrical connectors. (Figure 2)
- Remove the 2 screws and the mirror glass bezel. It is not necessary to remove the mirror motor. (Figure 3)
- Remove the screw and position the mirror cover aside. (Figure 4)
- Disconnect the 2 electrical connectors.
- Remove the foam seal tape if present and clean the location shown with isopropyl alcohol. (Figure 5)
- Dry the surface using a lint free cloth.
- Cut one piece of PVC soft foam tape from the Rotunda Squeak and Rattle Kit as shown. (Figure 6)
|A||155 mm (6 inches)|
|B||51 mm (2 inches)|
|C||22 mm (7/8 inch)|
|D||9 mm (3/8 inch)|
- Install the trimmed piece of PVC soft foam tape. (Figure 7)
(1). Position the tape so it will not be visible after reassembly.
17 June 2019
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Last update on 2019-09-15 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2019-09-15 / Affiliate links / Images from Amazon Product Advertising API