Sustained Steering Wheel Oscillation – Above  45 MPH (72 Km/h) – 2017-2019 Ford F-250/F-350

TECHNICAL SERVICE BULLETIN

4-Wheel Drive (4WD) – Sustained Steering Wheel Oscillation – Above  45 MPH (72 Km/h) – Built On Or Before 31-Jul-2018

18-2268

31 August 2018

 

Model:

Ford

2017-2019 F-Super Duty

 

Issue: Some 2017-2019 F-250/F-350 4WD vehicles built on or before 31-Jul-2018 may exhibit a sustained steering wheel oscillation after driving over rough pavement or an expansion joint above 45 mph (72 Km/h).

 

Action: Follow the Service Procedure steps to correct the condition.

 

Parts

Description Quantity Part Number
Steering Linkage Damper 1 HC3Z-3E651-D
1º Adjuster Assembly 2 5C3Z-3B440-EEE
3/4º Adjuster Assembly 2 5C3Z-3B440-DDD
1/2º Adjuster Assembly 2 5C3Z-3B440-CCC
1/4º Adjuster Assembly 2 5C3Z-3B440-BBB
Castle Nut 2 F2TZ-3A049-A
Cotter Pin 2 W525288-S437

 

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

Labor Times

Description Operation No. Time
2017-2019 F-Super Duty 4X4 250/350: Inspect The Vehicle, Set Tire Pressure, Remove Steering Damper And Test (Fails) Replace Damper (Do Not Use With Any Other Labor Operations) 182268A 0.4 Hrs.
2017-2019 F-Super Duty 4X4 250/350: Inspect The Vehicle, Set Tire Pressure, Remove Steering Damper And Test (Pass) Reinstall Damper (Can Be Claimed With Operation C Or D) (Do Not Use With Any Other Labor Operations Outside Of This Article) 182268B 0.4 Hrs.
2017-2019 F-Super Duty 4X4 250/350: Additional Time To Check And Adjust Caster, Camber Toe In On One (1) Side (Can Be Claimed With Operation B) 182268C 1.3 Hrs.
2017-2019 F-Super Duty 4X4 250/350: Additional Time To Check And Adjust Caster, Camber Toe In On Both (2) Sides (Can Be Claimed With Operation B) 182268D 1.8 Hrs.

 

Repair/Claim Coding

Causal Part: 3E651
Condition Code: 42

 

Tool List

Drive Tool Name
3/8″ Power Tool
3/8″ Ratchet
3/8″ Torque Wrench
3/8″ 15 mm Deep Socket
3/8″ 18 mm Deep Socket
1/2″ Power Tool
1/2″ Ratchet
1/2″ Torque Wrench
1/2″ 15 mm Socket
1/2″ 28 mm Socket
1/2″ 28 mm Crows Foot
Pipe Wrench
Pliers
Hammer

 

Service Procedure

  1. Is the customer complaint that the vehicle exhibits a sustained steering wheel oscillation after hitting rough pavement or an expansion joint at speeds above 45 mph (72 Km/h)?

(1). Yes – proceed to Step 2.

(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 204-00 for diagnosis.

  1. Does the vehicle have aftermarket modifications to the chassis, steering or suspension systems?

(1). Yes – this article does not apply. Recommend to the customer that all aftermarket modifications to the chassis, steering and suspension systems should be removed. Aftermarket equipment should not be removed without customer consent and removal is not a warrantable action.

(2). No – proceed to Step 3.

  1. Check and adjust the tire pressure as indicated on the driver’s door placard. Proceed to Step 4.
  2. Remove the steering linkage damper. Refer to WSM Section 211-03. Test the damper for lag/lash.

(1). Place the steering linkage damper in the vertical position so the tapered stud end is at the top and the bushing end is at the bottom. By hand, attempt to compress and extend the damper. Lag/lash is most likely to be noticed when transitioning from extension to compression, constant resistance should be felt.

  1. Is any lag/lash felt?

(1). Yes – proceed to Step 6.

(2). No – install the steering linkage damper back in the vehicle. Refer to WSM Section 211-03. Proceed to Step 7.

  1. Obtain a new steering linkage damper. Check the steering linkage damper package date code (Figure 1). Does the package date code indicate a package date on or after 01-May-2018?

(1). Yes – replace the steering linkage damper. Refer to WSM Section 211-03. Repair is complete.

(2). No – repeat Step 6 until a steering linkage damper is received with a package date code on or after 01-May-2018.

Figure 1

Check the steering linkage damper package date code

 

  1. Reduce the front caster of both front wheels to the lower end of the specification without exceeding the limit. The front camber, cross-camber and cross-caster should be set as close as possible to the nominal specifications found in WSM, Section 204-00. Figure 2 provides the optimal starting position of the alignment bushing when performing the caster adjustment. (Figure 2)

Figure 2

optimal starting position

Item Description
1 Left side
2 Right side

 


18-2268
31 August 2018

https://www.nhtsa.gov/recalls?nhtsaId=10149747

https://static.nhtsa.gov/odi/tsbs/2018/MC-10149747-9999.pdf

Download (PDF, 131KB)


 

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Last update on 2019-03-20 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-03-20 / Affiliate links / Images from Amazon Product Advertising API

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