Customer Satisfaction Program 17M04 – Crankcase Ventilation Oil Separator Assembly – 2014-2016 Ford F-Super Duty

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NHTSA ID Number: 10149784

Manufacturer Communication Number: 17M04-S2

Summary

Certain 2014-2016 Model Year F-250F-550 and 2016 Model Year F-650F-750 Vehicles, With 6.7L Diesel EngineCrankcase Ventilation Oil Separator Assembly

 

8 Affected Products

Vehicles

MAKE MODEL YEAR
FORD F-250 2014-2016
FORD F-550 SD 2014-2016
FORD F-650 SD 2016
FORD F-750 2016

 


September 26, 2018

Customer Satisfaction Program 17M04 – Supplement #2
Certain 2014-2016 Model Year F-250F-550 and 2016 Model Year F-650/F-750
Vehicles, With 6.7L Diesel Engine
Crankcase Ventilation Oil Separator Assembly

 

REASON FOR THIS SUPPLEMENT

 

PROGRAM TERMS

This program extends the warranty coverage of the CCV to 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first. This program DOES NOT apply to vehicles that qualify for repairs under the New Vehicle Limited Warranty. Repairs for vehicles covered by New Vehicle Limited Warranty should be claimed using applicable Labor Operation Codes for the Workshop Manual procedure or Technical Service Bulletin (TSB). Additionally, this program may be used multiple times as long as the vehicle is within time and mileage limits of the program. Once the program has expired, SPW and ESP may be eligible. If a vehicle has already exceeded either the time or mileage limits, this extended warranty coverage will last through April 30, 2019. Coverage is automatically transferred to subsequent owners.

 

VEHICLES COVERED BY THIS PROGRAM

Vehicle Model Year Assembly Plant Build Dates
F-Super Duty 2014-2016 Kentucky Truck March 19, 2013 through November 11, 2015
F-650/F-750 2016 Ohio January 21, 2015 through May 8, 2016

Affected vehicles are identified in OASIS.

 

REASON FOR PROVIDING EXTENDED WARRANTY COVERAGE

In some of the affected vehicles, the malfunction indicator lamp (MIL) will illuminate and the powertrain control module will store one or more diagnostic trouble codes (DTCs) due to a faulty CCV oil separator assembly.

 

SERVICE ACTION

If an affected vehicle exhibits this condition, dealers are to check for the following DTCs: P04DB, P04E2, and P04E3.

 

OWNER NOTIFICATION MAILING SCHEDULE

Owner Letters are expected to be mailed the week of February 19, 2018.  Dealers should repair any affected vehicles that exhibit an illuminated MIL with a faulty CCV oil separator assembly, whether or not the customer has received a letter.

 

SOLD VEHICLES

  • Only owners with affected vehicles that exhibit the covered condition will be directed to dealers for repairs.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Do not perform this program unless the affected vehicle exhibits the covered condition.

 

TITLE BRANDED / SALVAGED VEHICLES

Title branded, salvaged vehicles and vehicles with cancelled warranty coverage are eligible for this program unless emission coverage is explicitly cancelled, as indicated by one of the following OASIS Warranty Cancellation Messages only:

  • SCRAPPED UNIT – ALL WARRANTY CANCELLED – TOTAL INCLUDING EMISSIONS
  • ALL WARRANTY CANCELLED INCLUDING EMISSIONS

 

OWNER REFUNDS

  • Ford Motor Company is offering a refund for owner-paid repairs covered by this program if the repair was performed before the date of the Owner Notification Letter. This refund offer expires August 31, 2018.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the date of the Owner Notification Letter. There is no expiration date for emergency repair refunds.  Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with CCV oil separator assembly replacement, with one or more of the following DTCs P04DB, P04E2, and P04E3 present.

 

RENTAL VEHICLES

The use of rental vehicles is not approved for this program.

 

PARTS REQUIREMENTS 

Description Order Quantity Part Number
F-250F-550 Only – CCV Collar Kit 1 FC3Z-6A603-AeBay
F-650F-750 Only – CCV Oil Separator Assembly 1 GC4Z-6A785-AeBay

 


CERTAIN 2014-2016 MODEL YEAR F-250F-550 AND 2016 MODEL YEAR F-650/F-750 VEHICLES, WITH 6.7L DIESEL ENGINES — CRANKCASE VENTILATION OIL SEPARATOR ASSEMBLY

 

OVERVIEW

In some of the affected vehicles, the malfunction indicator lamp (MIL) will illuminate and the powertrain control module will store one or more diagnostic trouble codes (DTCs) due to a faulty CCV oil separator assembly. If an affected vehicle exhibits this condition, dealers are to check for the following DTCs: P04DB, P04E2, and P04E3.

F-250F-550:

F-650- F-750: inspect and replace the CCV oil separator assembly.

This service must be performed at no charge to the vehicle owner.

NOTE: This program extends the warranty coverage of the CCV to 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first. This program DOES NOT apply to vehicles that qualify for repairs under the New Vehicle Limited Warranty. Repairs for vehicles covered by New Vehicle Limited Warranty should be claimed using applicable Labor Operation Codes for the Workshop Manual procedure. Additionally, this program may be used multiple times as long as the vehicle is within time and mileage limits of the program. Once the program has expired, SPW and ESP may be eligible. If a vehicle has already exceeded either the time or mileage limits, this extended warranty coverage will last through April 30, 2019. Coverage is automatically transferred to subsequent owners.

 

SERVICE PROCEDURE

Recommended Tool List:

1/4″ Drive Power Impact Driver
1/4″ Drive Deep Socket 11mm
1/4″ Drive Ratchet
1/4″ Drive Torque Wrench
1/4″ Drive Extension 6″
Flat Blade Screwdriver 6″

 

  1. Using IDS check for the following DTCs: P04DB, P04E2, and P04E3.
    • If one of more of the DTCs are present, install a CCV collar kit.
    • Reprogram the PCM Using IDS R110.01 or Higher.
  2. If none of the above DTCs are present, and a CCV collar kit is not already installed on the CCV oil separator assembly, and reprograming the powertrain control module (PCM) is required for another concern, the dealer will install a CCV collar kit on the CCV oil separator assembly. If a CCV collar kit has previously been installed on the CCV oil separator assembly, this program does not apply. See Figure 1.

WARNING: Do not proceed with a calibration update if the CCV collar kit has not been installed at the crankcase vent oil separator outlet hose to the intake manifold connection. The CCV collar kit is a permanent connection and has a black in color smooth sleeve around the outside of the collar with no visible locking tabs. The previous level quick connection lock ring may be gray or black in color and includes visible locking tabs and raised teeth around its circumference. Failure to install the CCV collar kit permanent connection prior to flashing the PCM with a calibration update will result in violation of U.S federal and certain state emissions laws. Refer to the latest supplement for FSA 17M04 for further information regarding installation of installing the CCV collar kit.

  1. Loosen the clamp and disconnect the Charge Air Cooler (CAC) inlet tube from the CAC and position aside. See Figure 2.
  2. Remove the quick connect end crankcase vent oil separator outlet hose. See Figure 3.
    1. Disconnect the crankcase vent oil separator outlet hose sensor electrical connector.
    2. Disconnect and remove the crankcase vent oil separator outlet hose from the intake manifold by turning the release ring counterclockwise.
    3. Remove the quick connect end from the hose by twisting clockwise and pulling at the same time, break the retaining tabs as needed. Discard the old quick connect.
  3. Place the installation cone into the end of the crankcase vent oil separator outlet hose. See Figure 4.
  4. Install the new CCV collar over the installation cone and twist to lock into place. Remove the installation cone and discard. See Figure 4.

NOTE: The tabs on the CCV collar should be pointing down.

  1. Connect the crankcase vent oil separator outlet hose to the intake manifold (1) and connect the electrical connector (2). See Figure 5.
  2. Connect the Charge Air Cooler (CAC) inlet tube to the CAC and tighten the clamp. See Figure 2.
    • To install, tighten to 9 Nm (80 lb-in).

 

F-650F-750 Vehicle Repair

  1. Using IDS check for the following DTCs: P04DB, P04E2, and P04E3.

a. If any of the DTCs listed above are present, inspect the CCV oil separator assembly to ensure it is properly connected.

b. If the CCV oil separator assembly is not properly connected, connect the CCV oil separator assembly, replacement is not required.

c. If the CCV oil separator assembly is properly connected, replace the CCV oil separator assembly. Please follow the Workshop Manual (WSM) procedures in Section 303-08.

 


1 Associated Document

Manufacturer Communications

September 26, 2018
Customer Satisfaction Program 17M04 – Supplement #2

https://www.nhtsa.gov/recalls?nhtsaId=10149784

MC-10149784-9999.pdf 606.708KB

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NHTSA ID Number: 10143112

Manufacturer Communication Number: 17M04-S1

Summary

Certain 2014-2016 Model Year F-250 ? F-550 and 2016 Model Year F-650/F-750 Vehicles, With 6.7L Diesel EngineCrankcase Ventilation Oil Separator Assembly

1 Associated Document

Manufacturer Communications

June 8, 2018
Customer Satisfaction Program 17M04 – Supplement #1

https://www.nhtsa.gov/recalls?nhtsaId=10143112

MC-10143112-9999.pdf 133.209KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

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Customer Satisfaction Program 17M04 - Crankcase Ventilation Oil Separator Assembly - 2014-2016 Ford F-Super Duty | small light CarDAQ-Plus
Customer Satisfaction Program 17M04 - Crankcase Ventilation Oil Separator Assembly - 2014-2016 Ford F-Super Duty | small light CarDAQ-M
Customer Satisfaction Program 17M04 - Crankcase Ventilation Oil Separator Assembly - 2014-2016 Ford F-Super Duty | small light VSI J2534 ECU Reprogrammer
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Mongoose-Plus J2534

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RAP2 OEM J2534 Remote Reprogramming Tool

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BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

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Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Customer Satisfaction Program 17M04 - Crankcase Ventilation Oil Separator Assembly - 2014-2016 Ford F-Super Duty | small light

GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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1 thought on “Customer Satisfaction Program 17M04 – Crankcase Ventilation Oil Separator Assembly – 2014-2016 Ford F-Super Duty”

  1. There is a different version of this letter at the dealer and it says that even if the part is bad within the warranty period, Ford will not cover the replacement of faulty sensors. Please either up date the website or fulfill the obligations set forth on this publication

    Reply

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