Intermittent No Start And Stop Safely Now Message Displayed And/Or DTCs U0293 And/Or P1A43 In The Battery Energy Control Module (BECM) – 2023 Ford F-150 FHEV

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NHTSA ID Number: 10249755

Manufacturer Communication Number: TSB 24-2008

Summary

This article supersedes TSB 23-2317 to update the Parts List Descriptions. Some 2023 F-150 fully hybrid electric vehicles (FHEVs) built on or before 2-Nov-2023 may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected vehicle data. A gateway module A (GWM) software concern may be triggering the no start condition.

 


This bulletin supersedes 23-2317. Reason for update: revised part list descriptions and add production fix date

Model:

FordeBay

2023 F-150

FHEV

 

Issue: Some 2023 F-150 fully hybrid electric vehicles (FHEVs) built on or before 2-Nov-2023 may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected vehicle data. A gateway module A (GWM) software concern may be triggering the no start condition. To correct the condition, follow the Service Procedure to reprogram the GWM software.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

  • 2023 F-150
  • Built on or before 2-Nov-2023
  • Equipped with a hybrid engine
  • At least one of the following conditions:
    • Intermittent no start and/or Stop Safely Now message displayed in the IPC
    • U0293 and/or P1A43 stored in the BECM or in connected vehicle data

 

Parts

Service Part NumberQuantityDescription
BAGM-48H6-760eBayIf NeededBattery (760 Amp) – Refer To The Parts Catalog For The VIN Specific Application
BAGM-94RH7-800eBayIf NeededBattery (800 Amp) – Refer To The Parts Catalog For The VIN Specific Application

 

Service Procedure

NOTE: Ask the customer to bring their spare key fob to assist in the FordeBay Diagnosis and Repair System (FDRS) programming. The time required to complete this procedure will vary depending on several factors including the number of module software updates required, available internet bandwidth, universal serial bus (USB) flash drive variability, and the potential that controller area network (CAN) flashing (software update via the data link connector [DLC] with FDRS) may be required. It is recommended to connect to the internet with an ethernet cable and use a USB 3.0/3.1 capable flash drive when performing software updates.

1. Start an FDRS session and navigate to Toolbox tab > Datalogger > body control module (BCM) and select the BATT_SOC parameter identification (PID). Verify the PID reads 50% or higher. If state of charge (SOC) is less than 50%, charge the battery then navigate back to Toolbox tab > BCM > Reset Battery Monitor Sensor Learned Values application. Perform the battery monitor sensor (BMS) reset.

(1). If the battery is unable to achieve an 50% SOC then a new battery may be required. Use the Rotunda GRX-3590 or DCA-8000 testers to verify if replacement is required. If the battery is replaced, fully recharge the new battery. Then disconnect the Rotunda charger and perform a BMS reset using the FDRS scan tool.

2. Reconnect the battery charger and set it to maintain a vehicle voltage of 12.6-13.6 volts. A low battery state of charge while performing a software update to any module may result in a repeat Restart Required message in the vehicle center screen or a message on the FDRS saying Part Number Validation Failed or DID Validation Failed.

3. Are there any software updates available for the GWM, sync module (APIM), or telematic control unit module (TCU)?

(1). Yes – proceed to Step 4.

(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 415-00.

4. Perform the Module Software Updating Procedures outlined below for the GWM, APIM, and TCU. Perform a network test after each software update using the latest software level of the FDRS scan tool. This will refresh the list of modules that have available software updates based current module software levels. Continue performing software updates until all available software updates for those modules are complete. If any error conditions are experienced during programming, refer to WSM, Section 418-01A > General Procedures > Module Programming for the Error Condition Table.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBayF-150 BEV2023

 


1 Associated Document

Manufacturer Communications

24-2008
11 January 2024

MC-10249755-0001.pdf 97.036KB

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NHTSA ID Number: 10244720

Manufacturer Communication Number: TSB 23-2317

Summary

Some 2023 F-150 fully hybrid electric vehicles (FHEVs) may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected vehicle data. A gateway module A (GWM) software concern may be triggering the no start condition. To correct the condition, follow the Service Procedure to reprogram the GWM software.

1 Associated Document

Manufacturer Communications

23-2317
04 October 2023

MC-10244720-0001.pdf 83.396KB

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NHTSA ID Number: 10250297

Manufacturer Communication Number: SSM 52228

Summary

Some 2023 F-150 equipped with a 3.5L PowerBoost engine built on or after 3-Nov-2023 may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected vehicle data. A gateway module A (GWM) software concern may be triggering the no start condition. This does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that the vehicle will start after leaving it off temporarily. Engineering is currently working on a solution for this condition that is expected in March 2024. Monitor OASIS for additional information.

1 Associated Document

Manufacturer Communications

SSM 52228 2023 F-150 – 3.5L PowerBoost – Intermittent No Start And Stop Safely Now Message Displayed And/Or DTCs U0293 And/Or P1A43 In The Battery Energy Control Module (BECM) – Built On Or After 3-Nov-2023

MC-10250297-0001.pdf 59.562KB

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NHTSA ID Number: 10240576

Manufacturer Communication Number: SSM 51822

Summary

Some 2023 F150 hybrid vehicles may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster and diagnostic trouble codes (DTCs) U0293 and/or P1A43 in the BECM or in connected vehicle data. A Powertrain Control Module (PCM) software concern may be triggering the no start condition. Replacement or reprogramming of the BECM or PCM is not recommended for this condition at this time. This does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that the vehicle will start after leaving it off temporarily. Engineering is currently working on a solution for this condition that is expected in Q4 2023. Monitor OASIS for additional information.

1 Associated Document

Manufacturer Communications

SSM 51822 2023 F150 FHEV- Intermittent No Start And Stop Safely Now Message Displayed With Possible DTCs U0293 And P1A43 In The Battery Energy Control Module (BECM)

MC-10240576-0001.pdf 31.142KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / FordeBay Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory FordeBay Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present FordeBay, LincolneBay and MercuryeBay vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

FordeBay J2534 Diagnostic Software (FJDS) / FordeBay Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present FordeBay, LincolneBay and MercuryeBay module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present FordeBay and LincolneBay vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

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GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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Last update on 2025-03-18 / Affiliate links / Images from Amazon Product Advertising API


 

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