22S74 Driveshaft Replacement – 2017-2018 Ford F-Super Duty F-250, F-350, & F-450 4×4 Vehicles

November 29, 2022 NHTSA CAMPAIGN NUMBER: 22V880000

Driveshaft May Become Imbalanced

A fractured driveshaft can cause a loss of drive power. Additionally, a vehicle rollaway could occur while parked if the parking brake is not engaged. Either of these scenarios increases the risk of a crash.

 

NHTSA Campaign Number: 22V880

Manufacturer Ford Motor Company

Components POWER TRAIN

Potential Number of Units Affected 18,808

 

Summary

Ford Motor Company (Ford) is recalling certain 2017-2018 F-Super Duty F-250, F-350, and F-450 4×4 vehicles. A radial damper inside the driveshaft may move out of position over time, which can cause a driveshaft imbalance and result in a fracture.

 

Remedy

Dealers will replace the driveshaft, free of charge. Owner notification letters are expected to be mailed January 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S74.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


November 30, 2022

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 22S74
Certain 2017-2018  Model Year Super Duty Vehicles Equipped with 6.2L and 6.7L
Engines, 4X4, 176” Wheelbase, 4.1/4.3 Axle Ratio and a Two-Piece Steel Driveshaft  Driveshaft Replacement

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Super Duty 2017 Kentucky Truck October 21, 2015 through November 17, 2017
Super Duty 2018 Kentucky Truck May 2, 2017 through January 30, 2018

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, the radial damper (IRD) internal to the driveshaft may move out of design position over time. This may cause driveshaft imbalance and produce noise, vibration, or harshness (NVH) symptoms. If unaddressed, the driveshaft may fracture. A fractured driveshaft may result in loss of motive power while driving, unintended vehicle movement while the vehicle is in park if the parking brake is not applied and may result in secondary damage to surrounding components. A fractured driveshaft increases the risk of injury or crash.

 

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers 1st Quarter 2023 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.

IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.

 

CUSTOMER NOTIFICATION

Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 


November 29, 2022

Chronology

Subject:  Ford Motor Company (Ford) Recall No. 22S74 – Certain 2017-2018 model year F-250 F-350 and F-450 vehicles with a 176” wheelbase 4×4 and a 4.1 or 4.3 rear axle ratio driveshaft may fracture.

 

June 2022

On June 1st, 2022, NHTSA’s Office of Defect Investigations (ODI) contacted Ford’s Automotive Safety Office (ASO) regarding a Vehicle Owner Questionnaire (VOQ) that alleged a driveshaft fracture on a 2017MY 6.7L 176” wheelbase F-450.  The owner stated to NHTSA that they believed their vehicle should have been included in a separate safety recall (17S08) that addressed a driveshaft natural frequency condition that was unique to a 6.8L gas, 4×4, 208” WB vehicle configuration.  This report was reviewed within Ford’s Engineering groups, whose initial finding was that this VOQ was unrelated to 17S08 but could instead be related to an earlier internal radial damper (IRD) warranty concern.  Ford ASO conducted a preliminary search of field data and identified 16 similar driveshaft fracture reports on similarly equipped vehicles.

 

July – November 2022

Based on that initial investigation, ASO introduced this concern to Ford’s Critical Concern Review Group (CCRG) on July 14, 2022, to further investigate the scope, rate, and potential effect on vehicle for the IRD concern.  CCRG’s investigation found that most driveshaft replacements from the IRD concern were a result of NVH complaints and did not allege a fractured drive shaft.  A smaller amount of claims resulted in a driveshaft replacement due to a driveshaft fracture.  CCRG’s investigation continued to better understand the reports of driveshaft fracture.  Data analysis found an elevated number and rate of reports pertaining to specific rear axle ratios with higher driveshaft rotational speeds. Ford Engineering groups reviewed the data analysis and explained that vehicles with a 4.1 or 4.3 rear axle ratio operate with a higher driveshaft rotational speed and would be more likely to experience IRD movement and potential driveshaft fracture.

As of October 17th, 2022, there have been 63 global reports of IRD induced driveshaft fractures on the subject vehicle configurations with a 4.1 or 4.3 rear axle ratio.

On November 18, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action.

Ford is not aware of any reports of accident or injury related to this condition.

 


6 Affected Products

Vehicles

MAKE MODEL YEAR
FORD F-250 SD 2017-2018
FORD F-350 SD 2017-2018
FORD F-450 SD 2017-2018

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-22V880-1443.PDF 216.284KB

RCLRPT-22V880-1443

 


Miscellaneous Document – Chronology of Defect

RMISC-22V880-8439.pdf 63.212KB

RMISC-22V880-8439

 


Recall Acknowledgement

RCAK-22V880-4472.pdf 645.056KB

RCAK-22V880-4472

 


Manufacturer Notices(to Dealers,etc) – Advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 22S74 Certain 2017-2018 Model Year Super Duty Vehicles Equipped with 6.2L and 6.7L Engines, 4X4, 176” Wheelbase, 4.1/4.3 Axle Ratio and a Two-Piece Steel Driveshaft Driveshaft Replacement

RCMN-22V880-1569.pdf 44.288KB

RCMN-22V880-1569

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V880-6873.pdf 44.933KB

RIONL-22V880-6873

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V880&docType=RCL

 


 

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