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November 18, 2022 NHTSA CAMPAIGN NUMBER: 22V859000
Cracked Fuel Injector May Leak and Cause a Fire
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
NHTSA Campaign Number: 22V859
Manufacturer Ford Motor Company
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 521,778
Summary
Ford Motor Company (Ford
) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Remedy
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford
’s number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
February 10, 2023
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 22S73 – Supplement #2
Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape
Vehicles with a 3-cylinder 1.5L Engine
PCM Programming and Drain Tube Installation
REASON FOR THIS SUPPLEMENT
- Software and Part Availability: Parts, in limited quantities, and software are now available for all vehicles. Refer to the Parts Requirements/Ordering Information in Attachment II for ordering information. NOTE: To place a part order, submit a Special Program order in the DOESII on the Web (DOW) system. Order quantities must be followed. Please note that the new Special Programs Ordering Process (SPOP) screen in DOW has gone live. DOW is the web version of DOESII, the normal system through which dealers order parts. More information can be found in EFC 10642. The SSSC is no longer placing part orders for this part.
- Reason: Expected launch date for 22N18 will be February 2023.
- Owner Notification Letters: Letters advising owners that parts are available are expected to be mailed in Q1 2023.
- Revised Civil Penalty: Violation cost raised from $21,000 to $26,315 per vehicle delivered with an unrepaired recall.
AFFECTED VEHICLES
Vehicle | Model Year | Assembly Plant | Build Dates |
Bronco Sport | 2021 | Hermosillo | February 5, 2020 through November 17, 2021 |
2022 | June 9, 2021 through October 17, 2022 | ||
2023 | June 14, 2022 through August 12, 2022 | ||
Escape* | 2020 | Louisville | November 19, 2018 through December 22, 2020 |
2021 | August 26, 2020 through December 3, 2021 | ||
2022 | August 16, 2021 through October 17, 2022 |
*Model Year 2023 Escape vehicles were removed from the affected vehicles list after the Advance Bulletin was published.
Affected vehicles are identified in OASIS and FSA VIN Lists.
Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit, if required. See the EXCESS STOCK RETURN details in Attachment II for more information.
Parts, in limited quantities, and software are now available for all vehicles. Refer to the Parts Requirements/Ordering Information in Attachment II for ordering information.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles there is a possibility that a high-pressure fuel injector may crack, which may result in fuel accumulating on the top of the engine. Liquid fuel and/or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury.
NOTE: When FSA 22S73 is completed and claimed, customer satisfaction program 22N18 (to be released in February 2023) will be automatically activated on the VIN, which will provide a one-time repair to replace the high-pressure fuel injectors in the event of a cracked high-pressure injector (see 22N18 for coverage details).
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to install a drain tube into the engine cylinder head and reprogram the PCM, using the Ford Diagnostic and Repair System (FDRS). This service must be performed on all affected vehicles at no charge to the vehicle owner.
NOTE: Integrated Diagnostic Software (IDS) cannot be used for programming on the affected vehicles in this program.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of January 9, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether the customer has received a letter. Letters advising owners that parts are available are expected to be mailed the week of March 27, 2023.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
SOLD VEHICLES
- Ford
has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable, once they’ve been notified of part and software availability.
- When parts and software are available, immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
- This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
- Ford
Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford
Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
- Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford
to be excessive, will not be reimbursed.
- Refunds will only be provided for the cost associated with fuel leaks caused by a cracked fuel injector(s).
RENTAL VEHICLES
Dealers are pre-approved for up to 1 day for a comparable rental vehicle. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 1 rental day is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate.
PICK-UP AND DELIVERY
All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service (at participating dealers).
Dealers are authorized to claim unique services for completing this program, including:
- Dealers must retain a Vehicle Pick-up and Delivery Record with the repair order documentation. Refer to the Claims Preparation and Submission section and Attachment IV for details.
- Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details.
ALTERNATIVE TRANSPORTATION
If a customer is unable or does not wish to rent a vehicle or utilize Pick-up and Delivery, but still requires transportation, the rental reimbursement allowance is to be used for alternative transportation. Alternative transportation is approved for $40 per day. The dollar per day allowance can be cumulative across multiple rides per day (e.g., ride to work $18 and ride home $22).
- Alternative transportation reimbursement can be claimed for both short-term and long-term scenarios.
- Any amount in excess of the cost per day limits will be the customer’s responsibility.
- The customer will need to pay up front and provide proof of payment to the dealer.
- Dealers will then need to submit for reimbursement following the Rental Vehicle Reimbursement Process and then refund the customer.
Examples of alternative transportation:
- Taxi
- Public Transportation – Subway, Train, or Bus
- Rideshare alternatives (Uber, Lyft, etc.)
PARTS REQUIREMENTS
Part Number | Description | Order Quantity | Claim Quantity |
NX6Z-8A507-A | Water outlet drain tube | 1 | 1 |
Part Number | Description | Order Quantity | Claim Quantity |
Loctite® (SF) 7649™ | Surface primer
(liquid or aerosol acceptable) | obtain locally or purchase online | |
Loctite® 638™ | Retaining compound | ||
Parts Availability Matrix | |||
Vehicle | Model Year | Part Availability | Software Availability |
Bronco Sport | All | Limited | Available |
Escape |
CERTAIN 2021-2023 MODEL YEAR BRONCO SPORT AND 2020-2022 MODEL YEAR ESCAPE VEHICLES WITH A 3-CYLINDER 1.5L ENGINE — PCM PROGRAMMING AND DRAIN TUBE INSTALLATION
SERVICE PROCEDURE
WARNING: When jacking or lifting the vehicle, block all wheels remaining on the ground. Set the parking brake if the rear wheels will remain on the ground. These actions help prevent unintended vehicle movement. Failure to follow these instructions may result in serious personal injury.
WARNING: Never get underneath a vehicle that is supported only by a jack. The jack could unintentionally lower. Always support vehicle with floor stands. Failure to follow these instructions may result in serious personal injury.
WARNING: Only raise the vehicle when positioned on a hard, level surface. Attempting to raise the vehicle on an uneven or soft surface may result in vehicle slipping or falling from the jack or jackstand. Failure to follow this instruction may result in serious personal injury.
WARNING: Turn off (disable) the power running boards (if equipped) before jacking, lifting or placing any object under the vehicle. Never place your hand between the power running board and the vehicle. Extended power running boards will retract when doors are closed. Failure to follow these instructions may result in serious personal injury.
NOTICE: When raising a vehicle on a hoist, use care when positioning the hoist adapters prior to lifting the vehicle so that hoist arms do not interfere with the surrounding suspension or steering linkage components.
1. Inspect vehicle for the presence of a fuel smell. Is there a fuel smell present?
Yes – Is the fuel smell coming from the high pressure fuel injectors?
Yes – Contact the Special Service Support Center (SSSC).
No – Repair this vehicle outside of this FSA.
No – Proceed to Step 2.
2. Turn steering wheel all the way to the left.
3. Remove Battery Tray. Please follow Workshop Manual (WSM) procedures in Section 414-01.
4. Remove air cleaner outlet pipe. Use a clean shop towel to cover the opening left behind. See Figure 1.
5. Clean area with Motorcraft Brake Cleaner. See Figure 2.
6. Inspect the part label on the drain tube. Is the suffix of the part an AA or AB? See Figure 3.
If the suffix is AA continue to Step 7.
If the suffix is AB Continue to Step 11.
7. Remove the fir tree fastener highlighted in the figure below. See Figure 4.
8. Cut the tip from fir tree fastener at the end of the tube. Trim the sides of the top 2 barbs at a 45-degree angle on the fir tree fastener to more easily allow fitment through the subframe hole. See Figure 5.
9. Feed the rubber hose end through the engine compartment and down into the wheel well. See Figure 6.
10. Attach hose to subframe. Position fir tree fastener and push in as far as possible. If needed you can use groove joint pliers to secure fir tree fastener fully into the hole in the subframe. See Figure 7. Continue to Step 15.
NOTE: Wheel removed for clarity.
11. Cut the tip from fir tree fastener at the end of the tube. Trim the sides of the top 2 barbs at a 45-degree angle on the fir tree fastener to more easily allow fitment through the subframe hole. See Figure 8.
12. Feed the rubber hose end through the engine compartment and down into the wheel well. See Figure 9.
13. Attach hose to subframe. Position fir tree fastener and push in as far as possible. If needed you can use groove joint pliers to secure fir tree fastener fully into the hole in the subframe. See Figure 10.
NOTE: Wheel removed for clarity.
14. With the steering wheel turned to the left install the fir tree fastener as shown in the figure below. See Figure 11.
NOTE: Wheel removed for clarity.
15. Apply Loctite® (SF) 7649™ Primer to the metal tube, as shown in the blue highlighted area. Allow one minute for primer to cure. See Figure 12.
16. Apply Loctite® 638™ to the metal tube, in the area shown in Figure 13.
NOTE: When applying the Loctite® 638™, ensure that a full bead of the Loctite® 638™ is applied to the circumference of the metal tube in the area shown in Figure 13.
NOTE: To minimize poor adhesion risk, ensure tube is inserted into the head within 15 minutes of applying Loctite® 638™ to tube.
17. Route hose as shown in Figure 14.
NOTE: Route the metal end of the hose between the two battery positive leads and make sure the hose does not interfere with the transmission shift cable(s), and that it runs under the engine hoses.
18. Insert tube into the cylinder head drain hole until fully seated against the larger diameter flange section, as shown. See Figure 15.
19. Remove shop towel and reinstall air cleaner outlet pipe.
Torque: 42 lb.in (4.8 Nm)
20. Reinstall Battery Tray, Battery, and Air Cleaner. Please follow WSM procedures in Section 414-01.
Module Programming
21. Connect a battery charger to the 12V battery.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module II (VCM II) is properly connected to the Data Link Connector (DLC).
NOTE: Make sure the Ford Diagnostic and Repair System (FDRS) does not enter sleep mode during module configuration.
22. Launch Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.
23. Click ‘Read VIN from Vehicle’ or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left hand (LH) side of the screen, and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green.
24. Select Toolbox tab.
25. From the list on the LH side of the screen, select the PCM.
26. From the list on the RH side of the screen, select PCM – Powertrain Control Module (PCM) Software Update.
27. From the list on the RH side of the screen, select Self-Test and click RUN.
28. Click the Run Selected Tests button in the lower right.
29. Click the Clear & Retest button at the top of the screen to clear Diagnostic Trouble Codes (DTC’s) in all modules.
30. Disconnect the battery charger from the 12V battery once the programming has completed.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
2021-2023 Ford
Bronco® Sport and 2020-2023 Ford
Escape® SUV Safety Recall
Recall Reference Number: 22S73
There is nothing more important to us than the safety of our customers, which is why Ford is issuing a recall on some 2021, 2022 and 2023 Bronco Sport and 2020, 2021, 2022 and 2023 Escape models. There is a chance the fuel injector can crack, which may lead to an underhood fire. If you own or lease a Bronco Sport or Escape from these model years, you can check your recall status by entering your Vehicle Identification Number (VIN) here.
If your SUV has a cracked fuel injector, a strong smell of gasoline is one of the first signs. If you smell gas or smoke, or see smoke, park your SUV and contact your Ford Dealer to have your vehicle inspected. When service is available, a Ford
Technician will perform a Software Update that will detect a drop in fuel pressure and automatically reduce engine power. A tube will also be installed to drain fuel away from hot surfaces.
Building vehicles you and the people who ride with you can count on is our top priority. For questions or concerns about the 2021-2023 Bronco Sport and 2020-2023 Escape SUV safety recall 22S73, please call 1-866-436-7332.
A Ford Recall team member will be happy to assist you.
As always, thank you for being a Ford Owner.
Frequently Asked Questions
What is the issue tied to this recall?
The fuel injector may crack, and fuel and fuel vapor may migrate and accumulate near ignition sources. Thiscan cause an underhood fire.
What is the cause of the issue?
The cause is still under investigation, but the source is a cracked engine fuel injector. When the injector
cracks, fuel may leak down onto hot surfaces and potentially cause a fire.
Who is the supplier involved in this recall?
Vitesco
How did Ford discover this issue?
While monitoring for underhood fire reports related to recall 22S21 (NHTSA Recall No. 22V-191), Fordreviewed two underhood fire reports involving a 2022 Escape and 2022 Bronco Sport. Ford found the reportsinconclusive, but it raised the concern there may be an additional, contributing cause for these underhoodfires. Ford
began investigating additional reports on 2020-2022 Bronco Sport and Escape SUVs. Based onanalysis from the Ford
Engineering team, the company determined a cracked fuel injector is the cause of thepotential fire risk.
Are there any open investigations on this specific issue?
No.
Is this the same as the 22S21 recall (NHTSA Recall No. 22V-191)?
22S21 was issued in late March and relates to issues with the engine oil separator (a vast majority of customers have already addressed this recall). 22S73 is a different recall related to potential issues with the engine’s fuel injector.
What warning signs should customers be aware of?
A strong smell of gasoline inside and outside the vehicle may indicate a cracked fuel injector.
Should customers park their vehicles outside and away from structures?
No, Ford has not issued these instructions for this recall.
Has Ford issued instructions to stop driving the vehicles?
This recall doesn’t include instructions to stop driving.
When will dealers be notified about the safety recall and the recommended fix?
Dealers were notified on November 23, 2022.
When will you notify customers?
Customers will be notified by letter. You can also check to see if your SUV is included in this recall by entering your Vehicle Identification Number (VIN) here.
Will there be a charge to customers?
There is no charge for any service related to this recall. Ford is also expanding your warranty to cover cracked fuel injectors for up to 15 years.
What is the Ford reference number for this recall?
22S73
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at fleet.ford.com. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00a.m. to 8:00 p.m. ET.
Ford Motor Company
Date of Submission: 11/18/2022
FSA Number: 22S73
Title: Certain 2020-2023 Ford Escape and Bronco Sport – Under Hood Fire
Chronology
August-October 2022
On August 18, 2022 an issue pertaining to under hood fire on 2020-2022MY Escape and Bronco Sport vehicles was brought to Ford’s Critical Concern Review Group for review. That issue concerned prior under hood fire reports from oil separator inspections related to recall FSA 22S21 (NHTSA Recall No. 22V-191). Specifically, Ford
reviewed two under hood fire reports from a 2022MY Escape and 2022MY Bronco Sport vehicle with the 1.5L engine. Ford
assessed the report findings as inconclusive; however, the vehicle inspections raised concern there may be a contributing cause for under hood fire in addition to the oil separator recall.
As of August 18, 2022, there were (36) total reports of under hood fire for 2020-2022MY 1.5L Bronco Sport and Escape, approximately (10) of which had occurred after the oil separator production change and since FSA 22S21 (NHTSA Recall No. 22V-191) inspection was performed and passed.
Ford CCRG and Engineering groups investigated the underhood fire reports and inspected available vehicles. Based upon Ford
Engineering’s observations of a fuel smell upon inspection of a 2020MY Escape with limited fire damage, the fuel injectors were removed for additional analysis. The fuel injectors from three (3) other repurchased vehicles that experienced under hood fire were also removed for analysis. The fuel injector supplier provided an analysis for four (4) of the vehicles’ returned fuel injectors, finding one (1) injector cracked from each of the vehicles.
November 2022
As of November 1, 2022, there were fifty-four (54) reports alleging fire underhood on 20202022MY Bronco Sport and Escape vehicles, equipped with the 1.5L dragon engine, in North America inclusive of incidents previously reported under FSA 22S21 (NHTSA Recall No. 22V191), which were re-evaluated.
A complete accounting of all fifty-four (54) 1.5L under hood fire reports known to Ford includes: four (4) of them have had one confirmed cracked fuel injector determined from the fuel injector supplier tear-down analysis. Ford
Engineering assessed the fifty (50) remaining reports, determining: approximately thirteen (13) others were likely caused by a leaking fuel injector (based upon customer reports and available vehicle information), three (3) involved previous fuel system related repairs which may have been mis-diagnosed and potentially involved a leaking fuel injector, one (1) was attributed to incomplete repair from a previous crash event, one (1) was attributed to arson, three (3) were related to potential electrical system concerns, five (5) were attributed to oil separator leaks, and twenty-four (24) are of an undetermined origin.
On November 2, 2022 and November 9, 2022 the investigation findings were reviewed, which included:
Warranty data last accessed on October 19, 2022 included (143) reports of fuel injectors with external leak failures reported for 2020-2022 Escape and Bronco Sport vehicles with the 1.5L engine in the U.S. and Canada. Based upon these warranty claims, Ford is projecting a low failure rate for fuel injectors experiencing external leak(s) at 15 years/150,000 miles (approximately 0.38% for 2020MY vehicles and 0.22% for 2021-2022MY vehicles).
Ford is aware of (8) VOQs and (1) Transport Canada complaint describing under hood fire in 2020-2022 Escape and Bronco Sport vehicles with the 1.5L engine. Of the (8) VOQs and (1) Transport Canada complaint, it is Ford
’s estimation that (5) are potentially attributable to the defect condition. The earliest known report of underhood fire on 2020-2023 Escape or Bronco Sport with the 1.5L engine occurred on September 9, 2020. The cause for this occurrence is unknown.
Ford is aware of no fatalities, four alleged injuries from two separate incidents, and (43) legal claims from a fire potentially attributable to this condition. The claims of injury were reported to Ford
on July 5, 2021 and November 26, 2021.
On November 10, 2022, Ford’s Field Review Committee (FRC) reviewed the concern and approved a field action. The population recalled through this action includes all vehicles originally included in FSA 22S21 (NHTSA Recall No. 22V-191) and expands the population to include vehicles produced up through October 17, 2022.
7 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FORD![]() | BRONCO SPORT | 2021-2023 |
FORD![]() | ESCAPE | 2020-2023 |
15 Associated Documents
Recall Acknowledgement
RCAK-22V859-2054.pdf 645.551KB
Defect Notice 573 Report
RCLRPT-22V859-3756.PDF 215.099KB
Chronology Document
RMISC-22V859-6041.pdf 255.214KB
Manufacturer Notices(to Dealers,etc) – Advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 22S73 Certain 2021-2023 Model Year Bronco Sport and 2020-2023 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation
RCMN-22V859-1805.pdf 169.648KB
Recall 573 Report – 12/2/22
RCLRPT-22V859-1141.PDF 215.961KB
Miscellaneous Document – Electronic Communication re Frequently Asked Questions
RMISC-22V859-8107.pdf 237.579KB
Recall 573 Report – 12/14/22
RCLRPT-22V859-1519.PDF 215.965KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S73 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation
RCMN-22V859-9522.pdf 5046.801KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V859-5865.pdf 45.123KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S73 – Supplement #1 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation
RCMN-22V859-8652.pdf 5834.503KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S73 – Supplement #2 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation
RCMN-22V859-5298.pdf 5799.92KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V859-8401.pdf 62.918KB
Recall Quarterly Report #1, 2023-1
RCLQRT-22V859-5907.PDF 211.149KB
Recall Quarterly Report #2, 2023-2
RCLQRT-22V859-5467.PDF 211.26KB
ISSUED Renotification Notice
RCRN-22V859-0170.pdf 544.833KB
Latest Recalls Documents
Reprogramming
Service Information & Reprogramming
Module Reprogramming
Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
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IDS/FDRS | VCM, VCM II![]() |
X | X | X | X |
FJDS/FDRS | Compatible J2534 Devices (Including VCM II ![]() |
X | X | X |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln
and Mercury
vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury
module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln
vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
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CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool |
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CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |
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CarDAQ-Plus |
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CarDAQ-M |
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VSI J2534 ECU Reprogrammer |
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Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- 【J2534 PROTOCOL WITH SMARTLINKC】 LAUNCH X431 PRO3S+ ELITE scan tool with newly upgraded smartlinkC V2.0. The SmartLinkC is a communication interface supporting J2534 specifications. Of course, it also can be used as a J2534 PassThru device, working together with the PC installed with the OEM diagnostic software to perform the J2534 protocol.J2534 protocol is the only solution for problems ranging from driveability and loss of power to poor fuel economy.
- 【INTELLIGENT TOPOLOGY MAP TO FASTER FULL SYSTEMS DIAGNOSIS】 X431 PRO3S+ELITE bidirectional scan tool with new-added intuitive topology mapping. Harnesses intuitive topology mapping for comprehensive visualization of the vehicle all system. It shows all available control units in different colors, the numbers of system, the scanned system, and the scan results, bringing maximum convenience & superfast speed for you to do swift diagnosis & high-level repairs.
- 【TOP HARDWARE CONFIGURATION, UPGRADED OF LAUNCH X431 PRO3S+】 LAUNCH X431 PRO3S+ELITE diagnostic scanner possess with Android 10.0 OS; CPU 4-Core Processor, 2.0 GHz. Greatly increased the speed of running multiple task. 2.4GHz/5GHz; 6300mAh/7.6V stronger battery capacity; 10.1 Inch Touchscreen with 8MP camera; AUTO VIN; 4GB+64GB storage memory; 20X faster transmission rate, save more vehicle documents and customer data; Supports 25+ Software Languages, such as EN, DE, FR, SP nd JP and so on.
- 【3000+ ACTIVE TEST/BI-DIRECTIONAL CONTROL LAUNCH SCANNER】 LAUNCH X431 PRO3S+ELITE HD automotive scanner is a cost-effective bidirectional scanner that deserves owned by every repairing DIYers and mechanics. You can easily send command signal at fingertips from the scanner to various module actuators to test component integrity and functionality in minutes or even seconds to tell if replacement or repair is needed.
- 【COMPLETE 60+ HOT RESETS, CALIBRATION, INITIALIZATION, RELEARN】 LAUNCH X431 PRO3S+ELITE SmartLinkC escaner automotriz professional enjoys 60+ special service, such as Oil Reset, ABS brake bleed, EPB, SAS, BMS, Suspension, Injector reset, Power Balance, Turbo Calibration, VGT, Transmission Adaption, Throttle Adaptation, matching and etc. rigorous on-site testing has been performed to ensure 100% availability.
- 🌐【Works with Autel Elite II Elite MS908 MS908S Pro II MS908CV II MK908P MK908 Pro II】Autel J2534 work with these tools to program ECUs on specific BM.W/ BE.NZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
- 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
- 🌐【Multiple Devices Connected with P-C】Autel MaxiFlash Elite J2534 also supports multiple device connections to the P-C, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
- 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BM.W 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- CUSTOM-DESIGNED FOR USE WITH FORSCAN: Works with all FORScan compatible vehicles and is recommended by the FORScan Team
- DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
- ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
- MAXIMUM THROUGHPUT -- up to 20 times faster than “toggle switch” adapters
- ROCK-SOLID CONNECTION avoids data corruption and dropped packets
- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
- [FULLY VALIDATED BY TOP 6 OEMS] - Mastertech II has been fully validated to operate with the top 6 OEM reprogramming applications: GM, Ford, FCA, Nissan/Infinity, Honda/Acura, and Toyota/Lexus
- [PRE-CONFIGURED] - The pre-configured wireless and wired connections make it quick and easy to connect to a vehicle from your PC (requires PC compliant with OE specifications and software)
- [RIGHT TO REPAIR] - Supports 'Right to Repair' (R2R) initiatives
- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide
SEOCONTENT-START
January 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S73 / NHTSA Recall 22V859 2020 Escape Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine. What is the risk? Liquid fuel and/or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an under-hood fire, increasing the risk of injury. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Parts are anticipated to be available by the end of 1Q, 2023. What should you do? When parts are available, Ford Motor Company will send a letter to inform you that parts are available and to contact your dealer to schedule a repair. Ford has not issued instructions to stop driving your vehicle under this safety recall. When parts are available, you should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22S73. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2023 Ford Motor Company 01660 22S73 NP/DTB122S731 ???????? ???? 1 of 2 A/1/000001/1 ???????????????????????????????????????????????????????? 771756828329 A/1/000001/1 ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 01660 22S73 NP/DTB122S731 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de seguridad 22S73 / Campaña 22V859 de la NHTSA 2020 Escape Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley nacional de seguridad y tránsito de vehículos de EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? En su vehículo, existe la posibilidad de que un inyector de combustible se agriete, lo cual podría ocasionar una acumulación de combustible en la parte superior del motor. ¿Qué riesgo existe? El combustible líquido o vapor de combustible que se acumula cerca de una superficie suficientemente caliente podría encenderse, lo cual generaría un incendio bajo el cofre, lo cual aumenta el riesgo de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas estén disponibles, Ford Motor Company le avisará mediante correo para programar una cita de servicio con su distribuidor y así realizar las reparaciones sin costo alguno (piezas y mano de obra). Se prevé que las piezas estarán disponibles a fines del primer trimestre de 2023. ¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su distribuidor a fin de programar la reparación. Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Cuando las piezas se encuentren disponibles, deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22S73 de la NHTSA. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente Enero de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 2 of 2 A/2/000001/1 © Copyright 2023 Ford, División de Servicio al Cliente ???????????????????????????????????????????????????????? 771756828329 A/2/000001/1 ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789
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February 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 © Copyright 2023 Ford Motor Company ???????? ???? 1 of 8 A/1/000001/1 ???????????????????????????????????????????????????????? 771788303572 A/1/000001/1 ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 VEHICLE SALE NOTIFICATION FOR 22S73 If you no longer own this vehicle and do not know the current owner, no further action is required. q I no longer own this vehicle. Vehicle has been sold/transferred to: ___________________________________________________________________________________________________________ Name ___________________________________________________________________________________________________________ Address Number Street ___________________________________________________________________________________________________________ City State Zip JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ???????????????????????????????????????????????????????? * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S73 / NHTSA Recall 22V859 2022 Escape Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine. ———————————————————————————————————————————————————————– 2 of 8 A/2/000001/1 © Copyright 2023 Ford Motor Company 08811 22S73 PA/DTB122S731 What is the risk? Liquid fuel and/or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury. What will Ford and your dealer do? Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to install a drain tube to the engine cylinder head and reprogram the powertrain control module, free of charge (parts and labor). Additionally, Ford Motor Company is providing a one-time repair Customer Satisfaction Program 22N18 for the high-pressure fuel injectors, which lasts for 15 years or 150,000 miles from the warranty start date – whichever comes first (if needed). NOTE: Customer Satisfaction Program 22N18 will automatically be activated for your vehicle after Safety Recall 22S73 has been completed. How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. Additional time may be required to allow the engine to cool prior to performing this repair. In addition, your vehicle will require an inspection to determine if parts need to be ordered. What should you do? Please call your dealer without delay and request a service date for Recall 22S73. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. This space intentionally left blank ???? ???? ???? 08811 22S73 PA/DTB122S731 3 of 8 A/3/000001/1 © Copyright 2023 Ford Motor Company What should you do? (continued) NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Do you need a rental vehicle? Your dealer is authorized to provide a rental vehicle for your personal transportation at no charge (except for fuel and insurance) while your vehicle is at the dealership for repairs. Please see your dealer for guidelines and limitations. As an alternative to rental, Ford is offering to reimburse the use of alternative transportation (taxi, ride-share, public transportation, etc.) up to $40/day. Simply provide your paid receipts/statements to your dealership. Please contact your dealer for guidelines and limitations. Is vehicle Pick-up and Delivery available? Customers affected by this recall have the option of complimentary Vehicle Pickup & Delivery service (at participating dealers) in lieu of a rental vehicle. If you would like to take advantage of complimentary Vehicle Pick-up and Delivery for this recall, please contact your local dealer to determine if they are participating in the Vehicle Pick-up and Delivery program. Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to leaking fuel injectors. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. What if you no longer own this vehicle? Please complete and detach the perforated Vehicle Sale Notification at the bottom of page one (1) and return in the included prepaid envelope if you have sold the vehicle. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support. For the hearing-impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). Can we assist you further? (continued) FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V859. Thank you for your attention to this important matter. Ford Customer Service Division 4 of 8 A/4/000001/1 © Copyright 2023 Ford Motor Company 08811 22S73 PA/DTB122S731 ———————————————————————————————————————————————————————– ???? ???? ???? 5 of 8 A/5/000001/1 Febrero de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 © Copyright 2023 Ford, División de Servicio al Cliente ???????????????????????????????????????????????????????? 771788303572 A/5/000001/1 ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de seguridad 22S73 / Campaña 22V859 de la NHTSA 2022 Escape Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? En su vehículo, existe la posibilidad de que un inyector de combustible se agriete, lo cual podría ocasionar una acumulación de combustible en la parte superior del motor. NOTIFICACIÓN DE VENTA DE VEHÍCULO PARA 22S73 Si usted ya no es el propietario de este vehículo y no conoce al propietario actual, no es necesario que realice ninguna acción. q Yo ya no soy propietario de este vehículo. El vehículo fue vendido/transferido a: ___________________________________________________________________________________________________________ Nombre ___________________________________________________________________________________________________________ Dirección Número Calle ___________________________________________________________________________________________________________ Ciudad Estado Código postal JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ???????????????????????????????????????????????????????? 6 of 8 A/6/000001/1 © Copyright 2023 Ford, División de Servicio al Cliente 08811 22S73 PA/DTB122S731 ¿Qué riesgo existe? El combustible líquido o vapor de combustible que se acumula cerca de una superficie suficientemente caliente podría encenderse, lo cual generaría un incendio bajo el cofre, lo cual aumenta el riesgo de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? Las piezas para reparar su vehículo ya se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a instalar un tubo de drenado hacia la cabeza de cilindros del motor y a reprogramar el módulo de control del tren motriz sin costo alguno (piezas y mano de obra). Adicionalmente, Ford Motor Company está ofreciendo una reparación única a través del Programa de satisfacción del cliente 22N18 para los inyectores de combustible de alta presión, la cual tiene una duración de 15 años o 150,000 millas a partir de la fecha de inicio de la garantía, lo que se cumpla primero (si fuera necesario). NOTA: El Programa de satisfacción del cliente 22N18 automáticamente se activará para su vehículo después de realizada la Campaña de seguridad 22S73. ¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. Es posible que se requiera tiempo adicional para que se enfríe el motor antes de realizar esta reparación. Además, su vehículo requerirá una inspección para determinar si es necesario pedir piezas. ¿Qué debe hacer? Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la Campaña 22S73. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Este espacio se ha dejado en blanco intencionadamente. 7 of 8 A/7/000001/1 © Copyright 2023 Ford, División de Servicio al Cliente 08811 22S73 PA/DTB122S731 ???? ???????? ???? ¿Qué debe hacer? (continuación) Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. ¿Necesita un vehículo de alquiler? Su distribuidor está autorizado a ofrecerle un vehículo de alquiler para su transporte personal sin costo (excepto el combustible y el seguro) mientras su vehículo se encuentre en reparación. Comuníquese con su distribuidor para conocer las pautas y limitaciones. Como opción al alquiler, Ford ofrece reembolsar el uso de transporte alternativo (taxi, traslado compartido, transporte público, etc.) hasta $40/día. Simplemente entregue los recibos pagados al distribuidor. Comuníquese con su distribuidor para conocer las pautas y limitaciones. ¿Está disponible el servicio de retiro y entrega de vehículo? Los clientes afectados por esta campaña tienen la opción de obtener el servicio complementario de retiro y entrega de vehículo (en los distribuidores que participan del programa), en lugar de un vehículo de alquiler. Si desea obtener el beneficio complementario de retiro y entrega de vehículo para esta campaña, póngase en contacto con su distribuidor local para determinar si ellos están participando en dicho programa. ¿Ha pagado anteriormente por esta reparación? Si usted ha pagado previamente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Solo se otorgarán reembolsos por servicios relacionados con fugas de los inyectores de combustible. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si ha vendido el vehículo, llene y desprenda la notificación de venta del vehículo al final de la página (1) y regrésela en el sobre prepagado incluido. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. 8 of 8 A/8/000001/1 © Copyright 2023 Ford, División de Servicio al Cliente 08811 22S73 PA/DTB122S731 ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V859 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente
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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division February 10, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S73 – Supplement #2 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S73 – Supplement #1 Dated: January 19, 2023 New! REASON FOR THIS SUPPLEMENT • Software and Part Availability: Parts, in limited quantities, and software are now available for all vehicles. Refer to the Parts Requirements/Ordering Information in Attachment II for ordering information. NOTE: To place a part order, submit a Special Program order in the DOESII on the Web (DOW) system. Order quantities must be followed. Please note that the new Special Programs Ordering Process (SPOP) screen in DOW has gone live. DOW is the web version of DOESII, the normal system through which dealers order parts. More information can be found in EFC 10642. The SSSC is no longer placing part orders for this part. • Reason: Expected launch date for 22N18 will be February 2023. • Owner Notification Letters: Letters advising owners that parts are available are expected to be mailed in Q1 2023. • Revised Civil Penalty: Violation cost raised from $21,000 to $26,315 per vehicle delivered with an unrepaired recall. New! AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Bronco Sport 2021 Hermosillo February 5, 2020 through November 17, 2021 2022 June 9, 2021 through October 17, 2022 2023 June 14, 2022 through August 12, 2022 Escape* 2020 Louisville November 19, 2018 through December 22, 2020 2021 August 26, 2020 through December 3, 2021 2022 August 16, 2021 through October 17, 2022 *Model Year 2023 Escape vehicles were removed from the affected vehicles list after the Advance Bulletin was published. Affected vehicles are identified in OASIS and FSA VIN Lists. Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit, if required. See the EXCESS STOCK RETURN details in Attachment II for more information. Parts, in limited quantities, and software are now available for all vehicles. Refer to the Parts Requirements/Ordering Information in Attachment II for ordering information. New! REASON FOR THIS SAFETY RECALL In some of the affected vehicles there is a possibility that a high-pressure fuel injector may crack, which may result in fuel accumulating on the top of the engine. Liquid fuel and/or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury. NOTE: When FSA 22S73 is completed and claimed, customer satisfaction program 22N18 (to be released in February 2023) will be automatically activated on the VIN, which will provide a one-time repair to replace the high-pressure fuel injectors in the event of a cracked high-pressure injector (see 22N18 for coverage details). SERVICE ACTION Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to install a drain tube into the engine cylinder head and reprogram the PCM, using the Ford Diagnostic and Repair System (FDRS). This service must be performed on all affected vehicles at no charge to the vehicle owner. NOTE: Integrated Diagnostic Software (IDS) cannot be used for programming on the affected vehicles in this program. Ó Copyright 2023 Ford Motor Company New! OWNER NOTIFICATION MAILING SCHEDULE Owner letters are expected to be mailed the week of January 9, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether the customer has received a letter. Letters advising owners that parts are available are expected to be mailed the week of March 27, 2023. New! PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. New! ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Owner Notification Letters Recall Reimbursement Plan Attachment IV: Vehicle Pick-up and Delivery Record QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 1 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S73 – Supplement #2 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation OASIS ACTIVATION OASIS will be activated on December 19, 2022. FSA VIN LISTS ACTIVATION FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on December 19, 2022. Owner names and addresses will be available by January 27, 2023. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. SOLD VEHICLES • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable, once they’ve been notified of part and software availability. • When parts and software are available, immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date. • Correct other affected vehicles identified in OASIS which are brought to your dealership. • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES • Correct all affected units in your new vehicle inventory before delivery. • Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title branded and salvaged vehicles are eligible for this recall. OWNER REFUNDS • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle. • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251. • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed. • Refunds will only be provided for the cost associated with fuel leaks caused by a cracked fuel injector(s). RENTAL VEHICLES Dealers are pre-approved for up to 1 day for a comparable rental vehicle. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 1 rental day is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate. Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 2 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S73 – Supplement #2 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation PICK-UP AND DELIVERY All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service (at participating dealers). Dealers are authorized to claim unique services for completing this program, including: • Dealers must retain a Vehicle Pick-up and Delivery Record with the repair order documentation. Refer to the Claims Preparation and Submission section and Attachment IV for details. • Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. ALTERNATIVE TRANSPORTATION If a customer is unable or does not wish to rent a vehicle or utilize Pick-up and Delivery, but still requires transportation, the rental reimbursement allowance is to be used for alternative transportation. Alternative transportation is approved for $40 per day. The dollar per day allowance can be cumulative across multiple rides per day (e.g., ride to work $18 and ride home $22). • Alternative transportation reimbursement can be claimed for both short-term and long-term scenarios. • Any amount in excess of the cost per day limits will be the customer’s responsibility. • The customer will need to pay up front and provide proof of payment to the dealer. • Dealers will then need to submit for reimbursement following the Rental Vehicle Reimbursement Process and then refund the customer. Examples of alternative transportation: • Taxi • Public Transportation – Subway, Train, or Bus • Rideshare alternatives (Uber, Lyft, etc.) ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair. CLAIMS PREPARATION AND SUBMISSION • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number 22S73 is the sub code. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button. • Rentals: For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Eligible rental expenses should be claimed on an RO line that is separate from the repair. o Use Misc. Expense Code “RENTAL” for the rental expenses. o Use sub code 22A07 on the claim. Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 3 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S73 – Supplement #2 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation CLAIMS PREPARATION AND SUBMISSION (continued) • Refunds: Submit refunds on a separate repair line. – Program Code: 22S73 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim. o NOTE: A refund for owner-paid repairs that are covered by the recall must be claimed under 22S73. Alternative Transportation refunds are to be claimed following the Rental claiming instructions under administrative program code 22A07. Failure of proper claiming may result in a rejected claim. • Pickup & Delivery: Claims for Pickup & Delivery should be submitted on a separate line from the FSA. Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. • Provision for Locally Obtained Supplies: Includes Loctite® (SF) 7649™ Primer, Loctite® 638™ adhesive, and brake clean. Submit on the same line as the repair. o Program Code: 22S73 o Misc. Expense: OTHER o Misc. Expense: Claim up to $2.00 • If SSSC approval was provided under program number 22A07, eligible rental expenses should be claimed on an RO line that is separate from the repair. o Use Misc. Expense Code “RENTAL” for the rental expenses. o Use sub code 22A07 on the claim. o The SSSC will provide additional information on rental guidelines for 22A07. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 1 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S73 – Supplement #2 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation LABOR ALLOWANCES Description Labor Operation Labor Time Install drain tube and reprogram the PCM with latest level of FDRS. 22S73B 1.0 Hour *Vehicle Pick-up and Delivery Allowance has been removed. Refer to EFC12071 2023 Remote Experience Program for new claiming information. New! PARTS REQUIREMENTS / ORDERING INFORMATION Special Program Part Ordering: To place an order for NX6Z-8A507-A submit a Special Program order in the DOW system. The SSSC contact requirement to order K-Coded parts on this program has been replaced with the SPOP process. More information can be found in EFC 10642. Part Number Description Order Quantity Claim Quantity NX6Z-8A507-A Water outlet drain tube 1 1 Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes. NOTE: Due to the critical nature of the associated repair, do not attempt to substitute any of the required chemicals used in this repair. Order the parts below through normal order processing channels: Part Number Description Order Quantity Claim Quantity Loctite® (SF) 7649™ Surface primer (liquid or aerosol acceptable) obtain locally or purchase online Loctite® 638™ Retaining compound Parts Availability Matrix Vehicle Model Year Part Availability Software Availability Bronco Sport All Limited Available Escape DEALER PRICE For latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. EXCESS STOCK RETURN Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 2 of 2 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S73 – Supplement #2 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st 2021, all parts replaced as part of an FSA repair with a repair order open date of March 1st 2021 or later must be inspected and signed off on the repair order by a member of your dealers fixed operations management team or an employee the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. • All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. • Inspect the replaced parts to verify the FSA repair was completed. • If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). • This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st 2021, or later. Any eligible FSA claims requiring parts replacement, found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post repair FSA parts inspection process (electronic or handwritten) is independent from other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be clearly identified on the Repair Order. If multiple FSAs require approval on a single Repair Order, each applicable occurrence will require individual post repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 CERTAIN 2021-2023 MODEL YEAR BRONCO SPORT AND 2020-2022 MODEL YEAR ESCAPE VEHICLES WITH A 3-CYLINDER 1.5L ENGINE — PCM PROGRAMMING AND DRAIN TUBE INSTALLATION SERVICE PROCEDURE WARNING: When jacking or lifting the vehicle, block all wheels remaining on the ground. Set the parking brake if the rear wheels will remain on the ground. These actions help prevent unintended vehicle movement. Failure to follow these instructions may result in serious personal injury. WARNING: Never get underneath a vehicle that is supported only by a jack. The jack could unintentionally lower. Always support vehicle with floor stands. Failure to follow these instructions may result in serious personal injury. WARNING: Only raise the vehicle when positioned on a hard, level surface. Attempting to raise the vehicle on an uneven or soft surface may result in vehicle slipping or falling from the jack or jackstand. Failure to follow this instruction may result in serious personal injury. WARNING: Turn off (disable) the power running boards (if equipped) before jacking, lifting or placing any object under the vehicle. Never place your hand between the power running board and the vehicle. Extended power running boards will retract when doors are closed. Failure to follow these instructions may result in serious personal injury. NOTICE: When raising a vehicle on a hoist, use care when positioning the hoist adapters prior to lifting the vehicle so that hoist arms do not interfere with the surrounding suspension or steering linkage components. 1. Inspect vehicle for the presence of a fuel smell. Is there a fuel smell present? Yes – Is the fuel smell coming from the high pressure fuel injectors? Yes – Contact the Special Service Support Center (SSSC). No – Repair this vehicle outside of this FSA. No – Proceed to Step 2. 2. Turn steering wheel all the way to the left. 3. Remove Battery Tray. Please follow Workshop Manual (WSM) procedures in Section 414-01. ATTACHMENT III PAGE 2 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 5. Clean area with Motorcraft Brake Cleaner. See Figure 2. STUD FOR MISSING NUT STUD FOR MISSING NUT 2273K Front of Vehicle FIGURE 2 4. Remove air cleaner outlet pipe. Use a clean shop towel to cover the opening left behind. See Figure 1. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 2273A Front of Vehicle FIGURE 1 ATTACHMENT III PAGE 3 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 6. Inspect the part label on the drain tube. Is the suffix of the part an AA or AB? See Figure 3. If the suffix is AA continue to Step 7. If the suffix is AB Continue to Step 11. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 2273C FIGURE 3 7. Remove the fir tree fastener highlighted in the figure below. See Figure 4. STUD FOR MISSING NUT 2273D FIGURE 4 ATTACHMENT III PAGE 4 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 9. Feed the rubber hose end through the engine compartment and down into the wheel well. See Figure 6. 2273F Front of Vehicle Front of Vehicle FIGURE 6 8. Cut the tip from fir tree fastener at the end of the tube. Trim the sides of the top 2 barbs at a 45-degree angle on the fir tree fastener to more easily allow fitment through the subframe hole. See Figure 5. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 2273E FIGURE 5 ATTACHMENT III PAGE 5 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 2273G Front of Vehicle FIGURE 7 10. Attach hose to subframe. Position fir tree fastener and push in as far as possible. If needed you can use groove joint pliers to secure fir tree fastener fully into the hole in the subframe. See Figure 7. Continue to Step 15. NOTE: Wheel removed for clarity. ATTACHMENT III PAGE 6 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 12. Feed the rubber hose end through the engine compartment and down into the wheel well. See Figure 9. 2273F Front of Vehicle Front of Vehicle FIGURE 9 11. Cut the tip from fir tree fastener at the end of the tube. Trim the sides of the top 2 barbs at a 45-degree angle on the fir tree fastener to more easily allow fitment through the subframe hole. See Figure 8. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 2273E FIGURE 8 ATTACHMENT III PAGE 7 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 2273H PLACE HOLDER UNTIL TRIAL FIGURE 11 14. With the steering wheel turned to the left install the fir tree fastener as shown in the figure below. See Figure 11. NOTE: Wheel removed for clarity. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 2273G Front of Vehicle FIGURE 10 13. Attach hose to subframe. Position fir tree fastener and push in as far as possible. If needed you can use groove joint pliers to secure fir tree fastener fully into the hole in the subframe. See Figure 10. NOTE: Wheel removed for clarity. ATTACHMENT III PAGE 8 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 2273J FIGURE 12 15. Apply Loctite® (SF) 7649™ Primer to the metal tube, as shown in the blue highlighted area. Allow one minute for primer to cure. See Figure 12. 2273K INSERT INTO HEAD UNTIL HERE FIGURE 13 16. Apply Loctite® 638™ to the metal tube, in the area shown in Figure 13. NOTE: When applying the Loctite® 638™, ensure that a full bead of the Loctite® 638™ is applied to the circumference of the metal tube in the area shown in Figure 13. NOTE: To minimize poor adhesion risk, ensure tube is inserted into the head within 15 minutes of applying Loctite® 638™ to tube. ATTACHMENT III PAGE 9 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 STUD FOR MISSING NUT 2273M Front of Vehicle Front of Vehicle CYLINDER HEAD DRAIN HOLE FIGURE 15 18. Insert tube into the cylinder head drain hole until fully seated against the larger diameter flange section, as shown. See Figure 15. 19. Remove shop towel and reinstall air cleaner outlet pipe. Torque: 42 lb.in (4.8 Nm) 20. Reinstall Battery Tray, Battery, and Air Cleaner. Please follow WSM procedures in Section 414-01. Module Programming on next page 17. Route hose as shown in Figure 14. NOTE: Route the metal end of the hose between the two battery positive leads and make sure the hose does not interfere with the transmission shift cable(s), and that it runs under the engine hoses. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 2273L Front of Vehicle FIGURE 14 ATTACHMENT III PAGE 10 OF 10 SAFETY RECALL 22S73-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 02/2023 Module Programming 21. Connect a battery charger to the 12V battery. NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle. NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module II (VCM II) is properly connected to the Data Link Connector (DLC). NOTE: Make sure the Ford Diagnostic and Repair System (FDRS) does not enter sleep mode during module configuration. 22. Launch Ford Diagnostic and Repair System (FDRS). NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete. 23. Click ‘Read VIN from Vehicle’ or manually enter the Vehicle Identification Number (VIN). NOTE: Available modules are shown on the left hand (LH) side of the screen, and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green. 24. Select Toolbox tab. 25. From the list on the LH side of the screen, select the PCM. 26. From the list on the RH side of the screen, select PCM – Powertrain Control Module (PCM) Software Update. 27. From the list on the RH side of the screen, select Self-Test and click RUN. 28. Click the Run Selected Tests button in the lower right. 29. Click the Clear & Retest button at the top of the screen to clear Diagnostic Trouble Codes (DTC’s) in all modules. 30. Disconnect the battery charger from the 12V battery once the programming has completed. IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information. ATTACHMENT IV Page 1 of 1 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S73 – Supplement #2 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation VEHICLE PICK-UP AND DELIVERY RECORD VIN ____________________________ received (check one): ☐ Pick-up and/or delivery service As outlined below for the 22S73 Field Service Action program. ☐ Pick-up – Date: _______________ ☐ Delivery – Date: _______________ Repair Order # Repair Order Date Service Manager Signature Date
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Copyright 2022 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division November 23, 2022 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 22S73 Certain 2021-2023 Model Year Bronco Sport and 2020-2023 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Bronco Sport 2021 HERMOSILLO February 5, 2020 through November 17, 2021 2022 June 9, 2021 through October 17, 2022 2023 June 14, 2022 through August 12, 2022 ESCAPE 2020 LOUISVILLE November 19, 2018 through December 22, 2020 2021 August 26, 2020 through December 3, 2021 2022 August 16, 2021 through October 17, 2022 2023 April 29, 2022 through September 22, 2022 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In some of the affected vehicles when the engine is operating, it’s possible for one or more high pressure fuel injectors to develop a crack which could cause fuel and/or fuel vapor to accumulate near hot surfaces, resulting in a potential under hood fire and increasing the risk of injury. SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be made available to dealers by the end of 1st quarter, 2023 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. Copyright 2022 Ford Motor Company CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. Additionally, customer effected by this safety program will receive fuel injector extended coverage, which will be communicated in a separate announcement. RENTAL VEHICLES Ford has not issued instructions to stop driving vehicles under this safety recall. However, if a customer contacts your dealership requesting a rental/loaner prior to recall remedy availability, please contact the SSSC for further direction. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-859 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-859 Manufacturer Recall No. : 22S73 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 521,778 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2023 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : The affected design was introduced into production on 11/19/2018 (earliest production date for 2020MY Escape) and were taken out of production on 10/17/2022 (latest production date for 2023MY Escape and Bronco Sport). Affected vehicles are equipped with 1.5L engines. 333,342 Escape vehicles are affected Production Dates : NOV 19, 2018 – OCT 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2023 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : The affected design was introduced into production on 11/19/2018 (earliest production date for 2020MY Escape) and were taken out of production on 10/17/2022 (latest production date for 2023MY Escape and Bronco Sport). Affected vehicles are equipped with 1.5L engines. 188,436 Bronco Sport vehicles are affected. Production Dates : FEB 05, 2020 – OCT 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-859 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : A fuel injector may crack, resulting in fuel and/or fuel vapor migrating to and/ or accumulating near ignition sources resulting in potential under hood fire. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Liquid fuel and/or fuel vapor that accumulates near a sufficiently hot surface, below the combustion initiation flame speed, may ignite resulting in an underhood fire, and increasing the risk of injury. Description of the Cause : The root cause is still under investigation. Based on analysis to date, a cracked fuel injector in the engine allows for fuel to leak at a high rate (19L/ hour) into the cylinder head, which can travel out via a drain hole and down onto hot surfaces on the exhaust/turbo system where it may combust. Identification of Any Warning that can Occur : A fuel leak may result in fuel odor both outside and inside the vehicle. If the fuel leak initiates a fire that progresses, the customer may notice smoke or flames emanating from the engine compartment or underbody. Involved Components : Component Name 1 : Engine Control Software Component Description : An updated engine control software will be installed to detect a pressure drop in the fuel rail, provide instrument cluster messaging to the customer to seek service, invoke a strategy to disable th Component Part Number : TBD Component Name 2 : Drain Tube Component Description : A drain tube will also be installed to allow fuel to drain from the cylinder head drain hole, away from surfaces which may initiate combustion, to the ground below the vehicle. Component Part Number : NX6E-8A507-AA Part 573 Safety Recall Report 22V-859 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Ford Motor Company Address : 1 American Road Dearborn Michigan 48126 Country : United States Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the engine control software updated to include fuel injector leak detection and a drain tube installed. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be December 30, 2022. How Remedy Component Differs from Recalled Component : Component Name: Engine Control Software Component Description: An updated engine control software will be installed to detect a pressure drop in the fuel rail, provide instrument cluster messaging to the customer to seek service, invoke a strategy to disable the high pressure fuel pump, derate engine power output and reduce temperatures of possible ignition sources in the engine compartment. Component Part Number: [TBD] Component Name: Drain Tube Component Description: A drain tube will also be installed to allow fuel to drain from the cylinder head drain hole, away from surfaces which may initiate combustion, to the ground below the vehicle. Component Part Number: NX6E-8A507-AA Part 573 Safety Recall Report 22V-859 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on November 22, 2022. Mailing of owner notification letters is expected to begin December 19, 2022 and is expected to be completed by December 23, 2022. Planned Dealer Notification Date : NOV 22, 2022 – NOV 22, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 23, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-859 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : DEC 14, 2022 NHTSA Recall No. : 22V-859 Manufacturer Recall No. : 22S73 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 521,746 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2023 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : The affected design was introduced into production on 11/19/2018 (earliest production date for 2020MY Escape) and were taken out of production on 10/17/2022 (latest production date for 2022MY Escape and 2023MY Bronco Sport). Affected vehicles are equipped with 1.5L engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database 188,436 Bronco Sport vehicles are affected. Production Dates : FEB 05, 2020 – OCT 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-859 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : The affected design was introduced into production on 11/19/2018 (earliest production date for 2020MY Escape) and were taken out of production on 10/17/2022 (latest production date for 2022MY Escape and 2023MY Bronco Sport). Affected vehicles are equipped with 1.5L engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database 333,310 Escape vehicles are affected Production Dates : NOV 19, 2018 – OCT 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A fuel injector may crack, resulting in fuel and/or fuel vapor migrating to and/ or accumulating near ignition sources resulting in potential under hood fire. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Liquid fuel and/or fuel vapor that accumulates near a sufficiently hot surface, below the combustion initiation flame speed, may ignite resulting in an underhood fire, and increasing the risk of injury. Description of the Cause : The root cause is still under investigation. Based on analysis to date, a cracked fuel injector in the engine allows for fuel to leak at a high rate (19L/ hour) into the cylinder head, which can travel out via a drain hole and down onto hot surfaces on the exhaust/turbo system where it may combust. Identification of Any Warning that can Occur : A fuel leak may result in fuel odor both outside and inside the vehicle. If the fuel leak initiates a fire that progresses, the customer may notice smoke or flames emanating from the engine Part 573 Safety Recall Report 22V-859 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 compartment or underbody. Involved Components : Component Name 1 : XL3 Injector Component Description : High Pressure Fuel Injector Component Part Number : HX7G-9F597-BB Supplier Identification : Component Manufacturer Name : Vitesco Technologies Address : SS 206, KM 28 Fauglia, Pisa Foreign States 56043 Country : Italy Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the engine control software updated to include fuel injector leak detection and a drain tube installed. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be December 30, 2022. How Remedy Component Differs from Recalled Component : Component Name: Engine Control Software Component Description: An updated engine control software will be installed to detect a pressure drop in the fuel rail, provide instrument cluster messaging to the customer to seek Part 573 Safety Recall Report 22V-859 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 service, invoke a strategy to disable the high pressure fuel pump, derate engine power output and reduce temperatures of possible ignition sources in the engine compartment. Component Part Number: 2022MY Escape; PNX6A-12A650-AFE, -AGE, -AHE, -AJE 2023MY Bronco Sport; PP1PA-12A650-AE, -CE, -DE 2022MY Bronco Sport; N1PA-12A650-AD, -BD, -CD, -DD 2020-2021MY Escape; TBD 2021MY Bronco Sport; TBD Component Name: Drain Tube Component Description: A drain tube will also be installed to allow fuel to drain from the cylinder head drain hole, away from surfaces which may initiate combustion, to the ground below the vehicle. Component Part Number: NX6E-8A507-AA Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on November 23, 2022. Mailing of owner notification letters is expected to begin January 9, 2023 and is expected to be completed by January 13, 2023. Planned Dealer Notification Date : NOV 23, 2022 – NOV 23, 2022 Planned Owner Notification Date : JAN 09, 2023 – JAN 13, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-859 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : DEC 02, 2022 NHTSA Recall No. : 22V-859 Manufacturer Recall No. : 22S73 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 521,746 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : The affected design was introduced into production on 11/19/2018 (earliest production date for 2020MY Escape) and were taken out of production on 10/17/2022 (latest production date for 2022MY Escape and 2023MY Bronco Sport). Affected vehicles are equipped with 1.5L engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database 333,310 Escape vehicles are affected Production Dates : NOV 19, 2018 – OCT 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-859 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2023 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : GAS Descriptive Information : The affected design was introduced into production on 11/19/2018 (earliest production date for 2020MY Escape) and were taken out of production on 10/17/2022 (latest production date for 2022MY Escape and 2023MY Bronco Sport). Affected vehicles are equipped with 1.5L engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database 188,436 Bronco Sport vehicles are affected. Production Dates : FEB 05, 2020 – OCT 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A fuel injector may crack, resulting in fuel and/or fuel vapor migrating to and/ or accumulating near ignition sources resulting in potential under hood fire. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Liquid fuel and/or fuel vapor that accumulates near a sufficiently hot surface, below the combustion initiation flame speed, may ignite resulting in an underhood fire, and increasing the risk of injury. Description of the Cause : The root cause is still under investigation. Based on analysis to date, a cracked fuel injector in the engine allows for fuel to leak at a high rate (19L/ hour) into the cylinder head, which can travel out via a drain hole and down onto hot surfaces on the exhaust/turbo system where it may combust. Identification of Any Warning that can Occur : A fuel leak may result in fuel odor both outside and inside the vehicle. If the fuel leak initiates a fire that progresses, the customer may notice smoke or flames emanating from the engine Part 573 Safety Recall Report 22V-859 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 compartment or underbody. Involved Components : Component Name 1 : XL3 Injector Component Description : High Pressure Fuel Injector Component Part Number : HX7G-9F597-BB Supplier Identification : Component Manufacturer Name : Vitesco Technologies Address : SS 206, KM 28 Fauglia, Pisa Foreign States 56043 Country : Italy Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the engine control software updated to include fuel injector leak detection and a drain tube installed. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be December 30, 2022. How Remedy Component Differs from Recalled Component : Component Name: Engine Control Software Component Description: An updated engine control software will be installed to detect a pressure drop in the fuel rail, provide instrument cluster messaging to the customer to seek Part 573 Safety Recall Report 22V-859 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 service, invoke a strategy to disable the high pressure fuel pump, derate engine power output and reduce temperatures of possible ignition sources in the engine compartment. Component Part Number: 2022MY Escape; PNX6A-12A650-AFE, -AGE, -AHE, -AJE 2023MY Bronco Sport; PP1PA-12A650-AE, -CE, -DE 2022MY Bronco Sport; N1PA-12A650-AD, -BD, -CD, -DD 2020-2021MY Escape; TBD 2021MY Bronco Sport; TBD Component Name: Drain Tube Component Description: A drain tube will also be installed to allow fuel to drain from the cylinder head drain hole, away from surfaces which may initiate combustion, to the ground below the vehicle. Component Part Number: NX6E-8A507-AA Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on November 23, 2022. Mailing of owner notification letters is expected to begin December 19, 2022 and is expected to be completed by December 23, 2022. Planned Dealer Notification Date : NOV 23, 2022 – NOV 23, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 23, 2022 * NR – Not Reported
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August, 2023 * * * IMPORTANT SAFETY RECALL REMINDER * * * According to our records, your 2020 Escape has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible. Recall Number and Description: 22S73 – 1.5L Oil Separator Post FSA 22S21 Inspection Underhood Fire Reports What is the issue? On your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine. Liquid fuel and/or fuel vapor that accumulates near a sufficiently hot surface may ignite resulting in an underhood fire, increasing the risk of injury. If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332. If you wish to contact us through the Internet, our address is: ford.com/support. Thank you for your attention to this very important matter. Augusto de, 2023 * * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * * SegUR nuestros registros, no se realizaron en sur 2020 Escape las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible. Número y descripción de la campaña: 22S73 – 1.5L separador de aceite posterior a FSA 22S21 Informesde la inspección del incendio bajo el cofre ¿Cuál es el problema? En su vehículo, existe la posibilidad de que un inyector de combustible se agriete, lo cual podría ocasionar una acumulación de combustible en la parte superior del motor. El combustible líquido o vapor de combustible que se acumula cerca de una superficie suficientemente caliente podría encenderse, lo cual generaría un incendio bajo el cofre, lo cual aumenta el riesgo de sufrir lesiones. Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332. Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: ford.com/support. Gracias por su atenciic en este asunto sumamente importante. © Copyright 2023 Ford Motor Company 1 of 2 000000000000047 / 93 / 47 SEE OTHER SIDE FOR OPENING INSTRUCTIONS SEE OTHER SIDE FOR OPENING INSTRUCTIONS REMOVE THESE SIDE EDGES FIRST Š THEN FOLD, CREASE AND TEAR THIS STUB ALONG PERFORATION Š REMOVE THESE SIDE EDGES FIRST Š THEN FOLD, CREASE AND TEAR THIS STUB ALONG PERFORATION Š P.O. BOX 1904 DEARBORN, MI 48121-1904 Presorted STD US Postage PAID R K C 0007176 A / 000000000000047 / 47 ù ù
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