Family Entertainment System

Family Entertainment System Technical Support – 2022-2023 Ford Expedition & Lincoln Navigator

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2022 Ford Expedition

NHTSA ID Number: 10235322 Manufacturer Communication Number: SSM 51583 Summary Some 2022-2023 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, … Read more

Family Entertainment System – Audio/Video Not Synced When Using The Vehicle Speakers – 2018-2020 Ford & Lincoln

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2020 Ford Explorer

NHTSA ID Number: 10216544 Manufacturer Communication Number: SSM 50959 Summary Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the … Read more

Family Entertainment System Information – 2017-2018 Ford Expedition & Lincoln Navigator

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2018 Ford Expedition

SSM 46979 – 2017-2018 Expedition/Navigator – Family Entertainment System Information Some 2017-2018 Expedition/Navigators may be equipped with a family entertainment system.   If technical assistance is needed with this system, contact the VOXX Customer Service Department at 1-866-869-7888. APPLICABLE VEHICLES 2018 TRUCK: B8 EXPEDITION (U553) 2017 TRUCK: B7 EXPEDITION (U222) 2017 TRUCK: B5 NAVIGATOR (U228) … Read more