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NHTSA ID Number: 10235322
Manufacturer Communication Number: SSM 51583
Summary
Some 2022-2023 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, select About, then Your TV and the serial number will be shown on the right-hand side. If the unit will not power up, the serial number is on the label on the back of the monitor. It is also beneficial to know the date the issue occurred, how long the monitors were on prior to the issue, what was being done (streaming video, high-definition multimedia interface (HDMI), what apps) and if the fundamental operating system (FOS) version was recently updated. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | EXPEDITION | 2022-2023 |
| LINCOLN | NAVIGATOR | 2022-2023 |
1 Associated Document
Manufacturer Communications
SSM 51583
2022-2023
Expedition (U553) (B8)
2022-2023
Navigator (U554) (B9)
2022-2023 Expedition/Navigator – Family Entertainment System Technical Support
https://www.nhtsa.gov/recalls?nhtsaId=10235322
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NHTSA ID Number: 10220326
Manufacturer Communication Number: SSM 51085
Summary
Some 2022 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, select About, then Your TV and the serial number will be shown on the right-hand side. If the unit will not power up, the serial number is on the label on the back of the monitor. It may also be beneficial to know the date the issue occurred, how long the monitors were on prior to the issue, what was being done (streaming video, high-definition multimedia interface (HDMI), what apps) and if the fundamental operating system (FOS) version was recently updated. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
1 Associated Document
Manufacturer Communications
SSM 51085
2022 Expedition/Navigator – Family Entertainment System Technical Support
https://www.nhtsa.gov/recalls?nhtsaId=10220326
MC-10220326-0001.pdf 121.171KB
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Bestseller No. 1
Seventour 15.6 inch 4K Android Portable Car TV Headrest Monitor Tablet for Cars back seat, Support Phone Wireless mirroring Touch Screen,with WiFi/Bluetooth/HDMI/USB/AV in/FM/Airplay Video Player
- ✅【Android Smart Car TV】This headrest monitor Car TV, adopts Android 11.0 system, supports WiFi 5G/2.4 GHz, and can be connected to the personal hotspot of the mobile phone. You can download and install all APPs on APKPure.
- ✅【15.6'' HD IPS touch screen】Car headrest TV It adopts a 15.6-inch IPS touch screen. The screen resolution is 1920*1080, and the display is super clear and delicate.
- ✅【Wireless Mobile Phone interconnection】This tv for Cars supports iOS AirPlay and Android Miracast mobile phone screen mirroring function. In addition, the MyCar Link App can be used to Sync Screen and mutual control of the mobile phone and Car TV, which makes it easier for you to play videos for your children in the driver's seat.
- ✅【Multiple Audio Playback methods】This car headrest monitor comes with high-quality speakers. And supports wireless Bluetooth headset and wired headset. Also, you can tune the car radio and monitor's FM to the same channel, and send the monitor's sound to the car speakers for playback.
- ✅【Universal Mounting Bracket】car Headrest TV adopts a solid metal mounting bracket. Compatible with more than 98% of car models on the market. It comes standard with dual power adapters, and it's an Android tablet that can be used in cars and houses.
Bestseller No. 2
12.4" Android 4K Portable TV for Cars,Car Headrest Monitor Tablet for back seat, Support Phone Wireless Mirror Link Touch Screen,with WiFi/Bluetooth/HDMI/USB/Airplay Video Player
- ✅ 【Android Car TV】This headrest monitor Car TV, adopts Android 10.0 system, supports WiFi 5G/2.4 GHz, and can be connected to the personal hotspot of the mobile phone. You can download and install APPs APKPure, such as Prime video, and other video APPs.This car tv is great for car travel and your kids and family will love it.
- ✅【12.4'' HD IPS touch screen】Car headrest TV It adopts a 12.4'' inch large IPS touch screen. The screen resolution is 1920*1080, and the display is super clear and delicate.From now on your car has a small smart TV.
- ✅【Universal Mounting Bracket】Android Headrest TV adopts a solid metal mounting bracket. Compatible with more than 98% of car models on the market, Installation is also very simple. It comes standard with dual power adapters, and it's an Android tablet that can be used in cars and houses.
- ✅【Wireless phone Connection】It supports iOS AirPlay and Android Miracast Phone screen mirroring function. In addition, The MyCar Link app enables smartphones to control and operate car TV wirelessly., which makes it easier for you to play videos for your children in the driver's seat.
- ✅【Multiple expansion ports】This car headrest monitor has HDMI input and output ports, which can be used as a monitor for devices such as PS4/PS5/Fire TV stick/TV box/computer. It is also possible to connect two monitors via an HDMI cable for lossless transfer of images. In addition, there are USB and micro SD card ports, and supports up to 1TB USB drives.
Bestseller No. 3
Car DVD Player Dual Screen with Headrest Mount, DESOBRY 10.5" Portable DVD Player for Car with Suction-Type Disc in, Play a Same or Two Different Movies, Support 1080P Video,HDMI Input, USB/SD Reader
- 📀【3S Auto Load Discs & Last Memory】Our headrest DVD player for car with Suction-Type Disc in design,not only protects the player loader, but also loads the disc automatically, super easy for adult on front seat or kids on back seat to change dics. Besides, the DVD players with last memory function, every time start from where you leave, time-saving.
- 📀【HDMI Input & AV In/Out】DESOBRY Dual Screen DVD Player for Car with HDMI input function makes it can sync up to 1080P video and audio from phones, computers, Raspberry Pi, Xbox or kindle fire etc.(Pls. confirm your phone supports HDMI output before ordering) Then, the AV In/Out function makes it can sync to TV for bigger screen watching via the included RCA cable.
- 📀【Regions Free & USB/SD Slot】 Our dvd player for car headrest owns wide compatibility, can play free regions discs from CD, DVD,CD±R, DVD±R, DVD±RW, VCD to SVCD (but not blue-ray DVD). USB/SD card supports playing MP3,WMA,VOB,AVI,DAT,MPEG4,MPG,JPG,JPEG (max to 128GB FAT32 & 1920*1080 pixel).
- 📀【HD Vision & Adjustable Screen】DESOBRY upgraded car DVD player for kids offer clearly 1920 * 1080P@30fps HD video playback to enhances viewing experience. And thanks to 135° adjustable screen angle, kids can watch the videos at a comfortable angle anytime so that their neck won't be sore and can minimizes reflected glare to protect their eyes.
- 📀【Perfect Travel Partner】 The Car TV DVD Player comes with two mounting brackets make you easy to install the DVD players to the headrest, it's so firmly that the video player won't shaked or fell down. Then, each player equipped with dual bottom speakers to bring clear and loud stereo sound. It creats a entertained space for back seat, eliminate the kids' anxiety and restlessness, let you drive in peace comfortably and safely.
Bestseller No. 4
14 inch 4K Android 10.0 Portable Car TV Headrest Monitor Tablet for Back seat, Support Phone Wireless mirroring Touch Screen,with WiFi/Bluetooth/HDMI/USB/SD/FM/Airplay Video Player 2G+32G(2*PCs)
- ✅【Android TV for Cars】This headrest monitor Car TV, adopts Android 10.0 system, 2G ram+32G rom, supports WiFi 5G/2.4 GHz, and can be connected to the personal hotspot of the mobile phone. You can download and install APPs on Google Play Store or APKPure, such as YouTube, Netflix, Disney+, prime video, Tiktok and other video APPs.
- ✅【14'' HD IPS touch screen】Car headrest TV It adopts a 14 inch large IPS touch screen. The screen resolution is 1920*1080, and the display is super clear and delicate.
- ✅【Universal Mounting Bracket】Android Headrest TV adopts a solid metal mounting bracket. Compatible with more than 98% of car models on the market. It comes standard with dual power adapters, and it's an Android tablet that can be used in cars and houses.
- ✅【Wireless Phone interconnection】It supports iOS AirPlay and Android Miracast mobile phone screen mirroring function. In addition, the MyCar Link App can be used to Sync Screen and mutual control of the mobile phone and Car TV, which makes it easier for you to play videos for your children in the driver's seat.
- ✅【Multiple expansion ports】This car headrest monitor has HDMI input and output ports, which can be used as a monitor for devices such as PS4/PS5/Fire TV stick/TV box/computer. It is also possible to connect two monitors via an HDMI cable for lossless transfer of images. In addition, there are USB and micro SD card ports, and supports up to 1TB USB drives.
Bestseller No. 5
13.3 Inch 2G+32G Android 11 Car Headrest Video Player,Rear Seat Car TV with 4K IPS Touch Screen Monitor,Car Headrest Screen Support Phone Wireless Connection Mirror Link, HDMI in+Out/Bluetooth/FM/USB
- 🚗【4K HDR Touch Screen and Memory】13.3 Inch headrest car player with 1920X1080 resolution IPS touch screen, supports 4K HD video playback. Built-in 2G RAM/32G ROM memory can store your favorite videos, pictures and applications. You can download and install the app from APKpure or Google Play Store, compatible with apps like Disney+, Netflix, YouTube, Tiktok, Facebook, prime video, Twitter and more
- 🚕【Upgrade Android 11】The 13.3-inch headrest video player is equipped with the latest Android 11.0 system. Supports WiFi 5G/2.4GHz or connects to mobile phone personal hotspot, built-in 5.0 Bluetooth and dual speakers.Headrest car monitors allow your children to enjoy watching videos without crying or getting bored during long drives.
- 📢【Dual Speakers & 5.0 Bluetooth】Built-in stereo surround speakers allow you to immerse yourself in the atmosphere of listening to music or watching movies while driving in the car, and more stereo surround sound will be played when watching videos with headphones. With Bluetooth, you can connect your speakers or headphones wirelessly at any time. If there is no sound when playing the headrest car TV, please turn off FM and Bluetooth to try
- ⭐【Wireless Phone Connectivity】 This video car TV supports iOS AirPlay and Android Miracast phone screen mirroring. It turns your phone into a smart remote control for remote control of your car video monitor via the MyCar Link app. Even if you are sitting in the driver's seat, you can still easily control the car video player in the back seat, such as playing videos, listening to music, watching movies, etc. Tip: The mobile phone and car TV must be connected to the same wifi network
- 🔌【Multi-Port Compatible】Rear seat car TV with HDMI input, HDMI output, USB ,TF and 3.5mm headphone jack, compatible with PS4/PS5/iPad/computer/projector/USB disk/headphones/external speakers and other devices. When a family is traveling in a car, the two headrest car players can play different movies for the children, or they can play the same movie through an HDMI cable connection.
SaleBestseller No. 6
![Lamicall Car Headrest Tablet Holder - [3 in 1 Extension Arm] Adjustable Tablet Car Mount for Back Seat, Road Trip Essentials for Kids, for 4.7-11' Tablet Like iPad Pro, Air, Mini, Galaxy, Fire, Black](https://m.media-amazon.com/images/I/41d11cu8BGL._SL160_.jpg)
Lamicall Car Headrest Tablet Holder - [3 in 1 Extension Arm] Adjustable Tablet Car Mount for Back Seat, Road Trip Essentials for Kids, for 4.7-11" Tablet Like iPad Pro, Air, Mini, Galaxy, Fire, Black
- 【 Unique Biaxial Extension Arm】Twist the arm in different angles allowing you to change the view distance, you can swing the tablet in the middle of two seats so both passengers can watch. The articulating arm is easy to pull out or retract as needed, kids can also operate easily. Great for enjoying entertainment with family and friends during car trip🚗.
- 【 Easy Installation & 360° Rotation】 Normally it only takes 3s to install the car tablet holder to the backseat and 2s to put your tablet in, no tools are needed. The 360 degree rotating ball allows you to find the best view angle so kids don't have to look down the whole time, avoid neck pain. Nice baby travel essentials!
- 【 Devices Compatibility】The universal headrest tablet mount is suitable for 4.7 - 11" devices, such as 2024/ 2022/ 2021 iPad Pro 11, 2024 iPad Air, 2022 iPad 10.9/ iPad 10th Generation, iPad Air 6/ 5/ 4, iPad Pro 10.5/ 9.7, iPad Mini 6/ 5, Galaxy Tab S9/ S8/ S7, Kindle, Fire HD, iPhone 15 Pro Max, 14, 13, 12, 11, Xs, other smartphones and tablets. ❗The max thickness the clamp can fit is 0.67" ( 17mm). ❗4.7 - 11" refers to the diagonal length of the tablet screen, the suitable width of screen is 5.5 - 8.6".
- 【 Sturdy and Safe】 Out of a considerate thought, the hook's depth on both ends of the tablet car mount is deeper, the headrest rod which is made of high-quality metal also help greatly increase the stability during driving. The anti-slip rubber pads protect the tablet from scratching and slipping, keep your device safe.
- 【 Wider Headrest Compatible】 Compared to old version, this new version can fit headrest with narrower rod distance. The adapted distance range of headrest rods is 2.8" ( 72mm) - 5.9" ( 150mm), like SUV, Pickup truck, Sedan and more. ❗ Can't fit the backseat without headrest rods, like Volvo.
SaleBestseller No. 7
13.3 Inch 4K Android 11 Car Headrest Video Player, 2G+32G Rear Seat Car TV with 2.4G/5G WiFi, Car Headrest Screen Support Phone Wireless Connection Mirror Link, HDMI in+Out/Bluetooth/FM/USB
- 🚗【4K HDR Touch Screen and Memory】13.3 Inch headrest car player with 1920X1080 resolution IPS touch screen, supports 4K HD video playback. Built-in 2G RAM/32G ROM memory can store your favorite videos, pictures and applications. You can download and install the app from APKpure or Google Play Store, compatible with apps like Disney+, Netflix, YouTube, Tiktok, Facebook, prime video, Twitter and more
- 🚕【Upgrade Android 11 & Dual Speakers 】The 13.3-inch headrest video player is equipped with the latest Android 11.0 system. Supports WiFi 5G/2.4GHz or connects to mobile phone personal hotspot, built-in 5.0 Bluetooth and dual speakers.Headrest car monitors allow your children to enjoy watching videos without crying or getting bored during long drives.
- 📢【Dual Speakers & 5.0 Bluetooth】Built-in stereo surround speakers allow you to immerse yourself in the atmosphere of listening to music or watching movies while driving in the car, and more stereo surround sound will be played when watching videos with headphones. With Bluetooth, you can connect your speakers or headphones wirelessly at any time. If there is no sound when playing the headrest car TV, please turn off FM and Bluetooth to try
- ⭐【Wireless Phone Connectivity】 This video car TV supports iOS AirPlay and Android Miracast phone screen mirroring. It turns your phone into a smart remote control for remote control of your car video monitor via the MyCar Link app. Even if you are sitting in the driver's seat, you can still easily control the car video player in the back seat, such as playing videos, listening to music, watching movies, etc. Tip: The mobile phone and car TV must be connected to the same wifi network
- 🔌【Multi-Port Compatible】Rear seat car TV with HDMI input, HDMI output, USB ,TF and 3.5mm headphone jack, compatible with PS4/PS5/iPad/computer/projector/USB disk/headphones/external speakers and other devices. When a family is traveling in a car, the two headrest car players can play different movies for the children, or they can play the same movie through an HDMI cable connection.
Bestseller No. 8
NAVISKAUTO 10.1'' Dual Car DVD Players with HDMI Input Wall Charger 2 Headphones Support Region Free, Last Memory, AV in & AV OUT, USB/TF Card, Play a Same or Two Different Movies (2 X DVD Player)
- 【Dual 10.1" Car DVD Players】Play two different videos separately or play the same videos simultaneously through an AV cable. Whether you're playing discs or using USB/ TF card mode, our DVD player supports dual-screen interconnection for playback of the same movie, providing a truly immersive viewing experience.
- 【HDMI Input】NAVISKAUTO headrest DVD player supports the playback of 1080P videos or games from your mobile phone, Firestick, PS3, PS4, Xbox, Raspberry Pi, and computer in sync. More choices, better entertainment.
- 【Support USB/ TF Card Playback】Our DVD player for car is designed with USB and TF card ports, allowing you to easily connect and access your favorite media files. Compatible with JPG, JPEG, MP3, WMA, VOB, AVI, MPEG 1/2, MPG, 3GP, etc. (up to 32GB FAT32 and 720*576 pixels)
- 【Region Free & Last Memory】No restriction for discs from all regions: CD, DVD, CD-R/RW, DVD±R, DVD±RW, VCD, and SVCD. The Last Memory function keeps your viewing progress and always starts from where you left off. Enjoy all your collections from now on!
- 【User-friendly Design】1. The clamshell design makes it easy for children to change discs. 2. Customized headrest mounting brackets fit most sizes of headrests, super easy & stable mounted on car headrests. 3. Built-in dual speakers provide a clear stereo sound and bring you an immersive listing experience on your road trip.
Bestseller No. 9
Upgrade 4K 12.4 inch Dual Android 11 Headrest Video Players with WiFi,Sync Screen Portable Tablets Phone Mirror Car Back Seat TV Monitors, IPS Touch Screen,Rear Seat Entertainment -DD125N9
- 【Support Phone Mirror/HDMI In/HDMI Out/AV In】These can syn screen with each other via HDMI input and HDMI output, so you can run the same Netflix movies on both screens simultaneously. Support iPhone Airplay or Android phone cast, you can run downloaded movies or share all resource in your phone with these tablets
- 【Support Bluetooth FM】This car tv support Bluetooth headphone, one to one connection. Built-in speaker. This unit can also be FM transmitters to transmit audio to your car speaker. Support USB and Micro SD card, extended storage Max 128G
- 【Touch Screen & 4K Crystal Picture】Upgraded 12.4″ large screen. Sensitive 1920X1080 IPS touch screen. 4K crystal clear pictures and smooth video. Easy to install with the headrest mounting hardware. (Mounting kits, cig-chargers and wall charger are all included in the package)
- 【Support WiFi&Youtube】These newly upgraded like tablets, are easy to connect WiFi or hotspot in car or cell phone. So rear passengers can watch Youtube, News, Netflix movies, play online games, download apps, games or Books in playstore, also check emails, chat on Facebook, surf the Internet etc.(Note: Some apps do not support phone mirroring due to copyright protection, so the content of the APP may not be synchronized to the monitor)
- 【Personalized Experience】This Android 10 smart tablets provide 7 different colorful ambient lights colors for choice. You can also change the theme as you like.
SaleBestseller No. 10
Kaskawise 13.3" Android 11 Car Headrest Video Players with 2.4G/5G Dual Brand WiFi, Dual Rear Seat TV Monitors Can Sync Screens, IPS Touch Screen 4K Tablets, HDMI Out/in Bluetooth FM USB-2G+32G
- 【Support Phone Mirroring & Sync Screens】Support mirror Android phone or iPhone, you can run downloaded movies from phone with KK133SC headrest video players. These 2 monitors can sync screens with each other by HDMI output and HDMI input function with a HDMI cable, so you can run the same Netflix movies on both screens at the same time. You can also connect PS4 TV box
- 【Suport Bluetooth FM & Personalized Experience】These ultra-thin and lightweight android headrest monitors have built-in speakers. They support Bluetooth headphones and wired headsets. They also can be FM transmitters to transmit audio to car speaker. This Android 10 smart tablets provide 7 colorful ambient lights colors for choice.
- 【IPS Touch Screen & HD 4K Crystal Pictures】Upgraded 13.3" large screen. Sensitive 1920X1080 IPS touch screen. 4K crystal clear pictures and smooth video. Easy to install with the headrest mounting hardware. (Mounting kits, Cig-lighter and wall charger are all included in the package)
- 【Support 2.4G/5GHz Dual Brand WiFi】Newly upgraded like tablets, are easy to connect WiFi or hotspot in car or your phone. So rear passengers can watch Youtube, News, Netflix movies, play online games, download apps or games in Playstore, check emails, chat on Facebook etc. It's no longer boring on a long journey with kids.
- 【Customer Service 】 This android headrest tv player if you have any questions or problems with the product, please contact us via Amazon or Kaskawise Customer Service.
Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API
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