Explorer

Customer Satisfaction Program 21B18 – Engine Assembly Replacement – 2021 Ford Explorer & Lincoln Aviator

by
2021 Ford Explorer

NHTSA ID Number: 10189753 Manufacturer Communication Number: 21B18   Summary Certain 2021 Model Year Explorer/Aviator All-Wheel-Drive Vehicles Equipped with 3.0L Engines Engine Assembly Replacement All of the affected vehicles, an oversized right-hand exhaust camshaft journal was installed in the engine assembly. This may result in a misfire and low compression condition. The check engine light will be … Read more

Customer Satisfaction Program 21B13 – Rear Wheel Knuckle and Toe Link Replacement – 2017-2019 Ford Explorer

by
2019 Ford Explorer

NHTSA ID Number: 10189764 Manufacturer Communication Number: 21B13   Summary Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is a proactive investigation by Ford Motor Company to obtain field parts for testing. Ford is voluntarily conducting this program to replace both rear toe links and wheel knuckles on vehicles always … Read more

Customer Satisfaction Program 21B17 – Alternator to Powertrain Control Module Calibration Mismatch – 2021 Ford Explorer

by
2021 Ford Explorer

NHTSA ID Number: 10187813 Manufacturer Communication Number: 21B17   Summary In all of the affected vehicles, the installed high-output alternator and powertrain control module (PCM) calibration were not aligned. A mismatch between the alternator and PCM calibration could cause idle control issues such as engine speed fluctuations, which may cause customer dissatisfaction.     1 Affected Product … Read more

10R60 Transmission – DTC P27B2 Stored In PCM Memory – 2020-2021 Ford Explorer & Lincoln Aviator

by
2021 Ford Explorer

NHTSA ID Number: 10189553 Manufacturer Communication Number: SSM 49642 Summary Some 2020-2021 Explorer/Aviator vehicles equipped with an 10R60 automatic transmission may exhibit diagnostic trouble code (DTC) P27B2 stored in the powertrain control module (PCM) memory. This DTC may be present due to activation of the transmission park by wire manual release during vehicle assembly and has not … Read more

Illuminated AWD Indicator With DTC C00A6 – Transfer Case Motor Updated Diagnostic Procedures – 2020-2021 Ford Explorer & Lincoln Aviator

by
2021 Ford Explorer

NHTSA ID Number: 10189567 Manufacturer Communication Number: SSM 49669 Summary 2020-2021 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated AWD indicator with diagnostic trouble code (DTC) C00A6:07, C00A6:18, C00A6:19, C00A6:4B, C00A6:66, C00A6:71, C00A6:74, and/or C00A6:99. It may not be necessary to replace the transfer case clutch actuator. Follow the updated transfer case clutch actuator … Read more