April 14, 2022 NHTSA CAMPAIGN NUMBER: 22V252000
Rearview Camera Image May Not Display/FMVSS 111
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 22V252
Manufacturer Ford Motor Company
Components BACK OVER PREVENTION
Potential Number of Units Affected 21,904
Summary
Ford Motor Company (Ford) is recalling certain 2019 F-150, Super Duty F-250, F-350, F-450, and F-550 vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters are expected to be mailed May 16, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20C19.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
AFFECTED VEHICLES
NOTE: Only analog cameras are affected by this program.
| Vehicle | Model Year | Assembly Plant | Build Dates |
| F-150 | 2019-2020 | Dearborn | October 26, 2019through May 18, 2020 |
| Kansas City | October 25, 2019 through May 18, 2020 | ||
| F-Super Duty | Kentucky Truck | October 22, 2019 through May 18, 2020 | |
| Ohio | October 22, 2019 through May 18, 2020 | ||
| Mustang | 2020 | Flat Rock | November 18, 2019 through May 26, 2020 |
| Transit | Kansas City | October 28, 2019 through May 20, 2020 | |
| Explorer | Chicago | November 16, 2019 through May 18, 2020 | |
| Expedition | Kentucky Truck | October 30, 2019 through June 22, 2020 | |
| Escape | Louisville | November 5, 2019 through May 18, 2020 | |
| Corsair | Louisville | November 14, 2019 through May 18, 2020 | |
| Edge | Oakville | November 13, 2019 through May 26, 2020 | |
| Nautilus | Oakville | November 21, 2019 through May 26, 2020 | |
| Ranger | Michigan | December 9, 2019 through May 19, 2020 |
REASON FOR THIS COMPLIANCE RECALL
In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to the camera may lead to intermittent rear view camera operation. A rear view camera that intermittently displays a blank or distorted image can reduce the driver’s view of what is behind the vehicle and does not conform to the requirements specified by the Federal Motor Vehicle Safety Standard (FMVSS) 111 – Rear Visibility.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to replace the rear view camera following the Attachment III Technical Information. This service must be performed on all affected vehicles at no charge to the vehicle owner.
NOTE: The stripped chassis rear view camera assembly is required to perform the repair but does not need to be installed on the vehicle.
NOTE: Truck tailgates are required to perform this service action.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters for the original population were mailed the week of November 9, 2020. Owner letters for the supplemental population will be mailed the week of May 16, 2022. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
LINCOLN PICKUP AND DELIVERY
Owners of 2017 MY and newer Lincoln vehicles have the option of requesting pickup and delivery service with a Lincoln loaner (up to 2 days), from their dealership. For details, reference EFC07715, 2020 Lincoln Pickup & Delivery Updates.
PARTS REQUIREMENTS
| Part Number | Description | Order Quantity | Claim Quantity |
| JL3Z-19G490-C | F-150 – Rear View Camera – Except Raptor
(Without PTBA and/or 360 Degree View Camera) |
1 | 1 |
| JL3Z-19G490-L | F-150 – Rear View Camera – Except Raptor
(With PTBA and/or 360 Degree View Camera) |
1 | 1 |
| JL3Z-19G490-A | F-150 – Rear View Camera – Raptor Only | 1 | 1 |
| LK4Z-19G490-B | Transit – Rear View Camera
(Without Co-Pilot 360 and/or Front Camera) |
1 | 1 |
| LK4Z-19G490-J | Transit – Rear View Camera
(With Co-Pilot 360 and/or Front Camera Split View) |
1 | 1 |
PARTS REQUIREMENTS
| Part Number | Description | Order Quantity | Claim Quantity |
| LL1Z-19G490-A | Expedition – Rear View Camera
(Without PTBA and/or 360 Degree View Camera) |
1 | 1 |
| JL1Z-19G490-C | Expedition – Rear View Camera (With PTBA and/or 360 Degree View Camera) |
1 | 1 |
| FR3Z-19G490-A | Mustang – Rear View Camera | 1 | 1 |
| LJ6Z-19G490-A | Escape – Rear View Camera | 1 | 1 |
| K2GZ-19G490-D | Edge – Rear View Camera | 1 | 1 |
| LB5Z-19G490-E | Explorer – Rear View Camera | 1 | 1 |
| JC3Z-19G490-F | F-Super Duty – Rear View Camera | 1 | 1 |
| K2GZ-19G490-B | Nautilus – Rear View Camera | 1 | 1 |
| LJ7Z-19G490-A | Corsair – Rear View Camera | 1 | 1 |
| JC3Z-19G490-E | F-Super Duty, Transit, Ranger – Rear View Camera (Stripped Chassis Camera Kit) | 1 | 1 |
CERTAIN 2019-2020 MODEL YEAR MULTIPLE VEHICLE LINES — REAR VIEW CAMERA IMPROPER FUNCTION
SERVICE PROCEDURE
NOTE: Only analog cameras are affected by this program.
NOTE: Some cameras may have a rubber grommet or a spacer on them. If the replacement rear view camera does not have the rubber grommet or spacer installed, transfer the original rear view camera rubber grommet or spacer to the replacement camera before installation.
NOTE: If equipped, transfer the washer nozzle and tube assembly to the new camera. See Figure 1.
All Except Edge, Corsair and Stripped Chassis Vehicles (F-Super Duty, Ranger and Transit)
– For Edge vehicles proceed to Page 2.
– For Corsair vehicles proceed to Page 6.
– For stripped chassis vehicles with rear view camera – On Vehicle or In Hand, proceed to Page 9.
NOTE: The stripped chassis rear view camera assembly is required to perform the repair, but does not need to be installed on the vehicle.
NOTE: Truck tailgates are required to perform this repair.
1. Replace the Rear Parking Aid Camera. Please follow the Workshop Manual (WSM) procedures in Section 413-13.
Edge Vehicles Only
1. Remove the Reversing Lamps. Please follow the Workshop Manual (WSM) procedures in Section 417-01.
2. Remove the six (6) retainers holding the liftgate moulding to the liftgate panel. See Figure 2.
- Torque to: 28 lb.in (3.2 Nm).
3. Disconnect the liftgate moulding washer hose and the electrical connector. See Figure 3.
4. Release the liftgate moulding wiring harness retainer by depressing the tabs and pushing the retainer rearward into the liftgate moulding. See Figure 4.
CAUTION: The clips that hold the liftgate moulding are secured tightly, to avoid damaging the liftgate moulding, an assistant is required when carrying out this step.
5. With an assistant on the opposite side, release the liftgate moulding clips and remove the liftgate moulding. Figure 5 shows the clip locations and is removed for clarity.
6. Remove the screws, separate the wiring guide and remove the rear parking aid camera bracket.
See Figure 6.
7. Disconnect the electrical connector and remove and discard the rear parking aid camera. See Figure 7.
8. To install, reverse the removal procedure.
Vehicles equipped with rear only parking aid camera
9. Using a diagnostic scan tool, following the on screen instructions for the LIN New Module Initialization-BCM, configure the BCM.
Vehicles equipped with front and rear parking aid cameras
10. Using a diagnostic scan tool, following the on screen instructions for the LIN New Module Initialization-IPMB, configure the IPMB.
Corsair Vehicles Only
1. Remove both Rear Lamp Assemblies. Please follow the Workshop Manual (WSM) procedures in Section 417-01. Within the procedure refer to the liftgate mounted rear lamp assemblies.
2. Remove the Liftgate Moulding. Please follow the WSM procedures in Section 501-08.
3. From the underside of the liftgate moulding, remove the four (4) closeout panel fastener covers.
See Figure 8.
4. Remove the four (4) liftgate moulding closeout panel fasteners. See Figure 9.
- Tighten to: 15 in.lbs (1.7 Nm).
5. Separate the liftgate moulding closeout panel (by lifting straight up) and rotate the panel upside.
See Figures 10 and 13.
6. Remove the two (2) rear view camera bracket fasteners and the camera bracket. See Figure 11.
- Tighten to: 10 in.lbs (1.1 Nm).
7. Disconnect the electrical connector (a) and remove and discard the rear parking aid camera (b).
See Figure 12.
8. Install the new rear parking aid camera by reversing Step 7. See Figure 12.
9. Install the rear view camera bracket and the bracket fasteners by reversing Step 6. See Figure 11.
10. Align the tabs in the closeout panel with the alignment slots in the liftgate moulding. See Figure 13.
NOTE: Ensure that the wiring harness is routed in the factory position prior to reinstalling the closeout panel.
11. Install the four (4) closeout panel to liftgate moulding assembly fasteners. See Figure 9.
12. Install the four (4) closeout panel fastener covers. See Figure 8.
13. Install the Liftgate Moulding. Please follow the WSM procedures in Section 501-08.
14. Install both Rear Lamp Assemblies. Please follow the WSM procedures in Section 417-01.
15. Using a diagnostic scan tool, configure the rear parking aid camera.
Stripped Chassis Camera Kit – On Vehicle or In Hand (F-Super Duty, Ranger and Transit)
NOTE: For In Hand Camera kits, please follow Steps 3 through 5.
1. Disconnect the cameras’ electrical connector. See Figure 14.
2. Make note of the fastener location on the camera bracket and remove the two (2) short camera to bracket fasteners (one on each side) and remove the camera assembly from the bracket.
See Figure 15.
3. Remove the two (2) long screws from the back side of the camera housing and separate the housing halves. See Figure 16.
4. Paying close attention to the camera’s orientation inside the housing, remove the original camera and install the replacement camera. See Figure 17.
5. Attach the camera housing halves and install the two (2) long screws. See Figure 16.
- Tighten the screws to: 0.8 Nm (7.08 lb-in).
6. Position the camera and housing assembly into the mounting bracket. Rotate the camera until it aligns with the original alignment slots (noted before removal). Install a short screw on both sides to secure the camera in this position on the mounting bracket. See Figure 15.
- Tighten the screws to: 0.7 Nm (6.19 lb-in).
7. Connect the cameras’ electrical connector. See Figure 14.
5 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2019 |
| FORD | F-250 SD | 2019 |
| FORD | F-350 SD | 2019 |
| FORD | F-450 SD | 2019 |
| FORD | F-550 SD | 2019 |
3 Associated Documents
Recall Acknowledgement
RCAK-22V252-7728.pdf 645.114KB
Noncompliance Notice 573 Report
RCLRPT-22V252-1328.PDF 215.703KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 20C19 – Supplement #2 Certain 2019-2020 Model Year Multiple Vehicle Lines Rear View Camera Improper Function
RCMN-22V252-0306.pdf 5654.851KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V252&docType=RCL
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Last update on 2022-05-17 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-17 / Affiliate links / Images from Amazon Product Advertising API
