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NHTSA ID Number: 10194794
Manufacturer Communication Number: TSB 21-2173
Summary
Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
![2019 Ford F-250](/Uploads/2019-Ford-F-250-e1655863829474.png)
Model:
2017-2019 F-250
2017-2019 F-350
Issue: Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2017-2019 F-250 and F-350 vehicles only
- 4WD
- Customer complaint of sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h)
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
Service Part Number | Quantity | Description |
KC3Z-3E651-B | 1 | Steering Linkage Damper |
Service Procedure
1. Check and adjust the tire pressure as indicated on the driver’s door placard.
2. Replace the steering linkage damper. Refer to Workshop Manual (WSM), Section 211-03.
6 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FORD | F-250 SD | 2017-2019 |
FORD | F-350 SD | 2017-2019 |
1 Associated Document
Manufacturer Communications
21-2173
28 May 2021
https://www.nhtsa.gov/recalls?nhtsaId=10194794
- COMPATIBILITY – Fits 2000-2005 Ford Excursion; 1999-2004 Ford F-250 Super Duty; 1999-2004 Ford F-350 Super Duty
- GET THE RIGHT PART -- Before purchasing, research to ensure that the part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes
- PRE-ASSEMBLED AND READY TO GO -- Includes all necessary MOOG tie rod ends for a time-saving solution that eliminates the need to identify, source and assemble all the individual parts
- RESTORES LIKE-NEW STEERING -- Patented pressed-in cover plate and Belleville washer ensures proper preload and consistent socket torque for the life of the part
- PROBLEM SOLVER GUSHER BEARING -- Metal-to-metal design provides strength and allows grease to flow through bearing surface for reduced friction and long life
- Package Weight: 2.359 kilograms
- Increased installation flexibility allows engineers to find the optimum mounting position
- Better Handling
- Package Dimensions: 90.932 H x 13.462 L x 13.462 W (centimetres)
- Product type :AUTO PART
- Package dimensions :10.16 cm L x10.16 cm W x68.58 cm H
- country of origin :United States
- package weight :5.6lbs
- COMPATIBILITY – Fits2005-2022 Ford F-250 Super Duty; 2005-2022 Ford F-350 Super Duty
- GET THE RIGHT PART -- Before purchasing, research to ensure that the part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes
- COMPATIBILITY -- Designed for Ford F-250 and F-350 heavy-duty trucks
- IMPROVED HANDLING AND PERFORMANCE -- Reduces wheel shimmy, bump steer and vibration which helps minimize on- or off-road driver fatigue
- ACCOMMODATES LARGER TIRES -- Engineered for vehicles with oversized wheels and tires.
- REDUCES VIBRATION -- Ideal for trucks, vans, SUVs, and CUVs, it helps reduce vibrations that travel through the steering system before they get to the driver to improve control and cut down on driver fatigue in all driving conditions
- CONSISTENT PERFORMANCE -- All-weather fluid contains special additives to assist with extreme temperatures and help reduce oil breakdown
- STRONG AND DURABLE -- Sintered iron piston and .50-in. nitrocarburized piston rod for enhanced durability and long service life
- EXCEPTIONAL HANDLING -- Full displaced valving delivers better valving range on both compression and extension cycles for consistent performance
- LONGER SERVICE LIFE -- Self-lubricating fluid seal retains gas without excessive wear or friction
- Give your Super Duty the Perfect Blend of Performance and Stability from Rough Country.
- Improves Control and Handling.
- Reduces "bump steer" and Vibration | Added Life to Tires, Ball Joints, and other Steering Components.
- Easy Bolt-On Installation, Supported by RC.
- Backed by Rough Country's 3 Year
- COMPATIBILITY – Fits 1992-2002 Ford E-150 Econoline; 2003-2005 Ford E-150; 2003-2005 Ford E-150 Club Wagon; 1992-2002 Ford E-150 Econoline Club Wagon
- GET THE RIGHT PART -- Before purchasing, research to ensure that the part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes
- PRE-ASSEMBLED AND READY TO GO -- Includes all necessary MOOG tie rod ends for a time-saving solution that eliminates the need to identify, source and assemble all the individual parts
- RESTORES LIKE-NEW STEERING -- Patented pressed-in cover plate and Belleville washer ensures proper preload and consistent socket torque for the life of the part
- PROBLEM SOLVER GUSHER BEARING -- Metal-to-metal design provides strength and allows grease to flow through bearing surface for reduced friction and long life
- COMPATIBILITY – Fits 1999-2006 Ford E-350 Super Duty; 1992-2002 Ford E-250 Econoline; 2003-2006 Ford E-250; 1992-1998 Ford E-350 Econoline; 2003-2005 Ford E-350 Club Wagon; 1992-2002 Ford E-350 Econoline Club Wagon
- GET THE RIGHT PART -- Before purchasing, research to ensure that the part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes
- PRE-ASSEMBLED AND READY TO GO -- Includes all necessary MOOG tie rod ends for a time-saving solution that eliminates the need to identify, source and assemble all the individual parts
- RESTORES LIKE-NEW STEERING -- Patented pressed-in cover plate and Belleville washer ensures proper preload and consistent socket torque for the life of the part
- PROBLEM SOLVER GUSHER BEARING -- Metal-to-metal design provides strength and allows grease to flow through bearing surface for reduced friction and long life
- COMPATIBILITY – Fits2011-2022 Ford F-250 Super Duty; 2011-2022 Ford F-350 Super Duty; 2011-2022 Ford F-450 Super Duty; 2011-2022 Ford F-550 Super Duty
- GET THE RIGHT PART -- Before purchasing, research to ensure that the part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes
- IMPROVED HANDLING AND PERFORMANCE -- Reduces wheel shimmy, bump steer and vibration which helps minimize on- or off-road driver fatigue
- ACCOMMODATES LARGER TIRES -- Engineered for vehicles with oversized wheels and tires
- ENGINEERED TO LAST -- Features protective boot to safeguard shock rod and oil seal
- SHOCK
- Part number: ASH24438
- Package Weight: 8.04 pounds
- Package Dimensions: 17.5 L x 4.32 H x 6.26 W (inches)
Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2017-2019 F-250/F-350 4WD: Replace The Steering Linkage Damper Includes Time To Check And Adjust Tire Pressure (Do Not Use With Any Other Labor Operations) 212173A 0.4 Hrs. Repair/Claim Coding Causal Part: 3E651 Condition Code: 42
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