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NHTSA ID Number: 10194794
Manufacturer Communication Number: TSB 21-2173
Summary
Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
F-250
Model:
2017-2019 F-250
2017-2019 F-350
Issue: Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2017-2019 F-250 and F-350 vehicles only
- 4WD
- Customer complaint of sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h)
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Service Part Number | Quantity | Description |
| KC3Z-3E651-B | 1 | Steering Linkage Damper |
Service Procedure
1. Check and adjust the tire pressure as indicated on the driver’s door placard.
2. Replace the steering linkage damper. Refer to Workshop Manual (WSM), Section 211-03.
6 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
21-2173
28 May 2021
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- COMPATIBILITY – Fits 2000-2005 Ford Excursion; 1999-2004 Ford F-250 Super Duty; 1999-2004 Ford F-350 Super Duty
- GET THE RIGHT PART -- Before purchasing, research to ensure that the part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes
- PRE-ASSEMBLED AND READY TO GO -- Includes all necessary MOOG tie rod ends for a time-saving solution that eliminates the need to identify, source and assemble all the individual parts
- RESTORES LIKE-NEW STEERING -- Patented pressed-in cover plate and Belleville washer ensures proper preload and consistent socket torque for the life of the part
- PROBLEM SOLVER GUSHER BEARING -- Metal-to-metal design provides strength and allows grease to flow through bearing surface for reduced friction and long life
- Give your Super Duty the Perfect Blend of Performance and Stability from Rough Country.
- Improves Control and Handling.
- Reduces "bump steer" and Vibration | Added Life to Tires, Ball Joints, and other Steering Components.
- Easy Bolt-On Installation, Supported by RC.
- Backed by Rough Country's Limited Lifetime Replacement Warranty.
- COMPATIBILITY – Fits 2014-2023 Thor Motor Coach Vegas; 1999-2023 Ford E-350 Super Duty; 2003-2023 Ford E-450 Super Duty; 2000-2002 Ford E-450 Econoline Super Duty; 2002-2002 Ford E-550 Econoline Super Duty; 2003-2003 Ford E-550 Super Duty; 1996-1999 Ford Econoline Super Duty; 1996-2002 Ford E-250 Econoline; 2003-2004 Ford E-250; 1992-2000 Ford E-350 Econoline; 2002-2005 Ford E-350 Club Wagon; 1992-2002 Ford E-350 Econoline Club Wagon; 2005-2005 Ford Excursion; 1992-1996 Ford F-250; 1999-2010 Ford F-250 Super Duty; 1992-1997 Ford F-350; 1999-2010 Ford F-350 Super Duty
- GET THE RIGHT PART -- Before purchasing, please check the “Amazon Confirmed Fit” bar to ensure this part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes. If the “Amazon Confirmed Fit” bar has an “i” in a blue circle, this product has additional notes. Please hover over the “i” on the bar to see notes before making your purchase
- REDUCES VIBRATION -- Ideal for trucks, vans, SUVs, and CUVs, it helps reduce vibrations that travel through the steering system before they get to the driver to improve control and cut down on driver fatigue in all driving conditions
- CONSISTENT PERFORMANCE -- All-weather fluid contains special additives to assist with extreme temperatures and help reduce oil breakdown
- STRONG AND DURABLE -- Sintered iron piston and .50-in. nitrocarburized piston rod for enhanced durability and long service life
- COMPATIBILITY – Fits 2000-2005 Ford Excursion; 1999-2004 Ford F-250 Super Duty; 1999-2004 Ford F-350 Super Duty; 1999-2004 Ford F-450 Super Duty; 1999-2004 Ford F-550 Super Duty
- GET THE RIGHT PART -- Before purchasing, please check the “Amazon Confirmed Fit” bar to ensure this part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes. If the “Amazon Confirmed Fit” bar has an “i” in a blue circle, this product has additional notes. Please hover over the “i” on the bar to see notes before making your purchase
- REDUCES VIBRATION -- Ideal for trucks, vans, SUVs, and CUVs, it helps reduce vibrations that travel through the steering system before they get to the driver to improve control and cut down on driver fatigue in all driving conditions
- CONSISTENT PERFORMANCE -- All-weather fluid contains special additives to assist with extreme temperatures and help reduce oil breakdown
- STRONG AND DURABLE -- Sintered iron piston and .50-in. nitrocarburized piston rod for enhanced durability and long service life
- COMPATIBILITY – Fits 1992-2002 Ford E-150 Econoline; 2003-2005 Ford E-150; 2003-2005 Ford E-150 Club Wagon; 1992-2002 Ford E-150 Econoline Club Wagon
- GET THE RIGHT PART -- Before purchasing, please check the “Amazon Confirmed Fit” bar to ensure this part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes. If the “Amazon Confirmed Fit” bar has an “i” in a blue circle, this product has additional notes. Please hover over the “i” on the bar to see notes before making your purchase
- PRE-ASSEMBLED AND READY TO GO -- Includes all necessary MOOG tie rod ends for a time-saving solution that eliminates the need to identify, source and assemble all the individual parts
- RESTORES LIKE-NEW STEERING -- Patented pressed-in cover plate and Belleville washer ensures proper preload and consistent socket torque for the life of the part
- PROBLEM SOLVER GUSHER BEARING -- Metal-to-metal design provides strength and allows grease to flow through bearing surface for reduced friction and long life
- COMPATIBILITY – Fits 2005-2010 Ford F-250 Super Duty; 2005-2007 Ford F-350 Super Duty; 2008-2010 Ford F-350 Super Duty
- GET THE RIGHT PART -- Before purchasing, research to ensure that the part will fit your vehicle; enter all vehicle information (year, make, model, engine and trim) for compatibility and check qualifier notes
- PROBLEM SOLVER GUSHER BEARING -- Metal-to-metal design provides strength and allows grease to flow through bearing surface for reduced friction and long life
- STRONG AND DURABLE -- Ball studs are heat processed to match or exceed OE requirements to inhibit premature failure and improve fatigue strength
- GREASEABLE SOCKET -- Inhibits corrosion and wear by allowing new lubricant to flush debris
- Vehicle Fitment: 08-24 Ford F-250 Super Duty 4WD; 08-24 Ford F-350 Super Duty 4WD; 08-24 Ford F-450 Super Duty 4x4; 08-24 Ford F-550 Super Duty 4x4; 20-24 Ford F-600 Super Duty
- Specifications: Stroke (in): 11.73, Extended Length (in): 28.22, Upper Mount Code: ES83, Lower Mount Code: EB18, Collapsed Length (in): 16.49
- Interchange Part Number: 930848, ASH-1129, SC2967, 721087, KC3Z-3E651-C, 8C3Z-3E651-E, 14072, SS10202
- Product Features: Engineered to reduce steering vibration and improve control, Gabriel steering dampers feature a gas-charged design that helps stabilize front end components in heavy duty and off-road applications. Ideal for improving handling, comfort and steering precision in demanding driving conditions
- Installation & Durability: Built with a leak-proof piston seal and chromed piston rod for corrosion resistance, Gabriel steering dampers are designed for long-term reliability. OE style direct fit design ensures a simple installation using standard mounting points no modifications required
- [Vehicle Fitment]: Compatible with Ford F-550 Super Duty/F-450 Super Duty 2005-2007, fit for F-350 Super Duty 2005-2007 (4WD), fit for F-250 Super Duty 2005-2007 (4WD)
- [Installation Position]: Front Left or Right (Driver or Passenger Side)
- [Specifications]: ①Condition: New; ②Material: Metal; ③Color: Black; ④Fitment Type: Direct Replacement; ⑤Quantity Sold: One Piece; ⑥Packaging Type: Box
- [Reference Number]: SC2965, 6856SE, SS10322
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted suspension shock strut assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- Product Type: Auto Part
- Package Quantity: 1
- Package Dimensions: 8.0" (L) x 4.0" (W) x 4.0" (H)
- Country Of Origin: United States
- Give your Super Duty the Perfect Blend of Performance and Stability from Rough Country.
- Improves Control and Handling.
- Reduces "bump steer" and Vibration | Added Life to Tires, Ball Joints, and other Steering Components.
- Easy Bolt-On Installation, Supported by RC.
- Backed by Rough Country's Limited Lifetime Replacement Warranty.
SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2017-2019 F-250/F-350 4WD: Replace The Steering Linkage Damper Includes Time To Check And Adjust Tire Pressure (Do Not Use With Any Other Labor Operations) 212173A 0.4 Hrs. Repair/Claim Coding Causal Part: 3E651 Condition Code: 42
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SEOCONTENT-END
Last update on 2025-07-08 / Affiliate links / Images from Amazon Product Advertising API
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