Four-Wheel Drive(4WD) – Sustained Steering Wheel Oscillation Above 45 MPH (72 KM/H) – 2017-2019 Ford F-250/F-350

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NHTSA ID Number: 10194794

Manufacturer Communication Number: TSB 21-2173

Summary

Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.

 


2019 Ford F-250
2019 Ford F-250

 


Model:

Ford

2017-2019 F-250
2017-2019 F-350

 

Issue: Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.

 

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

  • 2017-2019 F-250 and F-350 vehicles only
  • 4WD
  • Customer complaint of sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h)

 

NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.

 

Parts

Service Part Number Quantity Description
KC3Z-3E651-B 1 Steering Linkage Damper

 

Service Procedure

1. Check and adjust the tire pressure as indicated on the driver’s door placard.

2. Replace the steering linkage damper. Refer to Workshop Manual (WSM), Section 211-03.

 


6 Affected Products

Vehicles

MAKE MODEL YEAR
FORD F-250 SD 2017-2019
FORD F-350 SD 2017-2019

 


1 Associated Document

Manufacturer Communications

21-2173
28 May 2021

https://www.nhtsa.gov/recalls?nhtsaId=10194794

MC-10194794-0001.pdf 63.868KB

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