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NHTSA ID Number: 10194794
Manufacturer Communication Number: TSB 21-2173
Summary
Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
Model:
2017-2019 F-250
2017-2019 F-350
Issue: Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure to replace the steering linkage damper.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2017-2019 F-250 and F-350 vehicles only
- 4WD
- Customer complaint of sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 45 mph (72 km/h)
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Service Part Number | Quantity | Description |
| KC3Z-3E651-B | 1 | Steering Linkage Damper |
Service Procedure
1. Check and adjust the tire pressure as indicated on the driver’s door placard.
2. Replace the steering linkage damper. Refer to Workshop Manual (WSM), Section 211-03.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-250 SD | 2017-2019 |
| FORD | F-350 SD | 2017-2019 |
1 Associated Document
Manufacturer Communications
21-2173
28 May 2021
https://www.nhtsa.gov/recalls?nhtsaId=10194794
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Last update on 2024-04-18 / Affiliate links / Images from Amazon Product Advertising API
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2017-2019 F-250/F-350 4WD: Replace The Steering Linkage Damper Includes Time To Check And Adjust Tire Pressure (Do Not Use With Any Other Labor Operations) 212173A 0.4 Hrs. Repair/Claim Coding Causal Part: 3E651 Condition Code: 42
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