Water Drips On Or Near Drivers Foot While Driving With The A/C On – 2020 Ford Escape & Lincoln Corsair

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NHTSA ID Number: 10181922

Manufacturer Communication Number: TSB 20-2358

Summary

Some 2020 Escape/Corsair vehicles may exhibit water dripping on or near the driver’s foot while driving with the air conditioning (A/C) on. This maybe due to the climate control housing. To correct the condition, follow the Service Procedure to install a drain extension.

 


2020 Ford Escape
2020 FordeBay Escape

 


Model:

FordeBay

2020 Escape

LincolneBay

2020 Corsair

 

Issue: Some 2020 Escape/Corsair vehicles may exhibit water dripping on or near the driver’s foot while driving with the air conditioning (A/C) on. This may be due to the climate control housing. To correct the condition, follow the Service Procedure to install a drain extension.

 

Action: Follow the Service Procedure steps to correct the condition on vehicle that meet all of the following criteria:

  • 2020 Escape/Corsair
  • Water dripping on or near the driver’s foot while driving with the A/C on

 

Parts

Part NumberDescriptionQuantity
Obtain LocallyHigh Temperature Heater HoseAs Needed
Obtain LocallyBaling WireAs Needed

 

Service Procedure

  1. Remove the underbody shield. Refer to Workshop Manual (WSM), Section 309-00. (Figure 1)

Figure 1

underbody shield

 

  1. Is the vehicle equipped with all-wheel drive (AWD)?

(1). Yes – proceed to Step 3.

(2). No – proceed to Step 5.

  1. Remove the two stamped nuts and remove the heat shield located under the driveshaft center bearing support. Refer to WSM, Section 205-01. (Figure 2)

Figure 2

two stamped nuts

 

  1. Remove the 2 center bearing support nuts and position the driveshaft downwards. Refer to WSM, Section 205-01. (Figure 3)

(1). Tighten to 55 Nm (41 lb.ft).

Figure 3

Remove the 2 center bearing support nuts

 

  1. Remove the 2 catalytic converter support bracket bolts and position downwards. Refer to WSM, Section 309-00. (Figure 4)

(1). Tighten to 25 Nm (18 lb.ft).

Figure 4

Remove the 2 catalytic converter support bracket bolts

 

  1. Remove the heat shield fasteners. (Figure 5)

(1). Tighten to 2.5 Nm (22 lb.in.)

Figure 5

heat shield fasteners

 

  1. Slide the heat shield toward the rear of the vehicle until access to the climate control housing drain is available.
  2. Obtain a 16 mm (5/8 in.) high temperature heater hose, such as a Gates® high temperature heater hose part number H153 or equivalent.
  3. Cut a piece of hose 25 mm (1 in.) in length.
  4. Use a 1/16 inch drill bit and drill a hole through both sides of the high temperature hose on one end. Drill the hole approximately 4-5 mm (3/16 in.) from one end of the hose. (Figure 6)

Figure 6

Drill the hole approximately 4-5 mm (3/16 in.) from one end of the hose

 

  1. Thread baling wire or equivalent through both holes.
  2. Crimp the hose end and twist the wire to lock the hose in a crimped position. (Figure 7)

Figure 7

Crimp the hose end and twist the wire to lock the hose in a crimped position

 

  1. Install the open end of the high temperature hose to the A/C drain.
  2. Position the heat shield approximately 25 mm (1 in.) away in the area closest to the climate control housing drain. This is to provide further clearance between the modified climate control housing drain and the heat shield. (Figure 8)

Figure 8

Position the heat shield approximately 25 mm (1 in.) away in the area closest to the climate control housing drain

 

  1. To install, reverse the removal procedure.

 


2 Affected Products

Vehicles

MAKEMODELYEAR
FORDeBayESCAPE2020
LINCOLNeBayCORSAIR2020

 


1 Associated Document

Manufacturer Communications

20-2358
12 October 2020

MC-10181922-0001.pdf 798.912KB

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