Rear Drive Unit (RDU) Whine – 2013-2015 Ford Escape

TSB 15-0091 AWD – GEAR WHINE AT ANY SPEED – REAR DRIVE UNIT – BUILT ON OR BEFORE 3/20/2015
Publication Date: June 2, 2015

 

FORD: 2013-2015 Escape

 

This article supersedes TSB 14-0182 to add a production fix date, update the vehicle model year, Issue Statement, Service Procedure and Part List.

 

ISSUE:

Some 2013-2015 Escape vehicles equipped with all-wheel drive (AWD) and built on or before 3/20/2015 may exhibit rear drive unit (RDU) gear whine at any speed.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

  1. Does the vehicle exhibit a gear whine noise from the RDU at any speed?
    1. Yes – proceed to Step 2.
    1. No – this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal diagnostics.
  1. Replace the RDU front bushings with updated parts. Refer to WSM, Section 502-00.

 

PART NUMBER PART NAME
7E5Z-4B424-D Bushing (2 Req)
W716336-S442 Bolt – Lower Knuckle (2 Req)
W715486-S442 Bolt – Control Arm (4 Req)
CCPZ-3B477-A Rear Drive Unit (RDU) Whine - 2013-2015 Ford Escape » small light Nut – Axle (2 Req)
7E5Z-4B422-B Clip – Axle (2 Req)
W706130-S442 Bolt – Rear Subframe (4 Req)
5F9Z-4682-AA Rear Drive Unit (RDU) Whine - 2013-2015 Ford Escape » small light Bolt – Rear Driveshaft (12 Req)
W520213-S442 Rear Drive Unit (RDU) Whine - 2013-2015 Ford Escape » small light Nut – Rear Stabilizer Bar End Link Lower (2 Req)
6G9Z-5495-A Rear Drive Unit (RDU) Whine - 2013-2015 Ford Escape » small light Nut – Rear Stabilizer Bar End Link Upper (2 Req)
CV6Z-4B416-A Rear Drive Unit (RDU) Whine - 2013-2015 Ford Escape » small light Seal – Axle Halfshaft (2 Req)
W715753-S442 Bolt – Bearing Hub (8 Req)
W713481-S439 Bolt – Rear Bushing (4 Req)

 

OPERATION DESCRIPTION TIME
150091A 2013-2015 Escape AWD: Road Test To Verify Concern And Replace The RDU Front Bushings (Can Be Claimed With Operation B) (Do Not Use With Any Operations Outside Of This Article) 4.8 Hrs.
150091B 2013-2015 Escape AWD: Additional Time To Check And Adjust Rear Toe (Can Be Claimed With Operation A) (Do Not Use With Any Operations Outside Of This Article) 0.8 Hr.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO. CONDITION CODE
4B424 42

 

 

2 thoughts on “Rear Drive Unit (RDU) Whine – 2013-2015 Ford Escape”

  1. There is a whine coming from the rear drive unit on my 2014 ford escape that I told the dealership about and they did not do anything about it when my car had about 54000 miles on it. Now when I brought it back to them for a recall with over 60000 miles they say if it is that or the carrier bearing it will not be covered under the warranty. What can I co

    Reply
    • Hey Jim, I have the same issue on my 2014 Ford Escape 2.0 liter AWD. Whine started shortly after the 60,000 mile warranty period. Have you found a solution for your issue? Jeff Schmitz

      Reply

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