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| TSB 15-0091 | AWD – GEAR WHINE AT ANY SPEED – REAR DRIVE UNIT – BUILT ON OR BEFORE 3/20/2015 |
| Publication Date: June 2, 2015 | |
| FORD: | 2013-2015 Escape |
This article supersedes TSB 14-0182 to add a production fix date, update the vehicle model year, Issue Statement, Service Procedure and Part List.
ISSUE:
Some 2013-2015 Escape vehicles equipped with all-wheel drive (AWD) and built on or before 3/20/2015 may exhibit rear drive unit (RDU) gear whine at any speed.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Does the vehicle exhibit a gear whine noise from the RDU at any speed?
- Yes – proceed to Step 2.
- No – this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal diagnostics.
- Replace the RDU front bushings with updated parts. Refer to WSM, Section 502-00.
| PART NUMBER | PART NAME |
| 7E5Z-4B424-D | Bushing (2 Req) |
| W716336-S442 | Bolt – Lower Knuckle (2 Req) |
| W715486-S442 | Bolt – Control Arm (4 Req) |
CCPZ-3B477-A  |
Nut – Axle (2 Req) |
| 7E5Z-4B422-B | Clip – Axle (2 Req) |
| W706130-S442 | Bolt – Rear Subframe (4 Req) |
| 5F9Z-4682-AA |
Bolt – Rear Driveshaft (12 Req) |
| W520213-S442 |
Nut – Rear Stabilizer Bar End Link Lower (2 Req) |
| 6G9Z-5495-A |
Nut – Rear Stabilizer Bar End Link Upper (2 Req) |
| CV6Z-4B416-A |
Seal – Axle Halfshaft (2 Req) |
| W715753-S442 | Bolt – Bearing Hub (8 Req) |
| W713481-S439 | Bolt – Rear Bushing (4 Req) |
| OPERATION | DESCRIPTION | TIME |
| 150091A | 2013-2015 Escape AWD: Road Test To Verify Concern And Replace The RDU Front Bushings (Can Be Claimed With Operation B) (Do Not Use With Any Operations Outside Of This Article) | 4.8 Hrs. |
| 150091B | 2013-2015 Escape AWD: Additional Time To Check And Adjust Rear Toe (Can Be Claimed With Operation A) (Do Not Use With Any Operations Outside Of This Article) | 0.8 Hr. |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 4B424 | 42 |
There is a whine coming from the rear drive unit on my 2014 ford escape that I told the dealership about and they did not do anything about it when my car had about 54000 miles on it. Now when I brought it back to them for a recall with over 60000 miles they say if it is that or the carrier bearing it will not be covered under the warranty. What can I co
Hey Jim, I have the same issue on my 2014 Ford Escape 2.0 liter AWD. Whine started shortly after the 60,000 mile warranty period. Have you found a solution for your issue? Jeff Schmitz