Intermittent Audio Control (ACM) During Sirius Satellite Updates – 2013 Ford F-250 F-350 F-450 F-550

TSB 15-0038	SIRIUS SATELLITE RADIO – INTERMITTENT AUDIO CONTROL MODULE (ACM) FUNCTIONS DURING SIRIUS SATELLITE UPDATES
Publication Date: March 20, 2015

 

FORD:

2013 F-250, F-350, F-450, F-550

 

This article supersedes TSB 14-0183 to update the Service Procedure and Part List.

 

ISSUE:

Some 2013 F-Super Duty vehicles equipped with Sirius satellite radios may exhibit a radio that does not turn on during a Sirius satellite radio update and may exhibit any of the following symptoms: No audio after key restart, Display message stating Sirius update while the 203 mm (8-inch) touchscreen freezes, CD will not eject with message saying No Disk and intermittently the 203 mm (8-inch) touchscreen locks up during Sirius satellite radio updates. The ACM will return to normal operation after removing or replacing fuse 29 in the body control module (BCM). The ACM software and hardware has been revised to correct these conditions.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

1. Using Integrated Diagnostic System (IDS) or Scan Tool check the ACM hardware part number.
   1. Connect IDS to the vehicle.
   2. Identify the vehicle.
   3. Select Log Viewer – Technical View (Full Diagnostic) tab.
   4. Scroll the page and locate (ACM) part number = DC3T-19C107-XX.
2. Does the ACM contain part number = DC3T-19C107-CA, CB, CC, CD, or CE?
   1. No – reprogram the ACM to the latest calibration using IDS or Ford J2534 release 94.01 and higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
   2. Yes – replace the ACM unit.

 

EC3Z-18C869-CE

ACM Radio Assembly

 

OPERATION	DESCRIPTION	TIME
150038A	2013 F-Super Duty: Diagnose And Reprogram The ACM (Do Not Use With Any Other Labor Operations)	0.3 Hr.
150038B	2013 F-Super Duty: Diagnose And Replace The ACM (Do Not Use With Any Other Labor Operations)	0.6 Hr.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO.	CONDITION CODE
18C869	04

 

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Service Information & Reprogramming

Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford, Lincoln and Mercury vehicles.

Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:

• Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
• Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)

In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.

J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.

Latest Calibration Information

Module Build Data (As-Built)
Use VIN to obtain As-Built data

www.motorcraftservice.com