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NHTSA ID Number: 10186386
Manufacturer Communication Number: TSB 20-2337
Summary
Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. This may be caused by the A clutch piston return spring snap ring becoming dislodged. To correct the condition, follow the Service Procedure steps to replace the front support and A clutch assemblies.
This bulletin supersedes 20-2305.
Model:
2020 Explorer
Transmission/Transaxle: 10R60
2020 Aviator
Transmission/Transaxle: 10R60
Summary
This article supersedes TSB 20-2305 to update the Part List.
Issue: Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. This may be caused by the A clutch piston return spring snap ring becoming dislodged. To correct the condition, follow the Service Procedure steps to replace the front support and A clutch assemblies.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2020 Explorer/Aviator
- Built on or before 19-May-2020
- 10R60 automatic transmission
- Harsh 7-6 gear downshift
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as less than 1. “If Needed” indicates the part is not mandatory.
Parts
| Service Part Number | Quantity | Description | |
| 7L1Z-7J227-A | 2 | Fluid Cooler O-Ring Seals | Package Contains 2 Pieces, 4 Pieces Required |
L1MZ-4421-A | 1 | Front Driveshaft Boot | – |
| L1MZ-4676-C | 1 | Front Axle Seal Kit (Includes O-ring And Circlip) (2.3L AWD) | – |
| L1MZ-6L612-A | 1 | Catalytic Converter Gasket (2.3L) | – |
| L1MZ-6L612-B | 2 | Exhaust Gasket (3.0L) | Package Contains 1 Piece, 2 Pieces Required |
| L1MZ-9450-A | 1 | Muffler Inlet Gasket (2.3L) | – |
W520214-S440  | 1 | Transmission Isolator Nut | Package Contains 2 Pieces, 1 Piece Required |
| W715618-S437 | 2 | Torque Converter Nuts | Package Contains 4 Pieces, 6 Pieces Required |
| W716375-S900 | 2 | Transfer Case Bolts | Package Contains 5 Pieces, 8 Pieces Required |
| W716979-S439 | 1 | Rear Subframe Bolts | Package Contains 4 Pieces, 2 Pieces Required |
| W719413-S439 | 1 | Middle Subframe Bolts | Package Contains 4 Pieces, 2 Pieces Required |
| W719431-S439 | 1 | Transmission Isolator Bolts | Package Contains 4 Pieces, 4WD Requires 3 Pieces, 2WD Requires 2 Pieces |
| W719511-S439 | 1 | Driveshaft Flex Coupling To Transfer Case Flange Bolt | Package Contains 4 Pieces, 3 Pieces Required |
| W719698-S900 | 4 | Exhaust Manifold Studs | Package Contains 1 Piece, 4 Pieces Required |
| W719699-S442 | 4 | Catalytic Converter Nuts (2.3L / 3.0L) | Package Contains 1 Piece, 2.3L Requires 3 Pieces, 3.0L Requires 4 Pieces |
| W714265-S442 | 1 | Catalytic Converter Nuts (3.3L) | Package Contains 4 Pieces, 4 Pieces Required |
| W721083-S439 | 1 | Transmission Support Bolts | Package Contains 4 Pieces, 4 Pieces Required |
| LP5Z-7A130-D | 1 | Front Support Assembly | – |
| LP5Z-7B066-M | 1 | A Clutch Pressure Plate | – |
| LP5Z-7B070-C | 1 | A Clutch Cushion Spring | – |
| LP5Z-7F219-A | 4 | A Clutch Friction Plate | Package Contains 1 Piece, 4 Pieces Required |
| LP5Z-7F220-A | 3 | A Clutch Separator Plate | Package Contains 1 Piece, 3 Pieces Required |
| LP5Z-7G159-A | 4 | A Clutch Separating Spring | Package Contains 1 Piece, 4 Pieces Required |
| JL3Z-7N134-A | 12 | Front Support Attaching Bolt | Package Contains 1 Piece, 12 Pieces Required |
| HL3Z-7G199-A | 1 | Auxiliary Pump Tube Seal | – |
| L1MZ-3B478-A | 1 | Front Driveshaft Boot Clamp | – |
| LP5Z-7A098-A | 1 | Transmission Fluid Filter | – |
| 5L3Z-19A506-A | As Needed | Slip Yoke Grease (Front Driveshaft) | – |
| XG-11 | As Needed | Motorcraft® High Temperature 4X4 Front Axle and Wheel Bearing Grease | – |
| XG-3-A | As Needed | Motorcraft® Silicone Brake Caliper Grease and Dielectric Compound | – |
| XL-1 | As Needed | Motorcraft® Penetrating and Lock Lubricant | – |
| XL-2 | As Needed | Motorcraft® High Temp Nickel Anti-Sieze Lubricant | – |
| XL-5-A | As Needed | Motorcraft® Multi-Purpose Grease Spray | – |
| XT-10-QLVC | As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case) (All Markets Except Canada) | – |
| CXT-10-LV6 | As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case) (Canada Only) | – |
| XT-12-QULV | As Needed | Motorcraft® MERCON® ULV Automatic Transmission Fluid | – |
| Select One Of The Following | |||
| LP5Z-7A527-A | If Needed | T-3 Shim (2.9 – 3 mm) | – |
| LP5Z-7A527-B | If Needed | T-3 Shim (3.05 – 3.15 mm) | – |
| LP5Z-7A527-C | If Needed | T-3 Shim (3.2 – 3.3 mm) | – |
| LP5Z-7A527-D | If Needed | T-3 Shim (3.35 – 3.45 mm) | – |
| LP5Z-7A527-E | If Needed | T-3 Shim (3.5 – 3.6 mm) | – |
| LP5Z-7A527-F | If Needed | T-3 Shim (3.65 – 3.75 mm) | – |
| LP5Z-7A527-G | If Needed | T-3 Shim (3.8 – 3.9 mm) | – |
| LP5Z-7A527-H | If Needed | T-3 Shim (3.95 – 4.05 mm) | – |
| LP5Z-7A527-J | If Needed | T-3 Shim (4.1 – 4.2 mm) | – |
| LP5Z-7A527-K | If Needed | T-3 Shim (4.25 – 4.35 mm) | – |
| Select One Of The Following | |||
| LP5Z-7B066-E | If Needed | A Clutch Apply Plate (3.55 – 3.75 mm) | – |
| LP5Z-7B066-F | If Needed | A Clutch Apply Plate (3.75 – 3.95 mm) | – |
| LP5Z-7B066-G | If Needed | A Clutch Apply Plate (3.95 – 4.15 mm) | – |
| LP5Z-7B066-H | If Needed | A Clutch Apply Plate (4.15 – 4.35 mm) | – |
| LP5Z-7B066-J | If Needed | A Clutch Apply Plate (4.35 – 4.55 mm) | – |
| LP5Z-7B066-K | If Needed | A Clutch Apply Plate (4.55 – 4.75 mm) | – |
Service Procedure
1. Using the SelectShift mode, perform a manual 7-6 gear downshift. Is a harsh shift present?
(1). Yes – proceed to Step 2.
(2). No – this article does not apply. Refer to the Workshop Manual (WSM), Section 307-01 for normal diagnostics.
2. Remove the transmission. Refer to WSM, Section 307-01.
3. Remove and discard the front support assembly. Perform only the necessary steps to remove and service the front support assembly. Refer to WSM Section 307-01.
(1). It is only necessary to remove the torque converter, the main control, and the transmission fluid pump to remove the front support.
4. Remove and discard the A clutch assembly from the transmission case. Refer to WSM, Section 307-01.
5. Install the A clutch assembly and perform the A clutch clearance measurement. Refer to WSM, Section 307-01.
6. Install front support assembly and perform the T3 selective shim measurement. Refer to WSM, Section 307-01.
7. To install, reverse the removal procedure.
2 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
20-2337
05 January 2020
MC-10186386-0001.pdf 111.514KB
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NHTSA ID Number: 10180336
Manufacturer Communication Number: TSB 20-2305
Summary
This article supersedes TSB 20-2107 to update the Part List. Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. This may be caused by the A clutch piston return spring snap ring becoming dislodged. To correct the condition, follow the Service Procedure steps to replace the front support and A clutch assemblies.
1 Associated Document
Manufacturer Communications
20-2305
01 September 2020
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- Motorcraft Transmission Fluid - XT105Q3LV
- Item Package Dimension: 12.009L x 8.49W x 4.489H inches
- Item Package Weight - 9.23 Pounds
- Item Package Quantity - 1
- Product Type - AUTO ACCESSORY
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Ford XT-10-QLVC 5 Quart Mercon-Lv Automatic Transmission Fluid 1 Pack
- -Make sure this fits by entering your model number. -Geniune OEM part
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- Meets the challenging demands of most automatic transmissions
- Ensures smooth shifting and maximizes power transfer with enhanced anti-shudder protection
- Improves durability and reduces foam and oxidation with advanced anti-wear technology and a premium blend of base stocks
- Provides better oil flow in both low and high temperatures
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- Motorcraft MERCON LV is a premium-quality automatic transmission fluid
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- This product also provides excellent performance in electronically controlled automatic transmissions
- Check owner guide and transmission fluid charts for application
- Provides excellent performance in electronically controlled automatic transmissions. Dyed red for easy leak detection
- Manufactured with high-viscosity index, premium-quality, hydroprocessed base oils and specially designed performance additives. Helps prevent rust and corrosion
- Provides excellent shifting characteristics at high and low ambient temperatures, and guards against transmission shudder
- Offers excellent thermal, oxidation and shear stability, as well as good low-temperature fluidity. Provides wear protection and inhibits the formation of gum, sludge, lacquer and foam
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Motorcraft MERCON V is a premium-quality automatic transmission fluid
- recommended by Ford Motor Company for use in Ford, Lincoln and Mercury vehicles that require either MERCON V or MERCON type fluid
- Do not use in applications where MERCON SP, MERCON LV, continuously variable chain type transmission fluid, Motorcraft premium automatic transmission fluid, FNR5 automatic transmission fluid or Type-F automatic transmission fluid is recommended
- Do not use in transfer cases where MERCON ATF was previously recommended
- Motorcraft MERCON V is suitable for use as a hydraulic oil in a wide variety of industrial applications that call for an ISO 46 or SAE 20W viscosity grade hydraulic oil
SEOCONTENT-START
Labor Times Description Operation No. Time 2020 Explorer 4WD 3.3L 4WD: Road Test To Verify Concern, Replace The Front Support And A Clutch Assembly, Includes Time To Remove And Install Transmission (Do Not Use With Any Other Labor Operations) 202337A 9.7 Hrs. 2020 Aviator RWD 3.0L EcoBoost: Road Test To Verify Concern, Replace The Front Support And A Clutch Assembly, Includes Time To Remove And Install Transmission (Do Not Use With Any Other Labor Operations) 202337B 7.4 Hrs. 2020 Explorer RWD 2.3L EcoBoost: Road Test To Verify Concern, Replace The Front Support And A Clutch Assembly, Includes Time To Remove And Install Transmission (Do Not Use With Any Other Labor Operations) 202337C 8.1 Hrs. 2020 Explorer 4WD 2.3L EcoBoost: Road Test To Verify Concern, Replace The Front Support And A Clutch Assembly, Includes Time To Remove And Install Transmission (Do Not Use With Any Other Labor Operations) 202337D 8.7 Hrs. 2020 Explorer/Aviator 4WD 3.0L EcoBoost: Road Test To Verify Concern, Replace The Front Support And A Clutch Assembly, Includes Time To Remove And Install Transmission (Do Not Use With Any Other Labor Operations) 202337E 7.8 Hrs. Repair/Claim Coding Causal Part: 7N169 Condition Code: 07
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SEOCONTENT-END
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