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NHTSA ID Number: 10189556
Manufacturer Communication Number: SSM 49646
Summary
Some 2020-2021 Escape and 2021 Corsair vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0°C (32°F). Engineering is currently working to resolve this issue. Inform customers that Ford is working on a calibration release for end of April 2021. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late April. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.


Vehicles:
2021 Corsair (CX483) (TF)
2020-2021 Escape (CX482) (TC)
4 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
SSM 49646: 2020-2021 Escape, 2021 Corsair – HF45 Transmission – Rattle Noise On Cold Start
NHTSA ID Number: 10184649
Manufacturer Communication Number: SSM 49411
Summary
Some 2020 Escape vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0ºEC (32ºEF). Engineering is currently working to resolve this issue. Inform customers that Ford is working on a solution expected in January. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late January. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.
1 Associated Document
Manufacturer Communications
SSM 49411: 2020 Escape – HF45 Transmission – Rattle Noise On Cold Start
- TRIAX ULV ATF is a 100% synthetic product designed for the late generation high-speed automatic electronically controlled transmissions found in a variety of newer vehicles
- Fully compliant with OEM requirements for applications requiring / compatible with Mercon ULV, Dexron ULV, WSS-M2C949-A or MB 2236.17, and other ULV applications in European and US cars, trucks and SUVs
- High shear and oxidation stability for uncompromised long term shifting performance; excellent load bearing capacity for heavy duty applications
- Very low pour point for outstanding performance and fuel economy during cold weather, down to -50 F
- Prevents shudder, gear wear, sticking, and vibration; maintains optimal frictional stability for the full duration of its life; exceptionally smooth shifting and efficient torque transfer, even under severe loads such a towing or hauling
Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API
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