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NHTSA ID Number: 10172885
Manufacturer Communication Number: DOR-N3Z7B-03
Summary
This SKU is an Oil Dipstick. The customer communication requested return of unsold inventory to inspect the dipstick tube. The dipstick tube inner diameter may be small enough that it prevents installation of the OE dipstick.
23 Affected Products
Equipment
BRAND | PART NO. | PRODUCTION DATES |
DORMAN | DORMAN |
Vehicle
MAKE | MODEL | YEAR |
FORD | F-150 | 1999-2020 |
Dorman Product Alert Bulletin
February 7, 2020
Product Category: | Oil Dipstick Tube |
Part Number(s): | 917-486 |
Destroy in Field: | Yes |
Return Authorization: | No |
Return Location: | Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 |
Issue Credit: | Please be sure to code return with <RGA-Q> number on outside of container |
Apply to Defective All: | No |
Return for Inspection Instructions:
- Dorman requests that inventory be scrapped for part # noted above including all date codes.
- Dorman is conducting an inspection on this SKU including all date codes that have been shipped.
Notes/Comments:
- If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.
Return Instructions:
- Please pull all affected inventory.
- Please contact Customer Relations Dorman by e-mail or phone (crdorman@dormanproducts.com / phone 1-800-523-2492) to obtain a RGA Q-Number.
You will need to provide:
- Customer Account
- Part number
- Quantity being returned
- Please mark these to:
Dorman Products, Inc- Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RGA Q-Number ___________________________
- Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).
Thank you for your understanding and assistance with this matter.
1 Associated Document
Manufacturer Communications
https://www.nhtsa.gov/recalls?nhtsaId=10172885
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- Advanced friction-fighting additives help maximize performance and improve fuel efficiency.
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- Superior sludge cleaning and protection against new formation
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- Helps protect critical engine parts for up to 10,000 miles between oil changes,* controlling oxidation to prevent oil breakdown and maintaining excellent viscosity
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Mobil 1 is specially formulated to help remove sludge and lower engine temperatures
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- Full synthetic 5W-30 engine oil designed for vehicles with over 70,000 miles that is made with natural gas
- Helps extend engine life and protects for up to 15 years or 500,000 miles, whichever comes first. Guaranteed* (see Warranty Information in Product Description).
- Keeps pistons up to 45% cleaner than the toughest industry standard (based on Sequence IIIH results)
- Provides unsurpassed wear protection for your engine (based on Sequence IVA wear test using SAE 5W-30)
- Formulated to deliver less oil burn off than high mileage motor oils made from crude oil
Last update on 2024-07-01 / Affiliate links / Images from Amazon Product Advertising API
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