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August 10, 2020 NHTSA CAMPAIGN NUMBER: 20V467000
Power Supply Cable Incorrectly Attached to Starter
Electrical arcing can increase the risk of a fire.
NHTSA Campaign Number: 20V467
Manufacturer Ford Motor Company
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 431
Summary
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Remedy
Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S40.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
August 11, 2020
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S40
Certain 2020 Model Year F-150
Wrong B+ Starter Motor Nut
AFFECTED VEHICLES
Vehicle | Model Year | Assembly Plant | Build Dates |
F-150 | 2020 | KCAP | June 30, 2020 through July 01, 2020 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, an incorrect attachment nut used to fasten the positive battery cable (B+) to the starter motor may have been installed during production. Usage of an improper starter motor nut that does not contain the specified conductive coating and captive washer may not provide a secure connection to the starter motor and may not provide the required conductive properties. This may result in grinding noise upon engine start up, a no start condition, and/or electrical arcing, which may increase the risk of a fire.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to remove and replace the B+ starter motor nut following the technical instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of August 24, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 20S40
Certain 2020 Model Year F-150 – Wrong B+ Starter Motor Nut
OASIS ACTIVATION
OASIS will be activated on August 11, 2020.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on August 24, 2020. Owner names and addresses will be available by September 9, 2020.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles. Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
- This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
- Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
- Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
- Refunds will only be provided for the cost associated with installing the correct B+ starter motor nut.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
- For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
- For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.
CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
-
- When entering claims, select claim type 31: Field Service Action. The FSA number 20S40 is the sub code.
-
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
- Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 20S40
Certain 2020 Model Year F-150 – Wrong B+ Starter Motor Nut
LABOR ALLOWANCES
Description | Labor Operation | Labor Time |
Replace B+ starter motor nut | 20S40B | 0.4 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION SSSC Web Contact Site:
- B+ starter motor nuts are not yet available in sufficient quantities to repair all vehicles. Until parts are available to repair all vehicles, dealers may only repair vehicles, which are customer-owned vehicles and unsold vehicles with a signed sales contract.
- To place an emergency order for the B+ starter motor nut, submit a VIN-specific Part Order contact via the SSSC Web Contact Site, along with a copy of the signed sales contract.
Description | Order Quantity |
Claim Quantity |
Part Number |
Starter Motor Nut with Captive Washer | 1 | 1 | W711953-S900 |
Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes (expected mid-September 2020).
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION AND RETURN
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
CERTAIN 2020 MODEL YEAR F-150 VEHICLES — WRONG B+ STARTER MOTOR NUT REPLACEMENT
SERVICE PROCEDURE
WARNING: Always disconnect the battery ground cable at the battery before disconnecting the starter motor battery terminal lead. If a tool is shorted at the starter motor battery terminal, the tool can quickly heat enough to cause a skin burn. Failure to follow this instruction may result in serious personal injury.
1. Position the vehicle on a hoist. Please follow the Workshop Manual (WSM) procedures in
Section 100-2.
2. Disconnect the battery. Please follow the WSM procedures in Section 414-01.
3. If equipped. Remove the bolts and the underbody shield. See Figure 1.
- Torque: 71 lb.in (8 Nm)
4. If equipped. Remove the bolts and the skid plate. See Figure 2.
- Torque: 30 lb.ft (40 Nm))
5. Open the starter motor solenoid battery cable cover. See Figure 3.
6. Remove and discard the nut. See Figure 4.
- Torque: 106 lb.in (12 Nm)
7. Install the new B+ Starter Motor Nut and reassemble the vehicle by reversing the disassembly steps.
Ford Media Center
FORD MOTOR COMPANY ISSUES THREE SAFETY RECALLS IN NORTH AMERICA
Aug 12, 2020 | DEARBORN, Mich.
DEARBORN, Mich., Aug. 12, 2020 – Ford Motor Company is issuing three safety recalls in North America.
Safety recall for select 2015-18 Ford Edge and 2016-18 Lincoln MKX vehicles
Affected vehicles have front brake jounce hoses that could rupture. A ruptured front brake jounce hose will cause a progressive brake fluid leak. If the brake fluid reservoir is depleted below a certain level, the brake fluid warning indicator light will illuminate. The driver may experience an increase in brake pedal travel, together with a reduction in the rate of deceleration, increasing the risk of a crash.
Ford is not aware of any reports of accident or injury related to this condition. This action affects 488,594 vehicles in the U.S. and federal territories, 62,876 in Canada and 7,140 in Mexico.
Affected vehicles are as follows:
- 2015-18 Ford Edge vehicles built at Oakville Assembly Plant from June 25, 2014, to Dec. 21, 2017 and 2016-18 Lincoln MKX vehicles built there from Nov. 11, 2014, to Dec. 21, 2017
Dealers will replace the front brake jounce hoses with new hoses that have a revised braid material. The Ford reference number for this recall is 20S42.
Safety recall for select 2020 Lincoln Corsair vehicles
Affected vehicles may have insufficient clearance between the left and right rear coil springs and the toe link bracket. This may result in a condition in which the spring and bracket touch, potentially wearing away the protective coating on the coil spring. Over time, corrosion due to removal of the protective coating may reduce the full life of the spring and may result in fracture of the spring. A fractured rear coil spring may separate from the vehicle and cause a potential road hazard for traffic following behind, increasing the likelihood of a crash for other vehicles.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects 2,965 vehicles in the U.S. and federal territories, 491 in Canada and 141 in Mexico. Affected vehicles were built at Louisville Assembly Plant from Jan. 7 to Oct. 21, 2019.
Dealers will inspect the vehicles for proper clearance between the toe link bracket and rear coil spring. If needed, the toe link bracket edge will be trimmed, and a new coil spring will be installed. The Ford reference number for this recall is 20S41.
Safety recall for select 2020 Ford F-150 vehicles
Affected vehicles may have been built with an improper attachment nut used to fasten the positive battery cable (B+) to the starter motor. An improper attachment nut may not provide a secure connection to the starter or the required conductive properties. This could increase the potential for incremental heat generation during a vehicle start cycle, and electrical arcing, which could lead to a fire.
Ford is not aware of any reports of fire, accident or injury related to this condition. This action affects 431 vehicles in the U.S.
Affected vehicles were built at Kansas City Assembly Plant from June 30 to July 1, 2020.
Dealers will replace the starter motor B+ power supply attachment nut. The Ford reference number for this recall is 20S40.
SEOCONTENT-START
August 2020
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121-1904
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 20S40 / NHTSA Recall 20V467
2020 F-150 Ford Truck
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your
vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue? On your vehicle, an incorrect attachment nut used to fasten the positive
battery cable (B+) to the starter motor may have been installed during
production.
What is the risk? This may result in a grinding noise upon engine start-up, a no start condition,
and/or electrical arcing, which may increase the risk of a fire.
What will Ford and
your dealer do?
Parts are available to repair your vehicle. Ford Motor Company has
authorized your dealer to install the correct B+ starter motor nut and washer
free of charge (parts and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time. Additional time may be required to allow the engine to
cool prior to performing this repair.
What should you do? Please call your dealer without delay and request a service date for Recall
20S40. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety
recall. You should contact your dealer for an appointment to have your
vehicle remedied as soon as practicable. You can continue to safely drive
your vehicle.
If you do not already have a servicing dealer, you can access
www.owner.ford.com for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this safety recall completed on your
vehicle. The vehicle owner is responsible for making arrangements to have
the work completed. Ford Motor Company can deny coverage for any vehicle
damage that may result from the failure to have this recall performed on a
timely basis. Therefore, please have this recall performed as soon as
possible.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
What should you do?
(continued)
NOTE: You can receive information about Recalls and Customer Satisfaction
Programs through our FordPass App. The app can be downloaded through
the App Store or Google Play. In addition there are other features such as
reserving and paying for parking in certain locations and controlling certain
functions on your vehicle (lock or unlock doors, remote start) if it is equipped
to allow control.
COVID-19
(CORONAVIRUS)
Ford dealerships have implemented enhanced protocols to ensure both your
safety and the safety of dealership employees. This includes specific
procedures for cleaning and disinfecting customer vehicles before and after
each vehicle is serviced. In most places, vehicle service has been deemed a
critical service. Please contact your local dealer to confirm current service
hours. For more information on how Ford and your local dealer are working
hard to keep you on the road during these challenging times, please visit
owner.ford.com.
Have you previously
paid for this repair?
If you have previously paid for a repair that addresses the issue described in
this letter, you still need to have this recall performed to ensure the correct
parts were used.
You may be eligible for a refund of previously paid repairs. Refunds will only
be provided for service related to the installation of the wrong B+ starter nut
and washer. To verify eligibility and expedite reimbursement, give your paid
original receipt to your dealer.
Refund requests may also be sent directly to Ford Motor Company. To
request your refund from Ford, send the refund request with all required
documentation, including your original repair receipt (no photocopies), to
Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251.
Refund requests mailed to this address may take up to 60 days to process.
Your original receipt will be returned to you.
Detailed information regarding eligibility for Ford’s reimbursement program
and documentation requirements may be obtained by contacting the
Ford Customer Relationship Center at 1-866-436-7332.
What if you no longer
own this vehicle?
If you no longer own this vehicle, and have an address for the current owner,
please forward this letter to the new owner.
You received this notice because government regulations require that
notification be sent to the last known owner of record. Our records are based
primarily on state registration and title data, which indicate that you are the
current owner.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our
Ford Customer Relationship Center at 1-866-436-7332 and one of our
representatives will be happy to assist you. If you wish to contact us through
the Internet, our address is: www.owner.ford.com.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are
available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our
Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3,
and one of our representatives will be happy to assist you. If you wish to
contact us through the Internet, our address is: www.fleet.ford.com.
Representatives are available Monday through Friday: 8:00AM – 8:00PM
(Eastern Time).
MOTORHOME OWNERS: If you have questions or concerns, please contact
our Motorhome Customer Assistance Center toll free at 1-866-906-9811.
Representatives are available 24 hours a day.
If you are still having difficulty getting your vehicle repaired in a reasonable
time or without charge, you may write the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety
Recall 20S40.
Thank you for your attention to this important matter.
Ford Customer Service Division
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de seguridad 20S40 / Campaña 20V467 de la NHTSA
2020 F-150 Ford Truck
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley nacional de seguridad y tránsito de vehículos de EE. UU.
Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la
seguridad del motor, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos esta condición.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
Es posible que en su vehículo, en la fase de producción, se haya instalado
una tuerca de unión incorrecta para conectar el cable positivo de la batería
(B+) al motor de arranque.
¿Qué riesgo existe? Esto podría generar un chirrido al arrancar el motor, una condición de
ausencia de arranque o un arco eléctrico, lo cual podría aumentar el riesgo de
incendio.
¿Qué medidas
adoptarán Ford y su
distribuidor?
Las piezas para realizar la reparación de su vehículo se encuentran
disponibles. Ford Motor Company ha autorizado a su distribuidor a instalar
la tuerca y la arandela correctas del motor de arranque B+ sin costo alguno
(piezas y mano de obra).
¿Cuánto tiempo
tomará?
El tiempo necesario para esta reparación es de menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que
su distribuidor tarde un poco más. Podría requerirse tiempo adicional para que
el motor se enfríe antes de llevar a cabo esta reparación.
¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para
llevar a cabo la campaña 20S40. Entregue al distribuidor el VIN de su
vehículo, el cual está impreso bajo su nombre al comienzo de esta carta.
Para esta campaña de seguridad, Ford no ha emitido instrucciones de dejar
de manejar el vehículo. Deberá comunicarse con un distribuidor para
programar una cita a fin de realizar la reparar tan pronto como sea posible.
Puede continuar manejando su vehículo con seguridad.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a
www.owner.ford.com para conocer las direcciones de los distribuidores, ver
mapas y obtener las instrucciones para llegar.
Ford Motor Company lo llama a realizar esta campaña de seguridad en su
vehículo. El propietario del vehículo es responsable de realizar los arreglos
para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura
en caso de que el vehículo resulte dañado por no haber ejecutado esta
campaña de manera oportuna. Por lo tanto, realice esta campaña lo antes
posible.
Tenga en cuenta que la ley federal exige que los alquiladores de
vehículos que reciban este aviso de campaña envíen una copia de este
al alquilante en un plazo de diez días.
NOTA: puede recibir información sobre campañas y programas de
satisfacción del cliente a través de nuestra aplicación FordPass. Esta
aplicación puede descargarse desde la App Store o Google Play. Además,
existen otras funciones, como reservar y pagar un estacionamiento en ciertos
lugares y controlar determinadas funciones del vehículo (bloqueo y
desbloqueo de puertas, arranque remoto) si está equipado para permitir estos
controles.
Agosto de 2020
Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121
COVID-19
(CORONAVIRUS)
Los distribuidores Ford han implementado protocolos mejorados con el fin de
asegurar tanto su seguridad como la de los empleados de los diferentes
distribuidores. Esto incluye procedimientos específicos de limpieza y
desinfección antes y después de realizar servicio en cada uno de los
vehículos de nuestros clientes. En la mayoría de los lugares, la atención de
vehículos se ha considerado un servicio fundamental. Póngase en contacto
con su distribuidor local para confirmar las horas de servicio actuales. Para
obtener más información sobre cómo Ford y su distribuidor local están
trabajando duro para mantenerlo en las calles durante estos tiempos difíciles,
visite owner.ford.com.
¿Ha pagado
anteriormente por
esta reparación?
Si usted ha pagado previamente por una reparación que aborda el problema
descrito en esta carta, igualmente deberá realizar esta campaña de seguridad
a fin de asegurarse de que se hayan utilizado las piezas correctas.
Si cumple con ciertos requisitos, podrá solicitar un reembolso por las
reparaciones ya pagadas. Los reembolsos solo se otorgarán por servicios
relacionados con la instalación de la tuerca y la arandela incorrectas del motor
de arranque B+. Para verificar si cumple con los requisitos y agilizar el
reembolso, envíe el recibo de pago original a su distribuidor.
Las solicitudes de reembolso también se pueden enviar directamente a
Ford Motor Company. Para solicitar el reembolso a Ford, envíe una solicitud
de reembolso con toda la documentación requerida, incluido el recibo de
reparación original (no fotocopias) a Ford Motor Company, P.O. Box 6251,
Dearborn, Michigan 48121-6251. Las solicitudes de reembolso enviadas a
esta dirección podrían tardar hasta 60 días en procesarse. El recibo original le
será devuelto.
Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para
obtener información detallada relacionada con el programa de reembolso de
Ford y los requisitos de documentación.
¿Qué pasa si usted
ya no es el
propietario del
vehículo?
Si usted ya no es el propietario del vehículo y tiene la dirección del propietario
actual, le solicitamos que le reenvíe esta carta.
Recibió este aviso porque la normativa del gobierno exige que se envíe un
aviso al último propietario conocido del registro. En nuestros archivos,
basados principalmente en datos de registro y propiedad, aparece que usted
es el propietario actual.
¿Podemos hacer
algo más por usted?
Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno,
comuníquese con el Gerente de Servicio de su distribuidor para solicitar
ayuda.
PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con
nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de
nuestros representantes con gusto lo atenderá. Si desea comunicarse con
nosotros a través de Internet, nuestra dirección es la siguiente:
www.owner.ford.com.
Las personas con problemas de audición pueden llamar al 1-800-232-5952
(TDD). Los representantes atienden de lunes a viernes de 8:00 a.m. a
8:00 p.m. (hora del este).
PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con
nuestro Centro de Información a Clientes de Flotas al 1-800-34-FLEET,
elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá.
Si desea comunicarse con nosotros a través de Internet, nuestra dirección es
la siguiente: www.fleet.ford.com.
Los representantes atienden de lunes a viernes de 8:00 a.m. a 8:00 p.m.
(hora del este).
PROPIETARIOS DE CASAS RODANTES: si tiene dudas o preguntas,
comuníquese con nuestro Centro de Asistencia a Clientes de Casas
Rodantes sin cargo al 1-866-906-9811. Los representantes se encuentran
disponibles las 24 del día.
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o
sin cargo, le sugerimos que escriba al administrador: Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E.,
Washington, D.C. 20590; o bien, llame sin cargo a la línea directa de
seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite
www.safercar.gov. Referencia: campaña de seguridad 20S40 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
***********************************************************************************************************
December, 2020
* * * IMPORTANT SAFETY RECALL REMINDER * * *
According to our records, your 2020 F-150 Ford Truck has not had necessary safety recall repairs made. We
urge you to have the free repair performed at your local dealership as soon as possible.
Recall Number
and Description:
20S40 – WRONG B+ STARTER NUT
What is the
issue?
On your vehicle, an incorrect attachment nut used to fasten the positive battery cable (B+) to
the starter motor may have been installed during production.
This may result in a grinding noise upon engine start-up, a no start condition, and/or electrical
arcing, which may increase the risk of a fire.
If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332.
If you wish to contact us through the Internet, our address is: www.owner.ford.com.
Thank you for your attention to this very important matter.
Deciembre de, 2020
* * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * *
SegUR nuestros registros, no se realizaron en sur 2020 F-150 Ford Truck las reparaciones necesarias correspondientes a la
campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.
Número y
descripción de la
campaña:
20S40 – TUERCA DEL MOTOR DE ARRANQUE B+ INCORRECTA
¿Cuál es el
problema?
Es posible que en su vehículo, en la fase de producción, se haya instalado una tuerca de
unión incorrecta para conectar el cable positivo de la batería (B+) al motor de arranque.
Esto podría generar un chirrido al arrancar el motor, una condición de ausencia de arranque
o un arco eléctrico, lo cual podría aumentar el riesgo de incendio.
Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332.
Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: www.owner.ford.com.
Gracias por su atenciic en este asunto sumamente importante.
SEOCONTENT-END
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FORD | F-150 | 2020 |
11 Associated Documents
ISSUED Renotification Notice – Recall Reminder re 20S40 – WRONG B+ STARTER NUT
RCRN-20V467-7705.pdf 529.289KB
Recall Quarterly Report #4, 2021-2
RCLQRT-20V467-6760.PDF 211.424KB
Defect Notice 573 Report
RCLRPT-20V467-5386.PDF 214.588KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S40 Certain 2020 Model Year F-150 Wrong B+ Starter Motor Nut
RCMN-20V467-1744.pdf 870.622KB
Recall Acknowledgement
RCAK-20V467-7812.pdf 244.202KB
Miscellaneous Document – Media Release re Safety recall for select 2015-18 Ford Edge and 2016-18 Lincoln MKX vehicles
RMISC-20V467-2591.pdf 239.724KB
Recall Quarterly Report
RCLQRT-20V467-8322.PDF 211.315KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V467-0127.pdf 94.166KB
Recall Quarterly Report #1, 2020-3
RCLQRT-20V467-4530.PDF 211.138KB
Recall Quarterly Report #2, 2020-4
RCLQRT-20V467-1336.PDF 211.233KB
Recall Quarterly Report #5, 2021-3
RCLQRT-20V467-0209.PDF 211.536KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V467&docType=RCL
- [Replacement Part Numbers] 336-1937, 3361937A, 336-1937A, 3371053, 337-1053, 4L3411000AA, 4L34-11000-AA, 5L3411000AA, 5L34-11000-AA, 5L34AA, 5L34-AA, 5L3Z11002A, 5L3Z-11002-A, 5R3Z11002A, 5R3Z-11002-A, 6646, 6C3T11000BA, 6C3T-11000-BA, 6C3TBA, 6C3T-BA, 6C3Z11002BA, 6C3Z-11002-BA, 6L3411000CA, 6L34-11000-CA, 6L34CA, 6L34-CA, 6L3Z11002CA, 6L3Z-11002-CA, 6L3Z11V002CRM1, 6L3Z-11V002-CRM1, 6R3T11000CA, 6R3T-11000-CA, 6R3Z11002A, 6R3Z-11002-A, 6R3Z11V002ARM, 6R3Z-11V002-ARM, 7L1411000AA
- [Additional Part Numbers] 7L14-11000-AA, 7L14AA, 7L14-AA, 7L1Z11002A, 7L1Z-11002-A, 9L3411000AB, 9L34-11000-AB, 9L3Z11002A, 9L3Z-11002-A, 9L3Z11002ABRM, 9L3Z-11002-ABRM, DU2Z11V002CRM, DU2Z-11V002-CRM, F81U11000AA, F81U-11000-AA, F81U11000AB, F81U-11000-AB, F81U11000AC, F81U-11000-AC, F81U11000AD, F81U-11000-AD, F81U11000AE, F81U-11000-AE, F81UAA, F81U-AA, F81UAB, F81U-AB, F81UAC, F81U-AC, F81UAD, F81U-AD, F81UAE, F81U-AE, F81Z11000AC, F81Z-11000-AC, F81Z11002AA
- [ISO 9001 & IATF 16949 Certified] Our factories are ISO 9001 and IATF 16954 certified, ensuring that we maintain the highest level of quality management in our manufacturing process. Our certifications provide you with the assurance that you're receiving a reliable and stable product
- [Professional Testing] Every product we sell is subjected to rigorous quality control testing using professional equipment from DV Canada. This ensures that every product you receive from us is of the highest quality
- [Free Replacement for One Year] Our commitment to our customers doesn't end when you make a purchase. We value your experience with our products, and that's why we offer a free one-year replacement warranty. If you have any issues with your purchase, we will stand by you to ensure your satisfaction
- Replacement Part Numbers: 4L34-11000-AA, 5L3411000AA, 5L34-11000-AA, 5L34AA, 5L34-AA, 5L3Z11002A, 5L3Z-11002-A, 5R3Z11002A, 5R3Z-11002-A, 6C3T11000BA, 6C3T-11000-BA, 6C3TBA, 6C3T-BA, 6C3Z11002BA, 6C3Z-11002-BA, 6L3411000CA, 6L34-11000-CA, 6L34CA, 6L34-CA, 6L3Z11002CA, 6L3Z-11002-CA, 6L3Z11V002CRM1, 6L3Z-11V002-CRM1, 6R3T11000CA, 6R3T-11000-CA, 6R3Z11002A, 6R3Z-11002-A, 6R3Z11V002ARM, 6R3Z-11V002-ARM, 7L1411000AA, 7L14-11000-AA, 7L14AA, 7L14-AA, 7L1Z11002A, 7L1Z-11002-A, 9L3411000AB
- Condition: Remanufactured in the USA; Unit Type: PMGR; Unit Series: Noseless; Voltage: 12V; kW: 1.4; Rotation: CW; Tooth Count: 12; Overall Length: 217mm; Mounting Hardware Included: No; Mounting Type: Flange; Number of Mounting Holes: 3; Number of Terminals: 3; Unit Finish: Same as OE; Number of Pieces: 1; Country of Origin: US; Notes: Noseless Design
- Compatible With Ford Expedition Eddie Bauer, XLT 5.4L 2000-06; F-150 XL, XLT 4.6L 1999-06; F-150 Lariat, XL 5.4L 1999-06; F-150 XLT 5.4L 1999-08 - See the Description for more Applications
- One Year Hassle Free Guarantee
- Additional Part Numbers: 9L34-11000-AB, 9L3Z11002A, 9L3Z-11002-A, 9L3Z11002ABRM, 9L3Z-11002-ABRM, DU2Z11V002CRM, DU2Z-11V002-CRM, F81U11000AA, F81U-11000-AA, F81U11000AB, F81U-11000-AB, F81U11000AC, F81U-11000-AC, F81U11000AD, F81U-11000-AD, F81U11000AE, F81U-11000-AE, F81UAA, F81U-AA, F81UAB, F81U-AB, F81UAC, F81U-AC, F81UAD, F81U-AD, F81UAE, F81U-AE, F81Z11000AC, F81Z-11000-AC, F81Z11002AA, F81Z-11002-AA, F81Z11002AARM, F81Z-11002-AARM, F81Z11002AC, F81Z-11002-AC
- Remanufactured using consistent quality processes; not just rebuilt
- Starters have new bronze sintered and oil-impregnated armature bushings
- Solenoid contacts are new with copper terminals and plated hardware
- Performance-tested and inspected to ensure they meet your expectations for quality design and component specifications
- Mounting Flange to Pinion End at Rest-0.63 inch
- Replacement Part Numbers: 1-06646, 3361937, 336-1937, 3361937A, 336-1937A, 3371053, 337-1053, 41014043, 410-14043, 41014043R, 410-14043R, 4L3411000AA, 4L34-11000-AA, 5L3411000AA, 5L34-11000-AA, 5L34AA, 5L34-AA, 5L3Z11002A, 5L3Z-11002-A, 5R3Z11002A, 5R3Z-11002-A, 6646, 6646N, 6C3T11000BA, 6C3T-11000-BA, 6C3TBA, 6C3T-BA, 6C3Z11002BA, 6C3Z-11002-BA, 6L3411000CA, 6L34-11000-CA, 6L34CA, 6L34-CA, 6L3Z11002CA, 6L3Z-11002-CA, 6L3Z11V002CRM1, 6L3Z-11V002-CRM1, 6R3T11000CA, 6R3T-11000-CA, 6R3Z11002A
- Condition: New; Unit Type: PMGR; Unit Series: PMGR Noseless; Voltage: 12V; kW: 1.4; Rotation: CW; Tooth Count: 12; Mounting Hardware Included: No; Number of Pieces: 1; Country of Origin: CN
- Compatible With Ford Expedition Eddie Bauer, XLT 5.4L 2000-06; F-150 XL, XLT 4.6L 1999-06; F-150 Lariat, XL 5.4L 1999-06; F-150 XLT 5.4L 1999-08 - See the Description for more Applications
- One Year Hassle Free Guarantee
- Additional Part Numbers: 6R3Z-11002-A, 6R3Z11V002ARM, 6R3Z-11V002-ARM, 7L1411000AA, 7L14-11000-AA, 7L14AA, 7L14-AA, 7L1Z11002A, 7L1Z-11002-A, 9L3411000AB, 9L34-11000-AB, 9L3Z11002A, 9L3Z-11002-A, 9L3Z11002ABRM, 9L3Z-11002-ABRM, DU2Z11V002CRM, DU2Z-11V002-CRM, F81U11000AA, F81U-11000-AA, F81U11000AB, F81U-11000-AB, F81U11000AC, F81U-11000-AC, F81U11000AD, F81U-11000-AD, F81U11000AE, F81U-11000-AE, F81UAA, F81U-AA, F81UAB, F81U-AB, F81UAC, F81U-AC, F81UAD, F81U-AD
- Compatible - 2003-2007 for E-150 Base Standard Cargo Van 2-Door 4.6L 2008-2013 for E-150 Base Standard Cargo Van 3-Door 4.6L 2006 for E-150 Chateau Standard Cargo Van 2-Door 4.6L 2007 for E-150 Chateau Standard Passenger Van 3-Door 4.6L 2006 for E-150 XL Standard Cargo Van 2-Door 4.6L 2007-2013 for E-150 XL Standard Passenger Van 3-Door 4.6L 2006 for E-150 XLT Standard Cargo Van 2-Door 4.6L 2007-2013 E-1
- Replaces OEM Part Numbers - SFD0028 3221 3267 3C2411000CA 3C2Z11002CA 4R3Z11002CA 323-525 336-1170 336-1808 SFD0028 112646 6C2T-11000-BA 6C2T-11000-CA 6C2Z-11002-BA 6C2Z-11002-CA 6W1T-11000-AA 6W1Z-11002-AA 9C2T-11000-AA 9C2Z-11002-A 3267N SA-789,SA-808,SA-822,SA-838,SA-842,SA-848,SA-849,SA-912,SA-932,SA-933,SA-952,SA-988 F2VU-11000-AC,F2VU-11000-AD,F2VY-11002-A,F3LU-11000-AA,F3LY-11002-A,F4LU-11000-AA,F6VU-11000-AA,F6VZ-11002-AA,F75U-11000-AA,F75U-11000-AB,F75U-11000-AC,F75Z-11002-AA
- Function & OEM Fit - This replacement OCPTY STARTER motors are designed to match the function and appearance of the original parts, exactly OEM design to replace your defective auto parts. The OCPTY starter motor is responsible for turning the engine over during ignition and allowing everything else to happen. When you turn the ignition on, the starter motor engages and turns the engine over.
- Premium Quality Material - High quality material used on OCPTY STARTER motor,can provide high performance,Aluminum alloy shell has light weight and high specific strength.Copper Rotor can help quick start and driving the flywheel with high speed.
- Promise - Our starter motor come with a one-year warranty, If you are not satisfied with OCPTY STARTER motor or the product has any quality problem, you can simply contact us for REPLACEMENT or REFUND.
- Replacement Part Numbers: BB5T-11000-BA, BB5Z11002B, BB5Z-11002-B, BB5Z11002C, BB5Z-11002-C, M000T89182, M000T89182ZC, BB5T11000BA
- Condition: New; Unit Type: PMGR; Voltage: 12V; kW: 1.4; Rotation: CW; Tooth Count: 11; Overall Length: 208mm; Number of Mounting Holes: 2; Country of Origin: CN
- Compatible With Ford Edge SEL 2.0L 2013-18; Escape SE, Titanium 2.0L 2013-16; Escape S 2.5L 2013-17; Focus SE 2.0L 2010-16; Fusion S, SE 2.5L 2012-16 - See the Description for more Applications
- All Products Come With A One Year Hassle Free Guarantee
- See Product Description for Additional Specifications
- Brand New - Manufactured with New Premium Quality Components
- Engineered to Meet or Exceed OEM Specifications
- Compatible With Ford Expedition Eddie Bauer, XLT 5.4L 2000-06; F-150 XL, XLT 4.6L 1999-06; F-150 Lariat, XL 5.4L 1999-06; F-150 XLT 5.4L 1999-08 - See the Description for more Applications
- One Year Hassle Free Guarantee
- See Product Description for Additional Specifications
- PEAK PERFORMANCE: Compatible for Automatic transmission, this starter delivers reliable power for enhanced starting. Its high-quality build and materials ensure efficient operation, guaranteeing the reliable performance you require.
- FAST ENGINE STARTER: The DB Electrical starter is designed for fast and efficient engine ignition. It has sealed housings to prevent residue buildup, along with upgraded copper and silver contacts for enhanced performance.
- DURABILITY: This product features high-quality materials and construction, ensuring durability and longevity even in harsh conditions. The starter replacement is designed for simple and straightforward installation, reducing downtime and labor costs.
- COMPATIBILITY: The DB Electrical 410-14023 starter is compatible with/replacement for FORD: BRONCO 1992-1996, COUNTRY SQUIRE 1990-1991, CROWN VICTORIA 1990-1991, E-SERIES VANS 1992-2003, F-150 to F-350 PICKUP (1972-98) 1992-1998, MUSTANG 1992-2004, THUNDERBIRD 1989-1997
- REPLACEMENT: This starter replaces the following OEM part numbers: AC DELCO: 323-508, 336-1114, 336-1809, ARROWHEAD: 410-14023, CARGO: 111183, DELCO REMAN: 10465338, 19011928, FORD: 3C24-11000-AA, 3C2Z-11002-AA, E9SF-11000-AA, E9SF-11000-BA, E9SZ-11002-A
- Spec: Starter, Voltage: 12, Rotation: CW, Teeth: 9, Starter Type: DD
- Replaces OEM Numbers: ARROWHEAD: SFD0192, ARROWHEAD (OEM): IMI106-929, B6A-11002A, C3NF-11002-E, FAR-11001A, FAR-11002A, J & N: 410-14105, LESTER: 3115, MOTORCRAFT: SA-519, SA-519A, SA-622, REMY LIGHT DUTY: 60210
- Compatible With/Replacement For: CLUB 1956-1961, COUNTRY SEDAN 1956-1961, COUNTRY SQUIRE 1956-1961, COURIER SEDAN DELIVERY 1956-1960, CUSTOM 1957-1959, CUSTOMLINE 1956, DEL RIO WAGON 1957-1958, F-100 to F-350 PICKUP (1948-71) 1956-1961, FAIRLANE 1956-1961, GALAXIE 1959-1961, MAINLINE 1956, OLDER MODELS (PRIOR TO 1965) 1956-1961, PARK LANE WAGON 1956, RANCH WAGON 1956-1961, RANCHERO 1957-1959, SKYLINER 1956-1959, STARLINER 1960-1961
- 1-year warranty protects you after your purchase. We're confident that our products will work flawlessly once installed in your vehicle. But in a rare case that it does not, we'll replace it anytime within one year of your order. If you have a problem, we will take every step to assist you, contact us for a replacement.
- 100% New aftermarket Starter built to meet OEM specifications
- 【Premium Quality】Brand new starters manufactured under the guidelines of OE specifications and ISO Quality Standards by the professional OEM manufacturer, 100% computerized load and power testing for reliability, durability and performance
- 【Better Performance】Upgrade principal components: high-quality field coils, sealed bearings, quality brushes and bushings, all components are 100% new and 100% greased and lubricated, meet or exceed OE form, fit and function
- 【Perfect Fit】Direct replacement for a proper fit, OE-comparable mounting provisions ensure drop-in precise fitment and easy installation
- 【Amazing Price】Factory direct pricing with no middleman markup. Our mission is to supply the best starters at the best prices
- 【Great Warranty】2-Year Warranty(please carefully check and confirm the detail fitment below in the description)
Last update on 2024-06-13 / Affiliate links / Images from Amazon Product Advertising API
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