August 10, 2020 NHTSA CAMPAIGN NUMBER: 20V470000
Rear Coil Springs may Fracture
A fractured rear coil spring can affect vehicle handling. Additionally, a broken rear coil spring may separate from the vehicle and potentially become a road hazard. Either scenario can increase the risk of a crash.
NHTSA Campaign Number: 20V470
Manufacturer Ford Motor Company
Components SUSPENSION
Potential Number of Units Affected 2,965
Summary
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Corsair vehicles. There may be insufficient clearance between the rear coil springs and the rear toe link brackets possibly allowing the components to make contact, resulting in the coil springs breaking.
Remedy
Ford will notify owners, and dealers will inspect for proper clearance between the toe link bracket and coil spring. If necessary, the toe link bracket edge will be trimmed according to the service procedure and a new coil spring will be installed, free of charge. The recall began November 4, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S41.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
August 11, 2020
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 20S41
Certain 2020 Model Year Corsair
Rear Coil Spring Inspection
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Corsair | 2020 | Louisville | January 7, 2019 through October 21, 2019 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the rear coil spring may not have enough clearance with the toe link bracket. Under certain driving conditions the spring may contact the toe link bracket causing wear to the protective coating of the spring. This can reduce the full life of spring, causing possible spring fracture. If the spring fractures it may separate from the vehicle and cause a potential road hazard, increasing the risk of a crash for other vehicles.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers when parts ordering information and repair instructions will be available to support this safety recall.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
October 14, 2020
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S41 – Supplement #1
Certain 2020 Model Year Corsair Rear Coil Spring Inspection
New! REASON FOR THIS SUPPLEMENT
- Parts are now available to perform repairs
- Technical instructions updated for inspection of coil spring
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Corsair | 2020 | Louisville | January 7, 2019 through October 21, 2019 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the rear coil spring may not have enough clearance with the toe link bracket. Under certain driving conditions the spring may contact the toe link bracket causing wear to the protective coating of the spring. This can reduce the full life of spring, causing possible spring fracture. If the spring fractures it may separate from the vehicle and cause a potential road hazard, increasing the risk of a crash for other vehicles.
New! SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the clearance between rear coil spring and toe link bracket per technical instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.
NOTE: Approximately 30% of vehicles will pass inspection. If vehicle fails inspection, a rear coil spring replacement along with trimming of toe link bracket is required. Parts are now available to repair vehicles. Part W720473-S439 may have limited availability, refer to Technical Instructions on reuse of bolt until part quantity is sufficient.
New! OWNER NOTIFICATION MAILING SCHEDULE
Owners were mailed week of September 25th, 2020 advising of no parts available. Owners are expected to be mailed when part W720473-S439 is at full quantity advising parts are available for repair. Dealers should inspect / repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S41– Supplement #1
Certain 2020 Model Year Corsair
Rear Coil Spring Inspection
OASIS ACTIVATION
OASIS was activated on August 11, 2020
FSA VIN LISTS ACTIVATION
FSA VIN Lists was made available through https://web.fsavinlists.dealerconnection.com on August 11, 2020. Owner names and addresses will be available after owner mailing.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rentals are not approved for this program.
LINCOLN PICKUP AND DELIVERY
Owners of 2017 MY and newer Lincoln vehicles have the option of requesting pickup and delivery service with a Lincoln loaner (up to 2 days), from their dealership. For details, reference EFC07715, 2020 Lincoln Pickup & Delivery Updates.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
- For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
-
- Lincoln vehicles – 4 years or 50,000 miles
New! CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
-
- When entering claims, select claim type 31: Field Service Action. The FSA number 20S41 is the sub code.
-
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
- Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
-
- PM-13A Motorcraft Anti Corrosion Sealer or equivalent
-
- Program Code: 20S41
-
- Expense: OTHER
-
- Amount: Up to $2.00 per vehicle
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S41 – Supplement #1
Certain 2020 Model Year Corsair
Rear Coil Spring Inspection
INSPECTION PASS LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
| Inspect Rear Coil Spring Clearance – both sides PASS (FSA will close) | 20S41A | 0.3 Hours |
New! INSPECTION FAILS LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
| Inspect Rear Coil Spring Clearance (FSA will remain open to order required parts) | 20S41AA | 0.3 Hours |
Replace Coil Spring FWD: One Side Only
|
20S41B | 1.6 Hours |
Replace Coil Spring FWD: Both Sides
|
20S41C | 2.9 Hours |
Replace Coil Spring AWD: One Side Only
|
20S41D | 1.8 Hours |
Replace Coil Spring AWD: Both Sides
|
20S41E | 3.2 Hours |
Rear alignment check W/O Lane Departure Warning, adjust rear toe one side only
|
20S41F | 0.5 Hours |
Rear alignment check W/O Lane Departure Warning, adjust rear toe both sides
|
20S41G | 0.6 Hours |
Rear alignment check With Lane Departure Warning, adjust rear toe one side only
|
20S41H | 0.8 Hours |
Rear alignment check With Lane Departure Warning, adjust rear toe both sides
|
20S41J | 0.9 Hours |
New! PARTS REQUIREMENTS / ORDERING INFORMATION
NOTE: Vehicle can have spring replacement on just one or both sides.
Order the parts below through normal order processing channels:
| Part Number | Description | Order Quantity | Claim Quantity |
| LX6Z-5A581-A | Coil Spring Service Kit – FWD (1 required per side, 1 spring in pkg) | 1 per side | Up to 2 |
| LX6Z-5A581-B | Coil Spring Service Kit – AWD (1 required per side, 1 spring in pkg) | 1 per side | Up to 2 |
CCPZ-3B477-B  |
Spindle Nut AWD only – (1 required per side, 1 in pkg) | 1 per side | Up to 2 |
| W720678-S439 | Wheel bearing hub bolts, (4 required per side, 4 in pkg) | 4 per side | Up to 8 |
| W720118-S439 | Inboard Toe Link Bracket Bolt (1 required per side, 4 in pkg) | 1 per side | Up to 2 |
| W716883-S440 | Nut, Toe Link Bracket (1 required per side, 1 in pkg) | 1 per side | Up to 2 |
| W720036-S439 | Outboard Toe Link Bracket Bolt (1 required per side, 4 in pkg) | 1 per side | Up to 2 |
| W720607-S439 | Lower Knuckle Bolt (1 required per side, 4 in pkg) | 1 per side | Up to 2 |
| W717705-S439 | Upper Knuckle Bolt (1 required per side, 1 in pkg) | 1 per side | Up to 2 |
| W720473-S439 | Rear Caliper Bracket Bolts (2 required per side, 4 in pkg) – can be reused with Blue Loctite® or equivalent if new bolts are not available, see tech instructions | 2 per side | Up to 4 |
| PM-13A | Motorcraft Anti Corrosion Sealer | Misc. | Misc. |
To guarantee the shortest delivery time, an emergency order for parts must be placed.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION, RETURN, & SCRAPPING
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
CERTAIN 2020 MODEL YEAR CORSAIR VEHICLE— REAR COIL SPRING INSPECTION
SERVICE PROCEDURE
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts
Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
1. Position the vehicle on a hoist. Please follow the Workshop Manual (WSM) procedures in Section 100-02.
2. Inspect both rear coil springs on side of toe link bracket for any signs of contact with the toe link See Figure 1.
NOTE: This procedure is to be preformed on both rear coil springs and toe link brackets.
3. Are there any signs of contact on rear coil spring?
Yes – Does Not Pass inspection, proceed to Step 6.
No – Additional inspection required, proceed to Step 4.
4. Measure the gap between the rear coil spring and toe link bracket, to aid in getting a flat surface you can use electrical tape stretched across the coils. See Figure 2.
5. Was the measurement of the gap between the rear coil spring and toe link bracket 6 mm (1/4″ inch) or greater?
Yes – Passes inspection, gap is greater than 6mm (1/4″ inch) between coil spring and toe link bracket. Procedure is complete.
No – Does Not Pass inspection, proceed to step 6.
NOTE: If gap is less then 6mm (1/4″ inch) there may or may not be signs of toe link bracket contacting spring. Regardless of signs of damage if gap is below specification a new spring along with cutting of toe link bracket needs to be performed following technical instructions. This procedure only needs to be done on the side with gap under specification.
In some cases that is just one side, in others can be both driver and passenger sides.
6. Remove the rear coil spring(s) that failed toe link bracket gap Please follow WSM procedures in Section 204-02.
7. Place the appropriate side cut template sticker over rear toe link bolt hole aligning the cut template sticker to the inboard edge of the rear toe link bolt hole and along raised tab of toe link bracket. See Figures 3 and 4.
NOTE: Right hand (RH) shown left hand (LH) similar.
8. Using a suitable cut off wheel, remove the portion of the tow link bracket in the red area of the cut template See Figures 5 and 6.
NOTE: Right hand (RH) shown left hand (LH) similar.
9. Apply Motorcraft PM-13A to the toe link bracket edge.
10. Replace the affected rear coil spring(s). Please follow WSM procedures in Section 204-02.
NOTE: Rear Caliper Bracket Bolt W720473-S439 is currently on backorder. Per the WSM this is a one- time use bolt due to the adhesive patch applied to the bolt. Due to this backorder, Dealers may re-use this bolt by cleaning the threads and removing all residual adhesive. Apply Loctite Blue or similar to the bolt in original location of residual adhesive.
- When W720473-S39 becomes available Dealers must install a new bolt per WSM.
11. Perform vehicle Please follow WSM specifications and procedures in Section 204-00.
Ford Media Center
FORD MOTOR COMPANY ISSUES THREE SAFETY RECALLS IN NORTH AMERICA
Aug 12, 2020 | DEARBORN, Mich.
DEARBORN, Mich., Aug. 12, 2020 – Ford Motor Company is issuing three safety recalls in North America.
Safety recall for select 2015-18 Ford Edge and 2016-18 Lincoln MKX vehicles
Affected vehicles have front brake jounce hoses that could rupture. A ruptured front brake jounce hose will cause a progressive brake fluid leak. If the brake fluid reservoir is depleted below a certain level, the brake fluid warning indicator light will illuminate. The driver may experience an increase in brake pedal travel, together with a reduction in the rate of deceleration, increasing the risk of a crash.
Ford is not aware of any reports of accident or injury related to this condition. This action affects 488,594 vehicles in the U.S. and federal territories, 62,876 in Canada and 7,140 in Mexico.
Affected vehicles are as follows:
- 2015-18 Ford Edge vehicles built at Oakville Assembly Plant from June 25, 2014, to Dec. 21, 2017 and 2016-18 Lincoln MKX vehicles built there from Nov. 11, 2014, to Dec. 21, 2017
Dealers will replace the front brake jounce hoses with new hoses that have a revised braid material. The Ford reference number for this recall is 20S42.
Safety recall for select 2020 Lincoln Corsair vehicles
Affected vehicles may have insufficient clearance between the left and right rear coil springs and the toe link bracket. This may result in a condition in which the spring and bracket touch, potentially wearing away the protective coating on the coil spring. Over time, corrosion due to removal of the protective coating may reduce the full life of the spring and may result in fracture of the spring. A fractured rear coil spring may separate from the vehicle and cause a potential road hazard for traffic following behind, increasing the likelihood of a crash for other vehicles.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects 2,965 vehicles in the U.S. and federal territories, 491 in Canada and 141 in Mexico. Affected vehicles were built at Louisville Assembly Plant from Jan. 7 to Oct. 21, 2019.
Dealers will inspect the vehicles for proper clearance between the toe link bracket and rear coil spring. If needed, the toe link bracket edge will be trimmed, and a new coil spring will be installed. The Ford reference number for this recall is 20S41.
Safety recall for select 2020 Ford F-150 vehicles
Affected vehicles may have been built with an improper attachment nut used to fasten the positive battery cable (B+) to the starter motor. An improper attachment nut may not provide a secure connection to the starter or the required conductive properties. This could increase the https://media.ford.com/content/fordmedia/fna/us/en/news/2020/08/12/ford-motor-company-issues-three-safety-recalls-in-north… 1/2 8/12/2020 Ford Motor Company Issues Three Safety Recalls in North America | Ford Media Center potential for incremental heat generation during a vehicle start cycle, and electrical arcing, which could lead to a fire.
Ford is not aware of any reports of fire, accident or injury related to this condition. This action affects 431 vehicles in the U.S.
Affected vehicles were built at Kansas City Assembly Plant from June 30 to July 1, 2020.
Dealers will replace the starter motor B+ power supply attachment nut. The Ford reference number for this recall is 20S40.
2020 Lincoln Corsair Coil Spring Chronology – Ford Recall 20S41
On October 16, 2019, the Louisville Assembly Plant (LAP) discovered evidence of damage to the left rear coil spring on a 2020 Corsair. The damage removed the protective coating on the outside diameter of the coil spring. Further evaluation identified the coil spring contacting the rear subframe toe link bracket during full rebound condition. LAP issued a stop ship on October 16, 2020. Audit results conducted at LAP indicated that 65% of the affected vehicles had insufficient clearance between the coil spring and the bracket, and insufficient clearance could result in a touch condition. Vehicles included in the stop ship were repaired to ensure a minimum 6 mm clearance at full rebound condition.
November 2019 – April 2020: Ford continued to investigate the root cause and potential affected vehicle population including: measuring production vehicles to collect clearance data, checking supplier quality data to ensure the springs and rear subframe were built according to specifications, completing 3D scans of the subframe and rear floor underbody to check the installed position of the sub-frame and suspension components, and a tolerance stack up of all surrounding components (underbody, frame, and rear suspension). This study concluded that all of the required design clearances were not checked under all conditions. There were no quality issues identified with the coil spring. At this time, Ford was also studying the potential effect on vehicle operation resulting from a broken rear coil spring.
May – July 2020: Ford continued to study the possible effects of a broken rear coil spring, the likelihood of separation from the vehicle and it’s potential effect on drivers following the vehicle with a broken spring. As of July 2020, there were no field reports related to this issue.
On August 3, 2020, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is not aware of any reports of accident or injury related to this condition.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| LINCOLN | CORSAIR | 2020 |
14 Associated Documents
Recall Quarterly Report #3, 2021-2
RCLQRT-20V470-7043.PDF 211.315KB
Defect Notice 573 Report
RCLRPT-20V470-4296.PDF 214.152KB
RCLRPT-20V470-4296
Miscellaneous Document – Safety recall for select 2015-18 Ford Edge and 2016-18 Lincoln MKX vehicles
RMISC-20V470-8031.pdf 239.724KB
RMISC-20V470-8031
Recall Acknowledgement
RCAK-20V470-2673.pdf 281.998KB
RCAK-20V470-2673
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 20S41 Certain 2020 Model Year Corsair Rear Coil Spring Inspection
RCMN-20V470-7256.pdf 112.163KB
RCMN-20V470-7256
Miscellaneous Document – Coil Spring Chronology
RMISC-20V470-1507.pdf 49.116KB
RMISC-20V470-1507
Manufacturer Notices(to Dealers,etc) – October 14, 2020 SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 20S41 – Supplement #1 Certain 2020 Model Year Corsair Rear Coil Spring Inspection
RCMN-20V470-6853.pdf 800.794KB
RCMN-20V470-6853
Owner Notification Letter(Part 577)
RCONL-20V470-4991.pdf 84.719KB
RCONL-20V470-4991
ISSUED Renotification Notice
RCRN-20V470-6709.pdf 387.999KB
RCRN-20V470-6709
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-20V470-2294.pdf 206.19KB
RIONL-20V470-2294
Recall Quarterly Report #2, 2021-1
RCLQRT-20V470-5586.PDF 211.228KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V470-3876.PDF 211.125KB
RCLQRT-20V470-3876
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S41 Certain 2020 Model Year Corsair Rear Coil Spring Inspection
RCMN-20V470-1433.pdf 259.559KB
RCMN-20V470-1433
Recall Quarterly Report #4, 2021-3
RCLQRT-20V470-8181.PDF 211.422KB
RCLQRT-20V470-8181
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V470&docType=RCL
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