Water Leaking On Right Front Floor During Or After A/C Use – 2018-2020 Ford & Lincoln

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NHTSA ID Number: 10175894

Manufacturer Communication Number: TSB 20-2170

Summary

Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.

 


Ford & Lincoln
Ford & Lincoln

 


Model:

Ford

2018-2020 Expedition

2018-2020 F-150

2018-2020 F-Super Duty

Lincoln

2018-2020 Navigator

 

Summary

This article supersedes TSB 19-2345 to update the production fix date.

 

Issue: Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

  • Built on 31-Aug-2018 and through 02-Feb-2020
  • Water leak on right front floor during and/or after A/C use

NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.

 

Parts

Description Quantity Part Number
Elbow 1 4M2Z-6A614-AA
Nashua® 324A or 3M™ 3340 Foil Tape As Needed Obtain Locally
Isopropyl Alcohol Or Equivalent As Needed Obtain Locally

 

Service Procedure

 WARNING: The vehicle should be cool enough to touch before performing this procedure.

  1. Raise the vehicle and remove the right front tire.
  2. Remove the right front fender splash shield. Refer to the Workshop Manual (WSM), Section 501-02.
  3. Using needle nose pliers or equivalent, remove and discard the metal shield from the evaporator drain tube by bending the tabs away from the tube. (Figures 1-3)

Figure 1

metal shield

 

Figure 2

metal shield

 

Figure 3

metal shield

  1. Lubricate the inside of the elbow with water. Install the short end of the elbow onto the drain tube. (Figures 4-5)

Figure 4

elbow

 

Figure 5

elbow

  1. Clean the surface of the elbow, drain seal, and surrounding sheet metal with isopropyl alcohol or equivalent.
  2. Apply heat shield tape over the elbow as shown in Figure 6.

Figure 6

heat shield tape

  1. Reinstall the right front fender splash shield and right front tire and lower the vehicle. Refer to the WSM, Section 501-02.

NOTE: Make sure to inspect the carpet for dampness and/or odor and service as necessary.

 


21 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EXPEDITION 2018-2020
FORD F-150 2018-2020
FORD F-250 SD 2018-2020
FORD F-350 SD 2018-2020
FORD F-450 SD 2018-2020
FORD F-550 SD 2018-2020
LINCOLN NAVIGATOR 2018-2020

 


1 Associated Document

Manufacturer Communications

20-2170
14 May 2020

https://www.nhtsa.gov/recalls?nhtsaId=10175894

MC-10175894-0001.pdf 770.171KB

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NHTSA ID Number: 10168762

Manufacturer Communication Number: TSB 19-2345

Summary

Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away from the seal.

 

1 Associated Document

Manufacturer Communications

19-2345
18 November 2019

https://www.nhtsa.gov/recalls?nhtsaId=10168762

MC-10168762-0001.pdf 817.204KB

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Download [798.05 KB]

 


 

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