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NHTSA ID Number: 10175894
Manufacturer Communication Number: TSB 20-2170
Summary
Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.
Model:
2018-2020 Expedition
2018-2020 F-150
2018-2020 F-Super Duty
2018-2020 Navigator
Summary
This article supersedes TSB 19-2345 to update the production fix date.
Issue: Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2018-2020 F-150/Expedition/Navigator/F-Super Duty
- Built on 31-Aug-2018 and through 02-Feb-2020
- Water leak on right front floor during and/or after A/C use
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Description | Quantity | Part Number |
| Elbow | 1 | 4M2Z-6A614-AA |
| Nashua® 324A or 3M™ 3340 Foil Tape | As Needed | Obtain Locally |
| Isopropyl Alcohol Or Equivalent | As Needed | Obtain Locally |
Service Procedure
WARNING: The vehicle should be cool enough to touch before performing this procedure.
- Raise the vehicle and remove the right front tire.
- Remove the right front fender splash shield. Refer to the Workshop Manual (WSM), Section 501-02.
- Using needle nose pliers or equivalent, remove and discard the metal shield from the evaporator drain tube by bending the tabs away from the tube. (Figures 1-3)
Figure 1
Figure 2
Figure 3
- Lubricate the inside of the elbow with water. Install the short end of the elbow onto the drain tube. (Figures 4-5)
Figure 4
Figure 5
- Clean the surface of the elbow, drain seal, and surrounding sheet metal with isopropyl alcohol or equivalent.
- Apply heat shield tape over the elbow as shown in Figure 6.
Figure 6
- Reinstall the right front fender splash shield and right front tire and lower the vehicle. Refer to the WSM, Section 501-02.
NOTE: Make sure to inspect the carpet for dampness and/or odor and service as necessary.
21 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
FORD | EXPEDITION | 2018-2020 |
| FORD | F-150 | 2018-2020 |
| FORD | F-250 SD | 2018-2020 |
| FORD | F-350 SD | 2018-2020 |
| FORD | F-450 SD | 2018-2020 |
| FORD | F-550 SD | 2018-2020 |
| LINCOLN | NAVIGATOR | 2018-2020 |
1 Associated Document
Manufacturer Communications
20-2170
14 May 2020
MC-10175894-0001.pdf 770.171KB
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NHTSA ID Number: 10168762
Manufacturer Communication Number: TSB 19-2345
Summary
Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away from the seal.
1 Associated Document
Manufacturer Communications
19-2345
18 November 2019
MC-10168762-0001.pdf 817.204KB
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Bestseller No. 4
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Bestseller No. 5
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SaleBestseller No. 6
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SEOCONTENT-START
Labor Times Description Operation No. Time 2020 Escape FWD 1.5L EcoBoost: Retrieve DTCs, Check Fuel Gauge And Replace The Fuel Tank (Do Not Use With Any Other Labor Operations) 202172A 2.6 Hrs. 2020 Corsair/Escape FWD 2.0L EcoBoost: Retrieve DTCs, Check Fuel Gauge And Replace The Fuel Tank (Do Not Use With Any Other Labor Operations) 202172B 2.9 Hrs. 2020 Corsair AWD 2.0L/2.3L EcoBoost, Escape AWD 1.5L/2.0L EcoBoost: Retrieve DTCs, Check Fuel Gauge And Replace The Fuel Tank (Do Not Use With Any Other Labor Operations) 202172C 3.7 Hrs. Repair/Claim Coding Causal Part: 9002 Condition Code: 12
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