10R80 Transmission – High-Pitched Whine Noise – 2020 Ford F-150, Mustang & 2019-2020 Ranger

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NHTSA ID Number: 10179113

Manufacturer Communication Number: TSB 20-2198

Summary

This article supersedes TSB 20-2083 to update the vehicle model years affected. Some 2019-2020 Ranger and 2020 F-150/Mustang vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.

 


Ford Logo
Ford

 


This bulletin supersedes 20-2083. Reason for update: Missing or Incorrect Applications

 

Model:

Ford

2020 F-150

2020 Mustang

2019-2020 Ranger

 

Summary

This article supersedes TSB 20-2083 to update the vehicle model years affected.

 

Issue: Some 2019-2020 Ranger and 2020 F-150/Mustang vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1. “If Needed” indicates the part is not mandatory.

 

Parts

Description Quantity Part Number
Package Contains 1 Piece, 12 Pieces Required Front Support Bolts 12 JL3Z-7N134-AeBay
Front Support To Case Seal 1 HL3Z-7A248-GeBay
Package Contains 1 Piece, 3 Pieces Required Front Driveshaft CV Joint-To-Transfer Case Flange Cup Bolts And Retaining Straps (F-150 4WD) 3 7L1Z-4B496-D 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 1 Piece, 6 Pieces Required CV Joint-To-Pinion Flange Bolts And Retaining Straps (Ranger) 6 AB3Z-4B496-A
Package Contains 1 Piece, 2 Pieces Required Front Driveshaft CV Joint-To-Pinion Flange Cup Bolts And Retaining Straps (F-150 4WD) 2 7L1Z-4B496-C 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 1 Piece, 2 Pieces Required Exhaust Manifold Gasket (F-150 3.5L) 2 BL3Z-9450-A 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Exhaust Manifold Gasket (Mustang 5.0L) 1 BR3Z-5B266-A 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 1 Piece, 2 Pieces Required Exhaust Manifold Gasket (F-150 2.7L) 2 FL3Z-5C226-AeBay
Exhaust Manifold Gasket (Ranger) 1 KB3Z-6L612-AeBay
Package Contains 1 Piece, 3 Pieces Required Driveshaft To Pinion Flange Bolts (Mustang) 3 FR3Z-4B496-BeBay
Package Contains 4 Pieces, 8 Pieces Required Driveshaft Flange To Transmission Flange Bolts (Mustang) 2 N800594S101
Package Contains 4 Pieces, 4 Pieces Required Driveshaft Flange To Pinion Flange Bolts (F-150) 1 N800594S100 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 4 Pieces, 4 Pieces Required Driveshaft Flange To Transmission Flange Bolts (F150) 1 N800594S100 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 1 Piece, 4 Pieces Required Driveshaft Flange To Transmission Flange Bolts (Ranger) 4 W716344S437
Package Contains 1 Piece, 4 Pieces Required Driveshaft Flange To Pinion Flange Bolts (Ranger 2WD) 4 W710233S437
Package Contains 4 Pieces, 2 Pieces Required Driveshaft Center Bearing Bolts (F-150 With 2-Piece Driveshaft) 1 W715579S439
Package Contains 4 Pieces, 2 Pieces Required Driveshaft Center Bearing Bolts (Ranger With 2-Piece Driveshaft) 1 W714780S439 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 4 Pieces, 2 Pieces Required Driveshaft Center Bearing Bolts (Mustang With 2-Piece Driveshaft) 1 W717822S439
Package Contains 4 Pieces, 3 Pieces Required Driveshaft Flex Coupling To Transmission Flange Bolts (Mustang) 1 W719298S439
Package Contains 4 Pieces, 9 Pieces Required Transfer Case To Transmission Bolts (Ranger 4WD) 3 W500121S437
Package Contains 5 Pieces, 9 Pieces Required Transfer Case To Transmission Bolts (F-150 4WD) 2 W716375S900
Package Contains 1 Piece, 4 Pieces Required Left And Right Isolator Bolt (Ranger) 4 W500642S437
Package Contains 4 Pieces, 2 Pieces Required Transmission Mount Nuts (Ranger) 1 W520114S442
Package Contains 1 Piece, 2 Pieces Required Transmission Mount Nuts (F-150) 2 W709771S440 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 1 Piece, 4 Pieces Required Catalytic Converter Nuts (F-150 All Gasoline Engines) 4 W520514S440 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 4 Pieces, 2 Pieces Required Catalytic Converter Nuts (Mustang 5.0L) 1 W705443S900 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 4 Pieces, 3 Pieces Required Catalytic Converter Nuts (Ranger) 1 W714265S442
Package Contains 4 Pieces, 2 Pieces Required Selector Lever Cable Bracket Bolts (Ranger) 1 W700056S450B
Package Contains 4 Pieces, 2 Pieces Required Selector Lever Cable Bracket Bolts (Mustang) 1 W710726S437
Package Contains 1 Piece,

Gas Engine Requires 3 Pieces,

Diesel Engine Requires 4 Pieces

Transmission Support Isolator Bolts And Washers (F-150) 3 For Gas Engine, 4 For Diesel Engine W711140S900
Package Contains 4 Pieces, 4 Pieces Required Transmission Support Crossmember Bolts (F-150) 1 W714418S439
Package Contains 4 Pieces, 4 Pieces Required Transmission Support Crossmember Bolts (Ranger) 1 W500754S439
Package Contains 4 Pieces,

F-150 Requires 4 Pieces,

Ranger Requires 2 Pieces

Transmission Support Crossmember Nuts (F-150/Ranger) 1 W520114S442
Package Contains 4 Pieces, 8 Pieces Required Transmission Support Crossmember Nuts (Ranger) 2 W520515S442
Package Contains 1 Piece, 4 Pieces Required Transmission Support Crossmember Support Bolts (Ranger) 4 W500747S439
Package Contains 4 Pieces, 4 Pieces Required Transmission Support Insulator Bolts (F-150 Gas Engine 2WD) 1 W718353S900
Package Contains 4 Pieces, 4 Pieces Required Transmission Support Isolator Bolts (F-150 3.0L) 1 W718926S900
Package Contains 4 Pieces, 1 Piece Required Fluid Cooler Tube Bracket Bolt (F150 5.0L) 1 W715131S442
Package Contains 4 Pieces, 1 Piece Required Fluid Cooler Tube Bracket Bolt (F150 2.7L/3.5L) 1 W715798S437 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 4 Pieces, 1 Piece Required Fluid Cooler Tube Bracket Bolt (F150 3.0L/Mustang) 1 W715131S437 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 4 Pieces,

F-150 Gas Engine/Mustang 5.0L Require 4 Pieces,

F-150 3.0L/Mustang 2.3L/Ranger Require 6 Pieces

Torque Converter Nuts 1 For F-150 Gas Engine/Mustang 5.0L,

2 For F-150 3.0L/Mustang 2.3L/Ranger

W715618S437
Torque Converter Seal 1 HL3Z-7A248-AeBay
Package Contains 4 Pieces, 2 Pieces Required Stabilizer Bar Bracket Bolts (Ranger) 1 W719427S439
Package Contains 4 Pieces, 4 Pieces Required Stabilizer Bar Bracket Nuts (F150) 1 W520113S440
Package Contains 1 Piece, 2 Pieces Required Stabilizer Bar Bracket Nuts (Ranger) 2 W716936S442
Self-Adhesive Heat Shield Material (F-150) 1 FL3Z-6775-DeBay
Transmission Fluid Filter 1 L1MZ-7A098-AeBay
Auxiliary Pump Tube Seal 1 HL3Z-7G199-AeBay
Output Shaft Flange Bolt 1 HL3Z-7N134-C
Output Shaft Nut 1 HL3Z-7085-B
Output Shaft Seal (2WD) 1 HL3Z-7052-A
Output Shaft Seal (4WD) 1 HL3Z-7052-B
Package Contains 1 Piece, 2 Pieces Required Output Shaft Seals 2 HL3Z-7D019-A
Output Shaft Flange Retaining Nut (3 Lobe) (Mustang 2.3L) 1 JR3Z-00811-AeBay
Outer Output Shaft Bearing 1 HL3Z-7A415-B
Fluid Passage Sleeve 1 HL3Z-7A283-A
Inner Output Shaft Bearing 1 HL3Z-7A415-C
Engine Oil Filter (Ranger) 1 BE8Z-6731-AB 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Motorcraft® Multi-Purpose Grease Spray As Needed XL-5-A 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Motorcraft® Threadlock and Sealer (Mustang Convertible) As Needed TA-25-BeBay
Motorcraft® High Temperature 4×4 Front Axle and Wheel Bearing Grease AS Needed XG-11eBay
Motorcraft® High Temperature Nickel Anti-Seize Lubricant (Ranger) As Needed XL-2 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Motorcraft® Metal Brake Parts Cleaner (Ranger) (Compliant With Low Volatile Organic Compound Requirements As Required In Some USA States) As Needed PM-4-A 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Motorcraft® Metal Brake Parts Cleaner (Ranger) (Not Compliant With Volatile Organic Compound Requirements) As Needed PM-4-B 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Motorcraft® Yellow Prediluted Antifreeze/Coolant (F-150/Ranger) (All Markets Except Canada) As Needed VC-13DL-G 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Motorcraft® Yellow Prediluted Antifreeze/Coolant (F-150/Ranger) (Canada Only) As Needed CVC-13DL-GeBay
Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (Ranger) (All Markets Except Canada) As Needed XO-5W30Q1SP
Motorcraft® SAE 5W-30 Super Premium Motor Oil (Ranger) (Canada Only) As Needed CXO5W30-LSP6
Motorcraft® MERCON® ULV Automatic Transmission Fluid As Needed XT-12-QULV 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Motorcraft® MERCON® LV Automatic Transmission Fluid (F150 4WD) (All Markets Except Canada) As Needed XT-10-QLVC 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Motorcraft® MERCON® LV Automatic Transmission Fluid (F150 4WD) (Canada Only) As Needed CXT-10LV6
Inspect And Replace Only If Necessary
Package Contains 1 Piece Fluid Cooler O-Ring Seals (Ranger) If Needed JB3Z-7J227-AeBay
Package Contains 2 Pieces Cooler Line Seal (F-150/Mustang) If Needed 5L7Z-7D285-A 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Package Contains 2 Pieces Cooler Line Seal Ring (F150/Mustang) If Needed 5L7Z-7J324-A 10R80 Transmission – High-Pitched Whine Noise - 2020 Ford F-150, Mustang & 2019-2020 Ranger | small light
Transmission Fluid Pan Gasket If Needed HL3Z-7A191-BeBay
Auxiliary Pump Tube O-Ring If Needed HL3Z-7J227-AeBay
Main Control-To-Transmission Fluid Pump Seal If Needed HL3Z-7A248-DeBay

 

Service Procedure

  1. Isolate the high-pitched whine condition by road testing the vehicle at normal operating temperature, use the Automatic Transmission Select Shift feature to select and hold 3rd gear while driving on flat ground. The high-pitched whine noise peaks at speeds between 30-40 km/h (18-25 mph) during light acceleration and while coasting down in 3rd gear. The high-pitched whine noise goes away when in NEUTRAL.
  1. Is the high-pitched whine present?

(1). Yes – proceed to Step 3.

(2). No – this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal diagnosis.

  1. Remove the transmission. Refer to WSM, Section 307-01.
  2. Disassemble transmission, perform only the necessary steps to remove the output shaft and planetary carrier No. 4 assembly from the transmission case. Refer to WSM, Section 307-01 > Overhaul.

(1). It is only necessary to remove the following:

    • Torque converter
    • Transmission fluid auxiliary pump
    • Main control assembly
    • All 4 speed sensors (intermediate speed sensor A [ISSA], intermediate speed sensor B [ISSB], turbine shaft speed [TSS] and output shaft speed [OSS])
    • Fluid pump
    • Output shaft seal
    • Front support
    • Clutch and planetary assembly
    • Output shaft and planetary carrier No. 4 assembly
  1. Remove the inner output shaft bearing, fluid passage sleeve and outer output shaft bearing from the transmission case. It is not necessary to remove any other parts except for the bearings and passage sleeve. Refer to WSM Section 307-01 > Disassembly.
  2. Install new inner output shaft bearing, fluid passage sleeve and outer output shaft bearing into the transmission case. Refer to WSM Section 307-01 > Assembly.
  3. To reassemble, reverse the removal procedure. Refer to WSM, Section 307-01 > Overhaul.
  4. Install the transmission. Refer to WSM, Section 307-01.

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
FORD F-150 2020
FORD MUSTANG 2020
FORD RANGER 2019-2020

 


1 Associated Document

Manufacturer Communications

20-2198
25 August 2020

https://www.nhtsa.gov/recalls?nhtsaId=10179113

MC-10179113-0001.pdf 232.63KB

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NHTSA ID Number: 10172966

Manufacturer Communication Number: TSB 20-2083

Summary

Some 2020 F-150/Mustang/Ranger vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine noise coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.

 

1 Associated Document

Manufacturer Communications

20-2083
16 March 2020

https://www.nhtsa.gov/recalls?nhtsaId=10172966

MC-10172966-0001.pdf 131.427KB

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Download [128.35 KB]

 


 

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