November 12, 2019 NHTSA CAMPAIGN NUMBER: 19V808000
Daytime Running Lights May Not Dim
DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
NHTSA Campaign Number: 19V808
Manufacturer Ford Motor Company
Components EXTERIOR LIGHTING
Potential Number of Units Affected 86,296
Summary
Ford Motor Company (Ford) is recalling certain 2018-2019 F-250, F-350 and F-450 Super Duty trucks. The Daytime Running Lights (DRL) may not dim when the headlight switch is moved into the “On” position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Ford has notified owners, and dealers will reprogram the Body Control Module (BCM) software, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19C10.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if you Vehicle has a Recall
November 13, 2019
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C10
Certain 2018 – 2019 Model Year F-Superduty Vehicles with LED Headlamps
Daytime Running Lamp Function
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
|---|---|---|---|
| F-Superduty | 2018 -2019 | Kentucky | May 1, 2017 through October 8, 2019 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS COMPLIANCE RECALL
Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) 108 for Daytime Running Lamp (DRL) function, which requires the DRLs to be deactivated whenever the headlamps are on. On these vehicles the DRLs also function as parking lamps and should dim to park lamp intensity when headlamps are on. The DRLs remain activated instead of dimming to park lamp intensity resulting in higher than permitted lighting output.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to update As-Built Data in the Body Control Module using Integrated Diagnostic System (IDS) tool following the technical instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of November 25, 2019. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 19C10
Certain 2018 – 2019 Model Year Superduty Vehicles with LED headlamps
Daytime Running Lamp Function
OASIS ACTIVATION
OASIS will be activated on November 13, 2019
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on November 13, 2019. Owner names and addresses will be available by week of December 9, 2019.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
- For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
- Ford vehicles – 3 years or 36,000 miles
CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
- When entering claims, select claim type 31: Field Service Action. The FSA number 19C10 is the sub code.
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
- Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 19C10
Certain 2018 – 2019 Model Year Superduty Vehicles with LED headlamps
Daytime Running Lamp Function
LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
|---|---|---|
| Update Body Control Module As-Built Data using IDS | 19C10B | 0.3 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.
ATTACHMENT III
CERTAIN 2018-2019 MODEL YEAR F-SUPERDUTY VEHICLES WITH LED HEADLAMPS – DAYTIME RUNNING LAMP FUNCTION
OVERVIEW
Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) 108 for Daytime Running Lamp (DRL) function, which requires the DRLs to be deactivated whenever the headlamps are on. On these vehicles the DRLs also function as parking lamps and should dim to park lamp intensity when headlamps are on. The DRLs remain activated instead of dimming to park lamp intensity resulting in higher than permitted lighting output.
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to update As-Built Data in the Body Control Module using Integrated Diagnostic System (IDS) tool following the technical instructions.
SERVICE PROCEDURE
Module Reprogramming
NOTE: Reprogram appropriate vehicle modules before performing diagnostics and clear all DTCs after programming. For DTCs generated after reprogramming, follow normal diagnostic service procedures.
1. Connect a battery charger to the 12V battery.
NOTE: Make sure the IDS computer does not enter sleep mode during programming.
2. Program the Body Control Module (BCM) using As-built Data.
a.Select Module Programming, then As-Built.
b.Select BCM then follow the on screen instructions to complete the programming.
-
- When prompted: Were you directed here from another procedure such as Programmable Module Installation or Module Reprogramming to obtain part numbers? Select NO. See Figure 1A.
- When prompted: This function resets configuration data in the module back to its factory settings. Only the configuration data is changed during this process. This routine does not affect the calibration level of the module. Select Continue. See Figure 1B.
- When prompted: You have 2 options for entering As-Built data into the module, Manual or Automatic. Select Automatic. See Figure 1C.
3. Once IDS programming is complete, check and clear any DTCs.
4. Disconnect the battery charger from the 12V battery once the reprogramming has completed.
Important Information for Module Programming
NOTE: When programming or reprogramming a module, use the following basic checks to ensure programming completes without errors.
- Make sure the 12V battery is fully charged before carrying out the programming steps and connect IDS/scan tool to a power source.
- Inspect Vehicle Communication Module (VCM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
- A hardwired connection is strongly recommended.
- Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
- Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
- Follow all scan tool on-screen instructions carefully.
- Disable IDS/scan tool sleep mode, screensaver, hibernation modes.
- Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.
Recovering a module when programming has resulted in a blank module:
NEVER DELETE THE ORIGINAL SESSION!
a. Obtain the original IDS that was used when the programming error occurred during module reprogramming (MR) or programmable module installation (PMI).
b. Disconnect the VCM from the data link connector (DLC) and the IDS.
c. Reconnect the VCM to IDS and then connect to the DLC. Once reconnected, the VCM icon should appear in the corner of the IDS screen. If it does not, troubleshoot the IDS to VCM connection.
d. Locate the original vehicle session when programming failed. This should be the last session used in most cases. If not, use the session created on the date that the programming failed.
NOTE: If the original session is not listed in the previous session list, click the Recycle Bin icon at the lower right of the previous session screen. This loads any deleted sessions and allows you to look through them. Double-click the session to restore it.
e. Once the session is loaded, the failed process should resume automatically.
f. If programming does not resume automatically, proceed to the Module Programming menu and select the previously attempted process, PMI or MR.
g. Follow all on-screen prompts/instructions.
h. The last screen on the IDS may list additional steps required to complete the programming process. Make sure all applicable steps listed on the screen are followed in order.
November 2019
* * * IMPORTANT SAFETY RECALL * * *
Compliance Recall Notice 19C10 / NHTSA Recall 19V-808
2019 F-250 Ford Truck
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, reflective devices, and assoc. Equipment” for the Daytime Running Lamp function.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
| What is the issue? | On your vehicle, the Daytime Running Lamps (DRLs) do not dim when the headlamp switch is moved into the on position. |
| What is the risk? | This may result in a higher than permitted lighting output when the
headlamps are on, which may reduce the visibility of other drivers, increasing the risk of a crash. |
| What will Ford and your dealer do? | Ford Motor Company has authorized your dealer to update the Body Control Module software free of charge (parts and labor). |
| How long will it take? | The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. |
| What should you do? | Please call your dealer without delay and request a service date for Recall 19C10. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this compliance recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this compliance recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. |
| What if you no longer own this vehicle? | If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. |
| Can we assist you further? | If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Fordowner.com. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 19V-808. |
Thank you for your attention to this important matter.
Ford Customer Service Division
Noviembre de 2019
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de cumplimiento 19C10 / Campaña 19V-808 de la NHTSA
2019 F-250 Ford Truck
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.
Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple con las normas federales de seguridad de vehículos de motor (FMVSS) número 108, “Luces, dispositivos reflectantes y equipos asociados” para la función de luces de conducción diurna.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
| ¿Cuál es el problema? | Las luces de conducción diurna (DRL) de su vehículo no se atenúan cuando el interruptor de los faros se mueve a la posición de activación. |
| ¿Qué riesgo existe? | Esto se podría traducir en una potencia de salida de luz superior a la permitida cuando los faros están encendidos, lo cual podría reducir la visibilidad de otros conductores y aumentar el riesgo de choque. |
| ¿Qué medidas adoptarán Ford y su distribuidor? | Ford Motor Company ha autorizado a su distribuidor a actualizar el software del módulo de control de la carrocería, sin costo alguno (piezas y mano de obra). |
| ¿Cuánto tiempo tomará? | El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. |
| ¿Qué debe hacer? | Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la campaña 19C10. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.
Para esta campaña de conformidad Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de cumplimiento en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia de dicho aviso al arrendatario en un plazo de diez días. NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. |
| ¿Qué pasa si usted ya no es el propietario del vehículo? | Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. |
| ¿Podemos hacer algo más por usted? | Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, 8:00 am a 8:00 pm (hora local). PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com. Los representantes atienden de lunes a viernes, 8:00 am a 8:00 pm (hora local). Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Remítase la Campaña de seguridad 19V-808 de la NHTSA. |
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
11/14/2019 Ford Motor Company Issues Two Safety Recalls and a Safety Compliance Recall | Ford Media Center
https://media.ford.com/content/fordmedia/fna/us/en/news/2019/11/14/ford-motor-company-issues-two-safety-recalls-and-a-safety-compliance-recall.html 1/2
Ford Media Center
Nov 14, 2019 | DEARBORN, Mich.
FORD MOTOR COMPANY ISSUES TWO SAFETY
RECALLS AND A SAFETY COMPLIANCE RECALL
DEARBORN, Mich., Nov. 14, 2019 – Ford Motor Company is issuing two safety recalls and a safety
compliance recall in North America. Details are as follows.
Safety recall for select 2019-20 Ford F-150 vehicles for improperly secured positive batteryterminal
fastener
Ford Motor Company is issuing a safety recall for select 2019-20 Ford F-150 vehicles for a positive
battery-terminal fastener that may not be secured due to wiring eyelet adhesive on the surface
area of the terminal joint contact for the battery-monitoring sensor. An attachment that is not
secure may result in intermittent or inoperative vehicle systems, affecting instrument panel
displays, braking or steering assist, or causing the engine to stall. This condition could also create
a resistive short, increasing the potential for smoke, melting or risk of fire.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects 135,725 vehicles in the U.S. and federal territories, 30,073 in Canada, and 2,257
in Mexico.
Affected vehicles were built at Dearborn Truck Plant from July 15 to Oct. 1, 2019, and at Kansas
City Assembly Plant from June 24 to Oct. 1, 2019.
Dealers will inspect the positive battery cable joint for excess sealant adhesive. If present, dealers
will remove excess adhesive, reassemble the joint and torque the fastener to specification. The
Ford reference number for this recall is 19S40.
Safety recall for select 2016-17 Lincoln MKX vehicles with 3.7-liter engines
Ford Motor Company is issuing a safety recall for select 2016-17 Lincoln MKX vehicles with 3.7-
liter engines. In affected vehicles, the battery cable harness may have substandard clearance,
which could allow the harness to contact the transmission shifter cable bracket. Contact
between the battery cable harness and the transmission shifter cable bracket could wear through
the insulation of the cable, resulting in the cable shorting to ground, increasing the risk of
overheated or melted wiring, as well as fire.
Ford is not aware of any reports of accident or injury related to this condition. Ford is aware of
three vehicle fires potentially related to this issue.
This action affects 54,411 vehicles in the U.S. and federal territories and 5,253 in Canada.
Affected vehicles were built at Oakville Assembly Plant from Nov. 12, 2014, to Sept. 11, 2017.
Dealers will remove the four battery harness clips at the battery tray and one elbow guide, then
install a wire channel shield and protective sleeve to the battery cable harness. The Ford
reference number for this recall is 19S41.
11/14/2019 Ford Motor Company Issues Two Safety Recalls and a Safety Compliance Recall | Ford Media Center
https://media.ford.com/content/fordmedia/fna/us/en/news/2019/11/14/ford-motor-company-issues-two-safety-recalls-and-a-safety-compliance-recall.html 2/2
About Ford Motor Company
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs,
manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and
Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is
pursuing leadership positions in electrification, autonomous vehicles and mobility solutions. Ford
employs approximately 191,000 people worldwide. For more information regarding Ford, its products
and Ford Motor Credit Company, please visit corporate.ford.com.
Safety compliance recall for select 2018-19 Ford F-Series Super Duty vehicles with LED
headlamps
Ford Motor Company is issuing a safety compliance recall for select 2018-19 Ford F-Series Super
Duty vehicles with LED headlamps. Affected vehicles are equipped with high-series daytime
running lamps controlled by an incorrectly configured body control module. When the daytime
running lamps are illuminated and the master lighting switch is moved to the low-beam position,
the daytime running lamps do not revert to parking lamp intensity as required by federal motor
vehicle safety standards.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects 86,296 vehicles in the U.S. and federal territories and 14,079 in Canada.
Affected vehicles were built at Oakville Assembly Plant:
2018 Ford F-Series Super Duty vehicles built from May 1, 2017, to July 13, 2018
2019 Ford F-Series Super Duty vehicles built from March 5, 2018, to Oct. 8, 2019
Dealers will update the body control module. The Ford reference number for this recall is 19C10.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
|---|---|---|
| FORD | F-250 SD | 2018-2019 |
| FORD | F-350 SD | 2018-2019 |
| FORD | F-450 SD | 2018-2019 |
5 Associated Documents
Non-Compliance Notice 573 Report
RCLRPT-19V808-5941.PDF 214.21KB
Miscellaneous Document
RMISC-19V808-8274.pdf 363.749KB
Manufacturer Notices(to Dealers,etc) – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C10
RCMN-19V808-7019.pdf 737.314KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V808-4874.pdf 93.165KB
Recall Acknowledgement
RCAK-19V808-6330.pdf 244.149KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V808&docType=RCL
Service Information & Reprogramming
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
| IDS/FDRS | VCM, VCM II, VCMM | X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
| CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |  |
| CarDAQ-Plus | |
| CarDAQ-M | |
| VSI J2534 ECU Reprogrammer | |
| Drew Tech Mongoose Pro USB to CAN ISO9141 Interface | |
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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- 🚌USER-FRIENDLY FEATURES FOR HIGH EFFICIENCY: No fuss with complex operations! The user-friendly MaxiSysCV diagnostic tool reduces your fatigue. AutoVIN Scan allows you to check all the ECUs of the tested car in less than 1 seconds. Remote Desk Operation offers workshops a channel of controlling customers’ MaxiSys tablets for immediate technical support. Data/Shop Manager reduces the time spent on managing diagnostic files, workshop information, and more.
- 🚗POINTS FOR AFTER SERVICES: 1.About Quality: Autel MaxiSysCV is designed with advanced configuration (Android4.0 OS, Samsung Exynos 4-Core Processor, etc.) for smooth and reliable using. 2.About Warranty & Update: Within one year, Products with defectives in material or workmanship will be repaired or replaced free of charge and It’s free to update the software at regular intervals to increase MS908CV’s capabilities. 3. About Service: Autel is ready to answer any questions 7* 24 hours.
- ▶【ALL-ROUND IMMO FUNCTIONS】: Autel MaxiIM IM608 is a versatile Key Programming Diagnostic Tool with the core of comprehensive IMMO Services. You can read PIN/CS (all key lost), perform Key Learning, Remote Control Learning, Remote Control Add, etc. via Smart Mode (for guided and automated key learning ) or Expert Mode (for advanced key learning).
- ▶【OE-LEVEL CAR KEY PROGRAMMING】: Integrated Car Key Programmer XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. Included J2534 ECU Reprogrammer is for PC communication and ECU reprogramming capability. They work in combination with the IM608 to get the key programming work done in high efficiency and convenience. To check compatibility, contact MotorzoneUS@outlook.com or ask through Q/A.
- ▶【30+ SPECIAL SERVICE FUNCTIONS】 : 30+ commonly-used service functions (Oil Reset, EPB/BMS/SAS/DPF, etc.) helps quickly access to the vehicle systems for scheduled service and maintenance. Oil reset is to get the oil life reminder reset every time the oil is changed; EPB service is significant for deactivating and activating the brake control system, assisting with brake fluid control.
- ▶【VEHICLE ECU CODING】 : It’s not a difficult task to modify preprogrammed software to improve vehicle performance anymore. While performing the works like remembering settings for Start/Stop systems, activating cornering headlights with fog lights, enabling multiple functions of the comfort module, Autel IM608, featuring ECU coding, can ensure the tested car is safe on the road.
- ▶【Free Gift of Car Battery Tester AB101】: Priced at 49$, car battery tester is recommended by Scotty Kilmer and Best Reviews. It directly detects the battery data and give suggestions on whether to replace the battery. This 12v car auto battery load tester is convenient for you to know the condition of cranking and charging system. Any questions, contact MotorzoneUS@outlook.com for sure.Please noted 1-year warranty and 30-day free return fees are available for you.
- The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues. Welcom to contact MotorzoneUS@outlook.com or ask through Q&A for your specific need and to ensure the vehicle compatibility.
- The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
- MK908P, as the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, features the 10.1” 1920*1200 screen upgraded from 9.7” 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
- The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
- The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
- 【ADVANCED IN ONE KEY PROGRAMMING】Most advanced and the unique all in one key programming and diagnostic tool that combines advanced key programming, all systems diagnostics, and advanced services in one Android-based 10.1-inch touchscreen tablet.Read/write transponder data, ECU/MCU/EEPROM data (eg. 9S12 encryption chip), IC card, detect remote frequency.Please send VIN number to▲autelprofessional@hotmail.com▲ to check compatibility.
- 【IMPORTANT IMMO FUNCTIONS FOR YOUR CAR】IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc. The working range for BT communication is about 210feet (70 m)You can perform key programming and vehicle diagnosis on various vehicles conveniently, by pairing the tablet separately to each of the MaxiFlashc.
- 【20+ SPECIAL SERVICE FUNCTIONS】▲Currently, IM608 just can be used in US. Please don't switch the IP or the device will be locked! Don't take IM608 to other countries▲It can retrieve ECU information, read & erase DTCs, and view live data. The Diagnostics application can access the electronic control unit(ECU) for various vehicle control systems, including engine, transmission, antilock brake system (ABS), airbag system (SRS).
- 【OE-LEVEL CAR KEY PROGRAMMING】IM608 is equipped with XP400 key programmer and MaxiFlash ECU programmer to provide complete coverage of IMMO and programming functions. Note: Autel IM608 + APB112 + G-BOX2 can not work with XP200 Key Programmer. NOTE: APB112 is NOT universally compatible. Please send VIN number to autelprofessional@hotmail.com to check compatibility.
- 【12-month Quality assurance is available】We'll offer you a solution if you have any doubts about this product. Enjoy this absolutely RISK-FREE purchase. If you have any issue after you get the item, please CONTACT>>▲autelprofessional@hotmail.com ▲, you can get a quick response.
- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- Small size, easy to carry and convenient for us
- One year warranty
- 【ADVANCED ECU PROGRAMMING】 This pro-level scan tool features Autel’s Powerful Complete Diagnostic System with easy-to-go workflow of ECU Coding: / for customer individual customization of the car (to improve vehicle performance, or stimulate high-end car functions); / for the configuration alteration (when a component is replaced); / and for multiple car systems’ recognition of each other etc. , with optimal efficiency.
- 【36+ SERVICE FUNCTIONS】This OE-Level diagnostic scanner offers more than 36 service functions as Oil Reset, Injector Coding, EPB, TPMS, BMS, Brake Bleed, DPF, Immo Keys, SAS, Suspension, Throttle etc. It also gains full access of all available vehicle modules to Retrieve ECU information, Read & Erase DTCs, and View Live Data of each parameter item, with Bi-Directional Control (Active Test) to check the operating conditions of various car systems and components.
- 【J2534 PROGRAMMING】Autel MaxiSys Elite features J2534 ECU Programming for BMW & Benz, to access, update, replace and program the existing software/firmware in ECUs, without the need of a dealer-only tool, to troubleshoot and deal with complex vehicle problems like Driveability, Fuel Efficiency, Power Loss, Fault Codes, and Durability of mechanical parts etc. , with easy step-by-step instructions. This ultimate Autel scanner is made for perfection.
- 【DISCOVER OUR 24/7】2 years FREE software update + 1 year . This diagnostic tool is backed by Autel’s professional tech team and service team, to offer the top quality product and service in the industry. Autel MaxiSys Elite comes a way in easing up and increasing efficiency in your professional diagnostics from all the features mentioned above. The returns are a . *The tool is only available to sell in the U. S. Region.
- 【STATE-OF-THE-ART HARDWARE】This Android 4. 4. 4 KitKat OS-based, tablet-style diagnostic scanner incorporates the world’s fastest mobile processor NVIDIA’s Tegra 4, with internal 2GB RAM (32GB SSD), for boosted performance (boot-up time < 20 sec). Also, Elite comes with a visually stunning sharp Retina display of 9. 7”, with an 8. 0-megapixel rear camera with flashlight and auto focus. This scan tool is bound to work as fast and effective as possible.
- 【Advanced IMMO & Key Programming】Autel IM608 is a perfect choice for auto technicians and locksmiths to encrypt keys, add keys, change keys, and generate keys. The Smart Mode and Expert Mode in IMMO app offer you guided and advanced Key Learning to choose. The Autel scanner can also read/write various key chips helping perform complete key programming quickly. 🔥Note: IM608 just can be used in the US. Don’t take it to other countries or change the IP.
- 【ECU Coding & Active Test】Active Test helps you accurately figure out whether a specific subsystem or component in vehicles goes well. This function may appear as Actuators, Actuator Test, or Function Tests, and the tests options vary by vehicle manufacturer and model. After repairs or replacements of vehicle parts, Autel IM608 can reprogram adaptive data for certain components of the test vehicle through ECU Coding.
- 【Reliable Key & ECU Programming Tools】 Equipped with XP400 key programmer and MaxiFlash ECU reprogrammer, this Autel scanner performs IMMO Add Key, All Key Lost and Key Learning for 3rd generation Benz. Besides convenient PC communication and ECU reprogramming capabilities from the MaxiFlash tool, it can read transponder data (including Mercedes Benz infrared smart key), clone/generate exclusive keys, etc. by working with the XP400 key programmer.
- 【Language & Wide Compatibility】When you get this Autel scanner, it only supports English. 🔥You can get the required language by providing the serial number for customer service via ▶support-amazon@autelonline.com◀. Compatible with more than 80 makes and models from the US, Asian and European, the Autel IM608 can perform OE-Level all-system diagnostics for Chrysler, Dodge, Ford, GM, Jeep, etc.
- 【12-Month Free Update & Warranty】Autel IM608 comes with a 1-year free update online to improve the apps’ capabilities by adding critical patches, new models, etc. When the 1-year update expires, it will cost $1250 per year to continue updating. A 12-month warranty gives you a guarantee for any possible quality problems. For any question, feel free to ask the customer service.
- VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces
- VXDIAG VCX Nano for GM/OPEL compatible with GDS and Tech2win software, support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online
- Fully compatible with SAE-J2534-1 & SAE-J2534-2; Quick access to vehicle data for maintenance or management reports; Support all current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- About Software: Our hardware is compatible with original software and for SPS programming online you need purchase subscription online.
- Installation Tips: Tech2win software can only be installed on 32bit computer(win7 or win10 both ok) and please attention Tech2win software can not be installed on virtual machine, need install on physica system. For any technical problem, please feel free to contact us at any time, we have engineer can assist you online.
- FORScan TESTED and RECOMMENDED USB OBD2 Adapter: with labeled MS-CAN/ HS-CAN switch, specially designed for Ford Mazda vehicles, allowing access to more modules than regular OBD2 scanners.
- Dealer-level Diagnostics: read and reset Diagnostic Trouble Codes, view real-time sensor data (PIDs) from various modules on HS-CAN & MS-CAN networks, such as Engine, Transmission, ABS, Airbag, TPMS etc.
- Customize, Program and Service: configure the as-built data of your vehicle, enable hidden features & disable existing features, and run specific tests & service procedures without having to visit a dealer. For example, program keys, disable double horn honk, turn on daytime running lights.
- Supported platforms: Windows 2000/XP/Vista/7/8/8.1/10, and Android via OTG (OTG cable not included). Baud rate up to 500 Kbps.
- Compatible with Ford, Mazda, Lincoln and Mercury cars and trucks since year 1996, including Ford F150, F250, Ranger, Fusion, Explorer, Edge, Mustang, etc. May also work with other OBD-II compliant vehicles over other software (functions depending on software).
- Wireless connection - simple plug and play configuration Upgraded support includes 802 11bgn
- High Speed USB 2 0 Connection with improved protection and faster performance
- Improved stability during engine crank with extended temperature range
- Enclosure design protects from exposure to fluids and drops
- Additional vehicle communications protocols include upcoming Global B vehicles with faster data buses SAE J2534 and ISO-22900 compliant
Last update on 2020-05-29 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-05-29 / Affiliate links / Images from Amazon Product Advertising API
