NHTSA ID Number: 10156482
Manufacturer Communication Number: TSB 19-2037
Some 2015-2019 MKC vehicles equipped with memory mirrors built on or before 16-Feb-2019 may experience a ratcheting/clicking noise from the exterior mirror(s) glass which can occur when one or more of the following actions occur: customer unlocks vehicle, memory mirrors glass position recall to previous setting or memory mirrors button activation.
5 Affected Products
This bulletin supersedes 16-2068. Reason for update: New Part/Procedure For Same Condition
This article supersedes TSB 16-2068 to update the vehicle model years, production fix date and Service Procedure.
Issue: Some 2015-2019 MKC vehicles equipped with memory mirrors built on or before 16-Feb-2019 may experience a ratcheting/clicking noise from the exterior mirror(s) glass which can occur when one or more of the following actions occur: customer unlocks vehicle, memory mirrors glass position recall to previous setting or memory mirrors button activation.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2015-2019 MKC
- Built on or before 16-Feb-2019
|Rear Door Module||2||DG9Z-14B291-WT|
- Check the vehicle build date. Was the vehicle built on 13-Apr-2017 and through 16-Feb-2019?
(1). Yes – proceed to Step 2.
(2). No – replace both rear door modules (RDMs). Refer to WSM, Section 419-10. Proceed to Step 2.
- Reprogram the driver door module (DDM) and passenger door module (PDM) using the latest software level of the appropriate Ford diagnostic scan tool.
TECHNICAL SERVICE BULLETIN
Memory Mirrors – Ratcheting/Clicking Noise From External Mirror(s)
Glass – Built On Or Before 16-Feb-2019
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
2017-2019 MKC: Reprogram The DDM And PDM (Do Not Use With Any Other
2015-2017 MKC: Replace RDM On Both (2) Rear Doors And Reprogram The
DDM And PDM (Do Not Use With Any Other Labor Operations)
Causal Part: 14B291
Condition Code: 04
05 March 2019
|Diagnostic Software||Interface Device||Complete Vehicle Diagnostics||Module Programming|
|IDS/FDRS||VCM, VCM II, VCMM||X||X||X||X|
|FJDS/FDRS||Compatible J2534 Devices
(Including VCM II and VCMM)
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
|CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool|
|VSI J2534 ECU Reprogrammer|
|Drew Tech Mongoose Pro USB to CAN ISO9141 Interface|
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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- USB vehicle-to-PC connectivity; Firmware Updatable.CE and FCC compliance for hardware.
- All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
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- Note - You can turn off anti-virus program before installing the software, make sure your computer at least 4GB.Tech2win software only installed on 32bit computer and on physical system. GDS software need install on 64bit computer and use vmware machine. (Note:Please follow the video step by step installation, don't install automatically) .
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Last update on 2022-05-14 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-14 / Affiliate links / Images from Amazon Product Advertising API
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