“This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10156484
Manufacturer Communication Number: TSB 19-2056
Summary
Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. To resolve the condition, adjust the striker position or the striker wings.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
FORD | ESCAPE | 2017-2019 |
Model:
2017-2019 Escape
Issue: Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. To resolve the condition, adjust the striker position or the striker wings.
Action: Follow the Service Procedure steps to correct this condition on vehicles that meet all of the following criteria:
- 2017-2019 Escape
- Power liftgate
Tool List
Drive | Tool Name |
1/4″ | Ratchet |
1/4″ | Torque wrench |
1/4″ | Power tool |
1/4″ | 8 mm socket |
1/4″ | Torx® T25 |
Block of wood | |
Hammer | |
Adjustable wrench | |
Trim tool | |
Vernier caliper |
Service Procedure
- Using the power function, close the liftgate with all windows up, all doors closed, heating, air conditioning and ventilation (HVAC) system off and the engine running. Does the liftgate fully cinch closed when slightly pulled up by hand?
(1). Yes – proceed to Step 2.
(2). No – proceed to Step 3.
- Adjust the striker as follows.
(1). Place a shop towel or similar material around the striker to protect the plastic trim panel.
(2). Adjust the striker gradually by placing a small block of wood or similar material on the striker and then hit the wood with a hammer to move the striker forward (into vehicle) no more than 2 mm (0.079 in.).
(3). After each striker adjustment, retest the power liftgate close function without pulling on the liftgate and inspect if the liftgate now fully cinches closed.
(4). If the liftgate still does not fully cinch closed further adjustment is required, move the striker no more than 1 mm (0.039 in) forward (into vehicle) at a time then retest and inspect for proper liftgate operation.
(5). When the liftgate fully cinches closed without assistance, no further adjustment is required and the repair is complete.
- Using the power function, close the liftgate with all windows up, all doors closed, HVAC system off and the engine running. Does the liftgate bounce back and/or the striker is not latching in the first position?
(1). Yes – inspect the liftgate for striker to latch alignment, liftgate margins and liftgate flushness. If any measurements are found to be out of specification adjust as required. Refer to Workshop Manual (WSM), Section 501-03. Proceed to Step 4.
(2). No – this article does not apply. Refer to WSM, Section 501-03 for normal diagnostics.
- Using the power function close the liftgate with all windows up, all doors closed, HVAC system off and the engine running. Does the liftgate bounce back and/or the striker is not latching in the first position?
(1). Yes – proceed to Step 5.
(2). No – the repair is complete.
- If equipped, remove the package cover. (Figure 1)
(1). Slide the package cover to the side to release from the loadspace trim panel.
(2). Lift up on the package cover to disconnect from the loadspace trim panel.
(3). Remove the package cover.
Figure 1
- Remove the luggage compartment floor covering. (Figure 2)
Figure 2
- Remove the loadspace storage compartments. (Figure 3)
(1). Remove the retainers.
(2). If equipped, disconnect the audio digital signal processing module (DSP) electrical connectors and remove the storage compartments.
Figure 3
- Position the liftgate weatherstrip aside. (Figure 4)
Figure 4
- Remove the liftgate scuff plate trim panel. (Figure 5)
(1). Remove the retainers.
(2). Remove the pin-type retainers.
(3). Release the clips and remove the liftgate scuff plate trim panel.
Figure 5
- Remove the striker bumpers by hand from the liftgate striker. (Figure 6)
Figure 6
- Using an adjustable wrench, bend the striker wings outward equally on each side until 84.5-85.0 mm (3.327-3.346 inches) is attained. If bent too wide, gradually bend each side in equally to attain this distance. (Figures 7-8)
Figure 7
Figure 8
- Install the striker bumpers to the liftgate striker.
- To install, reverse the removal procedure.
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN
Power Liftgate – Bounce Back And/Or Will Not Cinch To The
Fully Closed Position
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
Description Time
No.
2017-2019 Escape With Power Liftgate: Verify If The Power Liftgate Will Fully Cinch 192056A 0.3 Closed While Being Pulled Up On And Adjust Striker Following The Service Hrs.
Procedure (Do Not Use With Any Other Labor Operations)
2017-2019 Escape With Power Liftgate: Verify If The Power Liftgate Will Fully Cinch 192056B 1.2 Closed While Being Pulled Up On Measure And Adjust Striker And Liftgate Margins Hrs.
And Flushness Following WSM Procedure. Includes Time Measure And Adjust The
Striker Wings If Necessary (Do Not Use With Any Other Labor Operations)
2017-2019 Escape With Power Liftgate: Verify If The Power Liftgate Will Fully Cinch 192056C 0.4 While Being Pulled Up On, Measure Liftgate Margins And Flushness Following The Hrs.
WSM Procedure (No Adjustment Needed) And Adjust The Liftgate Striker Wings
Following The Service Procedure If Necessary (Do Not Use With Any Other Labor Operations)
Repair/Claim Coding
Causal Part: 54404A42 Condition Code: 07
19-2056
28 February 2019
https://www.nhtsa.gov/recalls?nhtsaId=10156484
https://static.nhtsa.gov/odi/tsbs/2019/MC-10156484-0001.pdf
- RESTORE FABRIC, CARPET & UPHOLSTERY LIKE NEW - Fabric Clean dissolves and removes dirt, odors, and stains from automotive carpets, fabrics, and upholstery with hi-sudsing, deep penetrating foaming bubbles for professional detailing results.
- INTENSE FOAMING CLEANING POWER - Foaming action floats the particles directly to the surface of the material for easy cleanup with a microfiber towel or hot water extractor.
- PROFESSIONAL GRADE FORMULA - While low-grade cleaners leave carpets feeling wet, promote mildew growth, and finish with a stiff crusty feeling, Fabric Clean is detergent free, low-moisture, and finishes with the soft feel of clean fabric.
- DESTROY ODOR-CAUSING MICROBES - Fabric Clean comes blended with the company’s patented odor elimination enzymes; the product actively destroys odor-causing microbes, eliminating foul odors at their source.
- THE GO TO BRAND IN CAR CARE - Beginners & professionals alike choose Chemical Guys, for the finest car care products, world class customer support and vast detailing knowledge; Chemical Guys is more than a brand it's a lifestyle with a worldwide following
- SIMPLIFIED SPOT and STAIN REMOVAL: Great for removing and deodorizing pet messes, embedded dirt and general stains leaving your carpets fresh
- POWERFUL SUCTION: Powerful suction to remove accidents, pet messes, spills or tough set in stains, from your carpet, upholstery, auto interior and more
- COMPACT and LIGHTWEIGHT: This small and compact footprint is 20% lighter(1), goes anywhere and fits into tight spaces
- EASY TO CLEAN: The built in hose rinse flushes the machine with water to remove any left behind dirt and debris. Removable water tanks for easy filling, emptying and cleaning
- CAPACITY: 19 oz. tank designed to handle multiple household stains with one tank
- EVERY PURCHASE SAVES PETS. BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets.Hose Length : 5'.Power Rating : 5.7 amps, Carry Handle : Yes..Power Source : Corded.
- OUR MOST POWERFUL SPOT & STAIN CLEANER. Works on carpet, stairs, upholstery, auto interiors, and more.
- REMOVE STUBBORN PET STAINS & EMBEDDED DIRT. Combines superior suction, scrubbing action and professional cleaning formula for your best cleaning results.
- PROFESSIONAL STYLE RESULTS. Powerful, portable deep cleaner removes deep down dirt and stains.
- TOOLS & FORMULA INCLUDED. Includes a Deep Stain Tool, 3" Tough Stain Tool, plus two 8 oz. trial-size Formulas.
- EVERY PURCHASE SAVES PETS. BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets.
- POWERFUL SUCTION. Remove tough pet spots and stains from carpets, upholstery, car interiors, and more.
- EXCLUSIVE SPECIALTY TOOLS: HydroRinse Self-Cleaning Hose Tool and Spraying Crevice Tool only available with model 1400B.
- PORTABLE & VERSATILE DESIGN. Lightweight to easily clean multiple surfaces throughout your home.
- LARGE TANK CAPACITY. 48 oz. tank means you can clean more between refills.
- TOUGH ON STAINS BUT GENTLE ON FABRIC - Tackles tough stains on carpet, upholstery, and vinyl. This one-step cleaner penetrates deep to remove stains and dirt from your fabric upholstery. Simply agitate with a brush to deep clean your car’s cloth and upholstery and vacuum it out.
- DESTROYS ODORS - The powerful citrus-based cleaner easily traps and removes odor-causing dirt and grease. It is earth-friendly and leaves only a pleasant citrus smell.
- HIGHLY DILUTABLE - It is ready to use out of the box to break up tough dirt and grease—even in the engine bay and wheel wells—but can also be diluted up to 8:1 with water for a more economical cleaning solution to lighter messes.
- SUITABLE FOR HOME USE - Carpet Comber also works on your home carpets and upholstery as well. This naturally-derived product is fantastic for cleaning up pet and human messes.
- RENNY DOYLE DOUBLE BLACK COLLECTION - Master-level professional detailing products from P&S. Family owned and operated for over 50 years, P&S has the detailing experience, knowledge, and customer service to ensure you can fully detail the inside and outside of your car and achieve professional results.
- StainLift Technology. Lift and remove deep down dirt, stains and odors.
- Eliminate Tough Pet Odors. Formulated with 25% more odor block technology versus our original formula.
- A Lasting Clean. Helps keep your fabric, upholstery and carpet fibers looking cleaner longer.
- Fabric-Safe Brush. Built-in, rinseable brush is specifically designed for fabrics to clean gently on tough stains without saturating.
- Clean Messes On-the-Go. Great for cars and pet messes.
- BISSELL Little Green Proheat Portable Deep Cleaner/Spot Cleaner and Car/Auto Detailer with Self-Cleaning HydroRinse Tool for Carpet and Upholstery, Blue
- EVERY PURCHASE SAVES PETS. BISSELL proudly supports BISSELL Pet Foundation and its mission to help save homeless pets.
- SPECIALIZED TOOLS. Each tool is engineered for specific messes, including the Deep Stain Tool that delivers cleaning solution deep into carpet fibers to remove tough messes.
- LIGHTWEIGHT and COMPACT DESIGN. Allows for storage in small spaces and easy transportation from one stain to the next.
- HEATWAVE TECHNOLOGY AND POWERFUL SUCTION. Loosen and remove tough spots and stains.
- POWERFUL SUCTION: Powerful suction for life size spots & stains.Care Instructions: Hand Wash
- TOOLS FOR EVERY MESS: Tools for every mess with the 7” WidePath Tool and TightSpot Tool
- PERMANENT STAIN REMOVAL: Permanently remove tough pet stains and spots* with the included Oxy Concentrate
- QUICK & PORTABLE: Quickly remove spills when they happen
- TYPES OF MESSES: Clean tough messes like mud, wine, pet messes and more from carpets and upholstery
- SUPER-POWERFUL STAIN EXTRACTOR - Lightning Fast is a super-powerful stain extractor that penetrates deep, dissolves tough stains, then emulsifies and lifts dirt and debris to the surface to restore fabric, upholstery, and carpet.
- TWO AMAZIN PRODUCTS IN ONE - Mistakes and spills happen all the time, but the stain can remain for a lifetime! Lightning Fast is boosted with strong cleaning agents that penetrate deep, dissolve stains, then emulsify and lift dirt and debris to the surface.
- TOUGH ON STAINS, GENTLE ON FABRIC - Lightning Fast works hard so you don’t have to. Simply spray, agitate, then wipe. No need for hard scrubbing and brushing to remove set in stains, dirt, grease, or grime.
- DESTROY ODORS - This cleaner is blended with odor-eliminating enzymes that destroy odors at the source, leaving behind a fresh, clean scent.
- THE GO TO BRAND IN CAR CARE - Beginners and professionals alike choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following
- TOUGH ON STAINS BUT GENTLE ON FABRIC - Tackles tough stains on carpet, upholstery, and vinyl. This one-step cleaner penetrates deep to remove stains and dirt from your fabric upholstery. Simply agitate with a brush to deep clean your car’s cloth and upholstery and vacuum it out.
- DESTROYS ODORS - The powerful citrus-based cleaner easily traps and removes odor-causing dirt and grease. It is earth-friendly and leaves only a pleasant citrus smell.
- HIGHLY DILUTABLE - It is ready to use out of the box to break up tough dirt and grease—even in the engine bay and wheel wells—but can also be diluted up to 8:1 with water for a more economical cleaning solution to lighter messes.
- SUITABLE FOR HOME USE - Carpet Comber also works on your home carpets and upholstery as well. This naturally-derived product is fantastic for cleaning up pet and human messes.
- RENNY DOYLE DOUBLE BLACK COLLECTION - Master-level professional detailing products from P&S. Family owned and operated for over 50 years, P&S has the detailing experience, knowledge, and customer service to ensure you can fully detail the inside and outside of your car and achieve professional results.
Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.