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TSB 17-0049 | POWER LIFTGATE – LIFTGATE MISALIGNMENT AND DAMAGED LEFT LIFTGATE HINGE MOUNTING AREA – BUILT ON OR BEFORE 9-AUG-2016 |
Publication Date: June 13, 2017 |
FORD: | 2013-2017 Escape |
LINCOLN: | 2015-2017 MKC |
ISSUE:
Some 2013-2017 Escape and 2015-2017 MKC vehicles with a power liftgate built on or before 9-Aug-2016 may exhibit a concern with misalignment of the liftgate due to damage that has occurred to the left liftgate hinge mounting area. This concern can be caused by repeated manual closing of the power liftgate. Updated liftgate hinges will be installed to spread the load on the rear header panel to prevent damage.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Check the vehicle build date. Was the vehicle built on or before 9-Aug-2016?
- Yes – proceed to Step 2.
- No – this article does not apply. To adjust liftgate alignment refer to Workshop Manual (WSM), Section 501-03.
- Visually inspect the left liftgate hinge mounting area on the rear header panel for deformation. Is the left liftgate hinge mounting area on the rear header panel deformed?
- Yes – proceed to Step 3.
- Remove interior pillar trim panels.
- Remove the rear grab handles. Refer to WSM, Section 501-05.
- Assemble a Porta Power tool using an offset attachment and a socket on the left liftgate hinge stud nut. Use the Porta Power tool assembly to raise the damaged area of left liftgate hinge mounting area on the rear header panel back to its original shape.
- Protect the headliner from staining and damage when using the Porta Power tool assembly.
- Remove both liftgate hinge nuts.
- Remove and discard the liftgate hinges.
- Visually inspect the rear header panel, liftgate door opening and liftgate for body and paint damage. Is any body and/or paint damage present on these surfaces?
- Yes – repair body and/or paint damaged areas identified as required. Refer to WSM, Section 501-36. Proceed to Step 12.
- No – proceed to Step 12.
- To prevent water entry, apply windshield butyl/urethane sealer around each bolt hole for the liftgate hinge studs.
- Install both new liftgate hinges and tighten hinge stud nuts to 55 Nm (41 lb-ft).
- Perform the power liftgate initialization. Refer to WSM, Section 501-03.
- To install the interior pillar trim panels, reverse the removal procedure.
Obtain Locally
Part Number | Part Description |
Windshield Butyl/Urethane Sealer |
PART NUMBER | PART NAME |
7831013 | C-Pilliar Trim Panel Left Side – MKC – See Parts Catalog For Correct Application |
7831012 | C-Pilliar Trim Panel Right Side – MKC – See Parts Catalog For Correct Application |
GJ7Z-7842900-A | Liftgate Hinge Assembly – 2 Required |
W716053-S424 | Clip – Trim Panel – As Required |
OPERATION | DESCRIPTION | TIME |
170049A | 2015-2017 MKC, 2013-2017 Escape: Inspect And Replace The Liftgate Hinges Includes Time Lower The Rear Headliner To Remove/Install Liftgate, Alignment And Initialization (Can Be Claimed With B And BT) | 2.2 Hrs. |
170049B | 2015-2017 MKC, 2013-2017 Escape: Additional Time To Paint New Hinges And Any Areas That Were Damaged By Liftgate Being Out Of Alignment Includes Time For P101 (Can Be Claimed With A And BT) | 1.0 Hr. |
BT170049 | 2015-2017 MKC, 2013-2017 Escape: Additional Time To Correct The Rear Header Panel Using A Porta Power And Any Damage Created By The Liftgate Being Out Of Alignment (Can Be Claimed With A And B) | Actual Time |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
BASIC PART NO. | CONDITION CODE |
7842900 | 16 |
17-0049
- For professional use only – not for retail sale
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- All-Weather Performance - High heat and humidity are no match for this car sealant. Enhanced moisture curing properties ensure a durable hold for interior or exterior use. Use a urethane sealer that is worlds ahead of any solvent-based solutions
- Plug Any Void –– Easily patch large cracks with confidence when using this thick auto seam sealer. This single-component panel bond compound provides superior adhesion on bare, primed, or painted metal surfaces on your vehicle or RV
- Complete Kit –– Comes with nitrile gloves and an application tip to make the process seamless This joint and seam filler set comes with everything you need and more. The sealant is compatible with any standard caulking gun
- Permanently Fill Gaps –– Don't settle for a body panel adhesive sealant that doesn't hold up. Trust in a non-shrinking, non-cracking and low odor formula that stays remarkably flexible over time. Prevent leaks and debris from infiltrating your vehicle, and promote corrosion resistance
- Primer and Paint Ready –– Get your project ready for the road in just 24 hours. Smooth out and let the quick-curing seam sealant settle in for 45 minutes. Then you're ready to prime and paint the automotive body filler for a flawless finish that blends right in
- All-Weather Performance –– High heat and humidity are no match for this car sealant. Enhanced moisture curing properties ensure a durable hold for interior or exterior use. Use a urethane sealer that is worlds ahead of any solvent-based solutions
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