Vibration/Hop – 68-112 KM/H (42-70 MPH) – Factory Trailer Hitch – 2011-2016 Ford F-Super Duty

TSB 16-0087	CREW CAB PICKUP – 8 FOOT BOX – VIBRATION/HOP – 68-112 KM/H (42-70 MPH)- FACTORY TRAILER HITCH
Publication Date: May 25, 2016

 

FORD:

2011-2016 F-Super Duty

 

ISSUE:

Some 2011-2016 F-Super Duty crew cab pickup vehicles equipped with an 8 foot box and a factory trailer hitch may exhibit a vertical vibration, often described as hopping, from 68-112 Km/h (42-70 MPH).

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

1. Does the customer describe a vibration, which may be described as hopping, at approximately 68-110 Km/h (42-70 MPH)?
   1. Yes – proceed to Step 2.
   2. No – this article does not apply. Refer to Workshop Manual (WSM), Section 100-04 for normal diagnostics.
2. Does the vehicle have a cage damper mounted to the factory trailer hitch on the driver side? (Figure 1)
   1. Yes – this article does not apply. Refer to WSM, Section 100-04 for normal diagnostics.
   2. No – proceed to Step 3.

Figure 1 – 16-0087

 

3. Remove the wiring connector on the driver side of the trailer hitch. (Figure 2)

Figure 2 – 16-0087

 

4. Locate in the driver side plate of the trailer hitch the following holes. (Figure 3)
   
   
   
   1. Clearance hole 17.6 mm (11/16″). The clearance hole will be used for the cage damper rubber pad. (Figure 3A)
   
   
   
   2. Three mounting holes 14.6 mm (9/16″). (Figure 3B)
   
   
   
   
   

    

Figure 3 – 16-0087

 

5. Mount the cage damper and install the bolts. Tighten to 63 Nm (46 lb-ft). (Figure 4)

Figure 4 – 16-0087

 

9C3Z-5D008-B	Damper Assembly
W706496-S439	Bolt (3 Req)

 

OPERATION	DESCRIPTION	TIME
160087A	2011-2016 F-Super Duty: Install Cage Damper Following The Service Procedure (Do Not Use With Any Other Labor Operations) (Do Not Use With Any Other Labor Operations Except B Or C)	0.4 Hr.
160087B	2011-2016 F-Super Duty: Extra Time To R&I Fuel Shield To Access Lifting Points (Do Not Use With Any Other Labor Operations Except A)	0.1 Hr.
160087C	2011-2016 F-Super Duty FX4: Extra Time To R&I Fuel Shield To Access Lifting Points (Do Not Use With Any Other Labor Operations Except A)	0.3 Hr.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO.	CONDITION CODE
5D008	42