22S71 Windshield Wiper Motor May Fail – 2021-2022 Ford F-150

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January 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S71 / NHTSA Recall 22V842 2021 F-150 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? Previously, your vehicle had safety recall 22S12 (NHTSA Safety Recall 22V142) completed, and the windshield wiper motor was replaced on your vehicle. The windshield wiper motor installed as part of the safety recall 22S12 may become inoperative or cause the wipers to operate erratically and needs to be replaced again. What is the risk? An inoperative windshield wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. What will Ford and your dealer do? We’ve worked closely with our suppliers to get parts for this repair produced. Despite our continued and dedicated efforts, supply-chain pressures are pushing delivery into approximately the third quarter of 2023. As soon as parts are available, we will send a letter asking you to contact your dealer to have the front windshield wiper motor replaced — free of charge. Please accept our apologies for the delay. If a concern occurs with the windshield wipers before this time, please contact your dealer for further assistance. How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? As soon as you receive the letter saying your parts are available, please contact your dealer to have your repair made. You can find a local dealer at ford.com/support, if you don’t already have one. We haven’t issued instructions to stop driving your vehicle under this safety recall. However, if you have a concern with your windshield wipers, please contact your dealer for further assistance. Your vehicle will be repaired without charge and serviced within a reasonable time. If you have any difficulty, please reach out to your local dealer’s Service Manager. You may also write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V842. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2023 Ford Motor Company 02283 22S71 PR/DTB122S711 􀀁􀀁 􀀁 1 of 2 A/1/000001/1 􀀭􀀉􀀉􀀃􀀉􀀉􀀆􀀋􀀋􀀄􀀃􀀋􀀊􀀭 771774992198 A/1/000001/1 􀀰􀀱􀀮􀀱􀀮􀀯􀀮􀀯􀀱􀀱􀀮􀀱􀀰􀀮􀀰􀀰􀀱􀀮􀀯􀀱􀀮􀀱􀀱􀀯􀀯􀀮􀀯􀀮􀀰􀀰􀀱􀀯􀀰􀀮􀀰􀀮􀀮􀀮􀀯􀀰􀀮􀀰􀀱􀀰􀀱􀀮􀀱􀀮􀀯􀀱􀀯􀀰􀀮􀀰􀀰􀀯􀀯􀀯􀀰􀀮􀀮􀀮􀀱􀀮􀀰 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 02283 22S71 PR/DTB122S711 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña 22S71 / Campaña 22V842 de la NHTSA 2021 F-150 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? En su vehículo, anteriormente se realizó la Campaña de seguridad 22S12 (Campaña de seguridad 22V142 de la NHTSA) y se reemplazó el motor del limpiaparabrisa. El motor del limpiaparabrisa instalado como parte de la Campaña de seguridad 22S12 podría dejar de funcionar o generar un funcionamiento errático de los limpiadores, y necesita ser reemplazado nuevamente. ¿Qué riesgo existe? Si el motor del limpiaparabrisa no funciona, se puede provocar una posible reducción de la visibilidad o la pérdida de la visibilidad en determinadas condiciones, lo cual aumenta el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? Hemos colaborado estrechamente con nuestros proveedores para fabricar las piezas para esta reparación. Pese a nuestros continuos y dedicados esfuerzos, la cadena de suministro está programando la entrega, probablemente, para el tercer trimestre de 2023. Tan pronto las piezas se encuentren disponibles, enviaremos una carta donde le solicitaremos que se ponga en contacto con su distribuidor a fin de reemplazar el motor del limpiaparabrisa, sin costo alguno para usted. Le pedimos que acepte nuestras disculpas por el retraso. Si se produce un problema con el limpiaparabrisa antes de esta fecha, póngase en contacto con su distribuidor para recibir asistencia adicional. ¿Cuánto tiempo tomará? El tiempo necesario para esta reparación será de menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Tan pronto reciba la carta que indica que las piezas se encuentran disponibles, póngase en contacto con su distribuidor para llevar a cabo la reparación. Puede encontrar un distribuidor local en ford.com/support, si aún no tiene uno. Para esta campaña de seguridad, no hemos emitido instrucciones de dejar de manejar el vehículo. No obstante, si tiene un problema con el limpiaparabrisa, póngase en contacto con su distribuidor para recibir asistencia adicional. Su vehículo será reparado sin costo alguno y recibirá el servicio dentro de un tiempo razonable. Si tiene alguna dificultad, comuníquese con el Gerente de Servicio de su distribuidor local. También puede escribir a Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien llamar sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar NHTSA.gov. Referencia: Campaña de seguridad 22V842 de la NHTSA. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente Enero de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 2 of 2 A/2/000001/1 © Copyright 2023 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀉􀀉􀀆􀀋􀀋􀀄􀀃􀀋􀀊􀀭 771774992198 A/2/000001/1 􀀰􀀱􀀮􀀱􀀮􀀯􀀮􀀯􀀱􀀱􀀮􀀱􀀰􀀮􀀰􀀰􀀱􀀮􀀯􀀱􀀮􀀱􀀱􀀯􀀯􀀮􀀯􀀮􀀰􀀰􀀱􀀯􀀰􀀮􀀰􀀮􀀮􀀮􀀯􀀰􀀮􀀰􀀱􀀰􀀱􀀮􀀱􀀮􀀯􀀱􀀯􀀰􀀮􀀰􀀰􀀯􀀯􀀯􀀰􀀮􀀮􀀮􀀱􀀮􀀰 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789

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January 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S71 / NHTSA Recall 22V842 2021 F-150 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, the windshield wiper motor may become inoperative, or cause the wipers to operate erratically and/or stop working. What is the risk? An inoperative wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for the replacement of the front windshield wiper motor, free of charge (parts and labor). Parts are anticipated to be available in the third quarter of 2023. As soon as parts are available, we will send a letter asking you to contact your dealer to have the front windshield wiper motor replaced — free of charge. Please accept our apologies for the delay. If a concern occurs with the windshield wipers before this time, please contact your dealer for further assistance. How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? As soon as you receive the letter saying your parts are available, please contact your dealer to have your repair made. You can find a local dealer at ford.com/support, if you don’t already have one. We haven’t issued instructions to stop driving your vehicle under this safety recall. However, if you have a concern with your windshield wipers, please contact your dealer for further assistance. Your vehicle will be repaired without charge and serviced within a reasonable time. If you have any difficulty, please reach out to your local dealer’s Service Manager. You may also write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V842. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2023 Ford Motor Company 06029 22S71 NP/DTB122S7A1 􀀁􀀁 􀀁 1 of 2 A/1/000001/1 􀀭􀀉􀀉􀀃􀀉􀀉􀀃􀀇􀀂􀀇􀀄􀀄􀀇􀀭 771771505225 A/1/000001/1 􀀱􀀱􀀱􀀱􀀱􀀰􀀮􀀱􀀰􀀰􀀰􀀱􀀱􀀮􀀮􀀮􀀰􀀱􀀰􀀯􀀯􀀯􀀰􀀰􀀯􀀮􀀮􀀯􀀯􀀰􀀰􀀯􀀰􀀮􀀯􀀰􀀮􀀱􀀰􀀰􀀱􀀮􀀮􀀰􀀮􀀮􀀱􀀮􀀮􀀱􀀱􀀮􀀰􀀮􀀱􀀮􀀰􀀰􀀮􀀯􀀮􀀯􀀮􀀮􀀯 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 06029 22S71 NP/DTB122S7A1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de campaña 22S71 / Campaña 22V842 de la NHTSA 2021 F-150 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? El motor del limpiaparabrisa de su vehículo podría dejar de funcionar o provocar un funcionamiento errático de los limpiadores y dejar de funcionar. ¿Qué riesgo existe? Si el motor del limpiador no funciona, se puede provocar una posible reducción de la visibilidad o la pérdida de la visibilidad en determinadas condiciones, lo cual aumenta el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas piezas se encuentren disponibles, Ford Motor Company le notificará mediante correo para que programe una cita de servicio con su concesionario y así realizar el reemplazo del motor del limpiaparabrisa delantero, sin costo alguno (piezas y mano de obra). Se prevé que las piezas estarán disponibles en el tercer trimestre de 2023. Tan pronto las piezas se encuentren disponibles, enviaremos una carta donde le solicitaremos que se ponga en contacto con su concesionario a fin de reemplazar el motor del limpiaparabrisa, sin costo alguno para usted. Le pedimos que acepte nuestras disculpas por el retraso. Si se produce un problema con el limpiaparabrisa antes de esta fecha, póngase en contacto con su concesionario para recibir asistencia adicional. ¿Cuánto tiempo tomará? El tiempo necesario para esta reparación será de menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su concesionario tarde un poco más. ¿Qué debe hacer? Tan pronto reciba la carta que indica que las piezas se encuentran disponibles, póngase en contacto con su distribuidor para llevar a cabo la reparación. Puede encontrar un concesionario local en ford.com/support, si aún no tiene uno. Para esta campaña de seguridad, no hemos emitido instrucciones de dejar de manejar el vehículo. No obstante, si tiene un problema con el limpiaparabrisa, póngase en contacto con su distribuidor para recibir asistencia adicional. Su vehículo será reparado sin costo alguno y recibirá el servicio dentro de un tiempo razonable. Si tiene alguna dificultad, comuníquese con el Gerente de Servicio de su distribuidor local. También puede escribir a Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien llamar sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar NHTSA.gov. Referencia: Campaña de seguridad 22V842 de la NHTSA. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente Enero de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 2 of 2 A/2/000001/1 © Copyright 2023 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀉􀀉􀀃􀀇􀀂􀀇􀀄􀀄􀀇􀀭 771771505225 A/2/000001/1 􀀱􀀱􀀱􀀱􀀱􀀰􀀮􀀱􀀰􀀰􀀰􀀱􀀱􀀮􀀮􀀮􀀰􀀱􀀰􀀯􀀯􀀯􀀰􀀰􀀯􀀮􀀮􀀯􀀯􀀰􀀰􀀯􀀰􀀮􀀯􀀰􀀮􀀱􀀰􀀰􀀱􀀮􀀮􀀰􀀮􀀮􀀱􀀮􀀮􀀱􀀱􀀮􀀰􀀮􀀱􀀮􀀰􀀰􀀮􀀯􀀮􀀯􀀮􀀮􀀯 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789

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June 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S71 / NHTSA Recall 22V842 2022 F-150 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect that relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, the windshield wiper motor may become inoperative, or cause the wipers to operate erratically and/or stop working. What is the risk? An inoperative wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. What will Ford and your dealer do? Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect and replace as required the front windshield wiper motor free of charge (parts and labor). How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? Please call your dealer without delay and request a service date for Recall 22S71. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. © Copyright 2023 Ford Motor Company M7202 22S71 PA/DTB122S711 􀀁􀀁 􀀁 1 of 4 A/1/000001/1 􀀭􀀉􀀉􀀃􀀊􀀇􀀄􀀃􀀄􀀃􀀈􀀅􀀉􀀭 771852121637 A/1/000001/1 􀀮􀀰􀀯􀀯􀀮􀀯􀀯􀀮􀀱􀀯􀀯􀀰􀀰􀀮􀀮􀀱􀀯􀀯􀀮􀀰􀀯􀀮􀀯􀀮􀀱􀀮􀀯􀀮􀀰􀀱􀀮􀀱􀀮􀀱􀀱􀀮􀀯􀀮􀀯􀀮􀀯􀀯􀀱􀀯􀀱􀀰􀀮􀀰􀀯􀀰􀀱􀀱􀀮􀀮􀀮􀀯􀀮􀀱􀀯􀀰􀀮􀀰􀀮􀀱􀀰 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for services related to wiper motor replacement. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. What if you no longer own this vehicle? If you no longer own this vehicle and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00 AM – 8:00 PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is fleet.ford.com. Representatives are available Monday through Friday: 7:00 AM – 11:00 PM and Saturday 7:00 AM – 5:00 PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V842. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2023 Ford Motor Company M7202 22S71 PA/DTB122S711 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de seguridad 22S71 / Campaña 22V842 de la NHTSA 2022 F-150 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? El motor del limpiaparabrisa de su vehículo podría dejar de funcionar o provocar un funcionamiento errático de los limpiadores y dejar de funcionar. ¿Qué riesgo existe? Si el motor del limpiador no funciona, se puede provocar una posible reducción de la visibilidad o la pérdida de la visibilidad en determinadas condiciones, lo cual aumenta el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? Las piezas para reparar su vehículo ya se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a inspeccionar y reemplazar, si fuera necesario, el motor del limpiaparabrisa, sin costo alguno (piezas y mano de obra). ¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Llame de inmediato a su distribuidor y solicite una cita de servicio para llevar a cabo la Campaña de seguridad 22S71. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Ford no ha emitido instrucciones de dejar manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. 3 of 4 A/3/000001/1 M7202 22S71 PA/DTB122S711 Junio de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 􀀁 􀀁 􀀁 © Copyright 2023 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀊􀀇􀀄􀀃􀀄􀀃􀀈􀀅􀀉􀀭 771852121637 A/3/000001/1 􀀮􀀰􀀯􀀯􀀮􀀯􀀯􀀮􀀱􀀯􀀯􀀰􀀰􀀮􀀮􀀱􀀯􀀯􀀮􀀰􀀯􀀮􀀯􀀮􀀱􀀮􀀯􀀮􀀰􀀱􀀮􀀱􀀮􀀱􀀱􀀮􀀯􀀮􀀯􀀮􀀯􀀯􀀱􀀯􀀱􀀰􀀮􀀰􀀯􀀰􀀱􀀱􀀮􀀮􀀮􀀯􀀮􀀱􀀯􀀰􀀮􀀰􀀮􀀱􀀰 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Ha pagado anteriormente por esta reparación? Si ha pagado anteriormente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Solo se otorgarán reembolsos por servicios relacionados con el reemplazo del motor del limpiador. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V842 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 M7202 22S71 PA/DTB122S711 © Copyright 2023 Ford, División de Servicio al Cliente

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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division October 4, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S71 Supplement # 2 Certain 2021-2022 Model Year F-150 Vehicles Windshield Wiper Motor Replacement REF: Safety Recall 22S71 Supplement # 1 Certain 2021-2022 Model Year F-150 Vehicles Windshield Wiper Motor Replacement New! REASON FOR THIS SUPPLEMENT • Service Action: Listed the suspect wiper motor engineering part numbers. • Technical Information: Updated technical instructions to list the suspect wiper motor engineering part numbers. AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F-150 2021 Dearborn July 21, 2020 through November 22, 2021 2022 September 14, 2021 through August 16, 2022 2021 Kansas City August 19, 2020 through December 20, 2022 2022 October 13, 2021 through August 16, 2022 2022 Rouge Electrical Center October 14, 2021 through August 16, 2022 US population of affected vehicles: 563,584. Affected vehicles are identified in OASIS and FSA VIN Lists. Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit if required. See the EXCESS STOCK RETURN details in Attachment II for more information. REASON FOR THIS SAFETY RECALL In some of the affected vehicles, the front windshield wiper motor may stop moving or not function. Windshield wipers that do not function correctly can reduce the driver’s visibility and increase the risk of a crash. New! SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. Dealers are to replace the front wiper motor. This service must be performed on all affected vehicles at no charge to the vehicle owner. NOTE: Do not perform any steps of this FSA unless a wiper motor is available. NOTE: Parts are available in limited quantities. Ó Copyright 2023 Ford Motor Company *NOTE: All motors built with an engineering part number listed below must be replaced. • ML34-17504-AA • ML34-17504-AB • ML34-17504-AC • ML34-17504-AD • ML34-17504-AE • ML34-17504-AF • ML34-17504-AG • ML34-17504-AH • ML3Z-17508-ARM OWNER NOTIFICATION MAILING SCHEDULE Owner letters stating that no repair is available were mailed the week of January 23, 2023. Owner letters stating that parts are now available will be mailed in phases starting June 19, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. New! ATTACHMENTS • Administrative Information • Labor Allowances and Parts Availability • Technical Instructions • Mobile Service Repair Assessment • Owner Notification Letters • Recall Reimbursement Plan QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Ó Copyright 2023 Ford Motor Company Administrative Information Page 1 of 3 Safety Recall 22S71 Supplement # 2 MOBILE SERVICE REPAIR ASSESSMENT LEVEL • All repairs in this program have the following assessment level.: – Light Mobile Service MOBILE REPAIR RECOMMENDATIONS • Confirm with the customer a mobile repair is feasible. • Check OASIS before going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed. • Transportation – due to the simplicity of this repair, a specialty vehicle is not required. MOBILE REPAIR ADDITIONAL INFORMATION Please ensure the technician brings the following to the mobile repair destination: • Printed Technical Instructions • Printed Repair/Work Order or any other necessary documentation as customer copy(s). o Documents could also be emailed to the customer. • Shirt/uniform and vehicle graphic with the dealership or Ford logos are recommended. MOBILE REPAIR QUESTIONS AND ASSISTANCE • For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. Work with the Dealership warranty administrator to create an SSSC contact ID#. • Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC hotline: (800) 325-5621. MOBILE REPAIR CLAIMING QUESTIONS Dealers participating in the Remote Experience Program: • Refer to Electronic Field Communication – EFC12071 2023 Remote Experience Program. OASIS ACTIVATION OASIS was activated on January 9, 2023. FSA VIN LISTS ACTIVATION FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on January 9, 2023. Owner names and addresses were made available on January 23, 2023. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. Ó Copyright 2023 Ford Motor Company Administrative Information Page 2 of 3 Safety Recall 22S71 Supplement # 2 SOLD VEHICLES • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable. • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date. • Correct other affected vehicles identified in OASIS which are brought to your dealership. • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES • Correct all affected units in your new vehicle inventory before delivery. • Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title-branded and salvaged vehicles are eligible for this recall. OWNER REFUNDS • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle. • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251. • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed. • Refunds will only be provided for the cost associated with the front wiper motor replacement. RENTAL VEHICLES Rental vehicles are not approved for this program. PICK-UP AND DELIVERY- Participating Dealers Dealers participating in the Remote Experience Program: • Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. • All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service. Ó Copyright 2023 Ford Motor Company Administrative Information Page 3 of 3 Safety Recall 22S71 Supplement # 2 ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSAs / Related Damage. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site before completing the repair. CLAIMS PREPARATION AND SUBMISSION • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number (22S71) is the subcode. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with the same claim type and subcode as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button. • Refunds: Submit refunds on a separate repair line. – Program Code: 22S71 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim. • Pickup & Delivery: o Dealers participating in the Remote Experience Program –  Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. • Mobile Repair: o Dealers participating in the Remote Experience Program –  Refer to Electronic Field Communication – EFC12071 2023 Remote Experience Program. Ó Copyright 2023 Ford Motor Company Labor Allowances and Parts Ordering Information Page 1 of 2 Safety Recall 22S71 Supplement # 2 LABOR ALLOWANCES Description Labor Operation Labor Time Remove and Replace Front Wiper Motor. 22S71B 0.7 Hours Wiper Motor does not have service part number ML34- 17504-xx. Includes time to remove LH Wiper arm and LH cowl panel grill, using a mirror – inspect part number. 22S71E 0.4 Hours PARTS REQUIREMENTS / ORDERING INFORMATION Parts are available in limited quantities. NOTE: Do not perform any steps of this FSA unless a wiper motor is available. Special Program Part Ordering: To place an order for a front wiper motor, submit a Special Program order in the DOW system. SSSC contact is not required to order K-Coded parts on this program. More information can be found in EFC 10642. Part Number Description Order Quantity Claim Quantity ML3Z-17508-E Front Wiper Motor 1 1 Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes. To guarantee the shortest delivery time, an emergency order for parts must be placed. DEALER PRICE For the latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped by all applicable local, state, and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. EXCESS STOCK RETURN The excess stock returned for credit must have been purchased from Ford Customer Service Division by Policy Procedure Bulletin 4000. Ó Copyright 2023 Ford Motor Company Labor Allowances and Parts Ordering Information Page 2 of 2 Safety Recall 22S71 Supplement # 2 REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st, 2021, all parts replaced as part of an FSA repair with a repair order open date of March 1st, 2021, or later must be inspected and signed off on the repair order by a member of your dealer fixed operations management team or an employee of the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. • All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. • Inspect the replaced parts to verify the FSA repair was completed. • If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). • This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st, 2021, or later. Any eligible FSA claims requiring parts replacement found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA parts inspection process (electronic or handwritten) is independent of other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a single Repair Order, each applicable occurrence will require individual post-repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 2 SAFETY RECALL 22S71-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 01/2023 CERTAIN 2021-2022 MODEL YEAR F-150 VEHICLES – WIPER MOTOR REPLACEMENT SERVICE PROCEDURE WARNING: Do NOT perform any of the following Field Service Actions steps UNLESS the correct windshield wiper motor part number is available for replacement. 1. Remove the windshield wiper pivot arm. Left hand side only. See Figure 1. 2212A PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 1 2 FIGURE 1 2. Remove the cowl panel grille. Left hand side only. See Figure 2. 2212B x3 1 x4 2 FIGURE 2 ATTACHMENT III PAGE 2 OF 2 SAFETY RECALL 22S71-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 01/2023 2212C PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT FIGURE 3 3. Using a mirror, look underneath the wiper motor to locate the part number. Record the engineering part number. See Figure 3. 4. Looking at the recorded part number, is the part number included in the following list? • ML34-17504-AA • ML34-17504-AB • ML34-17504-AC • ML34-17504-AD • ML34-17504-AE • ML34-17504-AF • ML34-17504-AG • ML34-17504-AH • ML3Z-17508-ARM No – Reassemble vehicle. Recall is complete. Yes – Install new wiper motor. Please follow Workshop Manual (WSM) procedures in Section 501-16. Page 1 of 2 Safety Recall 22S71 Supplement # 2 Mobile Service Repair Assessment Assessment levels have been identified to help determine the ease of performing eligible mobile service repairs for a Field Service Action (FSA) outside of the dealership service facility. Dealer Bulletin Within Attachment I of the dealer bulletin a mobile service repair assessment level(s) will be provided. These assessment levels have been determined using the amount of time, equipment and labor identified to perform the intended service action. Assessment Levels – Mobile Reprogramming – Light Mobile Service – Enhanced Mobile Service – Advanced Mobile Service – Wheel and Tire Mobile Service – Not Mobile Service Eligible Description of each level that is used to determine the overall assessment. – Mobile Reprogramming • Module Programming or similar type services • Minimum tools maybe required other than an IDS/FDRS setup • FDRS programming that requires internet connection (wi-fi or mobile hotspot) • Make sure vehicle has a charge port to ensure battery voltage is maintained during flashing of the module(s) • Repairs not greater than 1 hour in length (including time to wait for programming) Note: The location will need a charging station or wall box to maintain the 12-volt battery. – Light Mobile Service • Interior repair procedures that do not require seat, dash, or headliner removal • Under hood repairs that do not require large component removal • Exterior repairs that do not require large component/panel removal • Repairs may require standard hand tools (Access to a Technician starter kit or similar) Page 2 of 2 Compliance Recall 22S71 Supplement # 2 – Enhanced Mobile Service • A two-person process is required anytime a procedure requires work under the vehicle • Brake Inspection and Brake Repair/Replacement • Limited Suspension Component replacement (no alignment) • Under Vehicle access for limited repairs (no large component removal) • Vehicle Check Up – VCU • Pre-Delivery Inspection – PDI • Used Car Inspection/Presale Inspection • May require floor jack, jack stands, and impact tools Note: Wheel lock may be required. – Advanced Mobile Service • Fluid Exchange/Oil Change • Light Repairs • Brake Hydraulic Repairs – Wheel and Tire Mobile Service • Tire Removal from Wheel • Tire Balancing • Tire Repair Note: Specialized Mobile Service unit and equipment including Tire balancer and Tire Changer required. – Not Mobile Service Repair Eligible • Large component removal • BEV Battery Replacement • Requires a vehicle hoist – to complete the repair (more than inspection) • Required vehicle alignment • Requires significant vehicle disassembly • Repairs greater than 2-3 hours • Any repairs that require M-Time • Includes a service procedure where the vehicle owner may be distressed about the state of their vehicle Version 04-23-19 Ford Motor Company Recall Reimbursement Plan for 22S71 Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers. Regarding the specific reimbursement plan for Recall # 22S71, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to January 23, 2023. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in May 2021. The following is the text of that letter and the Plan: General Recall Reimbursement Plan (As submitted to the NHTSA) Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting the required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safety-related defects or noncompliance pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission. Reimbursement Notification Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address: Ford Motor Company P.O. Box 6251 Dearborn, MI 48121-6251 Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency. Version 04-23-19 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or • The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste), and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different from the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1). Entities Authorized to Provide Reimbursement Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted: • Claimant’s name and address • Vehicle make, model, and model year • Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size, and TIN (DOT code) • Identification of the recall number (either the Ford recall number or the NHTSA recall number) • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs, and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored, or the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in the denial of the reimbursement request. Version 04-23-19 Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-842 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : AUG 08, 2023 NHTSA Recall No. : 22V-842 Manufacturer Recall No. : 22S71 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 483,082 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2021 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Ford reviewed manufacturing and field performance history of wiper motors previously replaced under safety recall 22S12. Vehicles that may have received replacement wiper motors produced through August 7, 2022, under safety recall 22S12, have been added to the population for safety recall 22S71. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 18,822 F-150 vehicles are affected. Production Dates : JAN 08, 2020 – MAR 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-842 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2022 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. Vehicles built at Dearborn Truck Plant from May 3, 2021, through September 10, 2021, are excluded from this population as those units were built with a different wiper motor design (due to the microchip shortages at the time) that is not susceptible to this concern. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 464,260 F-150 vehicles are affected. Production Dates : MAR 23, 2021 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Windshield wiper motor may become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inoperative wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. Description of the Cause : The primary causal factors that led to inoperative or poorly performing wipers are wiper motor integrated circuit board damage due to high transient voltage spikes and poor-quality wiper motor electrical terminals. Identification of Any Warning that can Occur : Wiper operation can become erratic. Involved Components : Part 573 Safety Recall Report 22V-842 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Front Wiper Motor Component Description : Electric motor used to drive the front wipers Component Part Number : ML34-17504-A Supplier Identification : Component Manufacturer Name : Trico Componentes Sa De Cv Address : Michigan 200 Parque Industrial del Norte Matamoros Foreign States 87316 Country : Mexico Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the wiper motor inspected and replaced as required. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be September 30, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The wiper motor will be removed and a new wiper motor with a manufacturing date of August 8, 2022, or later will be installed using the standard service procedure. Identify How/When Recall Condition was Corrected in Production : Permanent corrective actions were implemented at the motor supplier manufacturing facility and the certified stock was used at the Ford production facilities starting on August 16, 2022. Part 573 Safety Recall Report 22V-842 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on 1/9/2023. Mailing of owner notification letters is expected to begin 1/9/2023 and is expected to be completed by 1/13/2023. Planned Dealer Notification Date : JAN 09, 2023 – JAN 09, 2023 Planned Owner Notification Date : JAN 09, 2023 – JAN 13, 2023 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-842 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : NOV 15, 2022 NHTSA Recall No. : 22V-842 Manufacturer Recall No. : 22S71 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 453,650 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. Vehicles built at Dearborn Truck Plant from May 3, 2021, through September 10, 2021, are excluded from this population as those units were built with a different wiper motor design (due to the microchip shortages at the time) that is not susceptible to this concern. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : MAR 23, 2021 – AUG 08, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Windshield wiper motor may become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inoperative wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. Part 573 Safety Recall Report 22V-842 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : The primary causal factors that led to inoperative or poorly performing wipers are wiper motor integrated circuit board damage due to high transient voltage spikes and poor-quality wiper motor electrical terminals. Identification of Any Warning that can Occur : Wiper operation can become erratic. Involved Components : Component Name 1 : Front Wiper Motor Component Description : Electric motor used to drive the front wipers Component Part Number : ML34-17504-A Supplier Identification : Component Manufacturer Name : Trico Componentes Sa De Cv Address : Michigan 200 Parque Industrial del Norte Matamoros Foreign States 87316 Country : Mexico Chronology : See “22S71_Chronology.pdf” attached. Part 573 Safety Recall Report 22V-842 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the wiper motor replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be September 30, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The wiper motor will be removed and a new wiper motor with a manufacturing date of August 1, 2022, or later will be installed using the standard service procedure. Identify How/When Recall Condition was Corrected in Production : Permanent corrective actions were implemented at the motor supplier manufacturing facility and the certified stock was used at the Ford production facilities starting on August 8, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on 1/3/2023. Mailing of owner notification letters is expected to begin 1/3/2023 and is expected to be completed by 1/6/2023. Planned Dealer Notification Date : JAN 03, 2023 – JAN 03, 2023 Planned Owner Notification Date : JAN 03, 2023 – JAN 06, 2023 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-842 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : DEC 23, 2022 NHTSA Recall No. : 22V-842 Manufacturer Recall No. : 22S71 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 474,561 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. Vehicles built at Dearborn Truck Plant from May 3, 2021, through September 10, 2021, are excluded from this population as those units were built with a different wiper motor design (due to the microchip shortages at the time) that is not susceptible to this concern. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 464,260 F-150 vehicles are affected. Production Dates : MAR 23, 2021 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-842 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2021 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Ford reviewed manufacturing and field performance history of wiper motors previously replaced under safety recall 22S12. Vehicles that may have received replacement wiper motors produced through August 7, 2022, under safety recall 22S12, have been added to the population for safety recall 22S71. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 10,301 F-150 vehicles are affected. Production Dates : JAN 08, 2020 – MAR 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Windshield wiper motor may become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inoperative wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. Description of the Cause : The primary causal factors that led to inoperative or poorly performing wipers are wiper motor integrated circuit board damage due to high transient voltage spikes and poor-quality wiper motor electrical terminals. Identification of Any Warning that can Occur : Wiper operation can become erratic. Involved Components : Component Name 1 : Front Wiper Motor Component Description : Electric motor used to drive the front wipers Component Part Number : ML34-17504-A Part 573 Safety Recall Report 22V-842 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Trico Componentes Sa De Cv Address : Michigan 200 Parque Industrial del Norte Matamoros Foreign States 87316 Country : Mexico Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the wiper motor replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be September 30, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The wiper motor will be removed and a new wiper motor with a manufacturing date of August 8, 2022, or later will be installed using the standard service procedure. Identify How/When Recall Condition was Corrected in Production : Permanent corrective actions were implemented at the motor supplier manufacturing facility and the certified stock was used at the Ford production facilities starting on August 16, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on 1/6/2023. Mailing of owner notification letters is expected to begin 1/9/2023 and is expected to be completed by 1/13/2023. Planned Dealer Notification Date : JAN 06, 2023 – JAN 06, 2023 Planned Owner Notification Date : JAN 09, 2023 – JAN 13, 2023 Part 573 Safety Recall Report 22V-842 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-842 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : MAY 08, 2023 NHTSA Recall No. : 22V-842 Manufacturer Recall No. : 22S71 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 474,561 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. Vehicles built at Dearborn Truck Plant from May 3, 2021, through September 10, 2021, are excluded from this population as those units were built with a different wiper motor design (due to the microchip shortages at the time) that is not susceptible to this concern. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 464,260 F-150 vehicles are affected. Production Dates : MAR 23, 2021 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-842 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2021 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Ford reviewed manufacturing and field performance history of wiper motors previously replaced under safety recall 22S12. Vehicles that may have received replacement wiper motors produced through August 7, 2022, under safety recall 22S12, have been added to the population for safety recall 22S71. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 10,301 F-150 vehicles are affected. Production Dates : JAN 08, 2020 – MAR 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Windshield wiper motor may become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inoperative wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. Description of the Cause : The primary causal factors that led to inoperative or poorly performing wipers are wiper motor integrated circuit board damage due to high transient voltage spikes and poor-quality wiper motor electrical terminals. Identification of Any Warning that can Occur : Wiper operation can become erratic. Involved Components : Component Name 1 : Front Wiper Motor Component Description : Electric motor used to drive the front wipers Component Part Number : ML34-17504-A Part 573 Safety Recall Report 22V-842 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Trico Componentes Sa De Cv Address : Michigan 200 Parque Industrial del Norte Matamoros Foreign States 87316 Country : Mexico Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the wiper motor inspected and replaced as required. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be September 30, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The wiper motor will be removed and a new wiper motor with a manufacturing date of August 8, 2022, or later will be installed using the standard service procedure. Identify How/When Recall Condition was Corrected in Production : Permanent corrective actions were implemented at the motor supplier manufacturing facility and the certified stock was used at the Ford production facilities starting on August 16, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on 1/9/2023. Mailing of owner notification letters is expected to begin 1/9/2023 and is expected to be completed by 1/13/2023. Planned Dealer Notification Date : JAN 09, 2023 – JAN 09, 2023 Part 573 Safety Recall Report 22V-842 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : JAN 09, 2023 – JAN 13, 2023 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-842 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : JAN 06, 2023 NHTSA Recall No. : 22V-842 Manufacturer Recall No. : 22S71 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 474,561 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. Vehicles built at Dearborn Truck Plant from May 3, 2021, through September 10, 2021, are excluded from this population as those units were built with a different wiper motor design (due to the microchip shortages at the time) that is not susceptible to this concern. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 464,260 F-150 vehicles are affected. Production Dates : MAR 23, 2021 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-842 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2021 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Ford reviewed manufacturing and field performance history of wiper motors previously replaced under safety recall 22S12. Vehicles that may have received replacement wiper motors produced through August 7, 2022, under safety recall 22S12, have been added to the population for safety recall 22S71. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 10,301 F-150 vehicles are affected. Production Dates : JAN 08, 2020 – MAR 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Windshield wiper motor may become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inoperative wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. Description of the Cause : The primary causal factors that led to inoperative or poorly performing wipers are wiper motor integrated circuit board damage due to high transient voltage spikes and poor-quality wiper motor electrical terminals. Identification of Any Warning that can Occur : Wiper operation can become erratic. Involved Components : Component Name 1 : Front Wiper Motor Component Description : Electric motor used to drive the front wipers Component Part Number : ML34-17504-A Part 573 Safety Recall Report 22V-842 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Trico Componentes Sa De Cv Address : Michigan 200 Parque Industrial del Norte Matamoros Foreign States 87316 Country : Mexico Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the wiper motor replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be September 30, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The wiper motor will be removed and a new wiper motor with a manufacturing date of August 8, 2022, or later will be installed using the standard service procedure. Identify How/When Recall Condition was Corrected in Production : Permanent corrective actions were implemented at the motor supplier manufacturing facility and the certified stock was used at the Ford production facilities starting on August 16, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on 1/9/2023. Mailing of owner notification letters is expected to begin 1/9/2023 and is expected to be completed by 1/13/2023. Planned Dealer Notification Date : JAN 09, 2023 – JAN 09, 2023 Planned Owner Notification Date : JAN 09, 2023 – JAN 13, 2023 Part 573 Safety Recall Report 22V-842 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-842 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : DEC 23, 2022 NHTSA Recall No. : 22V-842 Manufacturer Recall No. : 22S71 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 474,561 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. Vehicles built at Dearborn Truck Plant from May 3, 2021, through September 10, 2021, are excluded from this population as those units were built with a different wiper motor design (due to the microchip shortages at the time) that is not susceptible to this concern. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 464,260 F-150 vehicles are affected. Production Dates : MAR 23, 2021 – AUG 16, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-842 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2021-2021 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Ford reviewed manufacturing and field performance history of wiper motors previously replaced under safety recall 22S12. Vehicles that may have received replacement wiper motors produced through August 7, 2022, under safety recall 22S12, have been added to the population for safety recall 22S71. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 10,301 F-150 vehicles are affected. Production Dates : JAN 08, 2020 – MAR 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Windshield wiper motor may become inoperative. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An inoperative wiper motor has the potential for reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. Description of the Cause : The primary causal factors that led to inoperative or poorly performing wipers are wiper motor integrated circuit board damage due to high transient voltage spikes and poor-quality wiper motor electrical terminals. Identification of Any Warning that can Occur : Wiper operation can become erratic. Involved Components : Component Name 1 : Front Wiper Motor Component Description : Electric motor used to drive the front wipers Component Part Number : ML34-17504-A Part 573 Safety Recall Report 22V-842 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Trico Componentes Sa De Cv Address : Michigan 200 Parque Industrial del Norte Matamoros Foreign States 87316 Country : Mexico Chronology : Chronology is provided as an attachment. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the wiper motor replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be September 30, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The wiper motor will be removed and a new wiper motor with a manufacturing date of August 8, 2022, or later will be installed using the standard service procedure. Identify How/When Recall Condition was Corrected in Production : Permanent corrective actions were implemented at the motor supplier manufacturing facility and the certified stock was used at the Ford production facilities starting on August 16, 2022. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on 1/6/2023. Mailing of owner notification letters is expected to begin 1/9/2023 and is expected to be completed by 1/13/2023. Planned Dealer Notification Date : JAN 06, 2023 – JAN 06, 2023 Planned Owner Notification Date : JAN 09, 2023 – JAN 13, 2023 Part 573 Safety Recall Report 22V-842 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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