22S71 Windshield Wiper Motor May Fail – 2021-2022 Ford F-150

November 15, 2022 NHTSA CAMPAIGN NUMBER: 22V842000

Windshield Wiper Motor May Fail

Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.


NHTSA Campaign Number: 22V842

Manufacturer Ford Motor Company


Potential Number of Units Affected 453,650



Ford Motor Company (Ford) is recalling certain 2021-2022 F-150 vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.



Dealers will replace the front windshield wiper motor, free of charge. Owner notification letters were mailed June 30, 2023. Remedy parts are expected in the 3rd Quarter of 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S71. This recall expands previous recall number 22V-142.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Check if your Vehicle has a Recall


October 4, 2023

Safety Recall 22S71 Supplement # 2
Certain 2021-2022 Model Year F-150 Vehicles
Windshield Wiper Motor Replacement



  • Service Action: Listed the suspect wiper motor engineering part numbers.
  • Technical Information: Updated technical instructions to list the suspect wiper motor engineering part numbers.



Vehicle Model Year Assembly Plant Build Dates
F-150 2021 Dearborn July 21, 2020 through November 22, 2021
2022 September 14, 2021 through August 16, 2022
2021 Kansas City August 19, 2020 through December 20, 2022
2022 October 13, 2021 through August 16, 2022
2022 Rouge Electrical Center October 14, 2021 through August 16, 2022

US population of affected vehicles: 563,584. Affected vehicles are identified in OASIS and FSA VIN Lists.

Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit if required. See the EXCESS STOCK RETURN details in Attachment II for more information.



In some of the affected vehicles, the front windshield wiper motor may stop moving or not function. Windshield wipers that do not function correctly can reduce the driver’s visibility and increase the risk of a crash.



DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. Dealers are to replace the front wiper motor. This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: Do not perform any steps of this FSA unless a wiper motor is available.

NOTE: Parts are available in limited quantities.

*NOTE: All motors built with an engineering part number listed below must be replaced.

  • ML34-17504-AA
  • ML34-17504-AB
  • ML34-17504-AC
  • ML34-17504-AD
  • ML34-17504-AE
  • ML34-17504-AF
  • ML34-17504-AG
  • ML34-17504-AH
  • ML3Z-17508-ARM



Owner letters stating that no repair is available were mailed the week of January 23, 2023.

Owner letters stating that parts are now available will be mailed in phases starting June 19, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.


Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. 




  • All repairs in this program have the following assessment level.: – Light Mobile Service



  • Confirm with the customer a mobile repair is feasible.
  • Check OASIS before going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed.
  • Transportation – due to the simplicity of this repair, a specialty vehicle is not required.



Please ensure the technician brings the following to the mobile repair destination:

  • Printed Technical Instructions
  • Printed Repair/Work Order or any other necessary documentation as customer copy(s).
    • Documents could also be emailed to the customer.
  • Shirt/uniform and vehicle graphic with the dealership or Ford logos are recommended.


  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.



  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.



The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

TITLE BRANDED / SALVAGED VEHICLES                                         

Affected title-branded and salvaged vehicles are eligible for this recall.



  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with the front wiper motor replacement.



Rental vehicles are not approved for this program.


PICK-UP AND DELIVERY- Participating Dealers

Dealers participating in the Remote Experience Program:

  • Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details.
  • All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service.



Parts are available in limited quantities.

NOTE: Do not perform any steps of this FSA unless a wiper motor is available.  Special Program Part Ordering:

Part Number  Description Order Quantity Claim Quantity
ML3Z-17508-E Front Wiper Motor 1 1




1. Remove the windshield wiper pivot arm. Left hand side only. See Figure 1.

2. Remove the cowl panel grille. Left hand side only. See Figure 2.

3. Using a mirror, look underneath the wiper motor to locate the part number. Record the engineering part number. See Figure 3.

4. Looking at the recorded part number, is the part number included in the following list?

• ML34-17504-AA
• ML34-17504-AB
• ML34-17504-AC
• ML34-17504-AD
• ML34-17504-AE
• ML34-17504-AF
• ML34-17504-AG
• ML34-17504-AH
• ML3Z-17508-ARM

No – Reassemble vehicle. Recall is complete.

Yes – Install new wiper motor. Please follow Workshop Manual (WSM) procedures in Section 501-16.




Ford Motor Company (Ford) Recall No. 22S71 Amendment #1 Chronology


Chronology of Defect: Ford 22S71 Amendment #1

Date of Submission: December 23, 2022


March through June 2022 

On March 4, 2022, Ford approved safety recall 22S12 to address a pattern of inoperative wiper motors that could result in a reduction or loss of visibility in certain conditions. Safety recall 22S12 involved F-150 vehicles built from January 8, 2020 (Job #1) through March 22, 2021.

On April 21, 2022, Ford’s Critical Concern Review Group (CCRG) initiated an investigation to monitor the field performance of vehicles produced after March 22, 2021, based on wiper motor quality matters identified and corrected by the supplier that were not part of the original field service action scope. Through June 2022, the rate of reports remained low at 0.8-1.4 R/1000 and did not demonstrate an increasing trend.


July through October 2022

Ford continued to monitor field data and identified an increasing trend of inoperative wiper motor reports beginning in late August 2022. Additionally, Ford’s investigation identified six VOQs related to this concern within the non-recalled population. NHTSA contacted Ford on September 9, 2022, regarding the same VOQs. Ford reviewed the status of its ongoing investigation with NHTSA on September 15, 2022.

In October 2022, the CCRG investigative team completed an updated analysis of field data and found the overall report rate for the non-recalled population was approximately 2.3 R/1000, with higher rates for certain periods of production coinciding with supplier quality concerns that were not within the scope of 22S12. Weibull analysis projections were also updated in October 2022 and found the 10 year/150K miles rate is predicted to be approximately 5% for vehicles produced from March 23, 2021, through August 8, 2022.

As of October 13, 2022, Ford is aware of 1,378 warranty reports globally, received from May 6, 2021, through October 12, 2022, for inoperative or intermittently functioning windshield wiper motors on vehicles produced with the subject wiper motor from March 23, 2021, through August 8, 2022.

On November 4, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action.


Safety Recall 22S71 Amendment 1, November- December 2022

On November 17, 2022, the wiper motor supplier communicated to Ford that a break in containment occurred specific to the wiper motor electrical terminal failure mode.  Ford reviewed its own data and the supplier’s information.  Ford also reviewed the manufacturing history and field performance of wiper motors replaced under safety recall 22S12.

On December 16, 2022, Ford’s Field Review Committee reviewed the concern and approved an amendment to field action 22S71.

Ford is not aware of any reports of accident or injury related to this condition.


Safety Recall 22S12 – Wiper Motor Replacement – 2021 Ford F-150


Safety Recall 22S12 – Wiper Motor Replacement – 2021 Ford F-150


2 Affected Products


FORD F-150 2021-2022


16 Associated Documents

Chronology of Defect – 22S71

RMISC-22V842-5623.pdf 40.732KB



Defect Notice 573 Report

RCLRPT-22V842-6387.PDF 213.969KB



Recall Acknowledgement

RCAK-22V842-6773.pdf 645.181KB



Recall 573 Report – 12/23/22

RCLRPT-22V842-2197.PDF 215.261KB



Recall 573 Report – 12/23/22

RCLRPT-22V842-6007.PDF 215.261KB



Miscellaneous Document – Chronology of Defect: Ford 22S71 Amendment #1

RMISC-22V842-3322.pdf 17.38KB



Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S71 Certain 2021-2022 Model Year F-150 Vehicles Windshield Wiper Motor Replacement

RCMN-22V842-6560.pdf 1211.749KB



Recall 573 Report – 1/6/23

RCLRPT-22V842-3097.PDF 215.256KB



ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V842-9735.pdf 44.977KB



ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V842-8826.pdf 44.282KB



Recall 573 Report – 5/8/23

RCLRPT-22V842-5258.PDF 215.37KB



ISSUED Owner Notification Letter(Part 577)

RCONL-22V842-8670.pdf 51.208KB



Recall Quarterly Report #1, 2023-2

RCLQRT-22V842-7896.PDF 211.137KB



Recall 573 Report – 8/8/23

RCLRPT-22V842-9762.PDF 215.411KB



Manufacturer Notices (to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S71 Supplement # 1 Certain 2021-2022 Model Year F-150 Vehicles Windshield Wiper Motor Replacement

RCMN-22V842-2412.pdf 873.321KB



Manufacturer Notices(to Dealers,etc) – Dealer Message re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S71 Supplement # 2 Certain 2021-2022 Model Year F-150 Vehicles Windshield Wiper Motor Replacement

RCMN-22V842-9800.pdf 874.798KB



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