A-pillar Trim Panel Twisted – 2020 Ford Escape

NHTSA ID Number: 10180538

Manufacturer Communication Number: TSB 20-2250

Summary

Some 2020 Escape vehicles built on or before 23-Sep-2019 may exhibit a condition where the A-pillar trim panel appears twisted at the top of the panel. This may be due to the attachment of the A-pillar trim panel to the A-pillar bracket. To correct this condition, follow the Service Procedure steps to replace the A-pillar trim panel and the A-pillar bracket.

 


2020 Ford Escape
2020 Ford Escape

 


Model:

Ford

2020 Escape

 

Issue: Some 2020 Escape vehicles built on or before 23-Sep-2019 may exhibit a condition where the A-pillar trim panel appears twisted at the top of the panel. This may be due to the attachment of the A-pillar trim panel to the A-pillar bracket. To correct this condition, follow the Service Procedure steps to replace the A-pillar trim panel and the A-pillar bracket.

 

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet the following criteria:

 

NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.

 

Parts

Service Part Number Quantity Description
LJ6Z-7803598-AC 1 Per Affected Side Right Side A-pillar Trim Panel
LJ6Z-7803599-AC 1 Per Affected Side Left Side A-pillar Trim Panel
LJ6Z-78026A52-C 1 Per Affected Side Right Side A-pillar Bracket
LJ6Z-78026A32-C 1 Per Affected Side Left Side A-pillar Bracket

 

Service Procedure

1. Is the A-pillar trim panel twisted as shown in Figure 1?

(1). Yes – proceed to Step 2.

(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-05 for further diagnostics.

Figure 1

 

2. Remove and discard the A-pillar trim panel. Refer to WSM, Section 501-05.

3. Remove the 5 pushpins. (Figure 2)

Figure 2

 

4. Position the wiring harness/hose/airbag curtain away from A-pillar bracket.

5. Remove the 2 nuts securing the A-pillar bracket. (Figure 3)

Figure 3

 

6. Remove and discard the A-pillar bracket.

7. Install the new A-pillar bracket and tighten the 2 nuts to 5.4 Nm (48 lb-in).

8. Reattach the 5 pushpins.

9. Install the new A-pillar trim panel using the twist and pull method to properly seat the panel. (Figure 4) Refer to WSM, Section 501-05.

Figure 4

 

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD ESCAPE 2020

 


1 Associated Document

Manufacturer Communications

20-2250
21 September 2020

https://www.nhtsa.gov/recalls?nhtsaId=10180538

MC-10180538-0001.pdf 218.406KB

MC-10180538-0001

 


 

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