12B38 – Front Window Regulator Replacement – 2012 Ford F-150

May 24, 2012 TO: All U.S. Ford and Lincoln Dealers SUBJECT: DELIVERY HOLD – Customer Satisfaction Program 12B38 Certain 2012 Model Year F-150 Vehicles Equipped With One-Touch Up Power Window Feature Front Window Regulator Replacement   PROGRAM TERMS   This program will be in effect through June 28, 2013.  There is no mileage limit for this program. … Read more

Front Window Sits Above The Glass Molding After Regulator Replacement – 2011-2014 Ford F-150

2011-2014 F-150 – Front Window Sits Above The Glass Molding After Regulator Replacement Some 2011-2014 F-150 vehicles may exhibit a front window that stops opening approximately 6.35mm-9.52mm (1/4″-3/8″) above the bottom window glass molding after window regulator replacement.   This is a normal operating characteristic of the new power window regulator and motor assembly. The … Read more