Customer Satisfaction Program 20N03 – Unintended Tailgate Opening – 2015-2018 Ford F-150

NHTSA ID Number: 10174387

Manufacturer Communication Number: 20N03


This is a one-time repair program for vehicle owners that report unintended tailgate opening. Affected vehicles are eligible for this repair through April 3, 2030 or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. If a vehicle has already exceeded the mileage limit, this extended warranty coverage will last through October 31, 2020.


Customer Satisfaction Program 20N01 – Unintended Tailgate Opening – 2015-2018 Ford F-150

NHTSA ID Number: 10173000

Manufacturer Communication Number: 20N01


Extended Warranty Coverage- In the affected vehicles, if water enters into the electrical system, it could cause the tailgate to unlatch.


Unintended Exterior Mirror Movement in Wet Weather – 2013-2014 Fusion & 2013-2018 MKZ

Unintended Exterior Mirror Movement In Wet Weather Conditions – Moisture In Exterior Mirror Connector
08 November 2017

This bulletin supersedes 17-2057. Reason for update: Concern Carryover to New Model




2013-2014 Fusion


2013-2018 MKZ


This article supersedes TSB 17-2057 to update the vehicle model years and Service Procedure.

Issue: Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector.