Grinding, Whine-type Noise, Vibration and/or Gear Slippage – 2008-2011 Ford Lincoln Mercury

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NHTSA ID Number: 10204997

Manufacturer Communication Number: TSB160032

Summary

4R75E Transmission – Grinding/Whine/Vibration/Gear Slippage – Service Kit available

 


Ford Mercury Lincoln
Ford Mercury Lincoln

 


FORD:

2008-2010 E-150, E-250, E-350, F-150
2008-2011 Crown Victoria
2013-2014 E-150, E-250, E-350

LINCOLN:

2008 Mark LT
2008-2011 Town Car

MERCURY:

2008-2011 Grand Marquis

 

This article supersedes TSB 15-0179 to update the Service Labor Time Standards.

 

ISSUE:

A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

1. Connect the Ford Integrated Diagnostic System (IDS) or equivalent service tool to the data link connector (DLC). Retrieve all diagnostic trouble codes (DTCs) and record.

(1). The following DTCs may be present: P0733, P0720, P0722, P0731, P1783, P0732, P0734, P0721, P0297, P0781, P0782, P1728, P1715, P1744, P1783, P0741, P1741, P1742 and/or P1743.

2. Remove the transmission fluid pan. Refer to Workshop Manual (WSM), Section 307-01.

3. Inspect the transmission fluid pan magnet for debris.

(1). If metallic debris is present, proceed to Step 4.

(2). If little or no metallic debris is present or if blackened friction material is present, this article does not apply. Refer to WSM, Section 307-01 for normal diagnosis.

4. Install transmission fluid pan, remove transmission and disassemble. Refer to WSM, Section 307-01.

(1). If cost cap directs transmission repair, proceed to Step 5.

(2). If cost cap directs transmission replacement, proceed to Step 10.

5. Clean all internal components thoroughly. Replace any friction material which have metal pieces embedded.

6. Disassemble and clean the main control valve body. Refer to WSM, Section 307-01.

7. Assemble the transmission using the parts provided in the service kit. Be certain to perform steps to determine number 1 thrust washer thickness. Refer to WSM, Section 307-01.

(1). Service kit contains seals and gaskets for all 4R75 models. Match up all removed seals and gaskets. Some seals and gaskets in the kit will not be required for certain models. Discard any unused components.

8. Were any of the following DTCs present in Step 1: P0741, P1741, P1742, P1743?

(1). No – proceed to Step 9.

(2). Yes – replace the torque convertor and proceed to Step 10.

9. Place the torque converter assembly on the bench and drain the old fluid. Refill with fresh transmission fluid and drain again. Repeat until clean oil is present when draining.

10. Perform transmission fluid cooler back flushing and cleaning. Refer to WSM, Section 307-01.

(1). The transmission fluid cooler on Crown Victoria, Grand Marquis and Town Car vehicles cannot be flushed due to an internal thermostatic bypass valve. These vehicles require replacement of the transmission fluid cooler (A/C condenser assembly). Refer to WSM, Section 307-02.

11. Install the transmission. Refer to WSM, Section 307-01.

 

PART NUMBER PART NAME
AL3Z-7A398-C Planetary Upgrade Kit
378941-441 Nut – Converter (4 req.)
56142-S439 Exhaust Bolts – Crown Vic / Grand Mar / Town Car (4 req.)
391188-S441 Exhaust Flange Nuts – Crown Vic / Grand Mar / Town Car (4 req.)
N800594-S100 Driveshaft Fasteners – Except Econoline
N811880-100 Driveshaft Fasteners – Econoline
XL-5-A Motorcraft Multi-Purpose Grease Spray
XG-1-E1 Motorcraft Premium Long-Life Grease
XT-10-QLVC Motorcraft MERCON LV Automatic Transmission Fluid (2009-2012 MY)
XT-5-QMC Motorcraft MERCON V Automatic Transmission And Power Steering Fluid (2008 MY)
TA-25-BeBay Motorcraft Threadlock and Sealer
XL-12 Motorcraft Transfer Case Fluid
56761-S439 Bolt – Two Piece DriveshaftEconoline Center Bearing
W711116-S439 Bolt – 2008 F-150 Multi-piece Driveshaft Center Bearing
7L1Z-4B496-C Front Driveshaft Fasteners – 2009-2010 F-150 4X4 (2 req.)
7L1Z-4B496-D Front Driveshaft Fasteners – 2009-2010 F-150 4X4 (3 req.)
W716375-S900eBay Transfer Case Bolts – 2009-2010 F-150 4X4 (9 req)
E7TZ-7086-A Gasket – Transfer Case
BW7Z-19712-A A/C Condenser-Cooler – Crown Victoria/Grand Marquis/Town Car
7902 Torque Converter Assembly – See The Dealer Catalog For Proper Replacement Part
7000 Transmission Assembly – See The Dealer Catalog For Proper Replacement Part

 


31 Affected Products

Vehicles

MAKE MODEL YEAR
FORD CROWN VICTORIA 2008-2011
FORD E-150 2008-2010, 2013-2014
FORD E-250 2008-2010, 2013-2014
FORD E-350 2008-2010, 2013-2014
FORD F-150 2008-2010
LINCOLN MARK LT 2008
LINCOLN TOWN CAR 2008-2011
MERCURY GRAND MARQUIS 2008-2011

 


1 Associated Document

Manufacturer Communications

TSB 16-0032

https://www.nhtsa.gov/recalls?nhtsaId=10204997

MC-10204997-9999.pdf 109.688KB

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