CSR515 – Ford 20C19 — Rear View Camera Improper Function (NHTSA Recall 20V-575) – Altec 2020 Ford F-150, F-Super Duty & Explorer

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NHTSA ID Number: 10194523

Manufacturer Communication Number: CSR 515

 

Summary

Ford Motor Company has determined certain 2020 Model Year Ford F-150, F-Super Duty and Explorer vehicles with a Ford factory-installed backup camera fail to conform to Federal Motor Vehicle Safety Standard number 111 – Rear Visibility. Contact your local Ford dealer to schedule a service date to perform the recall. Refer to the included communication from Ford for additional information. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.

 

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EXPLORER 2020
FORD F SUPER DUTY 9999
FORD F-150 2020

 


IMPORTANT ORIGINAL EQUIPMENT MANUFACTURER

RECALL This notice applies to your vehicle. See attached serial number list.

NHTSA Safety, FMVSS Compliance, or Emissions Recall

Dear Altec Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety (NHTSA) Act and the Canada Motor Vehicle Safety Act.

Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment.

Refer to the attached documentation that follows this letter.  If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice.

For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.

If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.

We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products.

Thank you for your immediate attention on this important matter.


CSR 515

Component/Supplier Recall

May 28, 2021

Units Affected: Certain 2020 Model Year Ford F-150, F-Super Duty and Explorer vehicles with a Ford factory installed backup camera. (Verify that your unit serial number is affected by reviewing the attached list in this CSR or by accessing your fleet on connect.altec.com/login)

Ford 20C19 — Rear View Camera Improper Function (NHTSA Recall 20V-575)

Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine.

Ford Motor Company has determined the attached list of vehicles fails to conform to Federal Motor Vehicle Safety Standard number 111 – Rear Visibility.

Contact your local Ford dealer to schedule a service date to perform the recall. Refer to the included communication from Ford for additional information.

Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.

This repair is not covered under the Altec Warranty policy.

 


 


1 Associated Document

Manufacturer Communications

CSR 515
May 28, 2021

https://www.nhtsa.gov/recalls?nhtsaId=10194523

MC-10194523-0001.pdf 1147.007KB

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Last update on 2024-04-13 / Affiliate links / Images from Amazon Product Advertising API

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