NHTSA ID Number: 10191518
Manufacturer Communication Number: 21B08-S1
Certain 2021 Model Year F-150 Vehicles Heated Mirror and Integrated Trailer Relay Module Reflash Additional labor allowance to clear the potential unavailable brake assist message. Some of the affected vehicles may have software logic errors affecting the heated mirror and the ITRM. The heated mirror may not output heat at temperatures below zero degrees Celsius. Also, a battery drain may occur under a certain sequence of events due to a logic error in the ITRM. Under certain specific sequence, the ITRM battery drain may result in the inability to start the vehicle. A customer could experience a battery drain within 14 hours under the following conditions: the trailer is connected, vehicle is unlocked, parked, and the engine is off.
1 Affected Product
This program will be in effect through April 30, 2022. There is no mileage limit for this program.
|Vehicle||Model Year||Assembly Plant||Build Dates|
|2021||F-150||Dearborn Truck||January 8, 2020 through December 19, 2020|
|2021||F-150||Kansas City||February 12, 2020 through December 20, 2020|
REASON FOR THIS PROGRAM
Also, a battery drain may occur under a certain sequence of events due to a logic error in the ITRM.
Under certain specific sequence, the ITRM battery drain may result in the inability to start the vehicle. A customer could experience a battery drain within 14 hours under the following conditions: the trailer is connected, vehicle is unlocked, parked, and the engine is off.
Before delivering any new in-stock vehicles involved in this program, dealers are to reflash the DDM and PDM, and reflash the ITRM. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of February 22, 2021. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this service action.
Refunds are not approved for this program.
Rental vehicles are not approved for this program.
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.
CERTAIN 2021 MODEL YEAR F-150 VEHICLES EQUIPPED WITH AN INTEGRATED TRAILER TOW MODULE AND HEATED MIRRORS — REPROGRAM MODULES
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM II) is properly connected to the Data Link Connector (DLC).
1. Launch FDRS.
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.
2. Click ‘Read VIN from Vehicle’ or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left hand (LH) side of the screen, and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green.
3. Select the ‘Toolbox’ tab.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.
5. Select the Driver Door Module (DDM) and follow all on-screen instructions carefully. Then, select the Passenger Door Module (PDM) and follow all on-screen instructions carefully to complete the door module software updates.
6. From the list on the RH side of the screen, select ‘Self-Test’ and click ‘RUN’.
7. Click the ‘Run Selected Tests’ button in the lower right.
8. Click the Clear & Retest button at the top of the screen to clear Diagnostic Trouble Codes (DTC’s) in all modules.
9. Using the scan tool, perform the ‘Power Door Window Initialization’ in both the DDM and the PDM.
Then, proceed to Step 10.
10. Select Toolbox tab.
11. From the list on the LH side of the screen, select the TRM.
13. Click RUN. Follow all on-screen instructions carefully.
14. From the list on the RH side of the screen, select Self-Test and click RUN.
15. Click the Run Selected Tests button in the lower right.
16. Click the Clear & Retest button at the top of the screen to clear DTC’s in all modules.
18. Program complete.
NOTE: The vehicle may exhibit a Reverse Brake Assist Unavailable message after module programming has been completed. This may be due to a network interruption from programming or configuring modules, which can cause steering center find to be reset. When the steering center find is reset, this causes various features to become disabled. The steering center find can be relearned by driving the vehicle approximately 5 minutes above 18 mph (30 km/h) straight ahead on a flat surface with no steering inputs for a few seconds. When Steering center is found the Reverse Brake Assist Unavailable message will go away.
Important Information for Module Programming
NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.
- Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source.
NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.
- Inspect Vehicle Communication Module II (VCM II)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
- A hardwired connection is strongly recommended.
- Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
- Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
- Follow all scan tool on-screen instructions carefully.
- Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.
Recovering a module when programming has resulted in a blank module
a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.
b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.
c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.
d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.
e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.
1 Associated Document
Customer Satisfaction Program 21B08 – Supplement #1
April 23, 2021
NHTSA ID Number: 10187811
Manufacturer Communication Number: 21B08
Also, a battery drain may occur under a certain sequence of events due to a logic error in the ITRM. Under certain specific sequence, the ITRM battery drain may result in the inability to start the vehicle. A customer could experience a battery drain within 14 hours under the following conditions: the trailer is connected, vehicle is unlocked, parked, and the engine is off.
1 Associated Document
Customer Satisfaction Program 21B08
February 10, 2021
|Diagnostic Software||Interface Device||Complete Vehicle Diagnostics||Module Programming|
|IDS/FDRS||VCM, VCM II, VCMM||X||X||X||X|
|FJDS/FDRS||Compatible J2534 Devices
(Including VCM II and VCMM)
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
|CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool|
|VSI J2534 ECU Reprogrammer|
|Drew Tech Mongoose Pro USB to CAN ISO9141 Interface|
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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- High speed host communication and Stable host communication. (with RTS/CTS flow control).Host communication is high-speed and stable, keeping the diagnosis smooth. And the programming function requires the original online account .（Not work for the Ford F serial cars, like F150,F250,F350,F450）
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Last update on 2022-09-24 / Affiliate links / Images from Amazon Product Advertising API
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