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NHTSA ID Number: 10198607
Manufacturer Communication Number: TSB 21-2183
Summary
Some 2021 F-Super Duty and 2021-2022 F-650/F-750 vehicles equipped with a 6.7L engine and built on or after 15-Apr-2021, with less than 300 miles (483 km), may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P20E8 and/or P208B stored in the powertrain control module (PCM). This may be due the reductant pump and heater assembly losing prime during extended vehicle storage. To correct the condition, follow the Service Procedure to prime the reductant pump and heater assembly.
F-Super Duty
Model:
2021 Super Duty
Engine: 6.7L
2021-2022 F-650/F-750
Engine: 6.7L
Issue: Some 2021 F-Super Duty and 2021-2022 F-650/F-750 vehicles equipped with a 6.7L engine and built on or after 15-Apr-2021, with less than 300 miles (483 km) on the odometer, may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) P20E8 and/or P208B stored in the powertrain control module (PCM). This may be due the reductant pump and heater assembly losing prime during extended vehicle storage. To correct the condition, follow the Service Procedure to prime the reductant pump and heater assembly.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2021 F-Super Duty, 2021-2022 F-650/F-750
- Built on or after 15-Apr-2021
- Equipped with a 6.7L engine
- Less than 300 miles (483 km) on the odometer
- Illuminated MIL and DTCs P20E8 and/or P208B stored in the PCM
Service Procedure
1. Disconnect the reductant pressure line from the reductant injector and place the line in a clean container. Refer to Workshop Manual (WSM), Section 303-08.
NOTE: As much as 12 oz. of fluid will be discharged from the reductant pressure line during this procedure. Discard the discharged fluid.
2. Using the Ford Diagnostic & Repair System (FDRS) diagnostic scan tool, perform the PCM – Selective Catalytic Reductant (SCR) System Visual Leak Test for a minimum of 2 minutes.
3. Connect the reductant pressure line to the reductant injector. Refer to WSM, Section 303-08.
4. Using FDRS, perform the PCM – Selective Catalytic Reductant (SCR) System Visual Leak Test and confirm no leaks are present.
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-250 SD | 2021 |
| FORD | F-350 SD | 2021 |
| FORD | F-450 SD | 2021 |
| FORD | F-550 SD | 2021 |
| FORD | F-650 SD | 2021-2022 |
| FORD | F-750 SD | 2021-2022 |
1 Associated Document
Manufacturer Communications
21-2183
17 June 2021
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2021 F-Super Duty 6.7L: Retrieve DTCs, Perform PCM – SCR Visual Leak Tests Includes Time To Disconnect/Connect Reductant Pressure Line To The Injector (Do Not Use With Any Other Labor Operations) 212183A 0.5 Hrs. 2021-2022 F-650/F-750 6.7L: Retrieve DTCs, Perform PCM – SCR Visual Leak Tests Includes Time To Disconnect/Connect Reductant Pressure Line To The Injector (Do Not Use With Any Other Labor Operations) 212183B 0.5 Hrs. Repair/Claim Coding Causal Part: 5J229 Condition Code: 53
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