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NHTSA ID Number: 10216459
Manufacturer Communication Number: TSB 22-2287
Summary
Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure to replace the torque converter and specified internal transmission components that may have been damaged.
This bulletin supersedes 20-2271.
Model:
2016-2019 Explorer
Engine: 2.3L
2015-2019 MKC
Engine: 2.3L
Summary
This article supersedes TSB 20-2271 to update the Parts List.
Issue: Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure to replace the torque converter and specified internal transmission components that may have been damaged.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all the following criteria:
- One of the following vehicles:
- 2.3L EcoBoost
- One or more of the following symptoms:
- Customer concern of a vibration or rough idle in drive (D) or reverse (R)
- Shudder while driving
- Lack of engine RPM
Parts
| Service Part Number |
Quantity |
Description |
Unit of Issue |
Piece Quantity |
| W505277-S439 | 1 | Stabilizer Bar Bracket-To-Front Subframe Bolts (Explorer) | 4 | 4 |
W520215-S440  |
1 | Tie Rod End Nuts (Explorer) | 4 | 2 |
| W714890-S440 |
1 | Lower Ball Joint Nuts (Explorer) | 4 | 2 |
| W712961-S439 | 1 | Steering Column Shaft Bolt (Explorer) | 2 | 1 |
| W710999-S439 | 1 | Subframe Bracket Bolts (Explorer) | 4 | 4 |
W717859-S439 |
1 | Rear Subframe Bolts (Explorer) | 4 | 2 |
| W714470-S439 | 1 | Front Subframe Bolts (Explorer) | 4 | 2 |
| BE8Z-6731-AB |
1 | Engine Oil Filter | 1 | 1 |
| W715618-S437 |
1 | Torque Converter Nuts | 4 | 4 |
| W712435-S439 |
1 | Right Wheel Hub Nut (Explorer AWD) | 2 | 1 |
| W701731-S439 |
1 | Halfshaft Retaining Nuts (Explorer) | 4 | 2 |
| W790063-S900 | 1 | Driveshaft To PTU Bolt and Washer Assembly (Explorer AWD) | 3 | 3 |
| CV6Z-7086-B | 1 | PTU Compression Seal (AWD) | 1 | 1 |
| BB5Z-4B422-C | 1 | Left Hafshaft Circlip (Explorer) | 1 | 1 |
| W712146-S437 | 1 | Cooler Lines To Case Bolts | 4 | 2 |
| BB5Z-7153-K | 1 | Seal Kit | 1 | 1 |
| EJ7Z-6840-A | 1 | Oil Filter Adaptor Gasket (MKC) | 1 | 1 |
| CCPZ-3B477-G |
1 For 2WD, 2 for AWD | Wheel Hub Nut (MKC) | 1 | 1 Piece Required For 2WD, 2 Pieces Required for AWD |
| W716075- 442 | 1 | Lower Ball Joint Bolt (MKC) | 4 | 2 |
| W520415-S442 | 1 | Lower Ball Joint Nut (MKC) | 4 | 2 |
| BB5Z-4B422-B | 1 | Left Circlip (MKC) | 1 | 1 |
| EJ7Z-7902-J | 1 | Torque Converter | 1 | 1 |
| W520203-S442 |
1 | Right Tie Rod End Nut (MKC) | 4 | 1 |
| YS4Z-3N324-AA | 1 | Right Halfshaft Bracket (MKC) | 1 | 1 |
| W520102-S442 | 1 | Right Halfshaft Bracket Nuts (MKC) | 4 | 2 |
| EJ7Z-6L612-A | 1 | Exhaust Gasket, Front Of Converter (AWD) | 1 | 1 |
| W714265-S442 |
1 | Exhaust Nuts, Front Of Converter (MKC AWD) | 4 | 2 |
| CV6Z-9450-D |
1 | Flex Pipe Exhaust Gasket (MKC AWD Built On Or Before 8-Jan-2019) | 1 | 1 |
| CV6Z-9450-E |
1 | Flex Pipe Exhaust Gasket (MKC AWD Built On Or After 9-Jan-2019) | 1 | 1 |
| W520103-S442 |
1 | Exhaust Nuts, Rear Of Converter (MKC AWD) | 4 | 2 |
| 5F9Z-4682-AA |
3 | Driveshaft Bolts (MKC AWD) | 1 | 3 |
| W714265-S441 |
1 | Exhaust Nuts (Explorer AWD) | 4 | 4 |
| 7T4Z-9450-AA |
1 | Flex Pipe Exhaust Gasket (Explorer AWD) | 1 | 1 |
| CN1Z-7H424-B | 1 | PTU Intermediate Seal (Explorer AWD) | 1 | 1 |
| W500635-S439 |
5 | PTU Bolts (MKC AWD) | 1 | 5 |
| CV6Z-7G391-A |
1 | Solenoid Body | 1 | 1 |
| CV6Z-7A100-B | 1 | Main Control Assembly | 1 | 1 |
| 9L8Z-7A248-F |
1 | Torque Converter Hub Seal | 1 | 1 |
| W715931-S437 | 1 | Transmission Fluid Auxiliary Pump Bolts (MKC) | 4 | 3 |
| FR3Z-6L092-C | 1 | Turbocharger Oil Return Tube (Explorer) | 1 | 1 |
| BT4Z-7H322-B | 1 | Cooler Bypass Valve (Explorer) | 1 | 1 |
| DG9Z-7H322-A | 1 | Cooler Bypass Valve (MKC) | 1 | 1 |
| XL-5-A |
As Needed | Motorcraft® Multi-Purpose Grease Spray | ||
| XT-10-QLVC |
As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (All Markets Except Canada) | ||
| CXT-10-LV6 |
As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Canada Only) | ||
| XO-5W30-Q1SP |
As Needed | Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (All Markets Except Canada) | ||
| CXO- 5W30-LSP6 | As Needed | Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) | ||
| TA-25-B |
As Needed | Motorcraft® Threadlock and Sealer | ||
| XL-2 |
As Needed | Motorcraft® High Temperature Nickel Anti-Seize Lubricant | ||
| ZC-37-A |
As Needed | Motorcraft® Wheel and Tire Cleaner | ||
| TA-29 |
As Needed | Motorcraft® Ultra Silicone Sealant | ||
| ZC-31-B |
As Needed | Motorcraft® Metal Surface Prep Wipes |
Parts
Parts To Inspect And Replace Only If Necessary
| Service Part Number | Quantity | Description | Unit of Issue |
| FB5Z-6840-A | If Needed | Oil Filter Adapter Gasket (Explorer) | 1 |
| 9L8Z-7B070-F | If Needed | Forward Clutch Wave Spring (MKC Built On 21-Apr-2014 And Through 14-Jun- 2015) | 1 |
| F2GZ-7B070-A | If Needed | Forward Clutch Wave Spring (MKC Built On Or After 15-Jun-2015, All Explorer) | 1 |
| 9L8Z-7B442-A | If Needed | Forward Clutch Steel Plates | 2 |
| CV6Z-7B164-B | If Needed | Forward Clutch Friction Plates | 2 |
| 9L8Z-7B066-D | If Needed | Forward Clutch Pressure Plate (MKC Built On Or After 21-Apr-2014, Explorer Built On 4-May-2015 And Through 4-Jan-2017) | 1 |
| F2GZ-7B066-A | If Needed | Forward Clutch Pressure Plate (Explorer Built On Or After 4-May-2014) | 1 |
| 9L8Z-7E085-C |
If Needed | Low/Reverse Wave Spring | 1 |
| 9L8Z-7B442-C | If Needed | Low/Reverse Steel Plates | 3 |
| BB5Z-7B164-C | If Needed | Low/Reverse Friction Plates | 3 |
| 9L8Z-7B066-A | If Needed | Low/Reverse Pressure Plate | 1 |
| 9L8Z-7A089-E | If Needed | Low One-Way Clutch | 1 |
| CV6Z-7E085-A | If Needed | Intermediate Clutch Wave Spring | 1 |
| 9L8Z-7B442-B |
If Needed | Intermediate Clutch Steel Plates | 2 |
| CV6Z-7B164-C | If Needed | Intermediate Friction Plates (MKC Built On 21-Apr-2014-And Through 14-Jun- 2015) | 2 |
| F2GZ-7B164-A | If Needed | Intermediate Friction Plates (MKC Built On Or After 15-Jun-2015, All Explorer) | 1 |
| 9L8Z-7B442-E |
If Needed | Overdrive Steel Plates | 5 |
| CV6Z-7B164-A | If Needed | Overdrive Friction Plates | 5 |
| 9L8Z-7B066-C | If Needed | Overdrive Pressure Plate | 1 |
| 9L8Z-7B070-E | If Needed | Direct Clutch Wave Spring | 1 |
| 9L8Z-7B442-D |
If Needed | Direct Clutch Steel Plates | 3 |
| CV6Z-7B164-D | If Needed | Direct Clutch Friction Plates (MKC Built On 21-Apr-2014 And Through 14-Jun- 2015) | 3 |
| FB5Z-7B164-B | If Needed | Direct Clutch Friction Plates (MKC Built On And After 15-Jun-2015, All Explorer) | 1 |
| CV6Z-7B066-A | If Needed | Direct Clutch Pressure Plate | 1 |
| CV6Z-7A130-B | If Needed | Clutch Support Tower | 1 |
| 9L8Z-7A103-J | If Needed | Pump Assembly | 1 |
| 9L8Z-7F213-A | If Needed | Turbine Shaft | 1 |
| 9L8Z-7G384-A | If Needed | Clutch Cylinder | 1 |
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as nonwhole numbers, including less than 1.
If Needed indicates the part is not mandatory.
Service Procedure
CAUTION: The programming is required to prevent reoccurrence.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.
- Remove the transmission. Refer to Workshop Manual (WSM), Section 307-01.
- Remove and discard the torque converter.
- Remove and discard the main control valve body and solenoid body, Refer to WSM, Section 307-01.
- Replace the main control valve body and solenoid body. Follow the instructions included with the solenoid module kit to verify the new solenoid body strategy is downloaded to the powertrain control module (PCM).
- Completely disassemble the transmission and clean any contaminants from the internal components. Refer to WSM, Section 307-01.
- Thoroughly inspect all of the clutch packs. Replace the friction plates, steel plates, pressure plates, or wave springs if the clutch end clearance cannot be achieved or those components are damaged. Refer to WSM, Section 307-01.
- Remove the transmission fluid pump assembly and discard the fluid filter. Refer to WSM, Section 307-01 > Overhaul > Transmission > Steps 107-118 for Explorer, Steps 101-113 for MKC.
- Perform the fluid pump assembly inspection. Refer to WSM, Section 307-01 > Overhaul > Transmission > Steps 119-132 for Explorer, Steps 114-127 for MKC.
- Does the transmission fluid pump assembly pass inspection?
(1). Yes – reassemble the transmission fluid pump assembly. Refer to WSM, Section 307-01. Proceed to Step 11.
(2). No – replace the transmission fluid pump assembly. Proceed to Step 11.
- Reassemble the transmission. Refer to WSM, Section 307-01.
- Carry out the transmission fluid cooler backflushing and cleaning. Clean the transmission-mounted transmission fluid cooler tubes by hand. Refer to WSM, Section 307-02.
- Install the transmission. Refer to WSM, Section 307-01.
13 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | EXPLORER | 2016-2019 |
| FORD | EXPLORER POLICE INTERCEPT | 2016-2019 |
| LINCOLN | MKC | 2015-2019 |
1 Associated Document
Manufacturer Communications
22-2287
15 July 2022
https://www.nhtsa.gov/recalls?nhtsaId=10216459
MC-10216459-0001.pdf 100.041KB
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NHTSA ID Number: 10184634
Manufacturer Communication Number: TSB 20-2271
Summary
Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure steps to replace the torque converter and specified internal transmission components that may have been damaged.
1 Associated Document
Manufacturer Communications
20-2271
09 December 2020
https://www.nhtsa.gov/recalls?nhtsaId=10184634
MC-10184634-0001.pdf 137.518KB
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Reprogramming
Service Information & Reprogramming
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
| IDS/FDRS | VCM, VCM II, VCMM |
X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
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CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool |
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CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |
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CarDAQ-Plus |
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CarDAQ-M |
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VSI J2534 ECU Reprogrammer |
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Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
- 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
- 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
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- 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
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- 🔥【38+ Maintenance Functions & High-End Functions】Autel scan tool Elite II Pro shares the same functional and deep service functions with other high-end scanners such as MaxiSys MS909/MS919/Ultra. 38+ special functions such as EPB/SAS/BMS/Oil/ABS/TPMS/Throttle/Injector/Suspension, etc., fix almost all “check engine” light issues. Bi-directional control, guided function, component matching, and scan VIN/license, together offer you effective and convenient diagnostic experiences.
- 🥇【DOIP& CAN FD Protocol, Top Hardware 5X Lightning Speed】Exclusive J2534 brings same DoIP & CAN FD protocol as Ultra/ MS919: CAN FD for GM MY2020+ Models; DOIP for BMW E/F/G Chassis, Jaguar, Land Rover makes. The improved hardware makes ELITE II PRO run more smoothly, even faster than MS919. It’s build with 8-Core CPU, Android 10.0 OS, 9.7’’ 1536*2048 touchscreen, 4GB&128GB, 11,000mAh battery, 2.4&5GHz dual-band WIFI, surpass Elite II/ Elite/ MS908S Pro II/ MK908 Pro II.
- 🔥【Free MV108 Assist Repairs】The MV108 digital inspection camera is designed to work with the MaxiSys series and PC, turning your MaxiSys scanner into a video inspection scope, allowing you to examine difficult-to-reach areas normally hidden from sight. It is capable of recording digital still images and videos, which offers you an economical solution to inspect machinery, facilities, and infrastructure quickly. One programmer tool Elite II Pro and one Videoscope MV108 make a perfect match.
- 🌐【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
- 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
- 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
- 🌐【Multiple Devices Connected with PC】Autel MaxiFlash Elite J2534 also supports multiple device connections to the PC, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
- 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
- The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
- The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
- With its 67IN1 without dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
- Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
- NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
- Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN 2.3L – Vibration/Rough Idle In Drive (D) Or Reverse (R), Lack Of Engine RPM/Acceleration On Take-Off, Shudder While Driving 22-2287 15 July 2022 This bulletin supersedes 20-2271. Model: Ford 2016-2019 Explorer Engine: 2.3L Lincoln 2015-2019 MKC Engine: 2.3L Summary This article supersedes TSB 20-2271 to update the Parts List. Issue: Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure to replace the torque converter and specified internal transmission components that may have been damaged. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all the following criteria: • One of the following vehicles: – 2015-2019 MKC – 2016-2019 Explorer • 2.3L EcoBoost • One or more of the following symptoms: – Customer concern of a vibration or rough idle in drive (D) or reverse (R) – Shudder while driving – Lack of engine RPM – Low performance, lack of acceleration on take off Parts Service Part Number Quantity Description Unit of Issue Piece Quantity W505277-S439 1 Stabilizer Bar Bracket-To-Front Subframe Bolts(Explorer) 4 4 W520215-S440 1 Tie Rod End Nuts (Explorer) 4 2 W714890-S440 1 Lower Ball Joint Nuts (Explorer) 4 2 W712961-S439 1 Steering Column Shaft Bolt (Explorer) 2 1 W710999-S439 1 Subframe Bracket Bolts (Explorer) 4 4 W717859-S439 1 Rear Subframe Bolts (Explorer) 4 2 W714470- 1 Front Subframe Bolts (Explorer) 4 2 S439 BE8Z-6731-AB 1 Engine Oil Filter 1 1 W715618-S437 1 Torque Converter Nuts 4 4 W712435-S439 1 Right Wheel Hub Nut (Explorer AWD) 2 1 W701731-S439 1 Halfshaft Retaining Nuts (Explorer) 4 2 W790063-S900 1 Driveshaft To PTU Bolt and Washer Assembly(Explorer AWD) 3 3 CV6Z-7086-B 1 PTU Compression Seal (AWD) 1 1 BB5Z-4B422-C 1 Left Hafshaft Circlip (Explorer) 1 1 W712146-S437 1 Cooler Lines To Case Bolts 4 2 BB5Z-7153-K 1 Seal Kit 1 1 EJ7Z-6840-A 1 Oil Filter Adaptor Gasket (MKC) 1 1 CCPZ-3B477-G 1 For 2WD,2 for AWD Wheel Hub Nut (MKC) 1 1 Piece Required For 2WD, 2Pieces Required for AWD W716075-S442 1 Lower Ball Joint Bolt (MKC) 4 2 W520415-S442 1 Lower Ball Joint Nut (MKC) 4 2 BB5Z-4B422-B 1 Left Circlip (MKC) 1 1 EJ7Z-7902-J 1 Torque Converter 1 1 W520203-S442 1 Right Tie Rod End Nut (MKC) 4 1 YS4Z-3N324-AA 1 Right Halfshaft Bracket (MKC) 1 1 W520102-S442 1 Right Halfshaft Bracket Nuts (MKC) 4 2 EJ7Z-6L612-A 1 Exhaust Gasket, Front Of Converter (AWD) 1 1 W714265-S442 1 Exhaust Nuts, Front Of Converter (MKC AWD) 4 2 CV6Z-9450-D 1 Flex Pipe Exhaust Gasket (MKC AWD Built On Or Before 8-Jan-2019) 1 1 CV6Z-9450-E 1 Flex Pipe Exhaust Gasket (MKC AWD Built On Or After 9-Jan-2019) 1 1 W520103-S442 1 Exhaust Nuts, Rear Of Converter (MKC AWD) 4 2 5F9Z-4682-AA 3 Driveshaft Bolts (MKC AWD) 1 3 W714265-S441 1 Exhaust Nuts (Explorer AWD) 4 4 7T4Z-9450-AA 1 Flex Pipe Exhaust Gasket (Explorer AWD) 1 1 CN1Z-7H424-B 1 PTU Intermediate Seal (Explorer AWD) 1 1 W500635-S439 5 PTU Bolts (MKC AWD) 1 5 CV6Z-7G391-A 1 Solenoid Body 1 1 CV6Z-7A100-B 1 Main Control Assembly 1 1 9L8Z-7A248-F 1 Torque Converter Hub Seal 1 1 W715931-S437 1 Transmission Fluid Auxiliary Pump Bolts (MKC) 4 3 FR3Z-6L092-C 1 Turbocharger Oil Return Tube (Explorer) 1 1 BT4Z-7H322-B 1 Cooler Bypass Valve (Explorer) 1 1 DG9Z-7H322-A 1 Cooler Bypass Valve (MKC) 1 1 XL-5-A As Needed Motorcraft® Multi-Purpose Grease Spray XT-10-QLVC As Needed Motorcraft® MERCON® LV Automatic Transmission Fluid (All Markets Except Canada) CXT-10-LV6 As Needed Motorcraft® MERCON® LV Automatic Transmission Fluid (Canada Only) XO-5W30-Q1SP As Needed Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (All Markets Except Canada) CXO-5W30-LSP6 As Needed Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) TA-25-B As Needed Motorcraft® Threadlock and Sealer XL-2 As Needed Motorcraft® High Temperature Nickel Anti-Seize Lubricant ZC-37-A As Needed Motorcraft® Wheel and Tire Cleaner TA-29 As Needed Motorcraft® Ultra Silicone Sealant ZC-31-B As Needed Motorcraft® Metal Surface Prep Wipes Parts Parts To Inspect And Replace Only If Necessary Service Part Number Quantity Description Unit of Issue FB5Z-6840-A If Needed Oil Filter Adapter Gasket (Explorer) 1 9L8Z-7B070-F If Needed Forward Clutch Wave Spring (MKC Built On 21-Apr-2014 And Through 14-Jun-2015) 1 F2GZ-7B070-A If Needed Forward Clutch Wave Spring (MKC Built On Or After 15-Jun-2015, All Explorer) 1 9L8Z-7B442-A If Needed Forward Clutch Steel Plates 2 CV6Z-7B164-B If Needed Forward Clutch Friction Plates 2 9L8Z-7B066-D If Needed Forward Clutch Pressure Plate (MKC Built On Or After 21-Apr-2014, Explorer Built On 4-May-2015 And Through 4-Jan-2017) 1 F2GZ-7B066-A If Needed Forward Clutch Pressure Plate (Explorer Built On Or After 4-May-2014) 1 9L8Z-7E085-C If Needed Low/Reverse Wave Spring 1 9L8Z-7B442-C If Needed Low/Reverse Steel Plates 3 BB5Z-7B164-C If Needed Low/Reverse Friction Plates 3 9L8Z-7B066-A If Needed Low/Reverse Pressure Plate 1 9L8Z-7A089-E If Needed Low One-Way Clutch 1 CV6Z-7E085-A If Needed Intermediate Clutch Wave Spring 1 9L8Z-7B442-B If Needed Intermediate Clutch Steel Plates 2 CV6Z-7B164-C If Needed Intermediate Friction Plates (MKC Built On 21-Apr-2014-And Through 14-Jun-2015) 2 F2GZ-7B164-A If Needed Intermediate Friction Plates (MKC Built On Or After 15-Jun-2015, All Explorer) 1 9L8Z-7B442-E If Needed Overdrive Steel Plates 5 CV6Z-7B164-A If Needed Overdrive Friction Plates 5 9L8Z-7B066-C If Needed Overdrive Pressure Plate 1 9L8Z-7B070-E If Needed Direct Clutch Wave Spring 1 9L8Z-7B442-D If Needed Direct Clutch Steel Plates 3 CV6Z-7B164-D If Needed Direct Clutch Friction Plates (MKC Built On 21-Apr-2014 And Through 14-Jun-2015) 3 FB5Z-7B164-B If Needed Direct Clutch Friction Plates (MKC Built On And After 15-Jun-2015, All Explorer) 1 CV6Z-7B066-A If Needed Direct Clutch Pressure Plate 1 CV6Z-7A130-B If Needed Clutch Support Tower 1 9L8Z-7A103-J If Needed Pump Assembly 1 9L8Z-7F213-A If Needed Turbine Shaft 1 9L8Z-7G384-A If Needed Clutch Cylinder 1 Quantity refers to the amount of the service part number required to repair the vehicle. Unit of Issue refers to the number of individual pieces included in a service part number package. Piece Quantity refers to the total number of individual pieces required to repair the vehicle. As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-whole numbers, including less than 1. If Needed indicates the part is not mandatory. Labor Times Description Operation No. Time 2015-2019 MKC AWD 2.3L: Reprogram The PCM, Replace The Torque Convertor, Main Control Valve Body And Solenoid Body Includes Time To Disassemble And Clean The Transmission Following The Service Procedure (Do Not Use With Any Other Labor Operations) 222287A 16.2Hrs. 2016-2019 Explorer FWD 2.3L: Reprogram The PCM, Replace The Torque Convertor, Main Control Valve Body And Solenoid Body Includes Time To Disassemble And Clean The Transmission Following The Service Procedure (Do Not Use With Any Other Labor Operations) 222287B 13.4Hrs. 2016-2019 Explorer AWD 2.3L: Reprogram The PCM, Replace The Torque Convertor, Main Control Valve Body And Solenoid Body Includes Time To Disassemble And Clean The Transmission Following The Service Procedure (Do Not Use With Any Other Labor Operations) 222287C 15.4Hrs. Repair/Claim Coding Causal Part: 7902 Condition Code: 42 Service Procedure CAUTION: The programming is required to prevent reoccurrence. 1. Reprogram the PCM using the latest software level of the appropriate Ford scan tool. NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days. 2. Remove the transmission. Refer to Workshop Manual (WSM), Section 307-01. 3. Remove and discard the torque converter. 4. Remove and discard the main control valve body and solenoid body, Refer to WSM, Section 307-01. 5. Replace the main control valve body and solenoid body. Follow the instructions included with the solenoid module kit to verify the new solenoid body strategy is downloaded to the powertrain control module (PCM). 6. Completely disassemble the transmission and clean any contaminants from the internal components. Refer to WSM, Section 307-01. 7. Thoroughly inspect all of the clutch packs. Replace the friction plates, steel plates, pressure plates, or wave springs if the clutch end clearance cannot be achieved or those components are damaged. Refer to WSM, Section307-01. 8. Remove the transmission fluid pump assembly and discard the fluid filter. Refer to WSM, Section 307-01 >Overhaul > Transmission > Steps 107-118 for Explorer, Steps 101-113 for MKC. 9. Perform the fluid pump assembly inspection. Refer to WSM, Section 307-01 > Overhaul > Transmission > Steps119-132 for Explorer, Steps 114-127 for MKC. 10. Does the transmission fluid pump assembly pass inspection? (1). Yes – reassemble the transmission fluid pump assembly. Refer to WSM, Section 307-01. Proceed to Step 11. (2). No – replace the transmission fluid pump assembly. Proceed to Step 11. 11. Reassemble the transmission. Refer to WSM, Section 307-01. 12. Carry out the transmission fluid cooler backflushing and cleaning. Clean the transmission-mounted transmission fluid cooler tubes by hand. Refer to WSM, Section 307-02. 13. Install the transmission. Refer to WSM, Section 307-01.
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