DORD2Q5Z09 – Transmission Oil Cooler lines – Dorman

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NHTSA ID Number: 10165335

Manufacturer Communication Number: DORD2Q5Z09

 

Summary

This SKU is a Transmission Oil Cooler Line. The customer communication requested return of unsold inventory to inspect for the port size being too large. If the port size is too large it will not fit the mating component which would prevent installation, and would therefore have no impact on the end user besides time to complete installation.

 

6 Affected Products

Vehicles

MAKEMODELYEAR
FORDeBayF-1502006-2008
LINCOLNeBayMARK LT2006-2008

 


Dorman Product Alert Bulletin

July 16, 2019

 

Product Category:Transmission Oil Cooler lines
Part Number(s):624-551
Destroy in Field:No
Return Authorization:Yes
Return Location: Dorman Products, 3400 East Walnut Street, Colmar, PA 18915
Issue Credit:Please be sure to code return with <RGA-Q> number on outside of container
Apply to Defective All:No

 

Return for Inspection Instructions:

 

  • Dorman requests that inventory be returned for part # noted above including all date codes

 

  • Dorman is conducting an inspection on this SKU including all date codes that have been shipped.

 

Notes/Comments:

 

  • If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.

 

Return Instructions:

 

  1. Please pull all affected inventory.

 

  1. Please contact Customer Relations Dorman by e-mail or phone (crdorman@dormanproducts.com / phone 1-800-523-2492) to obtain a RGA Q-Number.

 

You will need to provide:

  1. Customer Account
  2. Part number
  3. Quantity being returned

 

  1. Please mark these to:

 

Dorman Products, Inc- Returns

3400 East Walnut Street

Colmar, PA  18915

Attn: RGA Q-Number  ___________________________

 

  1. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).

 

Thank you for your understanding and assistance with this matter.

 


1 Associated Document

Manufacturer Communications

MC-10165335-9999.pdf 76.782KB

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Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API


 

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