DOR-J9K8E-10 – Rear Upper Forward Lateral Link – Dorman

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NHTSA ID Number: 10166446

Manufacturer Communication Number: DOR-J9K8E-10

 

Summary

This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. We have received no defects associated with the current design.

 

8 Affected Products

Vehicle

MAKE MODEL YEAR
FORD EXPLORER 2011-2018

 


Dorman Product Alert Bulletin

S 012, 2019

 

Product Category: Rear Upper Forward Lateral Link
Part Number(s): LL85835, LL85835-FVP, LL85835-PRM, LL85835-PRNT, LL85835-QAP, LL85835-XCP, LL85835PR
Destroy in Field: No
Return Authorization: Yes
Return Location: Dorman Products, 3400 East Walnut Street, Colmar, PA 18915
Issue Credit: Please be sure to code return with <RGA-Q> number on outside of container
Apply to Defective All: No

 

 

Return for Inspection Instructions:

 

  • Dorman requests that inventory be returned for part # noted above including all date codes.

 

  • Dorman is conducting an inspection on this SKU including all date codes that have been shipped.

 

Notes/Comments:

 

  • If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.

 

Return Instructions:

 

  1. Please pull all affected inventory.

 

  1. Please contact Customer Relations Dorman by e-mail or phone (crdorman@dormanproducts.com / phone 1-800-523-2492) to obtain a RGA Q-Number.

 

You will need to provide:

  1. Customer Account
  2. Part number
  3. Quantity being returned

 

  1. Please mark these to:

 

Dorman Products, Inc- Returns

3400 East Walnut Street

Colmar, PA  18915

Attn: RGA Q-Number  ___________________________

 

  1. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).

 

Thank you for your understanding and assistance with this matter.

 


1 Associated Document

Manufacturer Communications

https://www.nhtsa.gov/recalls?nhtsaId=10166446

MC-10166446-9999.pdf 60.381KB

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Last update on 2024-03-09 / Affiliate links / Images from Amazon Product Advertising API

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