All Wheel Drive (AWD) – Right Side Transfer Case Fluid Leak – 2013-2018 Ford & Lincoln

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NHTSA ID Number: 10156860

Manufacturer Communication Number: TSB 19-2017

Summary

Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.

 

31 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EDGE 2015-2018
FORD ESCAPE 2013-2018
FORD EXPLORER 2016-2018
FORD FOCUS 2016-2018
FORD FUSION 2018
LINCOLN CONTINENTAL 2017-2018
LINCOLN MKC 2016-2018
LINCOLN MKX 2016-2018
LINCOLN MKZ 2013-2018

 


TECHNICAL SERVICE BULLETIN
All Wheel Drive (AWD) – Right Side Transfer Case Fluid Leak
19-2017
04 February 2019

 

This bulletin supersedes 18-2255. Reason for update: New Part/Procedure For Same Condition

 

Model:

Ford

2013-2018 Escape

Engine: 1.5L/1.6L/2.0L EcoBoost
2013-2018 Fusion
Engine: 2.0L/2.7L EcoBoost
2015-2018 Edge
Engine: 2.0L/2.7L EcoBoost
2016-2018 Explorer
2016-2018 Focus RS
Lincoln

2013-2018 MKZ

Engine: 2.0L/3.0L EcoBoost
2015-2018 MKC
Engine: 2.0L/2.3L EcoBoost
2016-2018 MKX
Engine: 2.0L/2.7L EcoBoost
2017-2018 Continental
Engine: 2.7L/3.0L EcoBoost

 

Summary

This article supersedes TSB 18-2255 to update the Parts List.

 

Issue: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal.

 

Action: Follow the Service Procedure steps to correct the condition.

 

Parts

Description Part Number Quantity
Lower Ball Joint Bolt (Escape/MKC) W716075-S442 1
Lower Ball Joint Bolt (Fusion/MKZ/MKX/Continental/Edge) W500545-S439 All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Lower Ball Joint Bolt (Focus RS) W707209-S442 1
Lower Ball Joint Nut (Escape/MKC/Focus RS) W520415-S442 1
Lower Ball Joint Nut (Fusion/MKZ/MKX/Continental/Edge) W520214-S442 All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Ball Joint Nut (Explorer) W714890-S440 All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Ball Joint Nut (Fusion/Edge) W520214-S440 All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Tie Rod Nut (Explorer/Edge/Continental) W520215-S440 All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Halfshaft Retainer Strap Nuts (Escape/MKC/Fusion/MKZ/Continental/Focus RS/Edge) W520102-S442 2
Bearing Strap Nut (Explorer/Edge/MKX) W701731-S439 All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 2
Front Halfshaft Nut (Fusion/MKZ) CCPZ-3B477-C 1
Front Halfshaft Nut (Explorer) W712435-S439 All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Front Halfshaft Nut (Edge/MKX/Continental) CCPZ-3B477-B All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Front Halfshaft Nut (Focus RS) AV6Z-3B477-A All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Front Halfshaft Nut (Escape/MKC) CCPZ-3B477-GeBay 1
Front Halfshaft Thrust Washer (Fusion/MKZ) DG9Z-7G273-B 1
Front Halfshaft Bearing Retainer (Fusion/MKZ/Continental) 4S4Z 3N324-AA All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak - 2013-2018 Ford & Lincoln | small light 1
Front Halfshaft Bearing Retainer (Escape/MKC/Edge) YS4Z-3N324-AA 1
Axle Shaft Retainer (Fusion/MKZ) W713640-S437eBay 1
Right Side Intermediate Shaft Seal (All Models) CN1Z-7H424-B 1
PTU Bushing (All Models) F2GZ-63600A58-A 1
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant (All Models) XY75W140QL 1

 

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

Labor Times

Description Operation No. Time
2015-2018 MKC/2013-2018 Escape, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) 192017A 1.6 Hrs.
2017-2018 Continental, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) 192017B 1.6 Hrs.
2015-2018 Edge/2016-2018 MKX 2.7L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) 192017C 1.4 Hrs.
2013-2018 Fusion/MKZ 2.0L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) 192017D 1.6 Hrs.
2017-2018 Fusion 2.7L GTDI/MKZ 3.0L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) 192017E 1.4 Hrs.
2015-2018 Edge/2016-2018 MKX 2.0L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) 192017F 1.6 Hrs.
2016-2018 Explorer 2.3L GTDI, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) 192017G 1.6 Hrs.
2016-2018 Focus RS, Inspect And Replace The Intermediate Shaft Seal Includes Time To Inspect Bushing (Do Not Use With Any Other Labor Operations Except J) 192017H 1.0 Hrs.
All Vehicles: Additional Time To Be Claimed When Intermediate Shaft Bushing Replacement Is Necessary 192017J 0.2 Hrs.

 

Repair/Claim Coding

Causal Part: 7H424
Condition Code: D8

 

Tool List

Drive Tool Name
1/4″ Cordless Impact
1/4″ Torque Wrench
1/4″ Torx® T27
1/4″ 7 mm Socket
1/4″ 8 mm Socket
1/4″ 8 mm Allen Socket
3/8″ Air Impact
3/8″ Ratchet
3/8″ Torque Wrench
3/8″ 6″ Extension
3/8″ 10 mm Deep Socket
3/8″ 13 mm Deep Socket
3/8″ 15 mm Deep Socket
3/8″ 18 mm Deep Socket
3/8″ 21 mm Crows Foot Socket
1/2″ Air Impact
1/2″ Torque Wrench
1/2″ 19 mm Deep Socket
1/2″ 32 mm Deep Socket
10 mm Box End Wrench
21 mm Ratcheting Wrench
Pry Bar
Hose Clamp Pliers
Drain Pan
Dent Puller
Slide Hammer

 

Service Procedure

1. Inspect the intermediate shaft seal for leakage. Is the intermediate shaft seal leaking? (Figure 1)

(1). Yes – replace the intermediate shaft seal. Refer to Workshop Manual (WSM), Section 308-07. It is not necessary to remove the power transfer unit (PTU) to replace the seal.

(2). No – this article does not apply. Refer to WSM, Section 308-07 for normal diagnostics.

intermediate shaft seal


19-2017
04 February 2019

https://www.nhtsa.gov/recalls?nhtsaId=10156860

https://static.nhtsa.gov/odi/tsbs/2019/MC-10156860-9999.pdf

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19-2017
04 February 2019

https://www.nhtsa.gov/recalls?nhtsaId=10155548

https://static.nhtsa.gov/odi/tsbs/2019/MC-10155548-9999.pdf

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18-2255

22 August 2018

https://www.nhtsa.gov/recalls?nhtsaId=10144919

https://static.nhtsa.gov/odi/tsbs/2018/MC-10144919-9999.pdf

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