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FORD:
2012-2014 Focus
This article supersedes TSB 15-0031 to add a production fix date, update the Title, Issue Statement, Service Procedure and Part List.
ISSUE:
Some 2012-2014 Focus Electric vehicles built on 15-Sep-2011 and through 15-Aug-2014 may exhibit a Stop Safely Now message with a red triangle indicator in the instrument cluster, followed by loss of motive power. The malfunction indicator lamp (MIL) may also illuminate with diagnostic trouble code (DTC) P0A0A present in the powertrain control module (PCM) memory.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Connect the Ford Integrated Diagnostic System (IDS) service tool or equivalent scan tool to the data link connector (DLC). Check for DTCs. Is P0A0A stored in the PCM memory?
- Yes – proceed to Step 2.
- No – this article does not apply. Refer to Workshop Manual (WSM), Section 303-14 for normal diagnostics.
- Use the online automotive service information system (OASIS) and review the warranty history. Make sure Field Service Action (FSA) 15B23 has been completed. Has FSA 15B23 been completed?
- Yes – typically when DTC P0A0A sets after FSA 15B23 has been performed it is caused by the interlock circuit shunt located at the transmission control module (TCM) connector C1822B. The shunt was replaced per the FSA and the shunt was not fully seated during the installation and/or the grease was left off the shunt. Proceed to Step 3.
- No – proceed to Step 6.
- Inspect connector C1822B. Was the shunt installed correctly and coated with Motorcraft Electrical Grease?
- Yes – this article does not apply. Refer to WSM, Section 303-14 for normal diagnostics
- No – proceed to Step 4.
- Seat the shunt fully until an audible click is heard.
- Make sure clean latex gloves are worn to prevent contamination of the shunt.
- Using a lint free cloth, lightly wipe all surfaces of the shunt after installation. Apply Motorcraft Electrical Grease to the new Powertrain High Voltage Inter-Lock (PT HVIL) terminal shunt. (Figure 7)
- The repair is complete.
- Check the vehicle build date. Was the vehicle built on or before 18-May-2014?
- Yes – go to Step 7.
- No – vehicles built on 19-May-2014 and through 15-Aug-2014 go to Step 9.
- Inspect the high voltage (HV) wire harness. Are the HV wires individually wrapped in convolute? (Figure 1)
Figure 1 – 17-0045- Yes – HV wire harness update is not required. Proceed to Step 22.
- No – proceed to Step 9.
- Use a pair of round/blunt nose scissors to cut the single convolute between the wires down to the black tape at the dash bracket and discard the cut convolute. Peel back the convolute as you cut for better visibility. (Figure 2)
Figure 2 – 17-0045- To avoid damage to the HV wire harness, a razor blade, utility knife or similar tool should not be used for cutting the convolute and tape.
- Install tie-straps to the HV wire harness in the sequence shown. Install the tie-straps so they are facing away from each other. Cut off excess length of the tie-straps. (Figure 4)
Figure 4 – 17-0045
- Replace the four TCM connector terminal springs using a terminal release tool, pick or bent paper clip. Do not scratch or damage the terminal surface or spring grooves. (Figure 5)
Figure 5 – 17-0045- Place the springs into their correct position and seat in the grooves.
- On the TCM connector, locate the PT HVIL terminal shunt locking tab access hole. Using an angled pick, press the tab while pulling the shunt out of the connector and discard the shunt. (Figure 6)
Figure 6 – 17-0045
- Install new shunt. The shunt is not fully seated during installation until an audible click is heard.
- Make sure clean latex gloves are worn to prevent contamination of the new shunt.
- Using a clean lint free cloth, lightly wipe all surfaces of the shunt after installation. Apply Motorcraft Electrical Grease to the new PT HVIL terminal shunt. (Figure 7)
Figure 7 – 17-0045
- Reprogram the PCM to the latest calibration using IDS release 105.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
PART NUMBER | PART NAME |
XG-12 | Motorcraft Electrical Grease |
CM5Z-15K607-A | High Voltage Harness Kit |
OTHER APPLICABLE ARTICLES
SEOCONTENT-START**************************************************************************************************************FORD: 2012-2014 Focus This article supersedes TSB 15-0031 to add a production fix date, update the Title, Issue Statement, Service Procedure and Part List. ISSUE Some 2012-2014 Focus Electric vehicles built on 15-Sep-2011 and through 15-Aug-2014 may exhibit a Stop Safely Now message with a red triangle indicator in the instrument cluster, followed by loss of motive power. The malfunction indicator lamp (MIL) may also illuminate with diagnostic trouble code (DTC) P0A0A present in the powertrain control module (PCM) memory. ACTION Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE 1. Connect the Ford Integrated Diagnostic System (IDS) service tool or equivalent scan tool to the data link connector (DLC). Check for DTCs. Is P0A0A stored in the PCM memory? a. Yes – proceed to Step 2. b. No – this article does not apply. Refer to Workshop Manual (WSM), Section 303-14 for normal diagnostics. 2. Use the online automotive service information system (OASIS) and review the warranty history. Make sure Field Service Action (FSA) 15B23 has been completed. Has FSA 15B23 been completed? a. Yes – typically when DTC P0A0A sets after FSA 15B23 has been performed it is caused by the interlock circuit shunt located at the transmission control module (TCM) connector C1822B. The shunt was replaced per the FSA and the shunt was not fully seated during the installation and/or the grease was left off the shunt. Proceed to Step 3. b. No – proceed to Step 6. 3. Inspect connector C1822B. Was the shunt installed correctly and coated with Motorcraft® Electrical Grease? a. Yes – this article does not apply. Refer to WSM, Section 303-14 for normal diagnostics b. No – proceed to Step 4. 4. Seat the shunt fully until an audible click is heard. a. Make sure clean latex gloves are worn to prevent contamination of the shunt. 5. Using a lint free cloth, lightly wipe all surfaces of the shunt after installation. Apply Motorcraft® Electrical Grease to the new Powertrain High Voltage Inter-Lock (PT HVIL) terminal shunt. (Figure 7) a. The repair is complete. 6. Check the vehicle build date. Was the vehicle built on or before 18-May-2014? a. Yes – go to Step 7. b. No – vehicles built on 19-May-2014 and through 15-Aug-2014 go to Step 9. 7. Remove the two engine cover retainer pins and remove the engine cover. ELECTRIC – STOP SAFELY NOW MESSAGE WITH MIL AND DTC P0A0A – BUILT ON 15-SEP-2011 AND THROUGH 15-AUG-2014 TSB 17-0045 NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service.The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates.The most recent information is available through Ford Motor Company’s on-line technical resources. Copyright © 2017 Ford Motor Company Online Publication Date May 26, 2017 PAGE1 8. Inspect the high voltage (HV) wire harness. Are the HV wires individually wrapped in convolute? (Figure 1) Figure 1 – Article 17-0045 a. Yes – HV wire harness update is not required. Proceed to Step 22. b. No – proceed to Step 9. 9. Disconnect the HV battery service disconnect. Refer to WSM, Section 414-03. 10. Disconnect the TCM connector. (Figure 1) 11. Use a pair of round/blunt nose scissors to cut the single convolute between the wires down to the black tape at the dash bracket and discard the cut convolute. Peel back the convolute as you cut for better visibility. (Figure 2) Figure 2 – Article 17-0045 a. To avoid damage to the HV wire harness, a razor blade, utility knife or similar tool should not be used for cutting the convolute and tape. 12. Install the abrasion sleeves individually over each HV wire. (Figure 3) TSB 17-0045 (Continued) PAGE2 Figure 3 – Article 17-0045 13. Install tie-straps to the HV wire harness in the sequence shown. Install the tie-straps so they are facing away from each other. Cut off excess length of the tie-straps. (Figure 4) Figure 4 – Article 17-0045 14. Replace the four TCM connector terminal springs using a terminal release tool, pick or bent paper clip. Do not scratch or damage the terminal surface or spring grooves. (Figure 5) TSB 17-0045 (Continued) PAGE3 Figure 5 – Article 17-0045 a. Each TCM terminal contains two springs. b. Place the springs into their correct position and seat in the grooves. 15. On the TCM connector, locate the PT HVIL terminal shunt locking tab access hole. Using an angled pick, press the tab while pulling the shunt out of the connector and discard the shunt. (Figure 6) Figure 6 – Article 17-0045 16. Install new shunt. The shunt is not fully seated during installation until an audible click is heard. a. Make sure clean latex gloves are worn to prevent contamination of the new shunt. 17. Using a clean lint free cloth, lightly wipe all surfaces of the shunt after installation. Apply Motorcraft® Electrical Grease to the new PT HVIL terminal shunt. (Figure 7) TSB 17-0045 (Continued) PAGE4 Figure 7 – Article 17-0045 18. Connect and disconnect the TCM connector. a. Verify all components remain in the correct position. 19. Reconnect the TCM connector. 20. Install the engine cover and the two engine cover retainer pins. 21. Connect the HV battery service disconnect. Follow the WSM procedures in Section 414-03A. 22. Reprogram the PCM to the latest calibration using IDS release 105.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. PART NUMBER PART NAME XG-12 Motorcraft® Electrical Grease CM5Z-15K607-A High Voltage Harness Kit OTHER APPLICABLE ARTICLES: 15B23 OPERATION DESCRIPTION TIME 170045A 2012-2014 Focus Electric: Retrieve DTCs, Inspect And Correct Shunt If Necessary Following The Service Procedure (Do Not Use With Any Other Labor Operations) 0.3 Hr. 170045B 2012-2014 Focus Electric: Retrieve DTCs, Inspect And Correct Shunt If Necessary Following The Service Procedure, Inspect The HV Wires Only And Reprogram The PCM (Do Not Use With Any Other Labor Operations) 0.6 Hr. 170045C 2012-2014 Focus Electric: Retrieve DTCs, Inspect And Update The HV Wires, Replace The Shunt And Reprogram The PCM (Do Not Use With Any Other Labor Operations) 1.1 Hrs. WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 14A318 12 TSB 17-0045 (Continued) PAGE5**************************************************************************************************************
SEOCONTENT-END
TSB 17-0045
NHTSA ID Number: 10057882
Manufacturer Communication Number: 15-0031
Summary
FORD 2012-2014 FOCUS : CERTAIN FOCUS ELECTRIC VEHICLE ARE EXPERIENCING A MESSAGE “STOP SAFELY NOW” DIAGNOSTIC TROUBLE CODE PRESENT IN THE PCM. *LJ
1 Associated Document
Service Bulletin Document
TSB 15-0031
https://www.nhtsa.gov/recalls?nhtsaId=10057882
Reprogramming
Service Information & Reprogramming
Module Reprogramming
Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
IDS/FDRS | VCM, VCM II, VCMM | X | X | X | X |
FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool | |
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool | |
CarDAQ-Plus | |
CarDAQ-M | |
VSI J2534 ECU Reprogrammer | |
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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