Rattle Noise From The Roof Opening Panel Shield While Driving Over Bumps - 2011-2016 Ford Expedition & Lincoln Navigator

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TSB 17-0001	RATTLE NOISE FROM THE ROOF OPENING PANEL SHIELD WHILE DRIVING OVER BUMPS
Publication Date: January 4, 2017

FORD:	2011-2016 Expedition
LINCOLN:	2011-2016 Navigator

ISSUE:

Some 2011-2016 Expedition and Navigator vehicles may exhibit a rattle noise from the roof opening panel shield while driving over bumps.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Does the vehicle exhibit a rattle from the roof opening panel that stops when applying light pressure on the panel?
1. Yes – proceed to Step 2.
1. No – refer to Workshop Manual (WSM), Section 501-17 for normal diagnostics.

Install the roof opening panel shield repair kit. Refer to the installation instructions included with the kit.

PART NUMBER	PART NAME
BL7Z-78500B02-A	Roof Opening Panel Shield Repair Kit

OPERATION	DESCRIPTION	TIME
170001A	2011-2016 Expedition/Navigator With Roof Opening Panel: Install Roof Opening Panel Shield Repair Kit Includes Time To Road Test To Verify Concern (Do Not Use With Any Other Labor Operations)	0.8 Hr.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.