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2016 Ford And Lincoln MKX – SYNC 3 Non-Navigation – Apple CarPlay And/Or Android Auto – Customer Pay Upgrade Available
Some customers with 2016 Ford/Lincoln vehicles with SYNC 3 less NAV may request an upgrade for Apple CarPlay or Android Auto.
In General settings and about check if v2.0 is present.
If V2.0 is present no software update is needed.
Apple CarPlay requires a new Media Hub to be installed.
Refer to GSB for Apple CarPlay Android Auto upgrade.
Refer to WSM, Section 415-00 to update APIM if needed.
Once Installation Complete pop-up appears the system will reboot – do not remove USB drive.
Pop-up will ask about Automatic Software Downloads, select Ask Me Later.
After Installation Complete pop-up, follow PTS instructions and perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation.
The upgrade is customer paid as it is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages – SYNC.
