Liftgate Opens While Walking next to the Rear Bumper – 2016 Ford Explorer

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HANDS-FREE LIFTGATE – WITHOUT TRAILER TOWING PACKAGE – LIFTGATE OPENS WHEN WALKING NEXT TO THE REAR BUMPER
Publication Date: August 2, 2016

 

FORD: 2016 Explorer

 

ISSUE:

Some 2016 Explorer vehicles equipped with the hands-free power liftgate and without trailer tow package may exhibit a liftgate that opens while walking next to the rear bumper. This may be due to the software sensitivity in the hands-free liftgate actuation module.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

Replace the hands-free liftgate actuation module. Refer to Workshop Manual (WSM), Section 501-03.

PART NUMBER PART NAME
GB5Z-14B291-F Hands-Free Liftgate Actuation Module

 

OPERATION DESCRIPTION TIME
160102A 2016 Explorer: Replace The Hands-Free Liftgate Actuation Module (Do Not Use With Any Other Labor Operations) 0.3 Hr.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO. CONDITION CODE
14B291 04

 

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