Power/Hands-Free Liftgate Difficult to Open or Close – Warning Chime and Liftgate Ajar Message – 2013-2014 Ford Escape

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TSB 13-6-21
  • POWER/HANDS-FREE LIFTGATE DIFFICULT TO OPEN OR CLOSE – LIFTGATE/TRUNK MODULE DTCS C2006:19, B1453, U3000 – WARNING CHIME AND LIFTGATE AJAR MESSAGE
Publication Date: June 18, 2013

 

FORD: 2013-2014 Escape

 

ISSUE:

Some 2013-2014 Escape vehicles built on or before 6/12/2013 and equipped with a power or hands-free liftgate may exhibit a customer concern with a Liftgate Ajar warning chime, indicator message illuminated and/or a difficult to open or close liftgate. Diagnostic trouble codes (DTCs) C2006:19, B1453, and/or U3000 may be stored in the liftgate/trunk module (LTM).

 

ACTION:

Follow service procedure steps to correct the condition.

 

SERVICE PROCEDURE

  1. Measure body margins – rear panels for liftgate to vehicle body fit. Refer to Workshop Manual (WSM), Section 501-35.
  2. Are liftgate measurements within specification?
    1. Yes – proceed to Step 3.
    2. No – perform Liftgate Alignment procedure. Refer to WSM, Section 501-03. Proceed to Step 3.
  3. Reprogram the LTM to the latest calibration using Integrated Diagnostic System (IDS) release 85.02 and higher. Calibration files may also be obtained at www.motorcraft.com.

 

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME
130621A 2013-2014 Escape: Measure Body Margins And Reprogram The LTM (Do Not Use With Any Other Labor Operations) 0.4 Hr.
130621B 2013-2014 Escape: Measure Body Margins Perform Liftgate Alignment Procedure And Reprogram The LTM (Do Not Use With Any Other Labor Operations) 2.6 Hrs.

 

DEALER CODING

BASIC PART NO. CONDITION CODE
7840010 07

 

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Service Information & Reprogramming

Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford, Lincoln and Mercury vehicles.

Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:

  • Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
  • Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)

In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.

J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.

Latest Calibration Information

Module Build Data (As-Built)
Use VIN to obtain As-Built data

www.motorcraftservice.com

 

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