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NHTSA ID Number: 10079014
Manufacturer Communication Number: UPS-16-U-11-S1
Summary
COOLANT CONCENTRATION ADJUSTMENT
2 Affected Products
Vehicles
May 23, 2016
TO: All U.S. Ford and Lincoln
Dealers
SUBJECT: DELIVERY HOLD – Update Prior to Sale 16U11 โ Supplement #1
Certain 2016 Model Year F-150 and Transit Vehicles
Coolant Concentration Adjustment
New! REASON FOR THIS SUPPLEMENT
Claims preparation and submission instructions have been updated for dealers that have completed the launch to One Warranty Solution (OWS).
PROGRAM TERMS
This program will be in effect through April 30, 2017, for vehicles within the new vehicle bumper-to-bumper warranty coverage period.
AFFECTED VEHICLES
Vehicle | Model Year | Assembly Plant | Build Dates |
F-150 | 2016 | Kansas City | February 1, 2016 through February 2, 2016 |
Transit | 2016 | Kansas City | February 1, 2016 through February 2, 2016 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS PROGRAM
In some of the affected vehicles, the engine coolant to water concentration may be less than specification. Low coolant concentration could result in reduced cooling system freeze protection, reduced corrosion resistance, heater and radiator performance degradation, and water pump noise or leaks.
SERVICE ACTION
Before delivering any of the vehicles involved in this program, dealers are to adjust the cooling system concentration. This service must be performed on all affected vehicles at no charge to the vehicle owner.
NOTE: It is not necessary to completely drain and refill the cooling system.
OWNER NOTIFICATION MAILING SCHEDULE
Owner letters will not be mailed for this program.
New! ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
Michael A. Berardi
ATTACHMENT I
DELIVERY HOLD โ Update Prior to Sale 16U11 โ Supplement #1
Certain 2016 Model Year F-150 and Transit Vehicles
Coolant Concentration Adjustment
OASIS ACTIVATION
OASIS will be activated on April 19, 2016.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on April 19, 2016.
STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery.
SOLD VEHICLES
Correct affected vehicles identified in OASIS which are brought to your dealership within the applicable Ford Bumper-to-Bumper warranty coverage period.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this service action.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For vehicles within new vehicle bumper-to-bumper warranty coverage, follow existing warranty and policy guidelines for related damage claims. No SSSC approval is required for these vehicles:
- Ford
vehicles โ 3 years or 36,000 miles
- Ford
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
The use of rental vehicles is not approved for this program.
New! CLAIMS PREPARATION AND SUBMISSION
NOTE: Prepare and enter claims using Direct Warranty Entry (DWE) or One Warranty Solution (OWS).
- DWE: If you enter claims in the ACESII Warranty screen, enter claims using DWE.
- Refer to ACESII Manual for claims preparation and submission information.
- Use code information shown below:
- Program Code (DWE) โ 16U11
- Causal Component โ ANTI
- Labor Operation โ 16U11B
- Condition Code โ 63
- Customer Concern Code โ E23
- Refer to ACESII Manual for claims preparation and submission information.
- OWS: Enter claims in Dealer Management Software (DMS). These instructions are only for dealers that have completed the launch to OWS and, as a result, are no longer able to reach ACESII online.
- Refer to the OWS Manual for claims preparation and submission information.
- Use code information shown below:
- Claim Type 31 โ Field Service Action
- Sub Code (OWS) โ 16U11
- ย Labor Operation โ 16U11B
- Use code information shown below:
- Refer to the OWS Manual for claims preparation and submission information.
- Additional labor and/or parts must be claimed as related damage on a separate repair line from the FSA.
- PROGRAM TERMS: This program will be in effect through April 30, 2017, for vehicles within the new vehicle bumper-to-bumper warranty coverage period.
ATTACHMENT II
DELIVERY HOLD – Update Prior to Sale 16U11 โ Supplement #1
Certain 2016 Model Year F-150 and Transit Vehicles
Coolant Concentration Adjustment
LABOR ALLOWANCES
Description | Labor Operation | Labor Time |
Adjust coolant concentration | 16U11B | 0.3 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
The DOR/COR number for this program is 51033.
Order your parts requirements through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed.
DEALER PRICE
For latest prices, refer to the current Dealer Price List.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
CERTAIN 2016 MODEL YEAR F-150 AND TRANSIT VEHICLES โ COOLANT CONCENTRATION ADJUSTMENT
OVERVIEW
In some of the affected vehicles, the engine coolant to water concentration may be less than specification. Low coolant concentration could result in reduced cooling system freeze protection, reduced corrosion resistance, heater and radiator performance degradation, and water pump noise or leaks. Dealers are to adjust the cooling system concentration.
NOTE: It is not necessary to completely drain and refill the cooling system.
SERVICE PROCEDURE
WARNING: When releasing the cooling system pressure, cover the coolant expansion tank cap with a thick cloth.
- Remove the pressure relief cap.
- Using fluid suction gun Rotunda Part Number LIN615 or equivalent, remove all coolant from the degasย bottle.
- Using Motorcraft Orange Concentrated Antifreeze/Coolant VC-3-B, fill the degas bottle to the Max Fillย line.
- Install the pressure relief cap.
NHTSA ID Number: 10183752
Manufacturer Communication Number: 16U11
Summary
In some of the affected vehicles, the engine coolant to water concentration may be less than specification. Low coolant concentration could result in reduced cooling system freeze protection, reduced corrosion resistance, heater and radiator performance degradation, and water pump noise or leaks
1 Associated Document
Manufacturer Communications
Update Prior to Sale 16U11
April 19, 2016
MC-10183752-9999.pdf 170.822KB
1 Associated Document
Manufacturer Communications
Update Prior to Sale 16U11 โ Supplement #1
May 23, 2016
MC-10079014-7690.pdf 162.406KB
- Yellow-colored, longer-life, ethylene glycol-based antifreeze/coolant for use in gasoline and diesel engines
- Provides year-round antifreeze, anti-boil and corrosion protection
- Ready-to-use; no need to add water - the 50/50 mixture of coolant and treated (purified) water provides freeze protection down to -34ยฐF (-37ยฐC) and boiling protection up to 265ยฐF (129ยฐC)
- Do not mix different colors or types of coolant in your vehicle
- Contains a bittering agent
- Yellow-colored, longer-life, ethylene glycol-based antifreeze/coolant for use in gasoline and diesel engines
- Provides year-round antifreeze, anti-boil and corrosion protection
- 50/50 mixture of coolant and distilled water provides freeze protection down to -34ยฐF (-37ยฐC) and boiling protection up to 265ยฐF (129ยฐC)
- Do not mix different colors or types of coolant in your vehicle
- Contains a bittering agent
- Yellow-colored, longer-life, ethylene glycol-based antifreeze/coolant for use in gasoline and diesel engines
- Provides year-round antifreeze, anti-boil and corrosion protection
- A 50/50 mixture of coolant and distilled water provides freeze protection down to -34ยฐF (-37ยฐC) and boiling protection up to 265ยฐF (129ยฐC)
- Do not mix different colors or types of coolant in your vehicle
- Contains a bittering agent
- 1 GALLON ENGINE ANTIFREEZE/COOLANT: Fully compatible with other extended life antifreeze/coolants. This item contains a bittering agent called Denatonium Benzoate.
- PROTECTS: Advanced formulation prevents rust & corrosion protecting all engine cooling system components
- DESIGNED FOR NORTH AMERICAN VEHICLES: Recommended for use with Ford
, Chrysler, and GM vehicles that require an orange organic acid technology formula
- GUARANTEED: When installed as part of a complete flush and fill, PEAK guarantees this coolant will provide service life protection of up to 400,000 miles or 15 years.
- 50/50 PREDILUTED FOR QUICK TOP OFFS: Already prediluted to make topping off your cooling system a breeze
- PREDILUTED ANTIFREEZE AND COOLANT: Engineered to support any vehicle's engine cooling system to enhance performance and provide protection. This item contains a bittering agent called Denatonium Benzoate.
- PROPRIETARY BLEND: Contains 10X the scale-fighting inhibitors to ensure maximum cooling performance while protecting against scale, corrosion, and other damage
- SUPERIOR CHEMISTRY: Free from 2-EHA, silicate, nitrite, borate, and amines to keep your vehicle functioning in prime condition
- UNIVERSAL FORMULA: Compatible with any color or type of existing antifreeze and coolant in your car's system
- LONG-LASTING: Offers 2X the average warranty coverage, cooling your engine system for over 10 years or 300,000 miles of service
- Unsurpassed freeze protection and anti-boil performance outperforms industry standards
- Organic acid technology resists rust, scale & corrosion while protecting all cooling system metals (including aluminum)
- High-quality additives protect against leaks and wonโt harm gaskets, hoses, plastics or original vehicle finish
- Orange concentrate formula should be mixed with clean tap water or demineralized water at 50/50 ratio for temperatures -34 to 265F; 60/40 for -62 to 270F; and 70/30 for -84 to 267F
- 5 year/150,000 mile guarantee protects against engine failure caused by freeze-ups or boil-overs
- Unsurpassed freeze protection and anti-boil performance outperforms industry standards
- Hybrid organic acid technology fights rust, scale & corrosion while protecting all cooling system metals (including aluminum)
- High-quality additives protect against leaks and wonโt harm gaskets, hoses, plastics or original vehicle finish
- Yellow concentrate formula should be mixed with clean tap water or demineralized water at 50/50 ratio for temperatures -34 to 265F; 60/40 for -62 to 270F; and 70/30 for -84 to 267F
- 5 year/150,000 mile guarantee protects against engine failure caused by freeze-ups or boil-overs
- Contains Alugard Plus for compatibility with all ethylene glycol-based coolants in automobiles and light duty trucks
- Fights corrosion, scaling and rust while protecting all cooling system metals (including aluminum)
- High-quality additives protect against leaks and wonโt harm gaskets, hoses, plastics or original vehicle finish
- Pre-mixed yellow formula is ready-to-use in a 50/50 ratio with deionized water to protect all modern engine components from winter freezing (-34F) and summer boiling (265F).
- Contains 30 โ 50 ppm of denatonium benzoate as a bittering agent
- Part number: VC5DIL
- Country of Origin: United States
- Package Weight: 4.15 kilograms
- "This product contains bittering agent"
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