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December 15, 2023 NHTSA CAMPAIGN NUMBER: 23V847000
Driver’s Air Bag May Become Deactivated/FMVSS 208
A deactivated air bag will not deploy during a crash, increasing the risk of injury.
NHTSA Campaign Number: 23V847
Manufacturer Ford
Motor Company
Potential Number of Units Affected 17,970
Summary
Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F-250, F-350, F-450, F-550, and F-600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver’s frontal air bag.
Remedy
Dealers will inspect and replace the clock spring as necessary, free of charge. Interim owner notifications explaining the safety risk are scheduled to be mailed January 8, 2024. A second notice will be sent once remedy parts become available, anticipated 2nd Quarter 2024. Owners may contact Ford customer service at 1-866-436-7332.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
December 18, 2023
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 23S63
Certain 2023 Model Year F-150 and Super Duty Vehicles
Clock spring Inspection and Replacement
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| F-150 | 2023 | Dearborn | March 13, 2023 through June 15, 2023 |
| Kansas City | January 3, 2023 through June 8, 2023 | ||
| F-150 Lightning | 2023 | Rouge Electrical | March 31, 2023 through May 2, 2023 |
| Super Duty | 2023 | Kentucky | January 6, 2023 through August 2, 2023 |
| Ohio | March 27, 2023 through June 21, 2023 |
US population of affected vehicles: 17,969. Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the steering wheel clock spring assembly may have an insufficient weld between the bus bar and the ribbon cable which can lead to a loss of electrical connection to the driver front airbag. This will result in the illumination of the airbag warning lamp. The customer may also notice loss of illumination and function of switches on the steering wheel (e.g. radio controls) or an inoperative horn. A driver airbag that does not deploy when intended increases the risk of injury in a crash.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers in second quarter, 2024 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
Ford Motor Company (Ford) Recall No. 23S63 Chronology
CERTAIN 2023 MODEL YEAR F-150 AND SUPER DUTY VEHICLES – DRIVER AIRBAG MAY NOT DEPLOY
Date of Submission: December 15, 2023
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision.
November – December 2023
On November 8, 2023, the Tier 1 supplier, BCS Automotive Interface Solutions (“BCS”), notified Ford that it would be filing an equipment recall report with NHTSA related to airbag clock springs supplied to BCS by a sub-supplier, American Furukawa. BCS told Ford that certain clock spring assemblies used in Steering Column Control Modules (SCCM) supplied to Ford by BCS may have been contaminated in the sub-supplier’s manufacturing process.
On November 9, 2023 2023 the issue pertaining to contaminated clock springs was brought to Ford’s Critical Concern Review Group (CCRG) for review and an investigation was opened. Concurrent with the initiation of the CCRG investigation, Ford started working with BCS to analyze production and shipping records provided by BCS to understand which Ford assembly facilities and vehicle lines were supplied with SCCMs that may contain the subject clock springs.
On November 14, 2023, BCS filed an equipment recall report with NHTSA which was provided by NHTSA to Ford on December 4, 2023.
Through November, Ford continued to work with BCS to review supplier production and shipping records, as well as supplier technical reports. Using serial numbers supplied by BCS, Ford traced the SCCMs provided by BCS to the 2023 model year F-150 and Super Duty vehicles in which they were installed.
Ford searched warranty, customer and field reports as well as connected vehicle data to identify reports that may be related to open circuits caused by insufficient welding of the bus bar and ribbon cable of the clock spring assembly. Ford also reviewed the SCCM circuitry diagram, which provides diagnostic path information, to verify that the Diagnostic Trouble Codes (DTCs) reported in warranty and connected vehicle data could be related to open circuits resulting from the regions of insufficient welding. Additionally, the CCRG investigation confirmed that Ford’s assembly plant controls check for DTCs during end-of-line processes, and in the event an airbag DTC is present, the vehicle would not be permitted to leave plant control.
As of December 6, 2023, Ford is aware of 19 warranty reports received from May 1, 2023, through November 10, 2023, indicating open circuits that could potentially be related to the clock spring concern described in the supplier’s equipment recall report.
On December 8, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is not aware of any reports of accident or injury related to this condition.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2023 |
| FORD | F-250 SD | 2023 |
| FORD | F-350 SD | 2023 |
| FORD | F-450 SD | 2023 |
| FORD | F-550 SD | 2023 |
| FORD | F-600 SD | 2023 |
5 Associated Documents
Recall 573 Report-Amendment 12/15/2023
RCLRPT-23V847-6412.PDF 216.899KB
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Recall Acknowledgement
RCAK-23V847-2796.pdf 674.529KB
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Defect Notice 573 Report
RCLRPT-23V847-5210.PDF 216.418KB
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Chronology
RMISC-23V847-6440.pdf 98.078KB
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Manufacturer Notices(to Dealers,etc)
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SEOCONTENT-START
© Copyright 2023 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Operating Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division December 18, 2023
TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice –
Safety Recall 23S63
Certain 2023 Model Year F-150 and Super Duty Vehicles
Clock spring Inspection and Replacement AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
Dearborn March 13, 2023 through June 15, 2023 F-150 F-150
Lightning Super Duty 2023 2023 2023 Kansas City Rouge Electrical
Kentucky Ohio January 3, 2023 through June 8, 2023 March 31, 2023 through May 2, 2023 January 6, 2023 through August 2, 2023
March 27, 2023 through June 21, 2023 US population of affected vehicles: 17,969. Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the steering wheel clock spring assembly may have an insufficient weld between the bus bar and the ribbon cable which can lead to a loss of electrical connection to the driver front airbag. This will result in the illumination of the airbag warning lamp. The customer may also notice loss of illumination and function of switches on the steering wheel (e.g. radio controls) or an inoperative horn. A driver airbag that does not deploy when intended increases the risk of injury in a crash.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers in second quarter, 2024 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering
information have been provided to dealers. © Copyright 2023 Ford Motor Company
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-847
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company DEC 15, 2023 NHTSA Recall No. : 23V-847 Manufacturer Recall No. : 23S63 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 17,970 Estimated percentage with defect : 11 %
Vehicle Information : Vehicle 1 : 2023-2023 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed supplier process records to determine the population of affected parts. The Ford process is capable of tracing Steering Column Control Modules with potentially affected clock spring assemblies to the vehicles in which the Steering Column Control Modules are installed.
These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 9,281 Ford F-150 vehicles are affected.
Production Dates : JAN 03, 2023 – JUN 15, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-847 Page 2 Vehicle 2 : 2023-2023 Ford Super Duty: F250, F350, F450, F550, F600
Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed supplier process records to determine the population of affected parts. The Ford process is capable of tracing Steering Column Control Modules with potentially affected clock spring assemblies to the vehicles in which the Steering Column Control Modules are installed. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 3,337 F-250 vehicles are affected. 2,919 F-350 vehicles are affected. 680 F-450 vehicles are affected. 1,472 F-550 vehicles are affected. 281 F-600 vehicles are affected.
Production Dates : JAN 06, 2023 – AUG 02, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The Steering Column Control Module (SCCM) in affected vehicles may contain a clock spring assembly with an insufficient weld between the bus bar and the ribbon cable. The ribbon cable provides connectivity to the driver airbag. An insufficient weld can lead to a disconnection of ribbon cable circuits, resulting in a loss of electrical connection to the driver’s front airbag. As a consequence, the airbag warning light will illuminate and the driver airbag will not deploy when intended.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A driver airbag that does not deploy when intended increases the risk of
injury in a crash.
Description of the Cause : During the sub-supplier’s manufacturing process, clock spring bus bars may have been washed in isopropyl alcohol contaminated with glycerin.
Contamination of bus bars with glycerin may result in an insufficient weld condition between the bus bar and the ribbon cable of the clock spring assembly. Identification of Any Warning
that can Occur : The customer may notice loss of illumination and function of switches on the steering wheel (e.g., radio controls), inoperative horn and an airbag warning lamp. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-847 Page 3 Involved Components : Component Name 1 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : ML3T-14B522-ENW Component Name 2 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : ML3T-14B522-GCE Component Name 3 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : ML3T-14B522-HGW Component Name 4 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-AGW Component Name 5 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-CGW Component Name 6 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-DGW Component Name 7 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-EGW The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-847 Page 4 Component Name 8 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-FGW Component Name 9 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-FHW Component Name 10 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PL3T-14B522-JAW Component Name 11 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : RL3T-14B522-AAW Supplier Identification : Component Manufacturer
Name : BCS Automotive Interface Solutions Address : 33737 W. 12 Mile Road
Farmington hills Michigan 48331
Country : United States Chronology :
Chronology is provided as an attachment. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-847
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have the steering wheel clock spring production date inspected. Clock springs with a suspect date will be replaced. There will be no charge for this service.
Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2023. The ending date for reimbursement eligibility is estimated to be January 5, 2024. Ford will forward a copy of the notification letters to dealers to the agency when available.
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The remedy clock spring assemblies will contain properly welded internal components.
NR Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on December 18, 2023.
Mailing of owner notification letters is expected to begin January 8, 2024 and is expected to be completed by January 12, 2024.
Planned Dealer Notification Date : DEC 18, 2023 – DEC 18, 2023
Planned Owner Notification Date : JAN 08, 2024 – JAN 12, 2024
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-847
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company DEC 15, 2023 NHTSA Recall No. : 23V-847 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 17,970 Estimated percentage with defect : 11 %
Vehicle Information : Vehicle 1 : 2023-2023 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed supplier process records to determine the population of affected parts. The Ford process is capable of tracing Steering Column Control Modules with potentially affected clock spring assemblies to the vehicles in which the Steering Column Control Modules are installed.
These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 9,281 Ford F-150 vehicles are affected.
Production Dates : JAN 03, 2023 – JUN 15, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-847 Page 2 Vehicle 2 : 2023-2023 Ford Super Duty: F250, F350, F450, F550, F600
Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed supplier process records to determine the population of affected parts. The Ford process is capable of tracing Steering Column Control Modules with potentially affected clock spring assemblies to the vehicles in which the Steering Column Control Modules are installed. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 3,337 F-250 vehicles are affected 2,919 F-350 vehicles are affected 680 F-450 vehicles are affected 1,472 F-550 vehicles are affected 281 F-600 vehicles are affected Production Dates : JAN 06, 2023 – AUG 02, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The Steering Column Control Module (SCCM) in affected vehicles may contain a clock spring assembly with an insufficient weld between the bus bar and the ribbon cable. The ribbon cable provides connectivity to the driver airbag. An insufficient weld can lead to a disconnection of ribbon cable circuits, resulting in a loss of electrical connection to the driver’s front airbag. As a consequence, the airbag warning light will illuminate and the driver airbag will not deploy when intended.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A driver airbag that does not deploy when intended increases the risk of
injury in a crash.
Description of the Cause : During the sub-supplier’s manufacturing process, clock spring bus bars may have been washed in isopropyl alcohol contaminated with glycerin.
Contamination of bus bars with glycerin may result in an insufficient weld condition between the bus bar and the ribbon cable of the clock spring assembly.
Identification of Any Warning The customer may notice loss of illumination and function of switches on the steering wheel (e.g., radio controls), inoperative horn and an airbag warning The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-847 Page 3 that can Occur : lamp. Involved Components : Component Name 1 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : ML3T-14B522-ENW Component Name 2 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : ML3T-14B522-GCE Component Name 3 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : ML3T-14B522-HGW Component Name 4 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-AGW Component Name 5 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-CGW Component Name 6 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-DGW The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-847 Page 4 Component Name 7 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-EGW Component Name 8 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-FGW Component Name 9 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PC3T-14B522-FHW Component Name 10 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : PL3T-14B522-JAW Component Name 11 : Steering Column Control Module (SCCM) Component Description : Clock Spring
Component Part Number : RL3T-14B522-AAW Supplier Identification : Component Manufacturer
Name : BCS Automotive Interface Solutions Address : 33737 W. 12 Mile Road
Farmington hills Michigan 48331
Country : United States Chronology : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-847
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
NR
Description of Remedy :
Description of Remedy Program : NR How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported
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SEOCONTENT-END
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