23B60 – Reconfigure the Body Control Module-B (BCMB) Door Sill Plate Illumination – 2022-2023 Ford Mustang

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NHTSA ID Number: 10243422

Manufacturer Communication Number: 23B60

Summary

Certain 2022-2023 Model Year Stealth MustangeBay Vehicles – Reconfigure the Body Control Module-B (BCMB) Door Sill Plate Illumination

 


September 5, 2023

NEW VEHICLE Customer Satisfaction Program 23B60
Certain 2022-2023 Model Year Stealth MustangeBay Vehicles
Reconfigure the Body Control Module-B (BCMB) Door Sill Plate Illumination

 

PROGRAM TERMS

This program will be in effect through September 30,2024. There is no mileage limit for this program.

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
MustangeBay2022Flat Rock AssemblyAugust 24, 2021 through December 5, 2022
2023August 10, 2022 through December 15, 2022

US population of affected vehicles: 356 Affected vehicles are identified in OASIS and FSA VIN Lists.

Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit if required. See the EXCESS STOCK RETURN details in Attachment II for more information.

 

REASON FOR THIS PROGRAM

In all of the affected vehicles, due to an incorrect Body Control Module-B (BCMB) configuration, the scuff plates do not illuminate when the customer opens the door.

 

SERVICE ACTION

Dealers are to Reconfigure the (BCM-B) to the latest level using the FordeBay Diagnostic Repair System (FDRS). This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of September 18, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether the customer has received a letter or not.

 

MOBILE SERVICE REPAIR ASSESSMENT LEVEL

  • All repairs in this program have the following assessment level.

– Mobile Reprogramming

 

MOBILE REPAIR RECOMMENDATIONS

  • Confirm with the customer a mobile repair is feasible.
  • Check OASIS before going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed.
  • Transportation – Due to the simplicity of this repair, a specialty vehicle is not required.

 

MOBILE REPAIR ADDITIONAL INFORMATION

Please ensure the technician brings the following to the mobile repair destination:

  • Printed Technical Instructions.
  • Printed Repair/Work Order or any other necessary documentation as customer copy(s).
  • Documents could also be emailed to the customer.
  • Shirt/uniform and vehicle graphic with the dealership or FordeBay logos are recommended.

 

SOLD VEHICLES

  • Owners of affected vehicles will be directed to dealers for repairs.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

BRANDED / SALVAGED TITLE VEHICLES

Affected branded/salvaged title vehicles are eligible for this service action.

 

OWNER REFUNDS

Refunds are not approved for this program.

 

RENTAL VEHICLES 

Rental vehicles are not approved for this program.

 

PICK-UP AND DELIVERY- Participating Dealers

Dealers participating in the Remote Experience Program:

  • Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details.

 

PICK-UP AND DELIVERY- Non-participating Dealers

Dealers not participating in the 2023 Remote Experience Program for Pick-up & Delivery are authorized to claim unique services for completing this program.

  • Dealers are authorized to claim one-half labor hour per repair for vehicle pick-up & delivery services. Refer to Labor Allowances for details.
  • Dealers must retain a Vehicle Pick-up & Delivery Record with the repair order documentation.

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Parts are not required to complete this repair.

 


CERTAIN 2022-2023 MODEL YEAR MUSTANGeBay VEHICLES — RECONFIGURE THE BODY CONTROL MODULE WITH UPDATED AS-BUILT DATA

SERVICE PROCEDURE

Module Programming

NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTCs after programming. For DTCs generated after programming, follow normal diagnostic service procedures.

1. Connect a battery charger to the 12V battery.

NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC.

2. Log into FordeBay Diagnostic and Repair System (FDRS).

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

3. Click “Read VIN from Vehicle” or manually enter the VIN.

NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green.

4. Select Toolbox tab.

5. From the list on the LH side of the screen, select the BCM-B.

6. From the list on the RH side of the screen, select BCM-B – Body Control Module B (BCMB) Module Configuration.

7. Click DOWNLOAD.

8. Click RUN. Follow all on-screen instructions carefully.

9. From the list on the RH side of the screen, select Self-Test and click RUN.

10. Click the Run Selected Tests button in the lower right.

11. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules.

12. Disconnect the battery charger from the 12V battery once the programming has completed.

 

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.

• Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source.

NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.

• Inspect Vehicle Communication Module II (VCM IIeBay)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.

• A hardwired connection is strongly recommended.

• Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.

• Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio,etc.).

• Follow all scan tool on-screen instructions carefully.

• Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.

• Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module

a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.

b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.

c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.

d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.

e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
FORDeBayMUSTANGeBay2022-2023

 


1 Associated Document

Manufacturer Communications

September 5, 2023
Reconfigure the Body Control Module-B (BCMB) Door Sill Plate Illumination

MC-10243422-0001.pdf 502.483KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / FordeBay Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory FordeBay Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present FordeBay, LincolneBay and MercuryeBay vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

FordeBay J2534 Diagnostic Software (FJDS) / FordeBay Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present FordeBay, LincolneBay and MercuryeBay module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present FordeBay and LincolneBay vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

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23B60 - Reconfigure the Body Control Module-B (BCMB) Door Sill Plate Illumination - 2022-2023 Ford Mustang | small light CarDAQ-M
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Mongoose-Plus J2534

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Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

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RAP2 OEM J2534 Remote Reprogramming Tool

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BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

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Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

23B60 - Reconfigure the Body Control Module-B (BCMB) Door Sill Plate Illumination - 2022-2023 Ford Mustang | small light

GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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