23C36 – Reprogram Light Emitting Diode (LED) and Headlamp Control Modules (HCM) – 2022 Ford F-150

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November 28, 2023 NHTSA CAMPAIGN NUMBER: 23V802000

Parking Lights May Flicker/FMVSS 108

Flickering parking lights can reduce visibility, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V802

Manufacturer Ford Motor Company

Components EXTERIOR LIGHTING

Potential Number of Units Affected 18,527

 

Summary

Ford Motor Company (Ford) is recalling certain 2022 F-150 vehicles. The parking lights may flicker when the headlights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”

 

Remedy

Dealers will update the LED driver module software, free of charge. Owner notification letters are expected to be mailed January 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 23C36. Vehicles with high series headlamps previously recalled under recall number 22V-686 that received an incomplete remedy, or have not yet been repaired, will need to have the new remedy completed.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


November 30, 2023

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Compliance Recall 23C36
Certain 2022 Model Year F-150 Vehicles
Reprogram Light Emitting Diode (LED) and Headlamp Control Modules (HCM)

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F-150 2022 Dearborn March 11, 2022 through July 22, 2022
F-150 2022 Kansas City March 15, 2022 through July 23, 2022

US population of affected vehicles: 18,422. Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS COMPLIANCE RECALL – Incomplete Repair of 22C22

There are 2 reasons for this recall.

First: Incomplete repairs under 22C22. An investigation identified that some dealers may have completed only one (1) of the two (2) prescribed Headlamp Control Modules (HCM) software updates and closed the FSA before the Light Emitting Diode (LED) software update was fully completed. Also, some dealers inadvertently performed a body control module (BCM) software update instead of the required HCM software updates. Therefore, these vehicles that received an incomplete repair under 22C22 are now to be fully repaired under 23C36.

Second: Vehicles with HCM configuration that have NOT yet had 22C22 completed are included in 23C36.  Vehicles without an HCM configuration will remain in 22C22. This is being done for administrative purposes.

The affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 Lamps, reflective devices, and associated equipment. FMVSS 108 requires the park/position lamp function to be “steady burning”. Vehicles may exhibit a front park/position lamp flickering that results in a park/position lamp function that is not “steady burning”. A front park/position lamp that flickers could increase the risk of a crash.

Under this concern, parking lamp flickering may occur during any of the three following scenarios:

  • When the “Parking Lamps on” mode is selected.
  • When the “Headlamps on” mode is selected.
  • When the headlamp “Night Mode” is automatically triggered in low light.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to follow the Technical Instructions Attached for 23C36.

  • Requirement: Two (2) software updates using FDRS:
  • Perform the LED module software update even if the HCM is at the latest level.
  • Screenshot/photo verification, submitted to the SSSC, of successful LED software programing level 23.

This service must be performed on all affected vehicles at no charge to the vehicle owner. For new vehicle storage guidelines, refer to EFC13033, Storage Guidelines for New Vehicles.

Mobile Repair and/or Pick-Up and Delivery: To assist vehicle owners to have this repair completed when parts are available, dealers should:

  • Arrange for a mobile repair at the owner’s location, or:
    • Arrange to pick up the owner’s vehicle and drive it to the dealership for repairs. o Re-deliver the owner’s vehicle after repairs have been completed.
  • Pick-Up & Delivery and mobile service should be made available for all customers.
  • Refer to the Rental and Claiming sections for further details.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of January 15, 2024. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. 

 

MOBILE SERVICE REPAIR ASSESSMENT LEVEL

  • All repairs in this program have the following assessment level.

– Mobile Reprogramming

 

MOBILE REPAIR RECOMMENDATIONS

  • Confirm with the customer a mobile repair is feasible.
  • Check OASIS before going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed.
  • Transportation – due to the simplicity of this repair, a specialty vehicle is not required.

 

MOBILE REPAIR ADDITIONAL INFORMATION
Please ensure the technician brings the following to the mobile repair destination:

  • Printed Technical Instructions
  • Printed Repair/Work Order or any other necessary documentation as customer copy(s) o Documents could also be emailed to the customer.
  • Shirt/uniform and vehicle graphic with the dealership or Ford logos are recommended.

 

SOLD VEHICLES

  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

BRANDED / SALVAGED TITLE VEHICLES

Affected branded / salvaged title vehicles are eligible for this recall.

 

OWNER REFUNDS

  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with a flickering front park lamp.

 

RENTAL VEHICLES 

Rental vehicles are not approved for this program.

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Parts are not required to complete this repair.

 


CERTAIN 2022 MODEL YEAR F-150 VEHICLES — REPROGRAM LIGHT EMITTING DIODE (LED) AND HEADLAMP CONTROL MODULES (HCM)

IMPORTANT: ERROR PREVENTION – This involves TWO (2) reprogramming sequences – Follow instructions EXACTLY.

IMPORTANT: Headlamps may not be functional if this process is interrupted.

NOTE: An HCM cannot be updated if a vehicle is not equipped.

 

Module Programming

NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTCs after programming. For DTCs generated after programming, follow normal diagnostic service procedures.

1. Connect a battery charger to the 12V battery.

  • Use of a heavy-duty charger is recommended to maintain proper battery voltage during this procedure.

NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC.

2. Log into Ford Diagnostic and Repair System (FDRS).

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

3. Click “Read VIN from Vehicle” or manually enter the VIN.

NOTE: Available modules are shown on the LH side of the screen and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.

4. Select Toolbox tab.

IMPORTANT: LED / HCM programing instructions are continued on the next page.

5. From the list on the LH side of the screen, select the HCM.

6. From the list on the RH side of the screen, select HCM – Light Emitting Diode (LED) Control Module Software Update – Software Level 9.23 or later. See Figure 2.

 

7. Click RUN.  Follow all on-screen instructions carefully.

8. From the list on the LH side of the screen, select the HCM.

9. From the list on the RH side of the screen, select HCMHeadlamp Control Module (HCM) Software Update. See Figure 3.

 

NOTE: If there is no HCM software update available and the HCM is at the latest level, proceed to Step 11.

10. Click RUN. Follow all on-screen instructions carefully.

11. On the FDRS diagnostic tool, select Vehicle identification / Vehicle History tab.

  • Or using the Professional Technician System (PTS), go to PTS > Diagnostics tab > Vehicle History.

12.Take a screen shot photo of the completed FDRS History that confirms BOTH the LED module (at 9.23 or higher) and HCM have been performed. See Figure 4.

NOTE: The LED software level needs to be at 9.23 or higher.

NOTE: Special Service Support Center (SSSC) will confirm LED software level 9.23 or higher and an updated HCM.

13. Submit the confirmed Screen Shot photo to the SSSC via the SSSC Web Contact Site and note if any special circumstances.

NOTE: The SSSC will confirm and respond with an FSA approval code used for payment processing.

14. From the list on the RH side of the screen, select Self-Test and click RUN.

15. Click the Run Selected Tests button in the lower right.

16. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules.

17. Disconnect the battery charger from the 12V battery once the programming has completed. This completes the recall.

NOTE: See Page 4 for Important Information for Module Programming.

 

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source.

NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.

  • Inspect the Vehicle Communication Module II (VCM IIeBay)/Vehicle Communication Module III (VCM III) or the Vehicle Communication and Measurement Module (VCMM) and the cables for any damage. Make sure scan tool connections are not interrupted during  programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
  • Turn the accessories back on after programming has completed.
  • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
  • Follow all scan tool on-screen instructions carefully.
  • Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module

a. Disconnect the VCM IIeBay/VCM III or the VCMM from the data link connector (DLC) and your PC.

b. After ten seconds, reconnect the VCMII/VCMIII or the VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMIII or the VCMM icon should turn green in the bottom right corner of the screen. If it     does not, troubleshoot the FDRS to VCM connection.

c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.

d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.

e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.

 


Owner’s Manual Addendum

Please insert this page in your Owner’s Manual.

Tailgate – Vehicles With: Remote Power Tailgate Release/Remote Release Tailgate

 The following information supplements your Owner’s Manual. For any questions regarding the tailgate, contact an authorized dealer.

NOTE: The following is applicable after the completion of Field Service Action 22C22 – Front Park Lamp Flicker, which updated the vehicle to the most current level of software.

 

OPENING THE TAILGATE FROM INSIDE YOUR VEHICLE

Press the button on the instrument panel twice within three seconds.

Note: A tone sounds when the tailgate opens.

 

OPENING THE TAILGATE FROM OUTSIDE YOUR VEHICLE

  1. Unlock the vehicle with the remote control or power door unlock button.

Note: If an intelligent access transmitter is within 1 m (3 ft) of the tailgate, the tailgate unlocks when you press the tailgate release button.

  1. Press the button in the top of the tailgate handle twice within three seconds.

 

RCMN-23V802-1184

 


23C36 Chronology

Ford’s Field Review Committee (FRC) approved compliance recall 22C22 on September 7, 2022, to address a parking lamp flickering condition that does not meet the steady burning requirement of FMVSS 108 on certain 2022-2023 Bronco Sport and F-150 vehicles with LED Parking lamps due to a microchip in the LED Driver Module (LDM) that did not have sufficient capacitance.

Ford notified dealers on February 21, 2023 that the remedy was available to begin making repairs for 22C22.

On April 26, 2023, Ford’s Customer Service Division (FCSD) revised the dealer bulletin to clarify the steps required to complete the software uploads required for the recall after dealers began contacting Ford with questions about the technical instructions for completing the recall.

F-150 vehicles included in 22C22 are configured with three different headlamp types (High, Mid, and Low series), and the service remedy instructs dealers to reflash the LDM with revised software. The LDM is not capable of direct communication with the Ford Diagnosis and Repair System (FDRS) tool. Due to the multiple types of headlamps on F-150, there are two different service procedures. Vehicles with high series headlamps have the remedy software flashed through the Headlamp Control Module (HCM), and vehicles with low and mid series headlamps have the remedy software flashed through the Body Control Module (BCM).

On June 12, 2023, Ford’s Critical Concern Review Group (CCRG) opened an investigation pertaining to implementation of safety recall 22C22. Ford was conducting a review for the LDM software level on vehicles. The investigation discovered that approximately 7% of F-150 vehicles that required an HCM flash, and had the recall completed, potentially did not receive the remedy software. Further review identified that dealers may have completed only (1) of the (2) prescribed HCM flashes and closed the FSA before the LDM reflash was fully completed, and some dealers inadvertently performed a BCM flash instead of the required HCM flash. The review did not identify any issues with the LDM software on vehicles that require a BCM flash, likely because the BCM is capable of detecting an incomplete software load and will alert the technician by flashing the dome lamps.

Between June and October 2023, Ford’s FSA Implementation Team conducted a review of the software level on vehicles to confirm dealer repairs. The LDM software level cannot be determined from connected vehicle data and can only be determined by opening the service records from the service history on Ford’s Professional Technician System (PTS) server. This requires help of a Ford Information Technology team. After a lengthy validation process, the collected information was used to determine the population of vehicles that potentially received an incomplete recall. FCSD then contacted dealers that potentially performed incomplete repairs to determine how these issues occurred. Multiple reasons for incomplete repairs were identified, as stated above.

Ford introduced robustness actions to improve the recall implementation quality, including providing guidance to the Special Service Support Center (SSSC) on how to help dealers verify the software level after installation of the software. Periodic reviews by Ford identified a reduction in incomplete repairs and confirmed that its review process was accurately producing a list of vehicles that received an incomplete remedy; however, vehicles continued to receive an incomplete remedy. After further discussions about the program implementation with dealers, CCRG believed it would be better to separate the programs by remedy: one program to re-flash the HCM and one program to reflash the BCM, with separate repair instructions.

On November 17, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action.

Ford is not aware of any accidents, or injuries as a result of this condition.

 


22C22 – Parking Lights May Flicker – 2022-2023 Ford Bronco Sport & 2022 F-150

 

22C22 – Parking Lights May Flicker – 2022-2023 Ford Bronco Sport & 2022 F-150

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD F-150 2022

 


4 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-23V802-2374.PDF 214.641KB

RCLRPT-23V802-2374

 


Recall Acknowledgement

RCAK-23V802-4020.pdf 682.001KB

RCAK-23V802-4020

 


Miscellaneous Document – Chronology of Defect

RMISC-23V802-2873.pdf 107.448KB

RMISC-23V802-2873

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V802-1184.pdf 1424.292KB

RCMN-23V802-1184

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V802&docType=RCL

 


 

Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

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Mongoose-Plus J2534

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Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

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RAP2 OEM J2534 Remote Reprogramming Tool

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BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

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Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

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GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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  • 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
  • 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
SaleBestseller No. 5
Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic
  • Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
  • The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
  • The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
  • With its 67IN1 dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
  • Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.

Last update on 2024-02-16 / Affiliate links / Images from Amazon Product Advertising API

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