September 14, 2022 NHTSA CAMPAIGN NUMBER: 22V686000
Parking Lights May Flicker/FMVSS 108
Flickering parking lights can reduce visibility, increasing the risk of a crash.
NHTSA Campaign Number: 22V686
Manufacturer Ford Motor Company
Components EXTERIOR LIGHTING
Potential Number of Units Affected 86,050
Summary
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco Sport and 2022 F-150 vehicles. The parking lights may flicker when the headlights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Dealers will replace or reprogram the LED Driver module, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22C22.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
April 26, 2023
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 22C22 – Supplement #2
Certain 2022 Model Year Bronco Sport and F-150 Vehicles
Front Park Lamp Flicker
REASON FOR THIS SUPPLEMENT
- Affected Vehicles: Added US population of affected vehicles Service Action:
- Added requirements for both types of F-150 headlamps
- Added the Bronco Sport Service action
- Owner Notification: Bronco Sport vehicle owners will be mailed the week of May 15, 2023
- Pick-up and Delivery: Added pick-up and delivery
- Labor Allowances: Added labor for Bronco Sport and pick-up and delivery
- Parts Requirements / Ordering Information: Added parts for Bronco Sport
- Technical Information updates:
- Reminder – Read and follow all instructions exactly to prevent errors
- F-150: Added details for both types of headlamps
- Bronco Sport: now serviceable with a separate Tech Information page
- Owner Notification Letter: Bronco Sport – Service Available
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| F-150 | 2022 | Dearborn | March 11, 2022 through July 22, 2022 |
| F-150 | 2022 | Kansas City | March 15, 2022 through July 23, 2022 |
| Bronco Sport | 2022 | Hermosillo | March 19, 2022 through June 29, 2022 |
US population of affected vehicles: 82,014.
Affected vehicles are identified in OASIS and FSA VIN Lists.
Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit, if required. See the EXCESS STOCK RETURN details in Attachment II for more information.
REASON FOR THIS COMPLIANCE RECALL
The affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 Lamps, reflective devices, and associated equipment. FMVSS 108 requires the park/position lamp function to be “steady burning”. Vehicles may exhibit a front park/position lamp flickering that results in a park/position lamp function that is not “steady burning”. A front park/position lamp that flickers could increase the risk of a crash.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to follow the Technical Information in Attachment III:
F-150: Inspect the headlamp to determine if vehicles have headlamp control modules (HCM): IMPORTANT NOTE: Both headlamp types require two (2) software updates each.
- With HCM – Update the software in the light emitting diode (LED) module and HCM using FDRS. Perform the LED module software update even if the HCM is at the latest level.
- WITHOUT HCM – Inspect both the left hand (LH) and right hand (RH) LED module labels and follow the unique Technical Information with the following variations:
- Both LH / RH labels match a number on the list
- LH ONLY label matches the list
- RH ONLY label matches the list
- Neither label matches the list
- For both headlamp types – screenshot/photo verification of successful programing to the SSSC.
- Mobile repairs are not recommended.
Bronco Sport: Replace both LH and RH LED modules per Attachment IV -Technical Information – Bronco Sport.
This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
F-150 Owner letters were mailed the week of March 27, 2023. Bronco Sport Owner letters are expected to be mailed the week of May 15, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title-branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
- This safety/compliance recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
- Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
- Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
- Refunds will only be provided for the cost associated with replacing a HCM or LED control module(s) to correct a flickering front park lamp.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
PICK-UP AND DELIVERY
All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service (at participating dealers) in lieu of a rental vehicle. Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details.
PARTS REQUIREMENTS
| Part Number | Description | Order Quantity |
| NC5Z-13C788-A | Bronco Sport LED Module
(The LH and RH module has the same part number) |
2 |
CERTAIN 2022 MODEL YEAR BRONCO SPORT AND F-150 VEHICLES — PARK LAMP FLICKER
IMPORTANT: ERROR PREVENTION – READ AND FOLLOW ALL INSTRUCTIONS EXACTLY.
These instructions require unique additional module programing steps.
SERVICE PROCEDURE
NOTE: Halogen lamps are NOT to be included in this program. DO NOT attempt to program a vehicle with halogen headlamps.
1. Inspect the headlamps to determine if the vehicle is equipped with a Headlamp Control Module (HCM). Which headlamps are equipped on this vehicle? See Figure 1.
With HCM Identification: Headlamp is split into 2 sections and has a thin turn lamp.
– Proceed to the TWO STEP HCM Reprogramming Procedure on Page 8.
Without HCM Identification: Headlamp is split into 4 sections and has a thicker turn lamp.
– Proceed to the Non-HCM Light Emitting Diode (LED) Control Module Inspection on Page 2.
NOTE: An HCM cannot be updated if a vehicle is not equipped.
Non-HCM Light Emitting Diode (LED) Control Module — Inspection.
2. Position the vehicle on a hoist.
3. On both sides of the vehicle, remove the two fender splash shield screws and the push pin retainer. See Figure 2.
4. On Left Hand (LH) side, position aside the fender splash shield.
5. Look up at the bottom of the headlamp so the LED module label is visible. See Figures 3, 4 and 5.
6. Take a CLEAR photo of the label with the 13-digit number on the LED module as shown in Figure 5. of one of the label numbers on the list
7. Repeat steps 4 – 6 on the Right Land (RH) side.
8. Compare both RH and LH 13 digit label numbers to the list below.
| 13 Digit Number List |
| A2C7830820100 |
| A2C7830820200 |
| A2C7830820500 |
9. Does either the LH or RH label EXACTLY match the 13 digits above? See Figure 5 for an example that does not match.
NOTE: Each module can have a different label number.
- Both LH / RH labels match a number on the list above – Proceed to Page 11.
- LH ONLY label matches a number on the list above – Proceed to Page 5.
- RH ONLY label matches a number on the list above – Proceed to Page 6.
- Neither label matches a number on the list above – Proceed to Page 7.
LH ONLY label matches one of the 13 digit numbers
1. Disconnect the RH headlamp connector C1285 located on the back of the headlamp assembly. See Figure 6.
NOTE: LH shown RH similar.
2. Proceed to Non-HCM Reprogramming Procedure on Page 11.
RH ONLY label matches one of the 13 digit numbers
1. Remove both LH and RH LED modules from the headlamp assemblies. Follow the Workshop Manual (WSM) procedures in Section 417-01.
2. Install the LH LED module on the RH side headlamp assembly.
3. Install the RH LED module on the LH side headlamp assembly.
NOTE: Make sure the LH side headlamp has an LED module installed that now has a label matching a 13 digit number from the list on page 4.
4. Reinstall both LH and RH headlamp assemblies. Follow the Workshop Manual (WSM) procedures in Section 417-01.
5. Disconnect the RH headlamp connector C1285 located on the back of the headlamp assembly. See Figure 7.
NOTE: LH shown RH similar.
6. Proceed to Non-HCM Reprogramming Procedure on Page 11.
Neither label matches one of the 13 digit numbers
1. Disconnect BOTH the LH C1284 and the RH C1285 headlamp connectors located on the back of the headlamp assemblies. See Figure 8.
NOTE: LH shown RH similar.
2. Proceed to Non-HCM Reprogramming Procedure on Page 11.
HCM Reprogramming Procedure
IMPORTANT: ERROR PREVENTION – This involves TWO (2) reprograming sequences – Follow instructions EXACTLY.
IMPORTANT: Headlamps may not be functional if this process is interrupted.
Module Programming
NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTCs after programming. For DTCs generated after programming, follow normal diagnostic service procedures.
1. Connect a battery charger to the 12V battery.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC.
2. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.
3. Click “Read VIN from Vehicle” or manually enter the VIN.
NOTE: Available modules are shown on the LH side of the screen and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.
4. Select Toolbox tab.
5. From the list on the LH side of the screen, select the HCM.
IMPORTANT: HCM programing instructions are continued on the next page.
6. From the list on the RH side of the screen, select HCM – Light Emitting Diode (LED) Control Module Software Update – Software Level 9.23 or later. See Figure 5.
7. Click RUN. Follow all on-screen instructions carefully.
8. From the list on the LH side of the screen, select the HCM.
9. From the list on the RH side of the screen, select HCM – Headlamp Control Module (HCM) Software Update. See Figure 6.
NOTE: If there is no HCM software update available and the HCM is at the latest level, proceed to Step 12.
10. Click RUN. Follow all on-screen instructions carefully.
11. On the FDRS diagnostic tool, select Vehicle identification / Vehicle History tab.
- Or using the Professional Technician System (PTS), go to PTS > Diagnostics tab > Vehicle History.
12. Take a screen shot photo of the completed FDRS History that confirms BOTH the LED module and HCM have been performed. See Figure 7.
NOTE: The LED software level needs to be at 9.23 or higher.
13. Submit the confirmed Screen Shot photo to the Special Service Support Center (SSSC) via the SSSC Web Contact Site and note if any special circumstances.
NOTE: The SSSC will confirm and respond with an FSA approval code used for payment processing.
14. From the list on the RH side of the screen, select Self-Test and click RUN.
15. Click the Run Selected Tests button in the lower right.
16. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules.
17. Disconnect the battery charger from the 12V battery once the programming has completed. This completes the recall.
NOTE: See page 14 for Important Information for Module Programming.
Non-HCM Reprogramming Procedure
IMPORTANT: ERROR PREVENTION – This involves TWO (2) reprograming sequences – Follow instructions EXACTLY.
IMPORTANT: Headlamps may not be functional if this process is interrupted.
Module Programming
NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTCs after programming. For DTCs generated after programming, follow normal diagnostic service procedures.
1. Connect a battery charger to the 12V battery.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC.
2. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.
3. Click “Read VIN from Vehicle” or manually enter the VIN.
NOTE: Available modules are shown on the LH side of the screen and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.
4. Select Toolbox tab.
5. From the list on the LH side of the screen, select the BCM.
IMPORTANT: DO NOT interrupt this procedure once started.
6. From the list on the RH side of the screen, select BCM – Body Control Module (BCM) Software Update.
7. Click RUN. Follow all on-screen instructions carefully.
IMPORTANT: BCM programing instructions are continued on the next page.
8. Has Field Service Action (FSA) 21M08 been completed on this vehicle?
YES – Continue to Step 9.
NO – Print 22C22 specific owner manual addendum and continue on to Step 9.
(Do NOT print the 21M08 addendum as called out in the FDRS pop-up as shown in Figure 8.)
9. Select the SW Update tab again.
NOTE: This starts the 2nd BCM programing which is required. If a second BCM update is not available, return to headlamp inspection on Page 1, Step 1.
10. From the list on the RH side of the screen, select BCM – Body Control Module (BCM) Software Update again. See Figure 9.
11. Click RUN. Follow all on-screen instructions carefully.
12. On the FDRS diagnostic tool, select Vehicle identification tab / Vehicle History tab.
- Or using the Professional Technician System (PTS), go to PTS > Diagnostics tab > Vehicle History.
13. Take a screen shot photo of the completed FDRS History that confirms BOTH of the BCM updates have been performed. See Figure 10.
14. Submit the confirmed Screen Shot photo to the SSSC via the SSSC Web Contact Site and note if any special circumstances.
NOTE: The SSSC will confirm and respond with an FSA approval code used for payment processing.
15. From the list on the RH side of the screen, select Self-Test and click RUN.
16. Click the Run Selected Tests button in the lower right.
17. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules.
18. Disconnect the battery charger from the 12V battery once the programming has completed.
19. Reconnect the RH and/or LH headlamp connectors as needed.
20. Verify high and low beam headlamp operation.
21. Position back the fender splash shield and install the three retainers. This completes the FSA.
Important Information for Module Programming
NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.
- Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source.
NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.
- Inspect the Vehicle Communication Module II (VCM II)/Vehicle Communication Module III (VCM III) or the Vehicle Communication and Measurement Module (VCMM) and the cables for any damage. Make sure scan tool connections are not interrupted during programming.
- A hardwired connection is strongly recommended.
- Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
- Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio,etc.).
- Follow all scan tool on-screen instructions carefully.
- Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
- Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.
Recovering a module when programming has resulted in a blank module
a. Disconnect the VCM II/VCM III or the VCMM from the data link connector (DLC) and your PC.
b. After ten seconds, reconnect the VCMII/VCMIII or the VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMIII or the VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.
c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.
d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.
e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.
CERTAIN 2022 MODEL YEAR BRONCO SPORT AND F-150 VEHICLES — PARK LAMP FLICKER
SERVICE PROCEDURE
1. Remove the Front Bumper Cover. Please follow the WSM procedures in Section 501-19.
NOTE: Do NOT remove the headlamp from the front bumper cover.
NOTE: Perform these steps on both left hand (LH) and right hand (RH) side of the vehicle.
2. Remove the screws and release the Light Emitting Diode (LED) Control Module from the headlamp assemblies. See Figure 1.
NOTE: Headlamp removed from the front bumper cover for clarity. LH shown, RH similar.
3. Disconnect the electrical connectors, and then remove and replace the LED control modules on both LH/RH sides. See Figure 2.
NOTE: Headlamp removed from the front bumper cover for clarity. LH shown, RH similar.
4. Position the new LED control module and install the screws. See Figure 3.
NOTE: Headlamp removed from the front bumper cover for clarity. LH shown, RH similar.
5. Install the Front Bumper Cover. Please follow the WSM procedures in Section 501-19.
6. Using a diagnostic scan tool, execute the “BCM > LIN New Module Initialization” routine. Follow the diagnostic scan tool directions. This completes the recall for Bronco Sport.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
Owner’s Manual Addendum
Please insert this page in your Owner’s Manual.
Tailgate – Vehicles With: Remote Power Tailgate Release/Remote Release Tailgate
The following information supplements your Owner’s Manual. For any questions regarding the tailgate, contact an authorized dealer.
NOTE: The following is applicable after the completion of Field Service Action 22C22 – Front Park Lamp Flicker, which updated the vehicle to the most current level of software.
OPENING THE TAILGATE FROM INSIDE YOUR VEHICLE
Press the button on the instrument panel twice within three seconds.
Note: A tone sounds when the tailgate opens.
OPENING THE TAILGATE FROM OUTSIDE YOUR VEHICLE
- Unlock the vehicle with the remote control or power door unlock button.
Note: If an intelligent access transmitter is within 1 m (3 ft) of the tailgate, the tailgate unlocks when you press the tailgate release button.
- Press the button in the top of the tailgate handle twice within three seconds.
Chronology :
July – August 2022
On July 7, 2022, the Hermosillo Plant (HSAP) vehicle team brought an issue pertaining to the parking lamps flickering to Ford’s Critical Concern Review Group.
The first vehicle was found by the assembly plant quality personnel during an audit of Bronco Sport. Additional Bronco Sport vehicles were detected by plant personnel in a yard campaign. HSAP quality team found 10 units from a population of 734 where the position lamp starts flickering after a 5 minute functional test. This condition coincided with an LED Driver Module (LDM) part change from version 4.1L to version 4.2. Certain affected Bronco Sport, F150, and Raptor vehicles are equipped with the LDM version 4.2 that will cause the position lamps to flicker.
On July 5, 2022, Ford Electrical Lighting Module Engineering and the Continental engineers analyzed component voltages to determine which modules and vehicles may have the concern to determine scope.
On July 22, 2022, Ford Electrical Lighting Module Engineering reviewed environmental temperatures during reports of flickering to determine if the condition was related to temperatures.
July – August 2022: Automotive Safety Office evaluated FMVSS 108 requirement for steady burning, searched for and monitored field reports to determine scope of which vehicles may be affected.
August 31, 2022, Ford’s Technical Review Group (TRG) reviewed this concern. The subject lamps meet FMVSS 108 component-level compliance tests. However, at the vehicle level, the lamps are objectively not steady burning. The TRG recommended the flickering park lamp condition be reviewed by the Field Review Committee.
On September 07, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is not aware of any reports of accident or injury related to this condition
3 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | BRONCO SPORT | 2022-2023 |
| FORD | F-150 | 2022 |
11 Associated Documents
Recall Acknowledgement
RCAK-22V686-4944.pdf 645.159KB
RCAK-22V686-4944
Noncompliance Notice 573 Report
RCLRPT-22V686-3271.PDF 245.074KB
RCLRPT-22V686-3271
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V686-2756.pdf 98.563KB
RIONL-22V686-2756
Manufacturer Notices(to Dealers,etc) – Dealer Advance Notice Safety Delivery re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Compliance Recall 22C22 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker
RCMN-22V686-7560.pdf 318.694KB
RCMN-22V686-7560
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker
RCMN-22V686-6674.pdf 1298.933KB
RCMN-22V686-6674
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #1 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker
RCMN-22V686-0867.pdf 5343.987KB
RCMN-22V686-0867
ISSUED Owner Notification Letter(Part 577)
RCONL-22V686-7995.pdf 51.724KB
RCONL-22V686-7995
Recall Quarterly Report #1, 2023-1
RCLQRT-22V686-1313.PDF 211.141KB
RCLQRT-22V686-1313
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #2 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker
RCMN-22V686-3324.pdf 3944.379KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V686-8693
ISSUED Renotification Notice
RCRN-22V686-4219.pdf 529.721KB
RCRN-22V686-4219
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V686&docType=RCL
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- Clip Remover Tool: Made of No.65 Manganese Steel bar, it's much tougher than common carbon steel pliers,Easy to hold in hand, effectively save effort and time, you will feel comfortable to use.
- Auto Trim Tools : Spring-loaded design allows quickly remove the nails, clamps, door panels, dashboards and interiors ; it will not damage your lovely car body.
- 2 in 1 Clip Pliers : with 1-2 mm thickness of the plier head, suitable for many types of round and square clips, fasteners and plastic rivets, easily slide into confined areas.
- Package Included : 3Pcs Clip Pliers Fastener Remover and bonus a Storage Bag.
- THICK PLASTIC MATERIAL-Made of thick and durable premium plastic,Super handy,nice to have a set of these in your toolbox
- What YOU WILL GET-4 Pcs different Auto Trim Removal Tools with Paper Box.New or Old Package Shipped Randomly
- MULTI APPLICATION-Professional-grade kit of 4 incredibly useful tools for removing auto body trim and molding,Works on interior and exterior trim, wide edge remover, narrow edge remover, pull-type remover, handle remover and upholstery clip remover
- EASY TO USE-Easily remove Trim, Molding, Door panels and Dashboards,Versatile tool set that pays for itself with just one use; saves time and frustration
- NON SKID DESIGN-with ergonomics design,Unique design allows access under trim to remove piece correctly--at the fastener point
- WHAT YOU GET: Package contents 3Pcs Auto Fastener Remover Tool which the length is 20cm/7.9'', 31.5cm/12.4'', 41.5cm/16.3'', meet your various size needs.
- DURABLE MATERIAL: Made of red plastic handle and black steel finish removal bar, durable and corrosion resistant for a long service life.
- WIDELY APPLICATION: Suitable for car audio-radio system installing or removing, door panel, moldings, emblems, window trims and automotive interior repairing without damaging upholstery or the trim.
- EASY to USE: Easily slide into confined areas, suitable for many types of round and square clips, fasteners and plastic rivets, it is a great car repair tool for professionals and beginners doing any car modifications.
- COMMON: Contain the mainly size of fastener remover for exact replacement of old and broken retainer.
Last update on 2023-11-15 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
November 2022 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Compliance Recall Notice 22C22 / NHTSA Recall 22V686 2022 Bronco Sport Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108 Lamps, reflective devices, and associated equipment. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? The park/position lamp on your vehicle may flicker. What is the risk? A park/position lamp that flickers could increase the risk of a crash. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Parts are anticipated to be available first quarter of 2023. What should you do? When parts are available, Ford Motor Company will send a letter to inform you that parts are available and to contact your dealer to schedule a repair. Ford has not issued instructions to stop driving your vehicle under this compliance recall. When parts are available, you should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V686. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2022 Ford Motor Company 02672 22C22 NPB/DTB1B2C221 1 of 2 A/1/000001/1 771715149015 A/1/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 02672 22C22 NPB/DTB1B2C221 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de cumplimiento 22C22 / Campaña 22V686 de la NHTSA 2022 Bronco Sport Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple con las normas federales de seguridad para vehículos de motor (FMVSS) 108 Luces, dispositivos reflectantes y equipos asociados. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Las luces de estacionamiento/posición de su vehículo podrían titilar. ¿Qué riesgo existe? Una luz de estacionamiento/posición que titila podría aumentar el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas estén disponibles, Ford Motor Company le avisará mediante correo para programar una cita de servicio con su distribuidor y así realizar las reparaciones sin costo alguno (piezas y mano de obra). Se prevé que las piezas estarán disponibles el primer trimestre de 2023. ¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su distribuidor a fin de programar la reparación. Para esta campaña de conformidad, Ford no ha emitido instrucciones de no manejar el vehículo. Cuando las piezas se encuentren disponibles, deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V686 de la NHTSA. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente Noviembre de 2022 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 2 of 2 A/2/000001/1 © Copyright 2022 Ford, División de Servicio al Cliente 771715149015 A/2/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 November 2022 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Compliance Recall Notice 22C22 / NHTSA Recall 22V686 2022 F-150 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108 Lamps, reflective devices, and associated equipment. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? The park/position lamp on your vehicle may flicker. What is the risk? A park/position lamp that flickers could increase the risk of a crash. What will Ford and your dealer do? Ford Motor Company is working closely with its engineers to produce software for this repair. Software to repair this issue is estimated to be available January 2023. At that time, you should schedule a service appointment with your dealer for repairs to be completed. Ford Motor Company will authorize your dealer to reprogram either the Headlamp Control Module or the Body Control Module, depending on the type of lighting system in your vehicle, free of charge (parts and labor). How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? Please call your dealer in, or after, January 2023 and request a service date for Recall 22C22. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this compliance recall. You should contact your dealer in, or after, January 2023 for an appointment to have your vehicle remedied. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this compliance recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. © Copyright 2022 Ford Motor Company 04501 22C22 NPF/DTB1F2C221 1 of 4 A/1/000001/1 771715191322 A/1/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to Lamp Driver Module replacement to address front park lamp flickering. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). MOTORHOME OWNERS: If you have questions or concerns, please contact our Motorhome Customer Assistance Center toll free at 1-866-906-9811. Representatives are available 24 hours a day. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V686. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2022 Ford Motor Company 04501 22C22 NPF/DTB1F2C221 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de cumplimiento 22C22 / Campaña 22V686 de la NHTSA 2022 F-150 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple con las normas federales de seguridad para vehículos de motor (FMVSS) 108 Luces, dispositivos reflectantes y equipos asociados. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Las luces de estacionamiento/posición de su vehículo podrían titilar. ¿Qué riesgo existe? Una luz de estacionamiento/posición que titila podría aumentar el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus ingenieros para producir el software para esta reparación. Se estima que el software para reparar este problema estará disponible en enero de 2023. En ese momento, debe programar una cita de servicio con su distribuidor y realizar las reparaciones. Ford Motor Company autorizará a su distribuidor a reprogramar el módulo de control de los faros o el módulo de control de la carrocería, según el tipo de sistema de luces del vehículo, sin costo alguno (piezas y mano de obra). ¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Llame a su distribuidor en enero de 2023 y solicite una cita de servicio para realizar la Campaña 22C22. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de conformidad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor en enero de 2023 a fin de programar una cita para solucionar el problema en su vehículo. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de cumplimiento en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. 3 of 4 A/3/000001/1 04501 22C22 NPF/DTB1F2C221 Noviembre de 2022 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 © Copyright 2022 Ford, División de Servicio al Cliente 771715191322 A/3/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Qué debe hacer? (continuación) NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. ¿Ha pagado anteriormente por esta reparación? Si pagó previamente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Los reembolsos solo se ofrecerán por servicios relacionados con el reemplazo del módulo del conductor de la luz a fin de abordar el parpadeo de la luz de estacionamiento delantera. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). PROPIETARIOS DE CASAS RODANTES: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Asistencia a Clientes de Casas Rodantes sin cargo al 1-866-906-9811. Los representantes se encuentran disponibles las 24 horas del día. Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V686 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 04501 22C22 NPF/DTB1F2C221 © Copyright 2022 Ford, División de Servicio al Cliente
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May, 2023 * * * IMPORTANT SAFETY RECALL REMINDER * * * According to our records, your 2022 Bronco Sport has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible. Recall Number and Description: 22C22 – Park Lamp Flicker What is the issue? The park/position lamp on your vehicle may flicker. A park/position lamp that flickers could increase the risk of a crash. If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332. If you wish to contact us through the Internet, our address is: ford.com/support. Thank you for your attention to this very important matter. Mayo de, 2023 * * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * * SegUR nuestros registros, no se realizaron en sur 2022 Bronco Sport las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible. Número y descripción de la campaña: 22C22 – Parpadeo de la luz de estacionamiento ¿Cuál es el problema? Las luces de estacionamiento/posición de su vehículo podrían titilar. Una luz de estacionamiento/posición que titila podría aumentar el riesgo de choque. Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332. Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: ford.com/support. Gracias por su atenciic en este asunto sumamente importante. © Copyright 2023 Ford Motor Company 1 of 2 000000000000001 / 1 / 1 SEE OTHER SIDE FOR OPENING INSTRUCTIONS SEE OTHER SIDE FOR OPENING INSTRUCTIONS REMOVE THESE SIDE EDGES FIRST Š THEN FOLD, CREASE AND TEAR THIS STUB ALONG PERFORATION Š REMOVE THESE SIDE EDGES FIRST Š THEN FOLD, CREASE AND TEAR THIS STUB ALONG PERFORATION Š P.O. BOX 1904 DEARBORN, MI 48121-1904 Presorted STD US Postage PAID R K C 0067442 A / 000000000000001 / 1 ù ù
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May 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Compliance Recall Notice 22C22 / NHTSA Recall 22V686 2022 Bronco Sport Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108 Lamps, reflective devices, and associated equipment. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? The park/position lamp on your vehicle may flicker. What is the risk? A park/position lamp that flickers increases the risk of a crash. What will Ford and your dealer do? A repair is now available for your vehicle. Ford Motor Company has authorized your dealer to replace both the left and right-side light emitting diode (LED) control modules attached to the headlamps, free of charge (parts and labor). How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? Please contact your dealer without delay and request a service date for Recall 22C22. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this compliance recall. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this compliance recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. © Copyright 2023 Ford Motor Company 02174 22C22 S2/DTB122C221 1 of 4 A/1/000001/1 771823262981 A/1/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 Have you previously paid for this repair? (continued) You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to LED control module replacement to address front park lamp flickering. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V686. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2023 Ford Motor Company 02174 22C22 S2/DTB122C221 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de campaña de cumplimiento 22C22 / Campaña 22V686 de la NHTSA 2022 Bronco Sport Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple con las normas federales de seguridad para vehículos de motor (FMVSS) 108 Lamps, reflective devices, and associated equipment (108 Luces, dispositivos reflectantes y equipos asociados). Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Las luces de estacionamiento/posición de su vehículo podrían titilar. ¿Qué riesgo existe? Una luz de estacionamiento/posición que titila podría aumentar el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? En este momento se encuentra disponible un reparación para su vehículo. Ford Motor Company ha autorizado a su distribuidor a reemplazar los módulos de control de diodo emisor de luz (LED) conectados a los faros, tanto del lado izquierdo como derecho, sin costo alguno (piezas y mano de obra). ¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Póngase inmediatamente en contacto con su distribuidor y solicite cita de servicio para llevar a cabo la Campaña 22C22. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de conformidad, Ford no ha emitido instrucciones de no manejar el vehículo. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de cumplimiento en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. 3 of 4 A/3/000001/1 02174 22C22 S2/DTB122C221 Mayo de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 © Copyright 2023 Ford, División de Servicio al Cliente 771823262981 A/3/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Ha pagado anteriormente por esta reparación? Si pagó previamente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Los reembolsos solo se ofrecerán por servicios relacionados con el reemplazo del módulo de control LED, a fin de abordar el parpadeo de la luz de estacionamiento delantera. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V686 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 02174 22C22 S2/DTB122C221 © Copyright 2023 Ford, División de Servicio al Cliente
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March 2023 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Compliance Recall Notice 22C22 / NHTSA Recall 22V686 2022 F-150 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108 Lamps, reflective devices, and associated equipment. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? The park/position lamp on your vehicle may flicker. What is the risk? A park/position lamp that flickers could increase the risk of a crash. What will Ford and your dealer do? A repair is now available for your vehicle. Ford Motor Company has authorized your dealer to reprogram either the Headlamp Control Module (HCM) or the Body Control Module (BCM), depending on the type of lighting system in your vehicle, free of charge (parts and labor). How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? Please contact your dealer without delay and request a service date for Recall 22C22. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this compliance recall. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this compliance recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. © Copyright 2023 Ford Motor Company 07128 22C22 PA/DTB122C221 1 of 4 A/1/000001/1 771794817078 A/1/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 Have you previously paid for this repair? (continued) You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to Lamp Driver Module replacement to address front park lamp flickering. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V686. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2023 Ford Motor Company 07128 22C22 PA/DTB122C221 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de campaña de cumplimiento 22C22 / Campaña 22V686 de la NHTSA 2022 F-150 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que su vehículo, con el VIN que aparece más arriba, no cumple con las normas federales de seguridad para vehículos de motor (FMVSS) 108 Lamps, reflective devices, and associated equipment (108 Luces, dispositivos reflectantes y equipos asociados). Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Las luces de estacionamiento/posición de su vehículo podrían titilar. ¿Qué riesgo existe? Una luz de estacionamiento/posición que titila podría aumentar el riesgo de choque. ¿Qué medidas adoptarán Ford y su distribuidor? En este momento se encuentra disponible un reparación para su vehículo. Ford Motor Company ha autorizado a su distribuidor a reprogramar el módulo de control de los faros (HCM) o el módulo de control de la carrocería (BCM), según el tipo de sistema de luces del vehículo, sin costo alguno (piezas y mano de obra). ¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Póngase inmediatamente en contacto con su distribuidor y solicite cita de servicio para llevar a cabo la Campaña 22C22. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de conformidad, Ford no ha emitido instrucciones de no manejar el vehículo. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de cumplimiento en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. 3 of 4 A/3/000001/1 07128 22C22 PA/DTB122C221 Marzo de 2023 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 © Copyright 2023 Ford, División de Servicio al Cliente 771794817078 A/3/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Ha pagado anteriormente por esta reparación? Si pagó previamente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Los reembolsos solo se ofrecerán por servicios relacionados con el reemplazo del módulo del conductor de la luz a fin de abordar el parpadeo de la luz de estacionamiento delantera. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 22V686 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 07128 22C22 PA/DTB122C221 © Copyright 2023 Ford, División de Servicio al Cliente
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Copyright 2022 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division October 31, 2022 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Compliance Recall 22C22 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F-150 2022 Dearborn March 11, 2022 through July 22, 2022 F-150 2022 Kansas City March 15, 2022 through July 23, 2022 Bronco Sport 2022 Hermosillo March 19, 2022 through June 29, 2022 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS COMPLIANCE RECALL All of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 Lamps, reflective devices, and associated equipment. FMVSS 108 requires the park/position lamp function to be “steady burning”. Vehicles may exhibit a park lamp flickering that results in a park/position function that is not steady burning. A park/position lamp that flickers could increase the risk of a crash. SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this compliance recall. A complete Dealer Bulletin is expected to be provided to dealers in January 2023 when it is anticipated that software for the F-150, parts ordering information for the Bronco Sport, and repair instructions for both vehicles will be available to support this compliance recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. CUSTOMER NOTIFICATION Bronco Sport owners of record will be notified the week of October 31st via first-class mail, that parts are expected to be available in the 1st Quarter of 2023. F-150 owners will be notified the week of October 31st via first-class mail that the repair software is expected to be available in January 2023. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. Copyright 2022 Ford Motor Company DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Version 04-23-19 Ford Motor Company Recall Reimbursement Plan for 22C22 Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers. Regarding the specific reimbursement plan for Recall # 22C22, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to February 10, 2023. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in May 2021. The following is the text of that letter and the Plan: General Recall Reimbursement Plan (As submitted to the NHTSA) Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safety-related defects or noncompliances pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission. Reimbursement Notification Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address: Ford Motor Company P.O. Box 6251 Dearborn, MI 48121-6251 Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency. Version 04-23-19 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or • The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1). Entities Authorized to Provide Reimbursement Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted: • Claimant name and address • Vehicle make, model, and model year • Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code) • Identification of the recall number (either the Ford recall number or the NHTSA recall number) • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in denial of the reimbursement request. Version 04-23-19 Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.
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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division April 26, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #2 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #1 Dated: March 20, 2023 New! REASON FOR THIS SUPPLEMENT • Affected Vehicles: Added US population of affected vehicles • Service Action: o Added requirements for both types of F-150 headlamps o Added the Bronco Sport Service action • Owner Notification: Bronco Sport vehicle owners will be mailed the week of May 15, 2023 • Pick-up and Delivery: Added pick-up and delivery • Labor Allowances: Added labor for Bronco Sport and pick-up and delivery • Parts Requirements / Ordering Information: Added parts for Bronco Sport • Technical Information updates: o Reminder – Read and follow all instructions exactly to prevent errors o F-150: Added details for both types of headlamps o Bronco Sport: now serviceable with a separate Tech Information page • Owner Notification Letter: Bronco Sport – Service Available New! AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F-150 2022 Dearborn March 11, 2022 through July 22, 2022 F-150 2022 Kansas City March 15, 2022 through July 23, 2022 Bronco Sport 2022 Hermosillo March 19, 2022 through June 29, 2022 US population of affected vehicles: 82,014. Affected vehicles are identified in OASIS and FSA VIN Lists. Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit, if required. See the EXCESS STOCK RETURN details in Attachment II for more information. Ó Copyright 2023 Ford Motor Company REASON FOR THIS COMPLIANCE RECALL The affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 Lamps, reflective devices, and associated equipment. FMVSS 108 requires the park/position lamp function to be “steady burning”. Vehicles may exhibit a front park/position lamp flickering that results in a park/position lamp function that is not “steady burning”. A front park/position lamp that flickers could increase the risk of a crash. New! SERVICE ACTION Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to follow the Technical Information in Attachment III: F-150: Inspect the headlamp to determine if vehicles have headlamp control modules (HCM): IMPORTANT NOTE: Both headlamp types require two (2) software updates each. • With HCM – Update the software in the light emitting diode (LED) module and HCM using FDRS. Perform the LED module software update even if the HCM is at the latest level. • WITHOUT HCM – Inspect both the left hand (LH) and right hand (RH) LED module labels and follow the unique Technical Information with the following variations: o Both LH / RH labels match a number on the list o LH ONLY label matches the list o RH ONLY label matches the list o Neither label matches the list • For both headlamp types – screenshot/photo verification of successful programing to the SSSC. • Mobile repairs are not recommended. Bronco Sport: Replace both LH and RH LED modules per Attachment IV -Technical Information – Bronco Sport. This service must be performed on all affected vehicles at no charge to the vehicle owner. New! OWNER NOTIFICATION MAILING SCHEDULE F-150 Owner letters were mailed the week of March 27, 2023. Bronco Sport Owner letters are expected to be mailed the week of May 15, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. New! ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information – F-150 Attachment IV: Technical Information – Bronco Sport Owner Manual’s Addendum Owner Notification Letter: F-150 – Service Available Owner Notification Letter: Bronco Sport – Service Available Recall Reimbursement Plan Ó Copyright 2023 Ford Motor Company QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 1 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #2 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker OASIS ACTIVATION OASIS was activated on February 21, 2023. FSA VIN LISTS ACTIVATION FSA VIN Lists were available through https://web.fsavinlists.dealerconnection.com on February 21, 2023. Owner names and addresses were available on April 14, 2023. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. SOLD VEHICLES • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable. • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date. • Correct other affected vehicles identified in OASIS which are brought to your dealership. • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES • Correct all affected units in your new vehicle inventory before delivery. • Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title-branded and salvaged vehicles are eligible for this recall. Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 2 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #2 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker OWNER REFUNDS • This safety/compliance recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle. • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251. • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed. • Refunds will only be provided for the cost associated with replacing a HCM or LED control module(s) to correct a flickering front park lamp. RENTAL VEHICLES Rental vehicles are not approved for this program. New! PICK-UP AND DELIVERY All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service (at participating dealers) in lieu of a rental vehicle. Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details. ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSAs / Related Damage. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site before completing the repair. Ó Copyright 2023 Ford Motor Company ATTACHMENT I Page 3 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #2 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker CLAIMS PREPARATION AND SUBMISSION • Per Attachment III – Technical Information– F-150 (only), an FDRS screenshot/photo verification of successful programing submitted to the SSSC is required for payment. o Use the SSSC Web Contact Site under Approval Request Contact for your Approval code to claim the program line. o List any unique circumstances. • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number (22C22) is the subcode. For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with the same claim type and subcode as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button. • Refunds: Submit refunds on a separate repair line. – Program Code: 22C22 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 1 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #2 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker New! LABOR ALLOWANCES NOTE: For F-150, an FDRS screenshot/photo verification of successful programing submitted to the SSSC is required for payment. Description Labor Operation Labor Time F-150 – BOTH With and WithOUT HCM FDRS Completion Log File screen shot submission to SSSC Use the SSSC Web Contact Site under Approval Request Contact for your Approval code to claim the program line 22C22ZZ 0.2 Hours F-150 – With HCM If HCM is already at latest software Level – Update LED Modules per Technical Information 22C22D 0.5 Hours Two (2) updates – LED and HCM Control Module Software Updates using FDRS 22C22E 0.5 Hours F-150 – WithOUT HCM Both LH / RH labels match the list – Reprogram BCM TWO (2) times using FDRS – Includes printing the Owner Manual’s Addendum as needed – Includes inspections 22C22F 1.2 Hours LH ONLY label matches the list – Disconnect RH Headlamp – Reprogram BCM TWO (2) times using FDRS – Includes printing the Owner Manual’s Addendum as needed – Includes inspections 22C22G 1.3 Hours RH ONLY label matches the list – Remove both LH / RH LED modules and reinstall on opposite sides with RH headlamp disconnected – Reprogram BCM TWO (2) times using FDRS – Includes printing the Owner Manual’s Addendum as needed – Includes inspections 22C22H 2.2 Hours No Match – Both RH / LH labels Do NOT match the list – Disconnect both LH / RH headlamps – Reprogram the BCM TWO (2) times using FDRS – Includes printing the Owner Manual’s Addendum as needed – Includes inspections 22C22J 1.3 Hours Labor Allowances are continued on the next page. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 2 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #2 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker New! LABOR ALLOWANCES (continued) Bronco Sport Bronco Sport – Replace BOTH LH and RH LED modules Includes LIN New Module Initialization routine for the BCM 22C22W 1.5 Hours All Vehicles Vehicle Pick-up and Delivery Allowance: This allowance is only for non-eligible 2023 Remote Experience Program dealers. NOTE: This allowance is for dealer-performed vehicle pickup/ delivery for dealership repairs only. Can only be claimed once, regardless of outstanding FSAs repaired. 22C22PP 0.5 Hours New! PARTS REQUIREMENTS / ORDERING INFORMATION Part Number Description Order Quantity Claim Quantity NC5Z-13C788-A Bronco Sport LED Module (The LH and RH module has the same part number) 2 2 Order your parts through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed. DEALER PRICE For the latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped by all applicable local, state, and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. EXCESS STOCK RETURN The excess stock returned for credit must have been purchased from Ford Customer Service Division by Policy Procedure Bulletin 4000. REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st, 2021, all parts replaced as part of an FSA repair with a repair order open date of March 1st, 2021, or later must be inspected and signed off on the repair order by a member of your dealer fixed operations management team or an employee of the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. Ó Copyright 2023 Ford Motor Company ATTACHMENT II Page 3 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 22C22 – Supplement #2 Certain 2022 Model Year Bronco Sport and F-150 Vehicles Front Park Lamp Flicker REPLACED FSA PARTS INSPECTION AND SIGN OFF (continued) • All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. • Inspect the replaced parts to verify the FSA repair was completed. • If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). • This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st, 2021, or later. Any eligible FSA claims requiring parts replacement found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA parts inspection process (electronic or handwritten) is independent of other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a single Repair Order, each applicable occurrence will require individual post-repair approval by the designated employee. ATTACHMENT III PAGE 1 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 CERTAIN 2022 MODEL YEAR BRONCO SPORT AND F-150 VEHICLES — PARK LAMP FLICKER IMPORTANT: ERROR PREVENTION – READ AND FOLLOW ALL INSTRUCTIONS EXACTLY. These instructions require unique additional module programing steps. SERVICE PROCEDURE F-150 NOTE: Halogen lamps are NOT to be included in this program. DO NOT attempt to program a vehicle with halogen headlamps. 1. Inspect the headlamps to determine if the vehicle is equipped with a Headlamp Control Module (HCM). Which headlamps are equipped on this vehicle? See Figure 1. With HCM Identification: Headlamp is split into 2 sections and has a thin turn lamp. – Proceed to the TWO STEP HCM Reprogramming Procedure on Page 8. W ithout HCM Identification: Headlamp is split into 4 sections and has a thicker turn lamp. – Proceed to the Non-HCM Light Emitting Diode (LED) Control Module Inspection on Page 2. STUD FOR MISSING NUT TWO SECTIONS FOUR SECTIONS 1 WITH HCM WITHOUT HCM THIN TURN LAMP 1 2 3 4 1 2 22461E THICKER TURN LAMP FIGURE 1 NOTE: An HCM cannot be updated if a vehicle is not equipped. ATTACHMENT III PAGE 2 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 Non-HCM Light Emitting Diode (LED) Control Module — Inspection. 2. Position the vehicle on a hoist. 3. On both sides of the vehicle, remove the two fender splash shield screws and the push pin retainer. See Figure 2. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461I PUSH PIN RETAINER FENDER SPLASH SHIELD SCREWS FIGURE 2 ATTACHMENT III PAGE 3 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 4. On Left Hand (LH) side, position aside the fender splash shield. 5. Look up at the bottom of the headlamp so the LED module label is visible. See Figures 3, 4 and 5. 22461J LED CONTROL MODULE LABEL FIGURE 4 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT LED CONTROL MODULE 22461N FIGURE 3 ATTACHMENT III PAGE 4 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461P FIRST 13 DIGITS FIGURE 5 6. Take a CLEAR photo of the label with the 13-digit number on the LED module as shown in Figure 5. 7. Repeat steps 4 – 6 on the Right Land (RH) side. 8. Compare both RH and LH 13 digit label numbers to the list below. 13 Digit Number List A2C7830820100 A2C7830820200 A2C7830820500 9. Does either the LH or RH label EXACTLY match the 13 digits of one of the label numbers on the list above? See Figure 5 for an example that does not match. NOTE: Each module can have a different label number. • Both LH / RH labels match a number on the list above – Proceed to Page 11. • LH ONLY label matches a number on the list above – Proceed to Page 5. • RH ONLY label matches a number on the list above – Proceed to Page 6. • Neither label matches a number on the list above – Proceed to Page 7. ATTACHMENT III PAGE 5 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 LH ONLY label matches one of the 13 digit numbers 1. Disconnect the RH headlamp connector C1285 located on the back of the headlamp assembly. See Figure 6. NOTE: LH shown RH similar. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461M FIGURE 6 2. Proceed to Non-HCM Reprogramming Procedure on Page 11. ATTACHMENT III PAGE 6 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461M FIGURE 7 6. Proceed to Non-HCM Reprogramming Procedure on Page 11. RH ONLY label matches one of the 13 digit numbers 1. Remove both LH and RH LED modules from the headlamp assemblies. Follow the Workshop Manual (WSM) procedures in Section 417-01. 2. Install the LH LED module on the RH side headlamp assembly. 3. Install the RH LED module on the LH side headlamp assembly. NOTE: Make sure the LH side headlamp has an LED module installed that now has a label matching a 13 digit number from the list on page 4. 4. Reinstall both LH and RH headlamp assemblies. Follow the Workshop Manual (WSM) procedures in Section 417-01. 5. Disconnect the RH headlamp connector C1285 located on the back of the headlamp assembly. See Figure 7. NOTE: LH shown RH similar. ATTACHMENT III PAGE 7 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461M FIGURE 8 2. Proceed to Non-HCM Reprogramming Procedure on Page 11. Neither label matches one of the 13 digit numbers 1. Disconnect BOTH the LH C1284 and the RH C1285 headlamp connectors located on the back of the headlamp assemblies. See Figure 8. NOTE: LH shown RH similar. ATTACHMENT III PAGE 8 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 HCM Reprogramming Procedure IMPORTANT: ERROR PREVENTION – This involves TWO (2) reprograming sequences – Follow instructions EXACTLY. IMPORTANT: Headlamps may not be functional if this process is interrupted. Module Programming NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTCs after programming. For DTCs generated after programming, follow normal diagnostic service procedures. 1. Connect a battery charger to the 12V battery. NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle. NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC. 2. Log into Ford Diagnostic and Repair System (FDRS). NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete. 3. Click “Read VIN from Vehicle” or manually enter the VIN. NOTE: Available modules are shown on the LH side of the screen and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green. 4. Select Toolbox tab. 5. From the list on the LH side of the screen, select the HCM. IMPORTANT: HCM programing instructions are continued on the next page. ATTACHMENT III PAGE 9 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 6. From the list on the RH side of the screen, select HCM – Light Emitting Diode (LED) Control Module Software Update – Software Level 9.23 or later. See Figure 5. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461F FIGURE 5 7. Click RUN. Follow all on-screen instructions carefully. 8. From the list on the LH side of the screen, select the HCM. 9. From the list on the RH side of the screen, select HCM – Headlamp Control Module (HCM) Software Update. See Figure 6. STUD FOR 22461Q FIGURE 6 NOTE: If there is no HCM software update available and the HCM is at the latest level, proceed to Step 12. ATTACHMENT III PAGE 10 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 10. Click RUN. Follow all on-screen instructions carefully. 11. On the FDRS diagnostic tool, select Vehicle identification / Vehicle History tab. • Or using the Professional Technician System (PTS), go to PTS > Diagnostics tab > Vehicle History. 12.Take a screen shot photo of the completed FDRS History that confirms BOTH the LED module and HCM have been performed. See Figure 7. NOTE: The LED software level needs to be at 9.23 or higher. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461R FIGURE 7 13. Submit the confirmed Screen Shot photo to the Special Service Support Center (SSSC) via the SSSC Web Contact Site and note if any special circumstances. NOTE: The SSSC will confirm and respond with an FSA approval code used for payment processing. 14. From the list on the RH side of the screen, select Self-Test and click RUN. 15. Click the Run Selected Tests button in the lower right. 16. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules. 17. Disconnect the battery charger from the 12V battery once the programming has completed. This completes the recall. NOTE: See page 14 for Important Information for Module Programming. ATTACHMENT III PAGE 11 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 Non-HCM Reprogramming Procedure IMPORTANT: ERROR PREVENTION – This involves TWO (2) reprograming sequences – Follow instructions EXACTLY. IMPORTANT: Headlamps may not be functional if this process is interrupted. Module Programming NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTCs after programming. For DTCs generated after programming, follow normal diagnostic service procedures. 1. Connect a battery charger to the 12V battery. NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle. NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC. 2. Log into Ford Diagnostic and Repair System (FDRS). NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete. 3. Click “Read VIN from Vehicle” or manually enter the VIN. NOTE: Available modules are shown on the LH side of the screen and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green. 4. Select Toolbox tab. 5. From the list on the LH side of the screen, select the BCM. IMPORTANT: DO NOT interrupt this procedure once started. 6. From the list on the RH side of the screen, select BCM – Body Control Module (BCM) Software Update. 7. Click RUN. Follow all on-screen instructions carefully. IMPORTANT: BCM programing instructions are continued on the next page. ATTACHMENT III PAGE 12 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 8. Has Field Service Action (FSA) 21M08 been completed on this vehicle? YES – Continue to Step 9. NO – Print 22C22 specific owner manual addendum and continue on to Step 9. (Do NOT print the 21M08 addendum as called out in the FDRS pop-up as shown in Figure 8.) 22461G FIGURE 9 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461H FIGURE 8 9.Select the SW Update tab again. NOTE: This starts the 2nd BCM programing which is required. If a second BCM update is not available, return to headlamp inspection on Page 1, Step 1. 10. From the list on the RH side of the screen, select BCM – Body Control Module (BCM) Software Update again. See Figure 9. ATTACHMENT III PAGE 13 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 11. Click RUN. Follow all on-screen instructions carefully. 12. On the FDRS diagnostic tool, select Vehicle identification tab / Vehicle History tab. • Or using the Professional Technician System (PTS), go to PTS > Diagnostics tab > Vehicle History. 13. Take a screen shot photo of the completed FDRS History that confirms BOTH of the BCM updates have been performed. See Figure 10. 14. Submit the confirmed Screen Shot photo to the SSSC via the SSSC Web Contact Site and note if any special circumstances. NOTE: The SSSC will confirm and respond with an FSA approval code used for payment processing. 15. From the list on the RH side of the screen, select Self-Test and click RUN. 16. Click the Run Selected Tests button in the lower right. 17. Click the Clear & Retest button at the top of the screen to clear DTCs in all modules. 18. Disconnect the battery charger from the 12V battery once the programming has completed. 19. Reconnect the RH and/or LH headlamp connectors as needed. 20. Verify high and low beam headlamp operation. 21. Position back the fender splash shield and install the three retainers. This completes the FSA. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461S FIGURE 10 ATTACHMENT III PAGE 14 OF 14 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 Important Information for Module Programming NOTE: When programming a module, use the following basic checks to ensure programming completes without errors. • Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source. NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software. • Inspect the Vehicle Communication Module II (VCM II)/Vehicle Communication Module III (VCM III) or the Vehicle Communication and Measurement Module (VCMM) and the cables for any damage. Make sure scan tool connections are not interrupted during programming. • A hardwired connection is strongly recommended. • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors. • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio,etc.). • Follow all scan tool on-screen instructions carefully. • Disable FDRS/scan tool sleep mode, screensaver, hibernation modes. • Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process. Recovering a module when programming has resulted in a blank module a. Disconnect the VCM II/VCM III or the VCMM from the data link connector (DLC) and your PC. b. After ten seconds, reconnect the VCMII/VCMIII or the VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMIII or the VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection. c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test. d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application. e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order. ATTACHMENT IV PAGE 1 OF 3 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 CERTAIN 2022 MODEL YEAR BRONCO SPORT AND F-150 VEHICLES — PARK LAMP FLICKER SERVICE PROCEDURE Bronco Sport 1. Remove the Front Bumper Cover. Please follow the WSM procedures in Section 501-19. NOTE: Do NOT remove the headlamp from the front bumper cover. NOTE: Perform these steps on both left hand (LH) and right hand (RH) side of the vehicle. 2. Remove the screws and release the Light Emitting Diode (LED) Control Module from the headlamp assemblies. See Figure 1. NOTE: Headlamp removed from the front bumper cover for clarity. LH shown, RH similar. x4 STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461A KEEP HEADLAMP ATTACHED TO THE BUMPER COVER FIGURE 1 ATTACHMENT IV PAGE 2 OF 3 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 3. Disconnect the electrical connectors, and then remove and replace the LED control modules on both LH/RH sides. See Figure 2. NOTE: Headlamp removed from the front bumper cover for clarity. LH shown, RH similar. x2 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22461B FIGURE 2 4. Position the new LED control module and install the screws. See Figure 3. NOTE: Headlamp removed from the front bumper cover for clarity. LH shown, RH similar. x4 22461D FIGURE 3 ATTACHMENT IV PAGE 3 OF 3 COMPLIANCE RECALL 22C22-S2 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2023 5. Install the Front Bumper Cover. Please follow the WSM procedures in Section 501-19. 6. Using a diagnostic scan tool, execute the “BCM > LIN New Module Initialization” routine. Follow the diagnostic scan tool directions. This completes the recall for Bronco Sport. IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information. Owner’s Manual Addendum Please insert this page in your Owner’s Manual. Tailgate – Vehicles With: Remote Power Tailgate Release/Remote Release Tailgate The following information supplements your Owner’s Manual. For any questions regarding the tailgate, contact an authorized dealer. NOTE: The following is applicable after the completion of Field Service Action 22C22 – Front Park Lamp Flicker, which updated the vehicle to the most current level of software. OPENING THE TAILGATE FROM INSIDE YOUR VEHICLE Press the button on the instrument panel twice within three seconds. Note: A tone sounds when the tailgate opens. OPENING THE TAILGATE FROM OUTSIDE YOUR VEHICLE 1. Unlock the vehicle with the remote control or power door unlock button. Note: If an intelligent access transmitter is within 1 m (3 ft) of the tailgate, the tailgate unlocks when you press the tailgate release button. 2. Press the button in the top of the tailgate handle twice within three seconds. Version 04-23-19 Ford Motor Company Recall Reimbursement Plan for 22C22 Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers. Regarding the specific reimbursement plan for Recall # 22C22, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to November 14, 2023. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in May 2021. The following is the text of that letter and the Plan: General Recall Reimbursement Plan (As submitted to the NHTSA) Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safety-related defects or noncompliances pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission. Reimbursement Notification Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address: Ford Motor Company P.O. Box 6251 Dearborn, MI 48121-6251 Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency. Version 04-23-19 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or • The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1). Entities Authorized to Provide Reimbursement Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall, and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted: • Claimant name and address. • Vehicle make, model, and model year. • Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code). • Identification of the recall number (either the Ford recall number or the NHTSA recall number). • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained. • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in denial of the reimbursement request. Version 04-23-19 Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-686 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : SEP 14, 2022 NHTSA Recall No. : 22V-686 Manufacturer Recall No. : 22C22 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 86,050 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 Ford Bronco Sport Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. The Ford process is capable of tracing LED Driver Module (LDM) production to the vehicle in which the LDM is installed. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database 8,246 Bronco Sport vehicles are affected. Production Dates : MAR 19, 2022 – JUL 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-686 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Ford F150 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. The Ford process is capable of tracing LED Driver Module (LDM) production to the vehicle in which the LDM is installed. Affected F150 vehicles are equipped with LED Parking lamps. F150 vehicles with incandescent parking lamps are not affected. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database 77,804 F150 vehicles are affected. Production Dates : MAR 11, 2022 – JUL 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Parking lamp flickering may occur during any of the three following scenarios. Scenario 1: When the customer manually selects the “position lamp on” mode. Scenario 2: When the customer manually selects “Headlamp On” Mode. Scenario 3: When the customer is driving in automatic headlamp mode, and the environment gets dark enough to trigger “Night Mode”, which turns on the headlamp and parking lamp function. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : Vehicles may exhibit a park lamp flickering that does not meet the steady burning requirement of FMVSS 108. A non-steading burning parking lamp could increase the risk of a crash. Description of the Cause : The frequency of operation of the LED driver module is currently 200Hz. At 200Hz, the lamp is susceptible to flickering due to insufficient capacitance on the capacitor when operating between 2.95 and 3.14 volts and the lamp has LED string voltage greater than 12.5 volts. Identification of Any Warning that can Occur : None. Part 573 Safety Recall Report 22V-686 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : LED driver module Component Description : LED driver module Component Part Number : NC5A-13B626-FB Supplier Identification : Component Manufacturer Name : Continental Automotive Austria GmbH Address : Dresdner Strasse 91 1200 Vienna Foreign States . Country : Austria Chronology : July – August 2022 On July 7, 2022, the Hermosillo Plant (HSAP) vehicle team brought an issue pertaining to the parking lamps flickering to Ford’s Critical Concern Review Group. The first vehicle was found by the assembly plant quality personnel during an audit of Bronco Sport. Additional Bronco Sport vehicles were detected by plant personnel in a yard campaign. HSAP quality team found 10 units from a population of 734 where the position lamp starts flickering after a 5 minute functional test. This condition coincided with an LED Driver Module (LDM) part change from version 4.1L to version 4.2. Certain affected Bronco Sport, F150, and Raptor vehicles are equipped with the LDM version 4.2 that will cause the position lamps to flicker. On July 5, 2022, Ford Electrical Lighting Module Engineering and the Continental engineers analyzed component voltages to determine which modules and vehicles may have the concern to determine scope. On July 22, 2022, Ford Electrical Lighting Module Engineering reviewed environmental temperatures during reports of flickering to determine if the condition was related to temperatures. July – August 2022: Automotive Safety Office evaluated FMVSS 108 requirement for steady burning, searched for and monitored field reports to determine scope of which vehicles may be affected. August 31, 2022, Ford’s Technical Review Group (TRG) reviewed this concern. The subject lamps meet FMVSS 108 component-level compliance tests. However, at the vehicle level, the lamps are objectively not steady burning. The TRG recommended the flickering park lamp condition be reviewed by the Field Review Part 573 Safety Recall Report 22V-686 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Committee. On September 07, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accident or injury related to this condition. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the LED Driver module replaced and/or reprogrammed. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be November 11, 2022. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : The remedy component is an LED driver module (NC5A-13B626-FB) with updated software. The software update increases the frequency of operation of the LED driver module from 200Hz to 400Hz. The lamp is susceptible to flickering due to insufficient capacitance at the 200 Hz voltage on the capacitor when operating between 2.95 and 3.14 volts and a lamp with LED string voltage greater than 12.5 volts. Increasing the frequency of operation to 400HZ reduces the required capacitance more than 50%. This allows the lamp to operate without flickering. Identify How/When Recall Condition was Corrected in Production : Not required per 49 Part 573. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on October 31, 2022. Mailing of owner notification letters is expected to begin October 31, 2022 and is expected to be completed by November 4, 2022. Planned Dealer Notification Date : OCT 31, 2022 – OCT 31, 2022 Planned Owner Notification Date : OCT 31, 2022 – NOV 04, 2022 * NR – Not Reported
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